Support Specialist Jobs in the UK

1 to 25 of 74 Support Specialist Jobs in the UK

Bilingual Customer Support Specialist

Belfast, County Antrim, Northern Ireland, United Kingdom
Red Dot Search UK Limited
Bilingual Customer Support Specialist - German & English | Belfast | £28k + Benefits | VR Tech Job Description: Customer Support Specialist - German & English (VR Technology) £28,017.60 per year + perks & benefits | Belfast | Full-Time, Permanent | 40 hours per week Are you a fluent German and English speaker passionate about technology and customer experience? We're hiring Bilingual Customer Support Specialists to join an innovative VR technology team in Belfast, supporting users worldwide across multiple channels. ABOUT THE ROLE: Bilingual Customer Support (German & English) You'll provide first-class customer support for cutting-edge VR (Virtual Reality) products and technologies, helping users in both German and English through social media, live chat, email, and phone. This is … a fantastic opportunity to work in the exciting VR and gaming industry while developing your customer support career. You'll be part of a collaborative team supporting customers globally, resolving technical and non-technical queries, building online communities, and ensuring every interaction reflects the brand's commitment to innovation and excellence. WHAT YOU'LL BE DOING: Deliver exceptional white More ❯
Employment Type: Permanent
Salary: £28,000
Posted:

Systems Support Specialist - Reading

Mortimer, England, United Kingdom
Hybrid / WFH Options
None
Systems Support Specialist - Reading, Berkshire, RG7 4PRJob Type: Full-TimeSalary: £37910 - £42000 per annumAWE is recruiting for a Systems Support Specialist responsible for maintaining, troubleshooting, and optimising supply chain management (SCM) systems. Acting at the first point of contract, the systems team provide development, insight and support on all Commercial Systems and processes. Location: RG7 … far more than that. Our shared purpose is to help keep the nation safe. Could this role be the opportunity for you to play your part? As the Systems Support Specialist, you will provide systems support and education to the wider commercial team. This will include generating a range of established reports and dashboards, creating a selection … orders, establishing new category codes, or conducting quarterly patch testing. No two days are alike, each brings its own unique set of challenges and opportunities. These can include: System Support & Troubleshooting:Diagnosing and resolving issues within Oracle Fusion P2P Modules. User Support:Assisting end-users with system navigation, functionality, and issue resolution. Configuration & Maintenance:Managing system configurations, workflows More ❯
Posted:

Systems Support Specialist - Reading

reading, south east england, united kingdom
Hybrid / WFH Options
AWE Nuclear Security Technologies
Systems Support Specialist - Reading, Berkshire, RG7 4PR Job Type: Full-TimeSalary: £37910 - £42000 per annum AWE is recruiting for a Systems Support Specialist responsible for maintaining, troubleshooting, and optimising supply chain management (SCM) systems. Acting at the first point of contract, the systems team provide development, insight and support on all Commercial Systems and processes. … far more than that. Our shared purpose is to help keep the nation safe. Could this role be the opportunity for you to play your part? As the Systems Support Specialist, you will provide systems support and education to the wider commercial team. This will include generating a range of established reports and dashboards, creating a selection … orders, establishing new category codes, or conducting quarterly patch testing. No two days are alike, each brings its own unique set of challenges and opportunities. These can include: System Support & Troubleshooting : Diagnosing and resolving issues within Oracle Fusion P2P Modules. User Support : Assisting end-users with system navigation, functionality, and issue resolution. Configuration & Maintenance : Managing system configurations, workflows More ❯
Posted:

Customer Support Specialist - Tech company

London, South East, England, United Kingdom
Hybrid / WFH Options
Office Angels
Job Advertisement: Temporary Customer Support Specialist - Tech Are you passionate about delivering exceptional customer support? Do you thrive in a fast-paced environment and enjoy making a difference? Our client, a leading ultra-fast growth tech organisation, is looking for an enthusiastic Temporary Customer Support Specialist to join their dynamic team! If you have a … knack for resolving issues with confidence and professionalism, we want to hear from you! About the Role: As a Temporary Customer Support Specialist, you will be instrumental in assisting a diverse range of users, including clients, apprentices, and internal staff. Reporting directly to the Senior Manager of Support Services, your primary responsibility will be to tackle support issues using Intercom, ensuring every interaction is characterised by clarity, empathy, and urgency. Job Title: Temporary Customer Support Specialist (using Intercom) Start Date: ASAP Duration: Ongoing - potential temp to perm Location: Paddington Pay: £18 - £21 p/h/£35,000 - £40,000 Work Arrangement: Hybrid working - 3 days in the office and 2 days from home. More ❯
Employment Type: Temporary
Salary: £18.00 - £21.00 per hour
Posted:

Customer Support Specialist - Tech company

London, United Kingdom
Hybrid / WFH Options
Office Angels
Job Advertisement: Temporary Customer Support Specialist - Tech Are you passionate about delivering exceptional customer support? Do you thrive in a fast-paced environment and enjoy making a difference? Our client, a leading ultra-fast growth tech organisation, is looking for an enthusiastic Temporary Customer Support Specialist to join their dynamic team! If you have a … knack for resolving issues with confidence and professionalism, we want to hear from you! About the Role: As a Temporary Customer Support Specialist, you will be instrumental in assisting a diverse range of users, including clients, apprentices, and internal staff. Reporting directly to the Senior Manager of Support Services, your primary responsibility will be to tackle support issues using Intercom, ensuring every interaction is characterised by clarity, empathy, and urgency. Job Title: Temporary Customer Support Specialist (using Intercom) Start Date: ASAP Duration: Ongoing - potential temp to perm Location: Paddington Pay: £18 - £21 p/h/£35,000 - £40,000 Work Arrangement: Hybrid working - 3 days in the office and 2 days from home. More ❯
Employment Type: Temporary
Salary: £18.00 - £21.00/hour plus holiday pay
Posted:

Technology Support Specialist

City Of London, England, United Kingdom
Larbey Evans
Technology Support Specialist Our top-tier US law firm client that values collaboration and innovation, is recruiting a knowledgeable Technology Support Specialist to join their close-knit team of three in London. Salary to £50,000 + paid overtime Monthly rotating shift pattern between 08:30am – 6:30pm Superb employee benefits, including a £100 monthly employee … software, and general IT systems. This role will also include configuring devices such as workstations, printers, and mobile phones, and assisting with non-standard home systems and software. Technology Support Specialist Key Responsibilities: Log all incoming incidents and requests as well as actions taken to resolve them Respond to incidents and request escalations from Help Desk and provide … wishes Maintain strong knowledge of third-party video conference systems. Including but not limited to: WebEx, Zoom, MS Teams Travel to Europe/Paris office to provide on-site support to firm’s Paris-based community Technology Support Specialist Skills & Requirements: Bachelor’s degree or Professional certification preferred; similar to A+, N+, CCENT or ITIL 3+ years More ❯
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IT Support Specialist

Bristol, Gloucestershire, United Kingdom
Anthony Marks
AMR287 Software Support Consultant/IT Support Specialist/1st/2nd line 25,000- 30,000 poss flex Bristol/Central My Client are a leading Bristol based IT Services provider and cloud solution provider. This dynamic company are currently looking to expand there technical team and currently have a vacancy for an additional Technical Support Specialist/Software Support Consultant. The Software Support Consultant/IT Support Specialist will need the following experience: 1) Previous IT Technical support gained in a busy IT environment. Any knowledge of Microsoft Teams or VOIP (SaaS) ideally both, or office365 advantageous. 2) Ideally experienced across the board in all areas of office More ❯
Employment Type: Permanent
Salary: GBP 25,000 - 30,000 Annual
Posted:

IT Support Specialist

Bristol, City of Bristol, United Kingdom
Anthony Marks
AMR287 Software Support Consultant/IT Support Specialist/1st/2nd line £25,000-£30,000 poss flex Bristol/Central My Client are a leading Bristol based IT Services provider and cloud solution provider. This dynamic company are currently looking to expand there technical team and currently have a vacancy for an additional Technical Support Specialist/Software Support Consultant. The Software Support Consultant/IT Support Specialist will need the following experience: 1) Previous IT Technical support gained in a busy IT environment. Any knowledge of Microsoft Teams or VOIP (SaaS) ideally both, or office365 advantageous. 2) Ideally experienced across the board in all areas of office More ❯
Employment Type: Permanent
Salary: £25000 - £30000/annum Full Benefits
Posted:

Infrastructure Engineer & Support Specialist

Westerham, Kent, South East, United Kingdom
Crooton
Infrastructure Engineer & Support Specialist -Westerham, Kent We are seeking a proactive and skilled Infrastructure Engineer & Support Specialist to join our IT Department in Westerham, Kent . This crucial role supports the core IT infrastructure across our EMEAA regional locations, combining 1st/2nd Level Technical Support with hands-on responsibilities in the development, administration, and … of key network and server projects . You will be vital in minimizing downtime, maintaining security, and supporting our business stakeholders in adopting new technologies. Role Title: Infrastructure Engineer & Support Specialist Location: Westerham, Kent Salary: £34,000 - £37,000 per annum Hours of Work: 37.5 hours per week Contract Type: Permanent, Full Time Reporting Into: Head of Technology … for virtual machines and containers. Troubleshoot and resolve complex hardware and software infrastructure issues. Maintain system security and performance through regular patching and software updates. Strong knowledge and operational support for VLANs, Firewalls (Fortinet), Backup solutions, Print Servers, and Anti-virus systems. End-User & Technical Support Provide 1st and 2nd level technical support to end-users across More ❯
Salary: £34000 - £37000 per hour
Posted:

Technical Support Specialist

Watford, Hertfordshire, South East, United Kingdom
Hybrid / WFH Options
Rise Technical Recruitment Limited
Technical Support Specialist Salary: £30,000 - £35,000 + Bonus + 25 Days Holiday + Health Cash Plan + Life Insurance + Company Pension Location: Watford (Commutable from St Albans, Hemel Hempstead, Luton, High Wycombe, Aylesbury, North London) Are you an experienced plumber looking to take your technical knowledge off the tools and into an office-based role … manufacturer of plumbing products, known for quality, innovation, and sustainability, fostering a collaborative environment with on-the-job learning and digital training tools for employee development. As a Technical Support Specialist, you'll provide phone and email support to customers, helping to resolve technical queries, guide product use, and troubleshoot issues. You'll also assist sales and … This role would suit a customer-focused individual with a practical, technical mindset someone from a plumbing or trade background looking to move off-site and develop in a specialist environment while expanding their skills in building systems technology. The Role: Technical/Customer Support Specialist Training and Development opportunities Hybrid working The Candidate: Experienced plumber or More ❯
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

Infrastructure & Security Support Specialist

Leeds, West Yorkshire, England, United Kingdom
Hybrid / WFH Options
Encircle Solutions
Infrastructure & Security Support Specialist | Up to £30K | 100% Remote | Relaxed Culture | Real Career Growth Grow your skills. Build your confidence. Make an impact that matters. At enCircle, we design, build, and manage secure digital services for UK Police Forces, Central Government, and Local Authorities. Since 2004, we’ve helped public sector organisations deliver online services that millions rely … on every day — safely and reliably. We’re now looking for an Infrastructure & Security Support Specialist — perfect for someone in 1st Line Support (or similar) who wants to learn, grow, and move towards 2nd Line, cloud infrastructure, and security work. You’ll join a friendly, supportive team that values balance, trust, and personal development. We don’t … Salary £25K–£30K (depending on experience). 100% remote working — we trust you to manage your time. Relaxed, down-to-earth culture with a focus on wellbeing. Home office support and company pension. Ongoing professional development and funded certifications (AWS, security, etc.). Work that makes a difference to how citizens access vital public services. Be part of a More ❯
Employment Type: Full-Time
Salary: £25,000 - £30,000 per annum
Posted:

Systems Support Specialist

Reading, Oxfordshire, United Kingdom
Hybrid / WFH Options
AWE
AWE is recruiting for a Systems Support Specialist responsible for maintaining, troubleshooting, and optimising supply chain management (SCM) systems. Acting at the first point of contract, the systems team provide development, insight and support on all Commercial Systems and processes. Location: RG7 4PR , located between Reading and Basingstoke, with free onsite parking . Plan to relocate to … far more than that. Our shared purpose is to help keep the nation safe. Could this role be the opportunity for you to play your part? As the Systems Support Specialist, you will provide systems support and education to the wider commercial team. This will include generating a range of established reports and dashboards, creating a selection … orders, establishing new category codes, or conducting quarterly patch testing. No two days are alike, each brings its own unique set of challenges and opportunities. These can include: System Support & Troubleshooting : Diagnosing and resolving issues within Oracle Fusion P2P Modules. User Support : Assisting end-users with system navigation, functionality, and issue resolution. Configuration & Maintenance : Managing system configurations, workflows More ❯
Employment Type: Permanent
Salary: GBP 37,910 - 42,000 Annual
Posted:

?Systems Support Specialist

Reading, Berkshire, South East, United Kingdom
Hybrid / WFH Options
AWE Plc
AWE is recruiting for a Systems Support Specialist responsible for maintaining, troubleshooting, and optimising supply chain management (SCM) systems. Acting at the first point of contract, the systems team provide development, insight and support on all Commercial Systems and processes. Location: RG7 4PR , located between Reading and Basingstoke, with free onsite parking . Plan to relocate to … far more than that. Our shared purpose is to help keep the nation safe. Could this role be the opportunity for you to play your part? As the Systems Support Specialist, you will provide systems support and education to the wider commercial team. This will include generating a range of established reports and dashboards, creating a selection … orders, establishing new category codes, or conducting quarterly patch testing. No two days are alike, each brings its own unique set of challenges and opportunities. These can include: System Support & Troubleshooting : Diagnosing and resolving issues within Oracle Fusion P2P Modules. User Support : Assisting end-users with system navigation, functionality, and issue resolution. Configuration & Maintenance : Managing system configurations, workflows More ❯
Employment Type: Permanent
Salary: £40,000
Posted:

Application Support Specialist (2nd / 3rd Line)

Windsor, Berkshire, England, United Kingdom
Hybrid / WFH Options
Job Box Recruitment Limited
Application Support Specialist (2nd/3rd Line) Location: Windsor (Hybrid working available) Job Type: Permanent, Full-Time Salary: Competitive + Overtime/Out of hours Bonus + Excellent Benefits Experience Level: Senior (10+ years) About the Role We’re recruiting for an experienced Application Support Specialist to join a leading organisation’s IT Applications team. This … is a great opportunity for a skilled professional with strong technical and problem-solving abilities to deliver high-quality 2nd and 3rd line support across business-critical applications. You’ll work closely with internal teams and external suppliers to maintain application availability, improve performance, and ensure excellent service delivery within agreed SLAs. Key Responsibilities Provide 2nd and 3rd line … support for a range of applications, ensuring incidents and problems are resolved quickly. Work with development, testing, and infrastructure teams to optimise application performance and reliability. Conduct root cause analysis and implement permanent fixes to minimise recurrence of issues. Create and maintain clear technical documentation for supported applications and services. Develop and maintain monitoring and alerting systems using tools More ❯
Employment Type: Full-Time
Salary: £60,000 - £70,000 per annum
Posted:

Customer Support Specialist German & English

Belfast, County Antrim, Northern Ireland, United Kingdom
Red Dot Search UK Limited
Customer Support Specialist German & English Belfast VR Hub - On-site £28,017.60 per year + perks & benefits Full-time, permanent, 40 hours (rota between 6am -7pm, Mon -Sun) Were looking for German & English-speaking Customer Support Specialists to join a team supporting innovative VR technologies and products. You'll be helping users worldwide through social media … live chat, email, apps, and phone. What you'll be doing: Customer Support Specialist German & English Deliver a first-class white glove support experience across multiple channels. Engage with customers in both German and English, resolving technical and non-technical issues. Monitor social media and online forums, responding in a professional and brand-aligned tone. Spot trends … escalate issues, and help improve the user experience. Build a positive online community by encouraging user participation. What were looking for: Customer Support Specialist German & English Fluency in German and English (minimum B2 CEFR level). Experience in customer service and/or social media support. Strong written communication and attention to detail (typing 55 WPM with More ❯
Employment Type: Permanent
Salary: £28,000
Posted:

Senior Digital Design BIM Support Specialist

City of London, London, United Kingdom
Hybrid / WFH Options
Hunter Dunning
A Digital Design BIM Support Specialist job is now available to join a leading practice in London. This senior position sits within the digital delivery team and will provide both technical expertise and strategic guidance to ensure excellence across a wide and complex portfolio of projects. The role is focused entirely on supporting project teams in their use … the Year 2022 and ranked as a World Architecture Top 100 practice, this consultancy offers a rewarding and supportive environment for career growth. Role & Responsibilities Provide day to day specialist support to project teams using Revit, AutoCAD, Autodesk Construction Cloud, CDE solutions, Atvero and related digital platforms Lead digital coordination by running clash avoidance workshops, carrying out model … and internal quality standards. Required Skills & Experience Architectural background with a strong interest in digital design and delivery A minimum of ten years' experience working in BIM or digital support roles within the architectural sector and all candidates must have relevant UK experience Advanced knowledge of Revit, AutoCAD, Autodesk Construction Cloud and associated software Proven experience of applying BS More ❯
Employment Type: Permanent, Work From Home
Salary: £55,000
Posted:

Infrastructure Support Specialist

City of London, London, England, United Kingdom
INTEC SELECT LIMITED
Infrastructure Support Specialist/Windows 11 - £550 Per Day (Inside IR35) – London/Hybrid Overview: A global financial services organisation is seeking an experienced Infrastructure Support Specialist to support a major Windows 11 deployment project. This is a hands-on contract position requiring strong technical expertise across Microsoft cloud, endpoint, and identity technologies.The successful individual … ensure a smooth rollout of Windows 11 and associated systems. This role requires strong attention to detail, proactive problem-solving skills, and an excellent service-oriented approach. Role & Responsibilities: Support and drive the deployment of Windows 11 across the organisation. Deliver proactive project support and task management across IT infrastructure services. Administer and maintain core endpoint and infrastructure … improvements across infrastructure services Produce and maintain accurate documentation, processes, and configuration records. Work collaboratively with IT colleagues and business stakeholders. Essential Skills & Experience: Windows 11 migration and operational support Autopilot (Hybrid Joined) Intune Defender for Endpoint BitLocker SCCM Active Directory/Azure Entra ID Strong analytical, troubleshooting, and problem-resolution skills. Strong communication skills with the ability to More ❯
Employment Type: Contractor
Rate: £450 - £600 per day
Posted:

IT Support Specialist

East London, London, England, United Kingdom
Reed
IT Support Specialist – Join a Fast-Growing Retail Tech Team! Location: Head Office (London) + travel to Stores in Central and West London (fully paid for). Working Hours: Monday–Friday, 10:00am–6:30pm (Head Office) Additional Support: Remote support required until 9:00pm Mon–Fri and across weekends Salary: £40,000–£50,000 + … you thrive in dynamic environments and love supporting both hardware and software across multiple locations? If so, we want you on our team! We’re looking for an IT Support Specialist to join our vibrant and growing client's retail business, supporting 12 supermarket locations and their London Head Office . This is a fantastic opportunity to play … LAN, and Wi-Fi across all sites Configure firewalls, routers, switches, and secure VPN/SD-WAN connections Oversee hardware installations (POS, PCs, printers, CCTV, etc.) Retail Systems & POS Support and update POS/payment terminal software Ensure seamless data sync between stores and head office Troubleshoot till and payment issues for store staff Software & Cloud Systems Manage ERP More ❯
Employment Type: Full-Time
Salary: £40,000 - £50,000 per annum, Inc benefits
Posted:

