+ fully remote (with ad hoc client site travel) Primary skills and experience required: Must be eligible for BPSS/SC Clearance Proven experience working across a service design process, autonomously with minimal support Must have Government experience and strong working knowledge in GDS frameworks & standards Ability to create service design artefacts and outputs, such as … current and future-state user journeys, personas, service concepts, service blueprints and other artefacts Client readiness’, with experience facilitating workshops, designsprints, ideation sessions or similar Ability to critically break down complex problems in a fast-paced environment, with a knack for storytelling Strong understanding and experience of working in an agile (scrum) environment in a cross-functional More ❯
+ fully remote (with ad hoc client site travel) Primary skills and experience required: Must be eligible for BPSS/SC Clearance Proven experience working across a service design process, autonomously with minimal support Must have Government experience and strong working knowledge in GDS frameworks & standards Ability to create service design artefacts and outputs, such as … current and future-state user journeys, personas, service concepts, service blueprints and other artefacts Client readiness, with experience facilitating workshops, designsprints, ideation sessions or similar Ability to critically break down complex problems in a fast-paced environment, with a knack for storytelling Strong understanding and experience of working in an agile (scrum) environment in a cross-functional More ❯
a Senior Service Designer with the drive and empathy to shape meaningful, human-centred experiences across the UK Public Sector. You’ll join a collaborative, multidisciplinary team where design, strategy, and technology meet to solve society’s most complex challenges - from improving citizen services to reimagining digital infrastructure for government. Our mission: to advance the human experience through … partnering with public organisations to deliver services that are inclusive, effective, and emotionally resonant. What You’ll Do As a Service Designer, you’ll lead end-to-end design engagements - from discovery through delivery - ensuring services are designed around real user needs and policy intent. You will: Partner directly with public sector clients, collaborating across design, policy, and delivery teams. Lead user-centred design approaches across all stages of projects, from initial research to service realisation. Plan, conduct, and synthesise user research and usability testing to uncover actionable insights. Analyse existing service ecosystems and identify opportunities for improvement through analytics and benchmarking. Orchestrate co-creation workshops with stakeholders, partners, and end users. More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Trust In SODA
a Senior Service Designer with the drive and empathy to shape meaningful, human-centred experiences across the UK Public Sector. You’ll join a collaborative, multidisciplinary team where design, strategy, and technology meet to solve society’s most complex challenges - from improving citizen services to reimagining digital infrastructure for government. Our mission: to advance the human experience through … partnering with public organisations to deliver services that are inclusive, effective, and emotionally resonant. What You’ll Do As a Service Designer, you’ll lead end-to-end design engagements - from discovery through delivery - ensuring services are designed around real user needs and policy intent. You will: Partner directly with public sector clients, collaborating across design, policy, and delivery teams. Lead user-centred design approaches across all stages of projects, from initial research to service realisation. Plan, conduct, and synthesise user research and usability testing to uncover actionable insights. Analyse existing service ecosystems and identify opportunities for improvement through analytics and benchmarking. Orchestrate co-creation workshops with stakeholders, partners, and end users. More ❯
talented and imaginative UX/UI Product Designer to join its growing Digital team. This is an exciting opportunity for a creative professional who thrives on solving complex design challenges and delivering user-centred digital experiences. Working with a wide range of high-profile brands, the successful candidate will play a key role in shaping innovative digital solutions … across a diverse mix of design briefs. This is a fantastic chance to be part of an ambitious team that values creativity, collaboration, and excellence. Competitive salary Working hours Monday to Friday 9am-5.30pm 25 days' annual leave plus bank holidays State of the art workspace Comprehensive company employee benefits scheme Duties and Responsibilities: Collaborating with account, technical … and implement engaging customer journeys Creating wireframes, information architecture, customer journey maps, and beautifully crafted interfaces Designing and building digital prototypes with speed and precision Applying user-centred design principles to deliver experiences that meet both customer needs and business goals Supporting and contributing to client workshops and designsprints Presenting design concepts confidently More ❯
talented and imaginative UX/UI Product Designer to join its growing Digital team. This is an exciting opportunity for a creative professional who thrives on solving complex design challenges and delivering user-centred digital experiences. Working with a wide range of high-profile brands, the successful candidate will play a key role in shaping innovative digital solutions … across a diverse mix of design briefs. This is a fantastic chance to be part of an ambitious team that values creativity, collaboration, and excellence. Competitive salary Working hours Monday to Friday 9am-5.30pm 25 days' annual leave plus bank holidays State of the art workspace Comprehensive company employee benefits scheme Duties and Responsibilities: Collaborating with account, technical … and implement engaging customer journeys Creating wireframes, information architecture, customer journey maps, and beautifully crafted interfaces Designing and building digital prototypes with speed and precision Applying user-centred design principles to deliver experiences that meet both customer needs and business goals Supporting and contributing to client workshops and designsprints Presenting design concepts confidently More ❯
talented and imaginative UX/UI Product Designer to join its growing Digital team. This is an exciting opportunity for a creative professional who thrives on solving complex design challenges and delivering user-centred digital experiences. Working with a wide range of high-profile brands, the successful candidate will play a key role in shaping innovative digital solutions … across a diverse mix of design briefs. This is a fantastic chance to be part of an ambitious team that values creativity, collaboration, and excellence. Competitive salary Working hours Monday to Friday 9am-5.30pm 25 days' annual leave plus bank holidays State of the art workspace Comprehensive company employee benefits scheme Duties and Responsibilities: Collaborating with account, technical … and implement engaging customer journeys Creating wireframes, information architecture, customer journey maps, and beautifully crafted interfaces Designing and building digital prototypes with speed and precision Applying user-centred design principles to deliver experiences that meet both customer needs and business goals Supporting and contributing to client workshops and designsprints Presenting design concepts confidently More ❯
