Professional Services Analyst
United Kingdom
Elsevier
This role focuses on supporting customers with end-to-end integrations into our identity platform, with a particular emphasis on federated access methods (e.g. SAML SSO, LTI, SMART on FHIR). You will guide customers through onboarding, ensure smooth technical delivery, and function as a trusted advisor throughout the integration journey. You will also own key processes and partnerships, provide … help us implement our future access strategy. Key responsibilities: Leading customer onboarding and integration projects from initiation to go-live. Delivering secure SSO integrations (e.g., SAML, LTI, SMART on FHIR) that meet customer needs. Maintaining and supporting key product partnerships (e.g., Open Athens, Granular Usage Reporting) Collaborating with IT and engineering teams to troubleshoot and resolve integration issues. Providing training More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: