London, South East, England, United Kingdom Hybrid / WFH Options
Howells Recruitment
Product SupportSpecialist - 9 Month Fixed Term ContractLocation: Home based with occasional national travel and stay over as requiredHours: Full-time, 40 hours/week Salary: 9 Month Fixed Term Contract - £45K (Pro Rata) Are you a natural problem-solver with a passion for user support and digital products? We're recruiting for a dynamic and user … focused Product SupportSpecialist to join a leading national contractor in the housing and service delivery sector. This role is ideal for someone who thrives on helping users get the most out of systems and is confident delivering support, training, and onboarding in a fast-paced environment. Product SupportSpecialist Role: Reporting to the Product … Support Lead, you'll be the go-to expert on internal systems, supporting end users across the business. Whether it's troubleshooting live issues, leading training during go-live, or capturing feedback for continuous improvement, you'll play a vital role in ensuring confident, consistent system use across the board. Product SupportSpecialist Key Responsibilities: Triage and More ❯
Product SupportSpecialist - 9 Month Fixed Term Contract Location: Home based with occasional national travel and stay over as required Hours: Full-time, 40 hours/week Salary: 9 Month Fixed Term Contract - £45K (Pro Rata) Are you a natural problem-solver with a passion for user support and digital products? We're recruiting for a dynamic … and user-focused Product SupportSpecialist to join a leading national contractor in the housing and service delivery sector. This role is ideal for someone who thrives on helping users get the most out of systems and is confident delivering support, training, and onboarding in a fast-paced environment. Product SupportSpecialist Role: Reporting to … the Product Support Lead, you'll be the go-to expert on internal systems, supporting end users across the business. Whether it's troubleshooting live issues, leading training during go-live, or capturing feedback for continuous improvement, you'll play a vital role in ensuring confident, consistent system use across the board. Product SupportSpecialist Key Responsibilities More ❯
partner with individuals and families so they can thrive and lead healthier lives by delivering the comprehensive, integrated, and equitable primary healthcare that matters most to them. The IT SupportSpecialist I participates in IT hardware or software deployment projects, as well as installations, such as new desktops, laptops, printers, phones, copiers or other devices. The IT SupportSpecialist I will provide technical support to end users, respond to help requests from the IT helpdesk phone and email channels, and triage support requests. The IT SupportSpecialist I will support end users on mobile devices, with remote connectivity, peripherals, and any hardware or software issues, and complete other duties as assigned … by the Systems Administrator - Support Supervisor. YOUR RESPONSIBILITIES Serve as the first point of contact to diagnose and resolve level one technical issues originating from end users by use of ticketing system, phone calls, walk-ins and remote management. Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring More ❯
City of London, London, United Kingdom Hybrid / WFH Options
CompanyWitheld
Sales SupportSpecialist - Hybrid -Perm - London - £50,000 basic (£60k OTE uncapped) About Us: My client is a leading software company in the developer tools space, experiencing unprecedented growth and financial success and looking for an experienced Sales SupportSpecialist or an experienced Sales Support Administrator . The company's data grid and charting libraries … it's enterprise solutions help solve complex data challenges for developers and enterprises worldwide. The company offers a collaborative, innovative culture with a highly talented team in London. Sales SupportSpecialist Role Overview: Support the sales team by maintaining client relationships, processing orders, and ensuring customer satisfaction. Key Responsibilities: Assist the Sales Team in maintaining a clean … and operational documentation is completed and shared with customers. Create and maintain simple sales reports. Skills & Experience: Strong organizational and communication skills. 4 - 5 years experience in a sales supportspecialist/sales support administrator Knowledge of Salesforce and the software industry beneficial. Able to work in a hybrid role with Tuesday to Thursday in the central More ❯
Sales SupportSpecialist - Hybrid -Perm - London - £50,000 basic (£60k OTE uncapped) About Us: My client is a leading software company in the developer tools space, experiencing unprecedented growth and financial success and looking for an experienced Sales SupportSpecialist or an experienced Sales Support Administrator . The company's data grid and charting libraries … it's enterprise solutions help solve complex data challenges for developers and enterprises worldwide. The company offers a collaborative, innovative culture with a highly talented team in London. Sales SupportSpecialist Role Overview: Support the sales team by maintaining client relationships, processing orders, and ensuring customer satisfaction. Key Responsibilities: Assist the Sales Team in maintaining a clean … and operational documentation is completed and shared with customers. Create and maintain simple sales reports. Skills & Experience: Strong organizational and communication skills. 4 - 5 years experience in a sales supportspecialist/sales support administrator Knowledge of Salesforce and the software industry beneficial. Able to work in a hybrid role with Tuesday to Thursday in the central More ❯
