Product Support Specialist
- Hiring Organisation
- Drooms
- Location
- Slough, Berkshire, UK
- Employment Type
- Full-time
exciting projects and grow your career in a fast-paced SaaS environment. # Your tasks 1st and 2nd level user support for our French- and English-speaking customers via telephone, email, and chat, including technical inquiries related to applications, firewalls, etc. Planning and execution of confidential data room projects. … experience in a customer support role, preferably within a SaaS company. Project management experience would be an advantage Native-level or professional proficiency in French, and fluent command of English, both spoken and written Strong technical aptitude, with the ability to quickly learn new software and systems. Experience with ...