Business Analyst - Product & CX
- Hiring Organisation
- MARKET TALENT
- Location
- London, South East England, United Kingdom
- Employment Type
- Full-Time
- Salary
- Competitive salary
Product & Customer Experience Officer plays a key role in leveraging data and customer insights to enhance customer experience, support business decision-making, and drive continuous improvement across the organisation. The role involves analysing datasets, customer behaviours, and feedback to identify trends, opportunities, and areas for enhancement that improve customer … outcomes, satisfaction, and engagement. Working closely with stakeholders across the business, this role will use analytical expertise to inform strategic initiatives, support data-driven decision-making, and contribute to digital transformation programmes that improve operational efficiency and deliver cost savings. The role will also support customer governance and monitoring ...