15 of 15 Customer Experience Manager Jobs in the UK

Job Title: Connected Car Customer Experience Design Manager - (phone number removed) Department : Commercial/Vehicle Connected Services Location: Warwickshire The Opportunity This is an exciting opportunity within the Vehicle Connected Services (VCS) Strategy team. As Customer Experience Design Manager, you'll be responsible for designing, measuring and enhancing an exceptional end-to-end customer experience at every touchpoint of the VCS programme, ensuring satisfaction and loyalty throughout the customer lifecycle. Through acting as the voice of the customer for VCS, you'll represent our client's needs, preferences and feedback in decision-making processes. As well as conducting and overseeing research to continuously validate new ideas and improvements. You'll … be responsible for continually developing and ensuring the successful implementation of the customer experience strategy, including assessing possible CX innovations and applying these where necessary to the VCS customer journey. Working with a cross-functional programme team, including Engineering and Digital teams, you'll ensure a cohesive end to end approach is defined and delivered with the More ❯

Are you looking for a remote Customer Experience Manager - 12 Month FTC job? If so, I have a remote based Customer Experience Manager - 12 Month FTC job for a leading specialist in the design, manufacture and support of energy management display and information systems. The remote based Customer Experience Manager - 12 Month FTC will support continued customer growth, they are seeking an individual to drive success with their clients. The ideal candidate combines strong technical knowledge and commercial acumen alongside project management credentials and the ability to inspire customers. The remote based Customer Experience Manager - 12 Month FTC will have skills/experience: Experience in managing software related deployment projects and/or Software development. Ability to collaborate with engineering and data science teams, resolving Customer issues and experience of using JIRA, Confluence and Zendesk (or Similar customer support software) Significant experience in a customer facing project management/delivery role Demonstrable experience of working in a More ❯

Are you looking for a remote Customer Experience Manager - 12 Month FTC job? If so, I have a remote based Customer Experience Manager - 12 Month FTC job for a leading specialist in the design, manufacture and support of energy management display and information systems. The remote based Customer Experience Manager - 12 Month FTC will support continued customer growth, they are seeking an individual to drive success with their clients. The ideal candidate combines strong technical knowledge and commercial acumen alongside project management credentials and the ability to inspire customers. The remote based Customer Experience Manager - 12 Month FTC will have skills/experience: Experience in managing software related deployment projects and/or Software development. Ability to collaborate with engineering and data science teams, resolving Customer issues and experience of using JIRA, Confluence and Zendesk (or Similar customer support software) Significant experience in a customer facing project management/delivery role Demonstrable experience of working in a More ❯

Customer Experience Manager - Satellite Software | Edinburgh (Hybrid) Sector: Space Tech | Full-time or Flexible | Salary: Competitive + Benefits I'm working with an exciting and fast-growing Edinburgh-based space tech company who are looking to appoint a Customer Experience Manager to join their Customer Delivery & Operations team. This is a fantastic opportunity … shaping how customers interact with cutting-edge satellite software products used by satellite operators, manufacturers, and partners around the world. This hire will be responsible for owning the full customer journey - from pre-sales support through onboarding, ongoing relationship management, technical support, and commercial growth. The role demands a unique mix of customer-centric thinking, technical understanding, and … commercial drive. Key Responsibilities: Act as the main post-sales contact for customers, ensuring smooth onboarding and continued success Build strong, long-term relationships with key stakeholders across customer organisations Identify upsell, cross-sell, and renewal opportunities in partnership with sales and product teams Lead and develop the technical support function and support the delivery of customer training More ❯

Customer Experience Manager - Satellite Software | Edinburgh (Hybrid) Sector: Space Tech | Full-time or Flexible | Salary: Competitive + Benefits I'm working with an exciting and fast-growing Edinburgh-based space tech company who are looking to appoint a Customer Experience Manager to join their Customer Delivery & Operations team. This is a fantastic opportunity … shaping how customers interact with cutting-edge satellite software products used by satellite operators, manufacturers, and partners around the world. This hire will be responsible for owning the full customer journey - from pre-sales support through onboarding, ongoing relationship management, technical support, and commercial growth. The role demands a unique mix of customer-centric thinking, technical understanding, and … commercial drive. Key Responsibilities: Act as the main post-sales contact for customers, ensuring smooth onboarding and continued success Build strong, long-term relationships with key stakeholders across customer organisations Identify upsell, cross-sell, and renewal opportunities in partnership with sales and product teams Lead and develop the technical support function and support the delivery of customer training More ❯