EUC Onsite SupportSpecialist page is loaded EUC Onsite SupportSpecialist Apply locations London - Scalpel time type Full time posted on Posted Yesterday job requisition id REQ06118 This is your opportunity to join AXIS Capital - a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking … status, family or parental status, or any other characteristic protected by law. Accommodation is available upon request for candidates taking part in the selection process. Job Description: EUC Onsite SupportSpecialist How does this role contribute to our collective success? We are seeking a highly skilled and customer-focused EUC Onsite SupportSpecialist, to assist in … the delivery of exceptional technical support services to our internal users. This role is responsible for resolving complex technical issues and driving continuous improvement in our IT support processes. The ideal candidate will have a strong technical background, excellent communication skills, and a proactive approach to problem-solving. What will you do in this role? Provide 1st/ More ❯
Technical SupportSpecialist Standout opportunity for a Technical SupportSpecialist to join a top-tier US law firm, widely recognised as one of the most desirable places to work. You'll be part of a fast-paced, high-performing environment, working alongside market-leading professionals at the top of their game. Salary to £46,000 Office … working hours This firm leverages the best IT professionals to deliver world-class service, from applications and infrastructure to around the clock user service and support, focusing on operational excellence, reliability, security, and value. Technical SupportSpecialist Key Responsibilities: Provide deskside, remote, and regional second-line IT support to firm personnel, ensuring timely resolution of hardware … including PC imaging Administer the IT team’s shared inbox and calendar for effective communication and scheduling Procure IT equipment and manage inventory in accordance with firm policy Provide support to other European offices, including occasional travel and out-of-hours coverage Participate in a rotating shift pattern and be available for on-call, weekend, and overtime work as More ❯
Technical SupportSpecialist Standout opportunity for a Technical SupportSpecialist to join a top-tier US law firm, widely recognised as one of the most desirable places to work. You'll be part of a fast-paced, high-performing environment, working alongside market-leading professionals at the top of their game. Salary to £46,000 Office … working hours This firm leverages the best IT professionals to deliver world-class service, from applications and infrastructure to around the clock user service and support, focusing on operational excellence, reliability, security, and value. Technical SupportSpecialist Key Responsibilities: Provide deskside, remote, and regional second-line IT support to firm personnel, ensuring timely resolution of hardware … including PC imaging Administer the IT team’s shared inbox and calendar for effective communication and scheduling Procure IT equipment and manage inventory in accordance with firm policy Provide support to other European offices, including occasional travel and out-of-hours coverage Participate in a rotating shift pattern and be available for on-call, weekend, and overtime work as More ❯
Customer SupportSpecialist page is loaded Customer SupportSpecialist Apply locations London, United Kingdom time type Full time posted on Posted 2 Days Ago job requisition id J-048663 Are you passionate about great customer service, software and pets? IDEXX Veterinary Software London are looking for our next Customer SupportSpecialist to join our … team! This role is hybrid, based 3 days onsite in our Wimbledon, London office. This role will specifically be providing support for our ezyVet software. We have customers all over the world, so you'll get to help veterinary professionals from all over the globe. You'll provide support on complex workflow and technical solutions, while diving deep … tickets until resolution Deliver training webinars focused on specific features of ezyVet - upskilling yourself and our customers! Write customer facing knowledge base articles designed to address common areas for support inquiries to improve the customer self service help You'll learn tobe a supportspecialist, trainer extraordinaire and even a technical writing expert. So what are we More ❯
Ashtead, Surrey, United Kingdom Hybrid / WFH Options
Premium Credit
Digital SupportSpecialist Leatherhead, Surrey (Hybrid model) Why work for us? Competitive salary of up to £27,040 per annum depending on experience A workplace pension scheme Hybrid working, with very occasional collaborative days in our Leatherhead headquarters Private Medical and Dental cover 25 days annual leave (plus bank holidays), with options to purchase and sell up to … days holiday per year (pro rata) Support and investment in your personal development 24/7 access to Employee Assistance Programme and Mental Health First Aiders What we do Premium Credit is the leading provider of insurance premium finance and a range of annually charged services, including tax, regulatory and accountancy fees, sports season tickets, memberships and school fees … Promoter Score of , a Glassdoor rating of 4.0 and a Silver Sustainability medal. The Role This is an exciting time of growth for us, and we need a Digital SupportSpecialist to help us continue this success. This is a great opportunity to develop a varied and rewarding career with a company that invests in, recognises and rewards More ❯