IT Application Support Specialist (ERP / MRP Support)

Bury St. Edmunds, Suffolk, England, United Kingdom
Cooper Lomaz Recruitment
IT Application Support Specialist (ERP/MRP Support) Cooper Lomaz are currently working with a growing organisation in the Engineering/FMCG industry based in Bury St Edmunds who are recruiting for an experience Application Support Specialist/IT Manager to take ownership of ERP/MRP Support. Within this new role you will be … supporting enterprise resource planning software that is integrated to various areas of the business. Applicants will have proven experience supporting as well as acting as a “super user” offering support and training across the business, whilst managing continuous improvement. Key skills will include: Experience of day-to-day 1st to 2nd line support ERP/MRP experience Experience … within a Manufacturing/Engineering/FMCG environment is preferred Project Management abilities SQL knowledge Hands on approach to day to day technical support Ability to work alone as well as with a team Ability to learn new applications swiftly Apply now for full details More ❯
Employment Type: Full-Time
Salary: £35,000 - £55,000 per annum
Posted:

Field Technical Support Specialist

Lancashire, England, United Kingdom
4Square Recruitment Ltd
Field Technical Support Specialist Location: Field-based (UK) Department: ICT Services – Service & Support Reports to: Regional Service Manager About the Role We’re looking for a skilled and customer-focused Field Technical Support Specialist to deliver high-quality technical support and maintenance to clients across our service network. This is a hands-on role … requiring strong diagnostic ability, excellent interpersonal skills, and a passion for providing first-class customer service in the field. Key Responsibilities Provide professional technical support to assigned accounts within agreed service levels. Investigate, diagnose, and resolve equipment and system faults efficiently. Perform installations, maintenance, and updates as required to ensure optimal device performance. Support colleagues during installations, peak … workloads, and absences. Log and maintain accurate service records within the call-logging system. Identify and escalate recurring issues to support proactive problem management. Share technical expertise and best practices with team members. Build and maintain strong relationships with customers and stakeholders. Maintain field stock at prescribed levels and ensure cost-effective stock usage. Attend training sessions to keep More ❯
Employment Type: Full-Time
Salary: £30,000 - £33,000 per annum
Posted:

Technology Support Specialist

London, South East, England, United Kingdom
Ryder Reid Legal Ltd
Technology Support Specialist London | Full-time | Hybrid We're working with a US law firm seeking a Technology Support Specialist to join their London office. This is a hands-on role supporting hardware, software, mobile devices and AV systems. This role is ideal for someone who enjoys solving problems, working closely with users, and keeping things … running smoothly. The Role Reporting to the Senior Manager, you'll be the go-to person for deskside support, troubleshooting, and tech setup across the London office. You'll also work with colleagues across Europe, including occasional travel to Paris, and play a key role in maintaining video conferencing systems, managing inventory, and supporting mobile and remote setups. Key … Responsibilities Respond to support requests via phone, email and ticketing system, logging all actions taken Provide deskside support for hardware, software and mobile devices Set up and relocate desks, workstations and phones using Cisco tools Maintain and troubleshoot AV and video conferencing systems (Zoom, WebEx, Teams) Manage inventory, replacing equipment as needed Diagnose technical issues and escalate where More ❯
Employment Type: Full-Time
Salary: £45,000 - £50,000 per annum
Posted:

Product Support Specialist

London, United Kingdom
Method-Resourcing
Product Support Specialist London - Hybrid Up to £40,000 + Benefits Method Resourcing are proud to be partnered with a leading organisation who are looking to hire a Product Support Specialist to play a key role in supporting and improving the operational systems. You'll act as a subject matter expert, providing second-line support … supporting go-lives. This role suits someone with solid technical understanding who enjoys problem-solving, training users, and turning system insights into real improvements. Key Responsibilities: Provide second-line support for operational and product-related queries, diagnosing issues across configuration, data, and process. Act as a subject matter expert on product functionality and use cases, supporting onboarding, training, and … adoption. Triage and analyse incidents, distinguishing between user error, process deviation, and system defects. Support system configuration, testing, and validation activities, including UAT planning, execution, and feedback capture. Create and maintain knowledge articles, user guides, and training materials to support consistent system use. Required Skills/Experience: Proven experience in application, product, or system support (ideally within More ❯
Employment Type: Permanent
Salary: £40,000
Posted:

Product Support Specialist

London, South East, England, United Kingdom
Method Resourcing
Product Support Specialist London - Hybrid Up to £40,000 + Benefits Method Resourcing are proud to be partnered with a leading organisation who are looking to hire a Product Support Specialist to play a key role in supporting and improving the operational systems. You'll act as a subject matter expert, providing second-line support … supporting go-lives. This role suits someone with solid technical understanding who enjoys problem-solving, training users, and turning system insights into real improvements. Key Responsibilities: Provide second-line support for operational and product-related queries, diagnosing issues across configuration, data, and process. Act as a subject matter expert on product functionality and use cases, supporting onboarding, training, and … adoption. Triage and analyse incidents, distinguishing between user error, process deviation, and system defects. Support system configuration, testing, and validation activities, including UAT planning, execution, and feedback capture. Create and maintain knowledge articles, user guides, and training materials to support consistent system use. Required Skills/Experience: Proven experience in application, product, or system support (ideally within More ❯
Employment Type: Full-Time
Salary: £30,000 - £40,000 per annum
Posted:

Senior IT Support Specialist

Needham Market, Suffolk, United Kingdom
Netbox Recruitment
Senior IT Support Specialist - Proactive MSP Role Supporting Multiple Clients Needham Market £35,000 - £45,000 Are you an experienced IT Support professional who thrives on being proactive rather than reactive? Do you enjoy building strong relationships and helping a variety of clients get the very best from their technology? If so, this could be your ideal … next role. We're looking for a Senior IT Support Specialist with recent Managed Service Provider (MSP) experience to deliver forward-thinking, preventative IT support across multiple client environments. You'll play a key role in anticipating issues, improving systems, and ensuring our clients' technology runs smoothly and securely. What You'll Be Doing Providing proactive 2nd …/3rd line support across diverse client infrastructures Monitoring, maintaining, and optimising systems to prevent downtime before it happens Managing and improving client networks, firewalls, and security configurations Building trusted relationships with clients as a dependable, solutions-driven advisor Collaborating with a high-performing MSP team to deliver exceptional service and reliability What We're Looking For More ❯
Employment Type: Permanent
Salary: £35000 - £45000/annum depending on experience
Posted:

Floorwalker – Windows 11 & Microsoft Support Specialist

Kent, England, United Kingdom
Chapman Tate Associates
Job Title: Floorwalker (Contract) – Windows 11 & Microsoft Support Specialist Location: Maidstone, Kent Contract Length: 5 Months (likely extension) Day Rate: £150 Per day (Inside IR35) Start Date: ASAP Are you an IT support professional with hands-on Windows 11 expertise and a passion for delivering outstanding user support in a fast-paced environment? Chapman Tate are … working with a customer who is looking for a proactive Floorwalker to join the team on a contract basis, providing on-site support to end users and ensuring seamless operation of devices, applications, and network configurations. Key Responsibilities: Provide floorwalking support to users, resolving issues proactively and offering guidance on Windows 11 functionality and features. Support and … as a visible point of contact on the floor, delivering excellent customer service and resolving incidents quickly and efficiently. Escalate complex technical issues where necessary and work closely with support teams to ensure timely resolution. Deliver user education and guidance on best practices and new features. Key Skills & Experience: Proven experience in a Floorwalker, Desktop Support or similar More ❯
Employment Type: Contractor
Rate: Salary negotiable
Posted:
Support Specialist
10th Percentile
£27,000
25th Percentile
£29,625
Median
£36,000
75th Percentile
£44,000
90th Percentile
£52,500