7 of 7 Customer Support Engineer Jobs in the UK

Are you a Customer Support Engineer? Do you have prior experience troubleshooting PLC systems? Are you confident liaising with customers and supporting them with technical issues? If so, I am actively hiring for a Customer Support Engineer to join an automation business on a permanent basis. Customer Support Engineer Permanent Position … Days and Nights shift pattern (Panama Shift – 42 hour week) Market Harborough Customer Support Engineer Job Description Maintaining positive customer relationships ensuring they are supported during breakdowns and providing professional telephone support for both internal, external and PLC related topics Managing the hotline ticket systems for IT, facilities and controls Ensuring accurate documentation is added … to the system from calls had with customers Attending sites during support office ours to support project works and training Troubleshooting PLC problems with end customers Customer Support Engineer Essential Experience/Skills/Qualifications Must be able to troubleshoot PLC systems (Siemens TIA/Step 7 is advantageous) Flexibility to travel when required Strong More ❯

Are you a Technical Customer Support Engineer looking for a new role based in Nottinghamshire? My client is an awarding winning company who design and manufacture a range of complex electronic products that are used all over the world. They currently require a Technical Customer Support Engineer, who will report into the Customer Support Manager. You will provide technical support and guidance for customers and distributors, ensuring the right equipment is specified for projects, designing bespoke systems and responding to a variety of queries. You will be part of the customer facing team, communicating with clients via phone, email and web chat, upholding the company's values and delivering … customers and booking project details on to CRM system Identifying the correct system types to meet the project requirements, from a range of products and companion distributed products. Technical support and guidance, including remote troubleshooting of complex systems. Preparing equipment quotations, responding to bids in a timely manner. Site visits, surveys, customer meetings and demonstrations, including report writing More ❯

join a UK-based engineering company that designs and manufactures high-precision positioning and navigation systems used in industries like automotive testing, mapping and robotics. Info about what the Customer Support Engineer role entails A highly technical customer support position where youd be the go-to problem solver for clients using advanced navigation and positioning … on-site with customers. The work blends engineering, fault-finding, and client interaction, with the chance to travel and work on genuinely cutting-edge tech. Essential Requirements of a Customer Support Engineer Strong maths or engineering foundation degree in Engineering, Maths or equivalent Ability to perform methodical, structured fault-finding on complex hardware/software systems Clear … professional communication and confidence to represent the company in front of clients both in-office and on-site. UK driving license is required Desirable Requirements of a Customer Support Engineer Experience with similar systems in automotive, robotics, mapping or academia Exposure to customer support or B2B environments. Benefits Company card Company Phone Annual profit share More ❯

join a UK-based engineering company that designs and manufactures high-precision positioning and navigation systems used in industries like automotive testing, mapping and robotics. Info about what the Customer Support Engineer role entails A highly technical customer support position where you d be the go-to problem solver for clients using advanced navigation and … on-site with customers. The work blends engineering, fault-finding, and client interaction, with the chance to travel and work on genuinely cutting-edge tech. Essential Requirements of a Customer Support Engineer Strong maths or engineering foundation degree in Engineering, Maths or equivalent Ability to perform methodical, structured fault-finding on complex hardware/software systems Clear … professional communication and confidence to represent the company in front of clients both in-office and on-site. UK driving license is required Desirable Requirements of a Customer Support Engineer Experience with similar systems in automotive, robotics, mapping or academia Exposure to customer support or B2B environments. Benefits Company card Company Phone Annual profit share More ❯

a UK-based engineering company that designs and manufactures high-precision positioning and navigation systems used in industries like automotive testing, mapping and robotics. Info about what the Junior Customer Support Engineer role entails A highly technical customer support position where youd be the go-to problem solver for clients using advanced navigation and positioning … site with customers. The work blends engineering, fault-finding, and client interaction, with the chance to travel and work on genuinely cutting-edge tech. Essential Requirements of a Junior Customer Support Engineer Strong maths or engineering foundation degree in Engineering, Maths or equivalent Ability to perform methodical, structured fault-finding on complex hardware/software systems Clear … professional communication and confidence to represent the company in front of clients both in-office and on-site. UK driving license is required Desirable Requirements of a Junior Customer Support Engineer Experience with similar systems in automotive, robotics, mapping or academia Exposure to customer support or B2B environments. Benefits Company card Company Phone Annual profit More ❯

Customer Support Engineer Location: Aberdeen? Salary: £35,000 – £40,000? Contract: Permanent | Occasional UK & international travel Join a world-class technical support team delivering first-line assistance to customers and engineers across the globe. If you're a problem-solver with a passion for tech and customer service, this is your next move. What You … ll Do: Provide first-line technical support for hardware, software & firmware issues Log and manage support cases via CRM Liaise with engineering teams to resolve complex queries Support offshore engineers and customer site visits Assist with demos, training, and product documentation Maintain accurate product and customer data Occasionally travel to customer sites and offshore … vessels What You’ll Bring: HNC/HND in Electrical or Electronic Engineering (or equivalent) Experience in technical support, fault diagnosis & customer service Familiarity with test equipment (oscilloscopes, multimeters, etc.) Strong communication, prioritisation & problem-solving skills IT literacy and CRM system experience A proactive, detail-focused, and team-oriented mindset What’s in It for You: Discretionary performance More ❯

Our client is a global leader in precision test and measurement solutions, serving industries such as telecommunications, electronics, automotive, and aerospace. They are seeking a knowledgeable and customer-focused Customer Support Engineer with hands-on experience in test equipment to join their technical support team. Key Responsibilities Provide technical support for customers using electronic … test equipment, both remotely and on-site when required. Troubleshoot hardware and software issues, ensuring timely and effective resolution. Collaborate with engineering, product, and sales teams to understand customer requirements and provide tailored solutions. Conduct product demonstrations, training sessions, and technical presentations for clients. Maintain accurate records of support cases, resolutions, and follow-up actions. Assist in the … creation of technical documentation, FAQs, and knowledge base content. Keep up to date with new products, industry trends, and customer needs. Qualifications & Experience Bachelor's degree in Electrical Engineering, Electronics, or a related technical field. Proven experience supporting or working with electronic test equipment (e.g., oscilloscopes, signal generators, spectrum analyzers). Excellent troubleshooting, analytical, and problem-solving skills. Strong More ❯