Leatherhead, Surrey, United Kingdom, Ashtead Hybrid / WFH Options
Premium Credit
Digital SupportSpecialist Leatherhead, Surrey (Hybrid model) Why work for us? Competitive salary of up to £27,040 per annum [depending on experience] A workplace pension scheme Hybrid working, with very occasional collaborative days in our Leatherhead headquarters Private Medical and Dental cover 25 days annual leave (plus bank holidays), with options to purchase and sell up to … days holiday per year (pro rata) Support and investment in your personal development 24/7 access to Employee Assistance Programme and Mental Health First Aiders What we do Premium Credit is the leading provider of insurance premium finance and a range of annually charged services, including tax, regulatory and accountancy fees, sports season tickets, memberships and school fees … Score of +78, a Glassdoor rating of 4.0 and a Silver Sustainability medal. The Role This is an exciting time of growth for us, and we need a Digital SupportSpecialist to help us continue this success. This is a great opportunity to develop a varied and rewarding career with a company that invests in, recognises and rewards More ❯
Technical SupportSpecialist - German Fluency Remote - UK ID:F8197 (for internal use only) Technical SupportSpecialist - German Fluency Samsara's Mission Improve the safety, efficiency, and sustainability of the operations that power the global economy. Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on … solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term. About the role: You will be a part of our frontline support team made up of highly … skilled and professional Technical Support Specialists. You will be responsible for responding to customer requests for technical assistance over the phone and via email. Your work will be fast-paced and independent in nature as you will be expected to manage yourself in a way to be available to respond quickly to our customers. Your work will also be More ❯
Technical SupportSpecialist - French Fluency Remote - UK ID:F8196 (for internal use only) Technical SupportSpecialist - French Fluency Samsara's Mission Improve the safety, efficiency, and sustainability of the operations that power the global economy. Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on … solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term. About the role: You will be a part of our frontline support team made up of highly … skilled and professional Technical Support Specialists. You will be responsible for responding to customer requests for technical assistance over the phone and via email. Your work will be fast-paced and independent in nature as you will be expected to manage yourself in a way to be available to respond quickly to our customers. Your work will also be More ❯
Redhill, Surrey, England, United Kingdom Hybrid / WFH Options
Reed
IT Technical SupportSpecialist Annual Salary: Competitive Location: Redhill, Surrey Job Type: Mainly onsite, up to 1 day per week working from home A new exciting permanent IT Technical SupportSpecialist has become available for a leading manufacturing company looking for someone to provide exceptional IT support services to business users, facilitating their engagement with … report directly to the IT Service Delivery Manager and play a key role in their IT operations. Day-to-day of the role: Provide 1st and 2nd line IT support for business applications, systems, and networks, emphasizing analytical problem-solving to address issues effectively. Own the service desk and ticket management with a detailed and systematic approach to ensure … suite. Basic understanding of networking in a business environment. An understanding of mobile technology and its application in a business context. Ability to deliver both pro-active and reactive support to end users, focusing on detailed, customer-centric solutions. Exceptional attention to detail and a commitment to delivering high-quality work. Good verbal and written communication skills with the More ❯
IT SupportSpecialist - Apple/Mac/iOS -Edinburgh -3 month initial contract -Excellent Day Rates (inside IR35) -Immediate Start IT SupportSpecialist required for our market-leading commercial client, who are embarking on a huge growth period and evolution, as they look to introduce new projects and services, whilst growing out the team as a … whole. Working as part of an established environment as an IT SupportSpecialist, you will provide support/troubleshooting to internal end users for all Mac and Mac OS devices. Essential Skills: General on site troubleshooting of all Apple/Mac/iOS devices Conference room AV troubleshooting Mac and Mac OS troubleshooting Laptop setups Onboarding new … you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you. More ❯
Technical SupportSpecialist - Dutch Fluency Remote - UK ID:F8198 (for internal use only) Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are … solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term. About the role: You will be a part of our frontline support team made up of highly … skilled and professional Technical Support Specialists. You will be responsible for responding to customer requests for technical assistance over the phone and via email. Your work will be fast-paced and independent in nature as you will be expected to manage yourself in a way to be available to respond quickly to our customers. Your work will also be More ❯
