IT 2nd Line Technician Location: Derby Salary: £29,970 - £36,483 ( Band 5 ) Contract Type: Permanent As a member of the IT Operations team, the post holder will have a focus on ensuring the delivery of high performing, reliable, responsive and resilient IT and Telephony services at all operational sites throughout the DHU organisation. The post … holder will work within a team of DHU IT professionals supported by a number of key 3rd party partners supporting colleagues working for DHU Health Care. A commitment to a quality service, excellence in healthcare and the development of the company are integral to the role and the development of the service What your typical day looks like: Deliver … 2nd line Technician support and operational maintenance across all technologies employed by DHU working closely with 3rd party partners to resolve incidents and problems Support IT project tasks and IT service improvements working with internal stakeholders and 3rd parties to deliver system enhancements and new services Provide assistance and act as the escalation point for the service More ❯
IT Support Engineer Role Overview Provide user support via the service desk both remotely and in person. Issue, repair, and arrange the return of IT equipment. Maintain and support IT systems including Active Directory, Microsoft 365, and related platforms. Monitor and test backups. Manage IT onboarding for starters and offboarding for leavers across equipment and applications. … Responsibilities Ticketing System Resolve tickets within agreed SLAs. Manage and prioritise the ticket queue. Triage and escalate tickets to the appropriate IT resource. Equipment Issue IT equipment to new starters and arrange returns from leavers, updating tracking systems. Build, configure, and arrange repair of IT equipment, including liaising with third-party vendors. Maintain accurate stock levels and … listings. Maintaining IT Landscape Update Active Directory for starters, leavers, and changes. Ensure M365 licensing and mail setup are correct and functioning. Maintain tracking and asset management software. Compliance Demonstrate a strong awareness of and commitment to ethics, compliance, and relevant codes of conduct. Time Allocation Equipment: 15% Ticketing system: 70% IT landscape maintenance: 15% Skills Required Background More ❯
We have an exciting opportunity for a 1st Line IT Support Technician to join our well-established client in Faringdon, Oxfordshire. MFK Recruitment has successfully recruited 42 individuals for this well-established company in the past 5 years. Extremely ambitious company and they’re very interested in having individuals join their team, who are keen to progress and … succeed. 1st Line IT Support Technician – main responsibilities: To manage all incidents and customer requests from receipt to resolution and closure To ensure service level agreement standards are met To promptly complete any admin paperwork and documentation Keep accurate records of all site information using IT Service Management tools Promote best practices and adhere to change control … process Accurately plan and organise a working week Review scorecard weekly with Team Lead 1st Line IT Support Technician – skills & experience: Minimum of 6+ months of experience in an IT Support role Experience in using Windows Server/Active Directory Experience in using Office 365 Admin Exposure to Cloud support (desirable) Experience working with SLA’s Able More ❯
Monkwearmouth Academy, Torver Crescent, Sunderland, England
TYNE COAST ACADEMY TRUST
Provide first-line IT support to TCAT schools for all aspects of IT infrastructure, including networking, server hardware, and software, resolving support issues with guidance from team members and skills learnt from the apprenticeship and on-the-job training. Role Provision of an IT helpdesk support service to schools. Provide hardware support services to meet school requirements … including installing, upgrading, maintaining and supporting IT hardware. Support school and central team staff and pupils with the use of IT equipment and software. Undertake IT equipment repairs. Install computer software as required. Provide support for in-school events requiring IT equipment/support, including assemblies, visiting speakers, parents' evenings, etc. Complete any ad hoc project … a great opportunity for you to develop skills that will enhance your networking career. On passing your Primary Goal apprenticeship, you will gain professional recognition for the Register of ITTechnician (RITTech). We also offer a progressive step in some cases, onto our Level 4 Network Engineer apprenticeship programme. Apprenticeship Standard Information communications technician (level More ❯
