1 to 25 of 37 Help Desk Technician Jobs in the UK

Helpdesk Support Technician Role location – Cambridge, UK/Hybrid working Passionate about IT? Like the thought of supporting a large business? Talented in Helpdesk Support? Then read on! The Helpdesk Support Technician plays a vital role in providing IT support to business partners enabling the company to achieve its goals. You will be looked upon to … on installations, upgrades, preventive maintenance IT Helpdesk ticket response and closure On call – out of regular business hours on a rota basis What we expect: Experience in an IT Help Desk support role Windows 10/11 experience Microsoft Office/Office 365 Laptop and printer hardware knowledge required Mobile Device support experience (iOS preferred) Advanced knowledge of More ❯

overall customer experience Properly document all interactions within ticketing systems Provide proper details for escalated issues to a Tier 3 team for success Provide well-thought out direction to help customers deploy and maintain existing products Author and review knowledge base content to promote support scalability and improve self-service capabilities Provide feedback within the organisation about issues that … can be addressed before they become serious or widespread Push creative thinking beyond the boundaries of existing industry standard practices to come up with process improvement Provide technical (Help Desk) support to learning management systems’ users What You'll Need to Succeed Two or more years of experience in customer support, technical support, system administration or a related More ❯

Central London, providing cutting-edge IT solutions and technical support to businesses across various industries. As part of our expansion, we are looking for a proactive IT Support Technician/Helpdesk Support to join our team. This role offers an excellent opportunity to develop technical skills while supporting a dynamic and fast-paced IT environment. Role Overview As … an IT Support Technician , you will be the first point of contact for IT-related issues, ensuring the smooth operation of hardware, software, and network systems. You will assist employees and clients with troubleshooting, installations, and IT system maintenance while gaining hands-on experience in IT support. Key Responsibilities Providing first-line technical support for hardware, software, and More ❯

Vertu House Team Valley Gateshead Due to rapid growth, we are now recruiting a 1st Line Desktop Support Technician to support the Group At Vertu Motors, our IT team aims "To provide world-class IT systems that enable Vertu to deliver an outstanding customer motoring experience". The working hours are 37.5 hours per week; 9.00am – 17.30pm Monday More ❯

IT Help Desk Technician, New Client Requirement – London UK The goal is to create value for employees that will help preserve the company’s reputation and business. Key Responsibilities Serve as the first point of contact for customers seeking technical assistance via chat, email, phone or in-person. Create and disable user accounts. Provide IT … and software products. Maintain daily performance of computer systems. Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN) and other systems. Requirements Proven experience as a help desk technician or other customer support role. 5+ years of experience working in a help desk environment. Tech savvy with working knowledge of office More ❯

to colleagues right across the business. You’ll be part of a growing and supportive organisation, one that invests in developing not only your technical skills but will also help you to take your career to where you want it to, with progression opportunities for ambitious candidates. You’ll be joining a friendly team of IT experts who support … allocation/management. Supporting IT projects and roll-outs About you To be successful in this role, you will: Have good people skills, be confident and always willing to help Have excellent communication skills including a good phone manner and a clear writing style Be organised and accurate when dealing with data and software In addition, you will have More ❯

Position: IT Helpdesk Technician Location: Newcastle Salary: Up to £25,300 Are you passionate about technology and eager to kick-start your career in IT support, or progressing in a well exposure IT Support position? Do you have a knack for solving technical problems and delivering exceptional customer service? If so, we want to hear from you! The … Role As an IT Helpdesk Technician, you will play a pivitol role for our clients, providing prompt and professional technical support. Your main responsibilities will include: Responding to Service Requests: Addressing client issues via phone, email, and ticketing systems. Troubleshooting: Diagnosing and resolving hardware and software problems. Remote helpdesk and visit to local schools in the area Escalation More ❯

Social network you want to login/join with: 3rd Line Helpdesk Technician, oxfordshire col-narrow-left Client: Bluespires Location: oxfordshire, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Are you a skilled IT professional looking to take the next step … in your career? Bluespires is growing, and we’re on the lookout for a dedicated 3rd Line Helpdesk Technician to join our friendly and talented team on-site in the Oxfordshire office. Company At Bluespires , we do things differently. We provide smart, tailored IT solutions to businesses — from managed IT support to cybersecurity and infrastructure projects. Our team More ❯

Social network you want to login/join with: 3rd Line Helpdesk Technician, oxford district col-narrow-left Client: Bluespires Location: oxford district, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 1 Posted: 04.06.2025 Expiry Date: 19.07.2025 col-wide Job Description: Are you a skilled IT professional looking to take the … next step in your career? Bluespires is growing, and we’re on the lookout for a dedicated 3rd Line Helpdesk Technician to join our friendly and talented team on-site in the Oxfordshire office. Company At Bluespires , we do things differently. We provide smart, tailored IT solutions to businesses — from managed IT support to cybersecurity and infrastructure projects. More ❯

nGeneration is seeking an enthusiastic and personable Service Desk Analyst to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers. Your friendly and helpful demeanor is crucial as you diagnose and resolve their IT issues or escalate them to our field service engineers, keeping the customer updated More ❯

nGeneration are looking for an enthusiastic and personable Service Desk Analyst to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers, your friendly and helpful demeanour is crucial as you diagnose and solve their IT issues or escalate them to our field service engineers, keeping the customer More ❯

nGeneration are looking for an enthusiastic and personable Service Desk Analyst to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers, your friendly and helpful demeanour is crucial as you diagnose and solve their IT issues or escalate them to our field service engineers, keeping the customer More ❯