Alderley Edge, Cheshire, North West, United Kingdom Hybrid / WFH Options
Niche Employment Solutions Limited
IT SupportSpecialist - Unified Communications Telecoms Location: Hybrid Alderley | Salary £28,000 £35,000 DOE Are you a technically minded IT specialist working within Unified Communications with a passion for seamless communication and connectivity? My client is looking for several experienced Unified Communications Specialist to join their IT team and help the delivery, support, and … working with cutting-edge UC tools and making a real impact across the business, this role could be a great fit for you! Working as part of the UC SupportSpecialist Team based, youll work to support business customers, taking ownership of tasks and dealing with queries efficiently. They are looking for a Unified Communications/Telecoms … Specialist that has previous experience and knowledge of: 1st and 2nd line technical support, assisting customers with problem resolution Technical aspects of telecommunications/connectivity, ideally in a business-to-business support role Manage and support enterprise-level UC solutions, including VoIP telephony , managed Wi-Fi , and connectivity platforms . Configure and troubleshoot systems such as More ❯
Job Title: Product SupportSpecialist - Institutions As a Product SupportSpecialist - Institutions , you will serve as the primary product expert and relationship manager for our Institutions client base. Your role involves providing advanced product guidance, ensuring SLAs are met across all support interactions, and acting as a trusted advisor to client support teams. This … training, managing ongoing client engagement through visits and calls, and providing strategic feedback to Product Management. With in-depth knowledge of the Institutions solution, you'll ensure exceptional, proactive support and contribute to shaping future product developments based on real-world use. What you'll be doing Serve as the primary product expert and point of contact for Institutions … clients, managing relationships and ensuring high satisfaction. Provide expert-level support and consulting to client support teams (L1) via phone, email, on-site visits, and virtual sessions. Facilitate onboarding and training of client support staff to handle routine issues independently. Monitor ticket queues to meet SLA targets, escalating internally when necessary. Collaborate with the Product SupportMore ❯
Application SupportSpecialist - 6 month contract ?? Location: Crawley, UK | Milan, Italy | Dresden, Germany (Must live within 15 miles of one of these sites) As our Application SupportSpecialist, you'll be the first line of support for internal users, resolving technical issues across systems, ERP, and software platforms. You'll work closely with global and … local teams to improve application performance, assist with implementations, and contribute to wider technology transformation projects. Key Responsibilities: Provide prompt and effective technical support for enterprise applications, including troubleshooting and resolving software issues. Support ERP systems with a focus on SAP S/4HANA , identifying opportunities for improvement and increased efficiency. Work with internal teams to deliver long … term solutions to recurring issues and contribute to continuous improvement. Maintain and support databases, particularly Microsoft SQL and Oracle . Ensure all applications meet IT security standards and collaborate with security teams to maintain compliance. Contribute to the development and delivery of technology solutions across our European operations. What We're Looking For: Experience in system and application supportMore ❯
Employment Type: Permanent
Salary: £240 - £300 per day + + Excellent benefits
Product SupportSpecialist Department: Customer Operations Employment Type: Permanent - Full Time Location: Manchester Reporting To: Team Leader - Product & Technical Support Description The Product SupportSpecialist is responsible for supporting the smooth running of the Professional Services Team, ensuring that our customer's needs are met in a prompt and efficient manner. This position is within … team. Our software is designed to relieve the administrative burden that all legal practices are faced with, thus enabling staff to be more productive. Key Responsibilities Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet. Attend to Case Management related client tickets and answer telephone calls. More ❯
Junior IT SupportSpecialist Our well established manufacturing client based near Bishops Cleeve has a fantastic opportunity for a motivated and detail-oriented Junior IT SupportSpecialist to join the team. In this role, you will provide first-line support to end-users, helping to troubleshoot software issues, resolve user queries, and ensure customer satisfaction. … This is an excellent opportunity for a newly qualified apprentice or school/college leaver with a keen interest in IT and software support to grow their career in a supportive and dynamic environment. Full training will be given. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Provide 1st level desktop support and assist our local and global users with hardware, software … and network issues Respond to enquiries and support tickets via phone, email or in person Diagnose and troubleshoot IT and network issues both in the production environment and offices Set up and configure new computers, phones and other devices Document reported issues, resolutions, and ongoing problems within the helpdesk system Escalate unresolved issues to senior support staff or More ❯
