26 to 30 of 30 Help Desk Manager Jobs in the UK

About The Company: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security, and catering. Our mission More ❯

About The Company: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission More ❯

the Southbank Centre, directly for Engie. Responsible for logging reactive work requests for engineering and cleaning related tasks and issuing planned maintenance works for all Southbank Centre locations. Ensure help desk team are updating jobs on the CAFM system with latest information and closing once completed. Working 8am to 5pm Monday to Friday based at the Southbank Centre … London. Thee Helpdesk will be operational 7 days a week, requiring oversight of the shift plan. Key Duties: • Manage communication via phone, emails, radio calls etc • Support help desk team, Logging reactive tasks on CAFM system • Ensure and assist help desk team are allocating work sheets for engineers/cleaners/sub-contractors • Ensure and assist … help desk team updating the CAFM system once engineers/cleaner's/Sub contractors feedback received • Ensure parts for further works, where necessary, have been passed for ordering and processing. • Arrange for quotes to be raised where required • Strictly monitor all open tasks until resolution, ensuring tasks are assigned to correct profession and prioritised correctly. • Ensure correct More ❯

Helpdesk/Ops Manager (Facilities Maintenance) £35,000 - £45,000 + Company Car + Progression + Training + Company Bonus + Company Benefits + 10 Day Christmas shut down Dudley Are you a Helpdesk/Operations Manager with a background in Facilities Maintenance who's proficient running and managing a helpdesk? Do you want to work … they are looking to expand and grow their close, friendly team. In this role you will be managing the preexisting helpdesk team and be responsible for running the service desk dealing with existing and new clients as well as the engineers that work within the company. Organising and formatting the engineers work weeks to get them out onto the … ways to streamline and improve efficiency. The Person: Helpdesk/Operations Manager Facilities Maintenance background Experience running a helpdesk team and quoting jobs Commutable to Dudley Helpdesk Manager, Operations manager, Facilities Maintenance, Height, commercial, Dudley, West Bromwich, Birmingham, Blackheath, Wolverhampton, Walsall, Kidderminster, Bromsgrove. Reference Number: BBBH20153 If you're interested in this role, click More ❯

Raise reactive call outs, PPM visits, and Quoted works. Monitor the shared mailbox and action emails as necessary. Close all jobs accurately across systems, ensuring timely completion to meet SLAs. Assist staff with queries as required. Generate reports to drive More ❯