We're Hiring: Helpdesk Support Technician – Payments 📍 Brentwood, UK | 🕒 Full-Time | On-site Adflex is growing — and we're looking for a Helpdesk Support Technician to join our Service Support team. In this role, you'll be the first point of contact for our business customers, logging, triaging, and tracking technical support tickets related to our More ❯

We're Hiring: Helpdesk Support Technician – Payments Brentwood, UK | Full-Time | On-site Adflex is growing — and we're looking for a Helpdesk Support Technician to join our Service Support team. In this role, you'll be the first point of contact for our business customers, logging, triaging, and tracking technical support tickets related to our More ❯

We're Hiring: Helpdesk Support Technician – Payments 📍 Brentwood, UK | 🕒 Full-Time | On-site Adflex is growing — and we're looking for a Helpdesk Support Technician to join our Service Support team. In this role, you'll be the first point of contact for our business customers, logging, triaging, and tracking technical support tickets related to our More ❯

1st-2nd Line IT Support/Helpdesk Technician/Desktop Support This large AJ100 architecture practice that specialises in large mixed-use building projects is urgently seeking a 1st-2nd Line IT Support Technician to join an IT team providing a mix of helpdesk, desktop, and network support to users across all of their offices. They More ❯

1st-2nd Line IT Support/Helpdesk Technician/Desktop Support This large AJ100 architecture practice that specialises in large mixed-use building projects is urgently seeking a 1st-2nd Line IT Support Technician to join an IT team providing a mix of helpdesk, desktop, and network support to users across all of their offices. They More ❯

1st-2nd Line IT Support/Helpdesk Technician/Desktop Support This large AJ100 architecture practice that specialises in large mixed-use building projects is urgently seeking a 1st-2nd Line IT Support Technician to join an IT team providing a mix of helpdesk, desktop, and network support to users across all of their offices. They More ❯

1st-2nd Line IT Support/Helpdesk Technician/Desktop Support This large AJ100 architecture practice that specialises in large mixed-use building projects is urgently seeking a 1st-2nd Line IT Support Technician to join an IT team providing a mix of helpdesk, desktop, and network support to users across all of their offices. They More ❯

1st-2nd Line IT Support/Helpdesk Technician/Desktop Support This large AJ100 architecture practice that specialises in large mixed-use building projects is urgently seeking a 1st-2nd Line IT Support Technician to join an IT team providing a mix of helpdesk, desktop, and network support to users across all of their offices. They More ❯

1st-2nd Line IT Support/Helpdesk Technician/Desktop Support This large AJ100 architecture practice that specialises in large mixed-use building projects is urgently seeking a 1st-2nd Line IT Support Technician to join an IT team providing a mix of helpdesk, desktop, and network support to users across all of their offices. They More ❯

Here at Brockenhurst College , we are looking to recruit a Helpdesk Technician on a full-time, permanent basis . In return,you will receive a competitive salary of £23,556 per annum. We are a high-achieving college who attract around 2,800 sixth form students across the region each year. We are based within the stunning New … Forest National Park and offer our students a huge range of courses and superb facilities. The Role: As our Helpdesk Technician, you will provide hardware and software support for users of the College's information technology systems; to ensure that staff and students receive the best possible support in accordance with College policies and procedures. Responsibilities as our … Helpdesk Technician will include: To help with the successful running of the IT helpdesk which includes the provision of 1st line support for staff and students experiencing problems with any operating systems or applications installed upon their workstations or the network. If unable to resolve, escalate to 2nd line support. To help log requests for support More ❯

accountability and strive for "First Call Resolution" Troubleshoot and resolve hardware and software issues Communicate clearly and effectively. Experience required: An ICT and/or Telecoms background with service desk experience is essential Customer service experience is essential Comfortable using CRMs and documentation solutions The ability to work quickly, calmly and accurately under pressure This is an excellent opportunity More ❯

accountability and strive for "First Call Resolution" Troubleshoot and resolve hardware and software issues Communicate clearly and effectively. Experience required: An ICT and/or Telecoms background with service desk experience is essential Customer service experience is essential Comfortable using CRMs and documentation solutions The ability to work quickly, calmly and accurately under pressure This is an excellent opportunity More ❯

of 6 months training/probationary period. LOCATION: St John’s House, Newry RESPONSIBLE TO: IT Officer CLOSING DATE: 14 February 2025 Main Purpose of Job The IT Helpdesk Technician will provide first line IT support throughout the Southern Area Hospice premises, resolving IT helpdesk tickets, providing technical support to end users, and supporting all aspects of the … the Disability Discrimination Act 1995, and the Race Relations (Northern Ireland) Order 1997. All employees have a responsibility to be familiar with policies on equal opportunities and to help ensure a working environment in which the dignity of all fellow employees is respected. Values & Behaviours All employees of Southern Area Hospice Services are required to promote and support its More ❯