Support oversees a team of IT support professionals in the EMEA region in providing customer obsessed services to our customers. This includes creating and implementing strategic plans, managing daily operations, and ensuring that the team meets all service level agreements. You will have a strong technical background, experience managing a high-volume ticketing system, and a proven track record … workforce. You will work with the IT Support Team to improve efficiency by implementing new processes, and automation. Provide onsite leadership and coordination for extended IT teams, including IAM, Cloud Engineering, and Networking. Collaborate with global IT teams to ensure alignment with company-wide IT strategies and initiatives. Act as the primary point of contact for IT issues and … Work with partners to find efficiencies and implement improvements to our internal systems. Working knowledge with securing/management of endpoints using JAMF, Airwatch, and InTune. Experience with IAM, Cloudoperations, and Networking. Extensive experience troubleshooting AV/Conference room issues and Office Network related issues. Must have the necessary soft skills to work in a customer-facing More ❯
Alexander Mann Solutions - Public Sector Resourcing
security clearance Job summary The role is part of the Cabinet Office Digital Enterprise Services team which provides, maintains and supports the infrastructure, telephony, network, WiFi, end-user devices, cloud capability and software across the entire Cabinet Office estate. Our user base includes the Cabinet Office, Crown Commercial Services, Estates, and Government Property Agency. Job description Reporting into the … CloudOperations Manager you will be a subject matter expert in Google Workspace in the Google Administration team that manages the Google Workspace range of applications for the Cabinet Office (CO) totalling 13,000 accounts. What you'll do You will act as a primary escalation point for the service desk, as a Google liaison, and help the … . well maintained and follow best practices You will be the Subject Matter Expert for all Google Workspace range of applications (Google Drive, Google Mail, etc.), and 3rd party cloud productivity suite tools such as AODocs. Main Responsibilities . Maintain regular contact with users to understand their needs and challenges and ensure continuous improvement of products and services . More ❯
Technical Account Manager UK-PS, Enterprise Support Job ID: AWS EMEA SARL (UK Branch) An AWS Technical Account Manager is a trusted advisor and cloudoperations architect for our Enterprise Support customers. As a trusted advisor you'll have a direct impact in helping our customers gain the most value from cloud technology. You'll craft and … action, you'll proactively find opportunities for customers to gain additional value from AWS Solve a variety of problems across different customers as they migrate their workloads to the cloud Uplift customer capabilities by running workshops and other enablement sessions. A day in the life As we continue to rapidly expand in EMEA, you'll have plenty of opportunities … to develop your technical, consulting and leadership skills. You'll work with talented cloud technologists whilst expanding your knowledge of AWS products. You'll also have the chance to receive mentor-ship and gain AWS certifications. Do you want to be part of history and transform businesses through cloud computing adoption? We would love to hear from you. More ❯
Technical Account Manager, ES - EMEA-SMB Job ID: Amazon EU SARL (Poland Branch) An AWS Technical Account Manager is a trusted advisor and cloudoperations architect for our Enterprise Support customers. As a trusted advisor you'll have a direct impact in helping our customers gain the most value from cloud technology. You'll craft and execute … action, you'll proactively find opportunities for customers to gain additional value from AWS Solve a variety of problems across different customers as they migrate their workloads to the cloud Uplift customer capabilities by running workshops and other enablement sessions. A day in the life As we continue to rapidly expand in EMEA, you'll have plenty of opportunities … to develop your technical, consulting and leadership skills. You'll work with talented cloud technologists whilst expanding your knowledge of AWS products. You'll also have the chance to receive mentor-ship and gain AWS certifications. Do you want to be part of history and transform businesses through cloud computing adoption? We would love to hear from you. More ❯
growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. An AWS Technical Account Manager is a trusted advisor and cloudoperations architect for our Enterprise Support customers. As a trusted advisor you'll have a direct impact in helping our customers gain the most value from cloud … well as ongoing operational issues. As we continue to expand, you'll have plenty of opportunities to develop your technical, consulting and leadership skills. You'll work with talented cloud technologists whilst expanding your knowledge of AWS products. You'll also have the chance to receive mentor-ship and gain AWS certifications. Do you want to be part of … history and transform businesses through cloud computing adoption? We would love to hear from you. Key job responsibilities You'll build solutions, provide technical guidance and advocate for the customer Ensure AWS environments remain operationally healthy whilst reducing cost and complexity Develop trusting relationships with customers, understanding their business needs and technical challenges Using your technical acumen and customer More ❯
We are looking for a Technical Service Manager to assist the Head of Global Service Delivery in ensuring that the CloudOperations & End User Computing teams consistently provide an expert, efficient, and highly customer-focused IT support service to our Managed Service Clients’ user community within agreed service levels, managing reported incidents and requests throughout the incident lifecycle. More ❯
We are looking for a Technical Service Manager to assist the Head of Global Service Delivery in ensuring that the CloudOperations & End User Computing teams consistently provide an expert, efficient, and highly customer-focused IT support service to our Managed Service Clients’ user community within agreed service levels, managing reported incidents and requests throughout the incident lifecycle. More ❯
