Senior Desktop Support Technician (onsite) page is loaded Senior Desktop Support Technician (onsite) Apply locations London time type Full time posted on Posted Yesterday job requisition id 66881 At BBH, Partnership is more than a form of ownership-it's our approach to business and relationships. We know that supporting your professional and personal goals is … that responsibility seriously. With a 200-year legacy and a shared passion for what's next, this is the right place to build a fulfilling career. As a Senior Desktop Support Technician, you will be primarily responsible for supporting our global end user client excellence effort, via telephone and other remote troubleshooting tools. Also, the support of London … based installations/upgrades of desktop/laptop and mobile computing devices. You will support and help troubleshoot Audio-Visual technologies such as video conferencing and IPTV on a day-today basis as well as work closely with hardware vendors and internal technical support groups. Another part of your role will be to handle systems, and equipment queries to More ❯
We're currently looking to recruit a talented Desktop Support Technician to join our established, fast paced team. Reporting to the Desktop Support Team Manager, you will be the first point of contact for all IT issues and security incidents from colleagues across the business with an aim of first time resolution. Role: IT Desktop Support … Technician Location: Liverpool offices Working hours: 37.5 hours per week, Monday to Friday, on a 3-week rolling rota between 8:00am and 9:00pm working 1 in 3 Saturdays from 9:00am to 5:30pm, What you will be doing: To be the first point of contact for all IT issues, security incidents and requests from within the More ❯
is both challenging in the expectation of delivery as well as ensuring that our services are both robust and resilient at all times. An opportunity has arisen for a DesktopTechnician to join the Digital Services Team at Northumbria Healthcare NHS Foundation Trust. Working as part of the Service Support Team, you will be responsible for resolving incidents … close this vacancy prior to the closing date once the required number of suitable applications have been received. Previous applicants need not apply. Main duties of the job The DesktopTechnician role is installing, diagnosing, repairing, maintaining and upgrading all PC hardware and equipment to ensure optimal workstation performance. The person will also troubleshoot problem areas (in person … by telephone, or via email) in a timely and accurate fashion, and provide end-user assistance where required. Demonstrable support skills for Windows operating systems, desktop hardware, and Microsoft Office suites are essential, alongside excellent customer service skills. Regular liaison with other service delivery teams and third party suppliers is key to the role, and therefore excellent communication skills More ❯
Specification documents attached to this advert The EUC team is comprised of a number of permanent support staff based at multiple sites whose priority is to provide 2nd line desktop support to the NUH staff through the call management system. In addition, the team will provide; Installs, moves and changes. On Call provision. Management of the desktop and … the EUC team via the call management system. Visiting the customer location or use remote tools to assist in troubleshooting and resolving the incident. To participate and contribute to desktop/network surveys in order to facilitate installations and moves, ensuring the data cabling infrastructure is secure and follows all Digital Services infrastructure standards. To provide EUC technicians with … of quality standards (ISO) and best practice (ITIL) for the EUC team. To be aware of technical developments in the IT community relating to their specific work areas including desktop hardware, software and system management tools and keep abreast of NHS IT guidelines, following those policies including IT security and data protection. When required, ensure documents (knowledge base) and More ❯
We're Hiring: Installation Technicians (Desktop Hardware) Location: Dundee Job Type: Contract - £100-£120/day Inside IR35 Shift Patterns: Variable, as per business requirements Are you hands-on, detail-oriented, and looking for a role that gets you into the heart of IT operations? Join our team as an Installation Technician and help deliver essential desktop hardware installation services to support our service delivery solutions. ?? About the Role As an Installation Technician , you'll be responsible for installing desktop hardware in a variety of environments. You'll unbox and set up devices at workstations, connect power and network cables, attach peripherals, and run basic tests to ensure everything is up and running smoothly. … Your role is crucial in supporting IT build processes and ensuring a seamless experience for end users. ?? Key Responsibilities: Unbox, position, and install desktop hardware at user desks Connect power, network, and peripheral cables Perform basic power-on self-tests (POST) Initiate automated builds and perform basic scripted post-login configuration Maintain accurate records of installations and any issues More ❯
for reported problems, allocate resources, and ensure user satisfaction. Analyze service deficiencies and implement corrective measures. Refer complex issues to specialists and ensure prompt responses. Provide technical advice on desktop hardware, software, and consumables. Support hardware, software, and peripherals used within the organization. Resolve support calls promptly and efficiently. Complete installations, configurations, relocations, and decommissioning appropriately. Fault-find and … with users and suppliers for issue resolution. Assist with new system implementations and participate in IT projects. Advise users on system security in line with policies. Provide cross-team desktop support to healthcare and community-based teams. Perform additional duties as assigned by the IT Support Team Leader. If you possess the required skills, apply now More ❯