IT Media Support Technician - Entry-Level Opportunity Salary: £25,183 - £26,409 per annum Contract : Permanent, Full-Time (52 weeks) Hours: 37 hours per week (flexible working hours available) Location: Hertfordshire Start Date: October 2025 or earlier Holiday: 25 days + Bank Holidays Are you passionate about technology and looking to kick-start your career in IT? We're seeking a proactive and enthusiastic IT Media Support Technician to join a forward-thinking educational environment. This is an ideal opportunity for someone looking to take their first step into the IT sector, with full training and support provided. About the Role You'll be part of a collaborative and experienced IT team … projectors and interactive screens Assisting with AV setup for school events Maintaining and supporting mobile devices via Microsoft Intune Building strong relationships with staff to understand and meet their IT needs Occasional out-of-hours support may be required for events, with time off in lieu provided. What They Are Looking For We value attitude and potential over experience. More ❯
IT Support Technician Working Hours: 9.00am – 5.30pm Monday – Friday Location: 3 days a week on-site in Central Manchester (Monday, Wednesday & Thursday)/2 days a week working from home (Tuesday & Friday) with occasional site visits in the Manchester area Salary and Benefits: Annual Salary £23,000 - £26,000/20 days holiday plus public holidays/Training … and certification support/Company Pension/Gym Membership The Company Speak Digital is a Managed Service Provider delivering IT support, consultancy, and cloud services. Since 2010, we’ve been a trusted partner for small and medium-sized businesses across London, Hertfordshire, and Essex. We’re now expanding and looking for someone to join our helpdesk team. In this … deliver tailored solutions and personal service that larger providers can’t match. The Role When on-site with our client you will be the first point of contact for IT queries. Supporting desktops (primarily MacOS), laptops, mobile devices, and peripherals (printers, headsets, monitors, etc.). Troubleshooting Windows, macOS, and Microsoft 365 (Outlook, Teams, SharePoint, OneDrive). Managing user accounts More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Speak Digital Limited
IT Support Technician Working Hours: 9.00am – 5.30pm Monday – Friday Location: 3 days a week on-site in Central Manchester (Monday, Wednesday & Thursday)/2 days a week working from home (Tuesday & Friday) with occasional site visits in the Manchester area Salary and Benefits: Annual Salary £23,000 - £26,000/20 days holiday plus public holidays/Training … and certification support/Company Pension/Gym Membership The Company Speak Digital is a Managed Service Provider delivering IT support, consultancy, and cloud services. Since 2010, we’ve been a trusted partner for small and medium-sized businesses across London, Hertfordshire, and Essex. We’re now expanding and looking for someone to join our helpdesk team. In this … deliver tailored solutions and personal service that larger providers can’t match. The Role When on-site with our client you will be the first point of contact for IT queries. Supporting desktops (primarily MacOS), laptops, mobile devices, and peripherals (printers, headsets, monitors, etc.). Troubleshooting Windows, macOS, and Microsoft 365 (Outlook, Teams, SharePoint, OneDrive). Managing user accounts More ❯
IT & Communications Support Technician Location: London (Hybrid - 1 day/week onsite minimum) Salary: £28k - £30k + benefits Deerfoot Recruitment is working on behalf of a fast-growing, forward-thinking organisation within the insurance sector to find a skilled IT & Communications Support Technician . This is a fantastic opportunity for a motivated IT professional looking … a supportive and energetic team within a business committed to innovation and growth. The successful candidate will play a key role on a busy support desk, troubleshooting and resolving IT issues across a Microsoft 365 environment. The role involves a mix of remote working, one day a week in the London office, and occasional travel to offices across the … and able to prioritise a ticket queue effectively This role offers excellent scope for career progression, ongoing training, and the chance to be part of a collaborative and evolving IT team. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate £1 to The Born Free Foundation. More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Deerfoot Recruitment Solutions Ltd
IT & Communications Support Technician Location: London (Hybrid - 1 day/week onsite minimum) Salary: £28k - £30k + benefits Deerfoot Recruitment is working on behalf of a fast-growing, forward-thinking organisation within the insurance sector to find a skilled IT & Communications Support Technician . This is a fantastic opportunity for a motivated IT professional looking … a supportive and energetic team within a business committed to innovation and growth. The successful candidate will play a key role on a busy support desk, troubleshooting and resolving IT issues across a Microsoft 365 environment. The role involves a mix of remote working, one day a week in the London office, and occasional travel to offices across the … and able to prioritise a ticket queue effectively This role offers excellent scope for career progression, ongoing training, and the chance to be part of a collaborative and evolving IT team. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate £1 to The Born Free Foundation. More ❯