Are you a confident and skilled Microsoft IT support worker coming from an outsourced support provider? Do you enjoy a mix of virtual support and would love to move more into on-site hardware/networking field support? Would you like a generous flexible hybrid arrangement with some in office time weekly from a Cambridge, for … benefit from progressing you more into on site field work, then we could have a fantastic role for you. We are partnered with one of the leading Microsoft IT Support companies in Cambridge, looking to hire a confident and capable IT SupportSpecialist into their growing operation. Our client prides itself on great response times and first … manner and can work well under pressure. They are experiencing strong growth, so for the right candidate there is potential for career progression within the company. As an IT SupportSpecialist, you will play a crucial role in resolving complex technical issues and providing exceptional IT support to their clients, both on and off-site. You will More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Gem Partnership
Senior Application SupportSpecialist - Finance Systems Package: £75,000 - £90,000 + 10% bonus + 9% Pension Contribution + Private Medical Location: Manchester (hybrid working) My client is a rapidly growing FTSE250 international organisation offering a range of solutions to the global Professional Services sector. They are seeking a Senior Application SupportSpecialist - Finance Systems to … lead the support, enhancement, and optimisation of their finance systems as part of the Application Support function, with primary focus on Sage Intacct and Concur. The Role Serve as the technical and functional expert for their financial applications within a collaborative team environment, ensuring system reliability, process efficiency, and regulatory compliance whilst supporting business growth and operational excellence … Working closely with the Application Support team, Finance stakeholders, and Software Engineering team, you will bridge the gap between business requirements and technical implementation, driving continuous improvement of their financial technology capabilities within their Microsoft-centric, Azure-native environment Collaborate with cross-functional teams to gather, document, and analyse business requirements for financial system enhancements and solutions Proactively identify More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Gem Partnership
Senior Application SupportSpecialist - Finance Systems Package: £75,000 - £90,000 + 10% bonus + 9% Pension Contribution + Private Medical Location: London (hybrid working) My client is a rapidly growing FTSE250 international organisation offering a range of solutions to the global Professional Services sector. They are seeking a Senior Application SupportSpecialist - Finance Systems to … lead the support, enhancement, and optimisation of their finance systems as part of the Application Support function, with primary focus on Sage Intacct and Concur. The Role Serve as the technical and functional expert for their financial applications within a collaborative team environment, ensuring system reliability, process efficiency, and regulatory compliance whilst supporting business growth and operational excellence … Working closely with the Application Support team, Finance stakeholders, and Software Engineering team, you will bridge the gap between business requirements and technical implementation, driving continuous improvement of their financial technology capabilities within their Microsoft-centric, Azure-native environment Collaborate with cross-functional teams to gather, document, and analyse business requirements for financial system enhancements and solutions Proactively identify More ❯
Salford, Lancashire, England, United Kingdom Hybrid / WFH Options
Gem Partnership Ltd
Senior Application SupportSpecialist - Finance Systems Package: £75,000 - £90,000 + 10% bonus + 9% Pension Contribution + Private Medical Location: Manchester (hybrid working) My client is a rapidly growing FTSE250 international organisation offering a range of solutions to the global Professional Services sector. They are seeking a Senior Application SupportSpecialist - Finance Systems to … lead the support, enhancement, and optimisation of their finance systems as part of the Application Support function, with primary focus on Sage Intacct and Concur. The Role Serve as the technical and functional expert for their financial applications within a collaborative team environment, ensuring system reliability, process efficiency, and regulatory compliance whilst supporting business growth and operational excellence … Working closely with the Application Support team, Finance stakeholders, and Software Engineering team, you will bridge the gap between business requirements and technical implementation, driving continuous improvement of their financial technology capabilities within their Microsoft-centric, Azure-native environment Collaborate with cross-functional teams to gather, document, and analyse business requirements for financial system enhancements and solutions Proactively identify More ❯