Senior Digital Customer Experience Manager Ref #: W162315 Department: Information Technology City: London State/Province: London Location: United Kingdom Pay Range Max: Pay Range Min: Company Description Ralph Lauren Corporation (NYSE: RL) is a global leader in the design, marketing, and distribution of premium lifestyle products across five categories: apparel, accessories, home, fragrances, and hospitality. For … Position Overview You will partner with the Lead (Director) to shape the vision for Trading, UX, and Testing strategies, developing roadmaps aligned with these goals. You will prioritize the customer experience with a data-driven approach to identify opportunities across all digital touchpoints. You will share knowledge with stakeholders nationally and globally to ensure seamless integration across the … Devising strategic roadmaps and collaborating with the Director on vision and tactics. Identifying opportunities for end-to-end journey optimization. Providing data-driven perspectives on issues impacting revenue and customer experience across all digital touchpoints. Representing the business voice on projects affecting Trade and CX, from ideation to release. Analyzing and summarizing key analytics to inform merchandising, product More ❯

Customer Experience Manager - Scotland Were working with one of the UKs fastest-growing space technology innovators, a company thats literally changing the way satellites are built, launched, and operated. Their software powers missions for customers across the globe, from pioneering universities and ambitious start-ups to major space agencies. Now, they need YOU - an experienced Customer Experience Managerwho can keep their clients over the moon (pun absolutely intended). What we offer: Salary up to £55,000 Flexible working with offices in Edinburgh and Dundee 36 days annual leave 6% employer pension contribution Health Cash Plan, Life Assurance, and enhanced family leave Opportunities for professional development and international travel An open, collaborative environment where … your ideas can make a real impact. Why youll love this role: Youll be at the heart of customer relationships, helping satellite operators, manufacturers, and partners get the very best from cutting-edge software solutions. From onboarding to technical support to spotting exciting growth opportunities, youll be the go-to person who ensures missions run smoothly, and customers keep More ❯

Customer Experience Manager - Scotland Were working with one of the UKs fastest-growing space technology innovators, a company thats literally changing the way satellites are built, launched, and operated. Their software powers missions for customers across the globe, from pioneering universities and ambitious start-ups to major space agencies. Now, they need YOU - an experienced Customer Experience Managerwho can keep their clients over the moon (pun absolutely intended). What we offer: Salary up to £55,000 Flexible working with offices in Edinburgh and Dundee 36 days annual leave 6% employer pension contribution Health Cash Plan, Life Assurance, and enhanced family leave Opportunities for professional development and international travel An open, collaborative environment where … your ideas can make a real impact. Why youll love this role: Youll be at the heart of customer relationships, helping satellite operators, manufacturers, and partners get the very best from cutting-edge software solutions. From onboarding to technical support to spotting exciting growth opportunities, youll be the go-to person who ensures missions run smoothly, and customers keep More ❯

Customer Experience Manager -Edinburgh,Dundee,Bristol Were working with one of the UKs fastest-growing space technology innovators, a company thats literally changing the way satellites are built, launched, and operated. Their software powers missions for customers across the globe, from pioneering universities and ambitious start-ups to major space agencies. Now, they need YOU - an experienced … Customer Experience Managerwho can keep their clients over the moon (pun absolutely intended). What we offer: Salary up to £55,000 Flexible working with offices in Edinburgh,Dundee and Bristol 36 days annual leave 6% employer pension contribution Health Cash Plan, Life Assurance, and enhanced family leave Opportunities for professional development and international travel An open, collaborative … environment where your ideas can make a real impact. Why youll love this role: Youll be at the heart of customer relationships, helping satellite operators, manufacturers, and partners get the very best from cutting-edge software solutions. From onboarding to technical support to spotting exciting growth opportunities, youll be the go-to person who ensures missions run smoothly, and More ❯