Temporary IT Support Technician – Independent School, Gloucestershire Are you a tech-savvy problem solver with a knack for keeping systems running smoothly? Our client, a prestigious independent school nestled in the heart of Gloucestershire, is seeking a Temporary IT Support Technician to join their friendly and dynamic team. Duration: Temporary Contract Pay: £15–£18 per hour … ll Be Doing: Providing first-line technical support to staff and students Troubleshooting hardware, software, and network issues Assisting with device setups, AV equipment, and classroom tech Supporting the IT team with ongoing projects and upgrades What’s in It for You? Aside from a competitive hourly rate, you’ll enjoy a range of perks that make this … role stand out: Free freshly prepared meals during your shift Free access to the school’s gym and swimming pool Subsidised barista-style coffees – because let’s face it, nothing gets sorted without a bit of ‘Java’! What We’re Looking For: Previous experience in IT support (education sector experience a bonus) Strong troubleshooting and communication skills A More ❯
Bromyard, Herefordshire, West Midlands, United Kingdom
Recruitment Helpline Ltd
An excellent opportunity for an experienced ITTechnician to join a well-established company! Job Type: Full-Time, Permanent Office Based. Salary: Competitive Salary of £29,000 - £33,000 Per Annum, Depending on Experience. Location: Bromyard, Herefordshire HR7. Schedule: 39.5 hours. Mon to Thur 8.30am-5.30pm, Fri 8.30am - 5pm About The Company: A leading & innovative British trade manufacturer … us live ourBettersculture;Better Products, Better Service, Better for the UK, Better for People, Better for the Planet. Reporting to our Senior Management Team this multi-functional role incorporates IT support, systems development & website design for the company. Developing the company ERP system to improve processes throughout the business, provide technical support to various departments in the form of … creating automation and helping to solve technical issues. Responsibilities Include: Providing day-to-day IT support to colleagues across Mac OS and Windows systems Managing and maintainingAWS EC2servers (or equivalent cloud platforms) Troubleshooting and resolvinghardware, software, and networking issuesto keep the business running smoothly Installing, configuring and maintaining software and hardware Using yourexcellent scripting knowledge (PHP, JavaScript, HTML)to More ❯
Premier Recruitment Group has the privilege to recruit on behalf of our very prestigious client based in Penrith, Cumbria. We are recruiting for experienced and forward thinking ITTechnician . This is full time, permanent and office based role. Working for very well established national company. Very interesting and varied role with a scope for progression. We are … looking for an additional I.T. Technician to work at Head Office in Clifton, Penrith supporting multiple sites throughout the UK. Duties will involve: Microsoft 365 services Microsoft Active Directory/Microsoft Entra Installing hardware such as desktops, laptops, printers and tablets Mobile device management (Intune) Network infrastructure support Software support Fault finding Knowledge of MS Windows, MS Office, Active More ❯
Premier Recruitment Group has the privilege to recruit on behalf of our very prestigious client based in Penrith, Cumbria. We are recruiting for experienced and forward thinking ITTechnician . This is full time, permanent and office based role. Working for very well established national company. Very interesting and varied role with a scope for progression. We are … looking for an additional I.T. Technician to work at Head Office in Clifton, Penrith supporting multiple sites throughout the UK. Duties will involve: Microsoft 365 services Microsoft Active Directory/Microsoft Entra Installing hardware such as desktops, laptops, printers and tablets Mobile device management (Intune) Network infrastructure support Software support Fault finding Knowledge of MS Windows, MS Office, Active More ❯
Atherstone, Warwickshire, England, United Kingdom Hybrid / WFH Options
Aldi
The role of the National ITTechnician is to work as part of a wider team to support the business by fulfilling incident and request tickets by providing excellent customer service whilst working to ITIL best practices.Due to the nature of this work, the role is primarily based at the head office in Atherstone, although some travel may … maintaining information in an asset management system. Perform regular stock checks. Test equipment returned and recycle for use in the business. Arrange repairs with hardware vendors Build and handover IT devices to our end users. Support and physically install equipment onsite. On-site Regional support for rollouts/new Regions (some UK, and European travel may be required). More ❯
Ringwood, Crow, Hampshire, United Kingdom Hybrid / WFH Options
Trusted Technology Partnership
