3 of 3 Deskside Engineer Jobs in the UK

Deskside Support Engineer Salary: £30,000-£34,000 Location: Onsite Manchester A great opportunity for a Deskside Support Engineer to join an site IT team in Manchester. You'll handle technical issues that can't be resolved remotely, taking full ownership of incidents and service requests … while delivering excellent to face support. Key Responsibilities Provide deskside support for Windows 10, Microsoft Office, antivirus, Defender, and encryption tools Resolve incidents and service requests requiring site intervention. Maintain accurate updates in the ITSM system and communicate clearly with users. Escalate P1/P2 issues when required. Support ...

test, validate, and roll out security patches and system changes. Mentorship & Knowledge Transfer Serve as a technical escalation point and mentor for junior deskside and Service Desk team members, performing knowledge transfer and training. Lead the creation, review, and maintenance of high-quality Standard Operating Procedures (SOPs) and advanced … Information Technology, Computer Science, or a related field, or equivalent relevant experience. Experience: Minimum of 5 years of progressive experience providing high-level deskside, field, or end-user support in a corporate environment. Technical Skills: Expert proficiency in troubleshooting and managing large fleets of Windows (10/ ...

Junior Desk Side Support Engineer, you will be based within the Workplace Service Centre providing 1st line technical support. Ensuring that workplace problems are resolved quickly, allowing colleagues to focus on their own roles. This role is suitable for a 1st time role in the industry KEY DUTIES Provide ...