Customer Experience Manager -Edinburgh,Dundee,Bristol We're working with one of the UK's fastest-growing space technology innovators, a company that's literally changing the way satellites are built, launched, and operated. Their software powers missions for customers across the globe, from pioneering universities and ambitious start-ups to major space agencies. Now, they need … YOU - an experienced Customer Experience Managerwho can keep their clients over the moon (pun absolutely intended). What we offer: Salary up to £55,000 Flexible working with offices in Edinburgh,Dundee and Bristol 36 days annual leave 6% employer pension contribution Health Cash Plan, Life Assurance, and enhanced family leave Opportunities for professional development and international travel … An open, collaborative environment where your ideas can make a real impact. Why you'll love this role: You'll be at the heart of customer relationships, helping satellite operators, manufacturers, and partners get the very best from cutting-edge software solutions. From onboarding to technical support to spotting exciting growth opportunities, you'll be the go-to person More ❯

Senior Product Strategy Manager - Gamification and Customer Experience Location: London, UK Salary range: £80,000 - £90,000 + share options Reporting to: VP of Customer Success About Us Duel is a SaaS company on a mission to make Brand Advocacy the industry standard philosophy for building brilliant retail brands. It was founded by world record-breaking … Whether it's a relationship, a piece of content, an idea, or a framework, we create with purpose to maximise impact. We're looking for a Senior Product Strategy Manager who thrives in complexity. Someone who can jump into the heart of our enterprise brand programs, uncover what's working (and what's not), and design scalable ways to … with global brands, but there's a missing link: we need clearer standards, smarter insights, and sharper execution. This role is all about crafting personalised user experiences, designing intelligent customer journeys, and driving engagement through gamification. It's ideal for someone who thrives at the intersection of Customer Success and Product, translating real user insights into impactful, scalable More ❯

We are seeking a Global Customer Marketing Manager to join a leading blockchain analytics solutions business. This role will focus on fostering long-term relationships with existing customers, and building a vibrant community of advocates. In addition, this individual will play a role in supporting key tier 1 regional events working with the global events manager. The aim … that existing customers and prospects want to be part of, and to be active advocates of in order to retain customers and grow. If you have 8+ years in customer marketing in B2B SaaS or technology companies, ideally within the blockchain, financial services, or compliance sectors, this could be the role for you. Responsibilities will include: • Customer retention … and engagement to deliver the best ongoing customer experience. • Creating customer marketing programs such as email campaigns, webinars and exclusive executive briefings • Product Led Growth acquisition and retention strategy • Customer advocacy & community building to facilitate a platform where customers are empowered to share their experiences and make recommendations • Creating opportunities to network with peer groups and share More ❯

We are seeking a Global Customer Marketing Manager to join a leading blockchain analytics solutions business. This role will focus on fostering long-term relationships with existing customers, and building a vibrant community of advocates. In addition, this individual will play a role in supporting key tier 1 regional events working with the global events manager. The aim … that existing customers and prospects want to be part of, and to be active advocates of in order to retain customers and grow. If you have 8+ years in customer marketing in B2B SaaS or technology companies, ideally within the blockchain, financial services, or compliance sectors, this could be the role for you. Responsibilities will include: • Customer retention … and engagement to deliver the best ongoing customer experience. • Creating customer marketing programs such as email campaigns, webinars and exclusive executive briefings • Product Led Growth acquisition and retention strategy • Customer advocacy & community building to facilitate a platform where customers are empowered to share their experiences and make recommendations • Creating opportunities to network with peer groups and share More ❯

Please take a look at this fantastic opportunity to own the AI Product Management patch for an incredibly innovative and effective AI/ML Customer Experience SaaS scale-up. The Company AI MarTech, CX & Analytics SaaS $100m in funding from top investors Circa 700 employees - global offices 75% managers promoted from within Meta, Shopify, Snowflake partners The Role … products and work on new product releases 0-1 Work cross-functionally with the wider team and clients on user discovery/research/stories/GTM Desired Skills & Experience Product Management experience for an AI/ML B2B SaaS Strong product discovery and user research experience CX/CDP/ESP/CRM product experience More ❯

Please take a look at this fantastic opportunity to own the AI Product Management patch for an incredibly innovative and effective AI/ML Customer Experience SaaS scale-up. The Company AI MarTech, CX & Analytics SaaS $100m in funding from top investors Circa 700 employees - global offices 75% managers promoted from within Meta, Shopify, Snowflake partners The Role … products and work on new product releases 0-1 Work cross-functionally with the wider team and clients on user discovery/research/stories/GTM Desired Skills & Experience Product Management experience for an AI/ML B2B SaaS Strong product discovery and user research experience CX/CDP/ESP/CRM product experience More ❯