IT Support Technician Location: Ringwood, Hampshire, + Hybrid Home Working Salary: £25,077 + Profit Share + Benefits Hours: 37.5 hours per week full time The Role You will be taking calls from customers and helping to resolve their IT issues; you will be the first point of contact for our customers. This is a fantastic career … opportunity for someone wanting to start a career in IT Support. You will be resolving incidents using your own initiative, knowledge and problem-solving skills, using remote support tools to remotely solve and fix issues, keeping customers up to date throughout the incident life cycle. Skills & Experience To succeed in this role, you will require a strong enthusiasm for … IT, a willingness to develop skills in troubleshooting and problem-solving, and the ability to deliver exceptional customer service. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support Role-specific training is available through Microsoft Learn Company Profit Share (first £3,600 is tax free) 22 days annual leave plus More ❯
Unit 5, Traynor Way, Whitehouse Business Park, Peterlee, England
REPAIRIFY UK LIMITED
We are seeking an Automotive ITTechnician to join our diagnostic team. In this role, you will virtually diagnose, calibrate, program new modules, and recommend repairs for vehicles involved in collisions. Using the asTech® device and OEM tools, you will collaborate with repair shops to ensure accurate and efficient vehicle diagnostics. Role Develop and implement new processes, train … to use Microsoft Azure, AWS and Google Cloud. 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. Apprenticeship Standard Information communications technician (level 3) Training Provider QA LIMITED Working Week Monday to Friday (shifts between 7.00am - 6.00pm), rotational Saturday shift (7:30am - 4.00pm). Expected Duration 1 Year 5 Months Positions … Available 2 Closing Date Tuesday, 30th September 2025 Start Date Tuesday, 7th October 2025 Desired Skills IT skills Attention to detail Team working Non judgemental Qualifications any 3 subjects GCSE, grade 4+ (A*-C) (Essential) Maths & English GCSE, grade 3+ (D or above) (Essential) About the Employer REPAIRIFY UK LIMITED Repairify is a leader in providing OEM diagnostics and More ❯
Job Title: IT Support Technician - 1st/2nd Line Location: York, North Yorkshire Salary: £23k to £26k, dependent on experience Job Type: Permanent, Full-time The role is office-based, so candidates should live within a commutable distance of York About us: This is a market-leading company that provides IT solutions for opticians and the optical … cover. Auto-enrolment into a pension scheme. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: Support Analyst, IT Advisor, IT Account Manager, SQL, Technical Account Manager, Solutions Consultant, Customer Success Executive, Customer Excellence Manager, Client Support, IT Services Manager, IT Sales Account Manager, may More ❯
We have partnered with a leading player in the intralogistics sector, where innovation and cutting-edge technology meet to revolutionise the industry. We're seeking a motivated ITTechnician eager to transition into the exciting world of robotics. Based out of our Lincoln office, this role offers a unique blend of IT software and mechanical tasks, providing … for robotic systems, including troubleshooting issues and assisting with mechanical aspects as needed (No prior mechanical experience required). Collaborate with cross-functional teams to ensure seamless integration of IT systems with robotic technologies. Participate in on-call rotation for occasional weekend support, ensuring uninterrupted operation of robotic systems. Assist in the installation, maintenance, and repair of robotic equipment. … Qualifications: Background in IT services to support, fix, and maintain the hardware and software on computer systems. Enthusiasm for learning mechanical skills and willingness to undergo training in robotic systems (No prior mechanical experience required). Excellent problem-solving abilities and a proactive approach to technical challenges. Strong communication skills and ability to work effectively both independently and as More ❯
A large, growing, private sector organisation, based in Guildford, are looking to recruit an IT Infrastructure Technician to support the on-prem systems into hybrid cloud environments. This is a permanent role with a requirement to be in the office 5 days a week in Guildford. Must hold a valid UK driver's license. The Role As the … IT Infrastructure Technician, you will be working closely with the IT and wider teams across the organisation to support the on-prem systems/servers into hybrid cloud environments. You will be supporting in managing the IT infrastructure estate and provide hands-on assistance by responding to incidents and service requests promptly and professionally, including setup … Hyper-V, or similar). Familiarity with networking concepts (LAN/WAN, TCP/IP, firewalls, VPNs, routing & switching). Knowledge of storage solutions, backup, and disaster recovery tools. IT service frameworks (e.g., ITIL) Hands-on experience administering and supporting Microsoft 365 platforms (Exchange Online, Teams, SharePoint, OneDrive) Understanding of cybersecurity best practices and principles (antivirus, patching, endpoint security More ❯