We are looking for a Technical Service Manager to assist the Head of Global Service Delivery in ensuring that the CloudOperations & End User Computing teams consistently provide an expert, efficient, and highly customer-focused IT support service to our Managed Service Clients’ user community within agreed service levels, managing reported incidents and requests throughout the incident lifecycle. More ❯
and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloudoperations, deliver software faster and more securely, and ensure flawless digital experiences. That is why the world's largest organizations trust Dynatrace to accelerate digital transformation. We are More ❯
a hands-on, dual-focus role, equally split between business systems analysis and regulatory compliance. You'll work closely with Legal, Risk & Compliance teams as well as global IT, Cloud Ops, and R&D functions to implement high-impact solutions and ensure technology operations meet international regulatory standards. Key Responsibilities Business Systems Analysis Understand internal business processes and … projects and regulatory initiatives Strong knowledge of system validation, documentation, and risk management practices Excellent communication, documentation, and stakeholder management skills Familiarity with global regulatory frameworks and enterprise IT operations Ability to work independently, manage multiple priorities, and drive continuous improvement Why Join? Dual-Focus Role: Expand your expertise across both IT systems and regulatory governance Strategic Influence: Drive More ❯
Observability domain. This one, in particular is hiring multiple people such as Grafana and PagerDuty to take on modern state of the art AI Ops projects and streamline businesses Cloud Operations. If you've got a couple years experience working as a System Engineer or SRE and are looking for somewhere to really get hands on with AI Ops More ❯
East London, London, United Kingdom Hybrid / WFH Options
Opus Recruitment Solutions
Observability domain. This one, in particular is hiring multiple people such as Grafana and PagerDuty to take on modern state of the art AI Ops projects and streamline businesses Cloud Operations. If you've got a couple years experience working as a System Engineer or SRE and are looking for somewhere to really get hands on with AI Ops More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Opus Recruitment Solutions
Observability domain. This one, in particular is hiring multiple people such as Grafana and PagerDuty to take on modern state of the art AI Ops projects and streamline businesses Cloud Operations. If you've got a couple years experience working as a System Engineer or SRE and are looking for somewhere to really get hands on with AI Ops More ❯
Bury, Greater Manchester, United Kingdom Hybrid / WFH Options
Opus Recruitment Solutions
Observability domain. This one, in particular is hiring multiple people such as Grafana and PagerDuty to take on modern state of the art AI Ops projects and streamline businesses Cloud Operations. If you've got a couple years experience working as a System Engineer or SRE and are looking for somewhere to really get hands on with AI Ops More ❯
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Opus Recruitment Solutions
Observability domain. This one, in particular is hiring multiple people such as Grafana and PagerDuty to take on modern state of the art AI Ops projects and streamline businesses Cloud Operations. If you've got a couple years experience working as a System Engineer or SRE and are looking for somewhere to really get hands on with AI Ops More ❯
Bolton, Greater Manchester, United Kingdom Hybrid / WFH Options
Opus Recruitment Solutions
Observability domain. This one, in particular is hiring multiple people such as Grafana and PagerDuty to take on modern state of the art AI Ops projects and streamline businesses Cloud Operations. If you've got a couple years experience working as a System Engineer or SRE and are looking for somewhere to really get hands on with AI Ops More ❯
Altrincham, Greater Manchester, United Kingdom Hybrid / WFH Options
Opus Recruitment Solutions
Observability domain. This one, in particular is hiring multiple people such as Grafana and PagerDuty to take on modern state of the art AI Ops projects and streamline businesses Cloud Operations. If you've got a couple years experience working as a System Engineer or SRE and are looking for somewhere to really get hands on with AI Ops More ❯
Leigh, Greater Manchester, United Kingdom Hybrid / WFH Options
Opus Recruitment Solutions
Observability domain. This one, in particular is hiring multiple people such as Grafana and PagerDuty to take on modern state of the art AI Ops projects and streamline businesses Cloud Operations. If you've got a couple years experience working as a System Engineer or SRE and are looking for somewhere to really get hands on with AI Ops More ❯
Central London / West End, London, United Kingdom Hybrid / WFH Options
Opus Recruitment Solutions
Observability domain. This one, in particular is hiring multiple people such as Grafana and PagerDuty to take on modern state of the art AI Ops projects and streamline businesses Cloud Operations. If you've got a couple years experience working as a System Engineer or SRE and are looking for somewhere to really get hands on with AI Ops More ❯
Ashton-Under-Lyne, Greater Manchester, United Kingdom Hybrid / WFH Options
Opus Recruitment Solutions
Observability domain. This one, in particular is hiring multiple people such as Grafana and PagerDuty to take on modern state of the art AI Ops projects and streamline businesses Cloud Operations. If you've got a couple years experience working as a System Engineer or SRE and are looking for somewhere to really get hands on with AI Ops More ❯
in search. Please sign up for job alerts if your city is not listed. NetApp is the intelligent data infrastructure company, combining unified data storage, integrated data services, and CloudOps solutions to turn a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers transform their data infrastructure to identify More ❯