Woodstock, Oxfordshire, South East, United Kingdom
IO Associates
2nd Line IT Support Technician - Oxford Salary - £30,000 - £32,000 We're looking for a 2nd Line IT Support Technician to join a growing organisation with around 1,400 users, working across cutting-edge hardware, software, and infrastructure technologies. Based in Oxford, you'll be supporting both onsite and remote users, combining day-to-day … ISO 27001 standards. Support and install hardware, software, and mobile devices. Gain exposure to server administration and infrastructure technologies. What we're looking for Previous experience in a similar IT support role. Excellent customer service and communication skills. Strong technical knowledge of: Windows 10, MS Server 2019/2022, MS Office 365 Active Directory/Entra ID & Group Policy More ❯
Employer description: In 2008, James Morris and Bradley Clegg formed Concero to help design, build and support education organisations by delivering outstanding specialist technology services and solutions. Overview: The ITTechnician Apprentice plays an essential role in the caring, successful delivery of our education-centric technology services. Your primary focus is to attend and enable school communities to … to ensure the best possible customer experience Maintain a professional and effective working relationship with customers and work colleagues at all levels and at all times Desirable skills: Basic IT skills Willingness to learn Team player Communication skills Attention to detail Initiative and drive Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject More ❯
Are you a skilled 2nd Line IT Support Technician ready to step up into a more strategic, varied, and meaningful role? We are working exclusively with a progressive education group that runs a network of schools across the South East. With a clear mission to enhance digital learning, they're now looking for a confident and skilled IT Engineer to provide high-level support, manage key infrastructure, and get involved in exciting technical projects. Senior IT Support Technician - Education Crawley, West Sussex £32,000 - £37,000 + Outstanding BenefitsMonday to Friday | 8am - 4pm Why You’ll Want This Role: Make a difference - directly support the digital infrastructure of local schools Enjoy real variety - provide onsite … and remote support across multiple academies Grow your skills - work on trust-wide IT projects and gain exposure to cutting-edge tech Great work-life balance - early finish and generous holiday allowance What You’ll Receive: 25 days holiday + bank holidays + 2 extra days at Christmas Generous pension scheme Blue Light Card - discounts on retail, travel & more More ❯
Caerphilly, Mid Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Identify Solutions
IT Engineer Greater Cardiff - Hybrid working Up to £29,000 per annum + bonus + benefits Want to join a company that will support and fund a training programme designed specifically for you? Then read on! Objective To provide reactive and proactive technical support to end-users, ensuring first-fix wherever possible and maximum levels of customer satisfaction through … and administering Microsoft Office 365 tenant accounts. A strong understanding of computer hardware including but not limited to PCs, printers etc. A basic technical understanding and ability to troubleshoot IT networks and associated infrastructure. Tasks First point of contact for inbound enquiries (by telephone and email), providing immediate technical support and resolution where possible To install/configure software More ❯
Job Title: IT Site Services Specialist Department: IT Operations Location: Bodmin/Redruth Reporting To: IT Site Services Team Lead About the Role We are seeking a passionate and proactive IT Site Services Specialist to join our dynamic IT Operations team. Based across our Bodmin/Redruth and Windmill Lane sites, you will play a … key role in delivering high-quality technical support and service excellence to our colleagues and customers. As part of the IT Site Services team, you'll work across a broad range of technologies and collaborate with multiple areas of the business. Your focus will be on providing hands-on, on-site technical support, ensuring our end-user environment is … highest standards of availability and usability. Key Responsibilities Provide on-site 2nd line technical support and administration of Pilgrims' four legacy business sectors. Act as an ambassador for the IT department, delivering a professional and efficient service at all times. Deliver user education and guidance on technology to colleagues. Serve as a point of contact for technical issues, ensuring More ❯
IT Support Technician (Education sector) - IMMEDIATE START AVAILABLE Stonehouse 1 month temporary contract (ongoing beyond this) to cover permanent recruitment process (potential to be considered for this too) Working hours are 8.30am 5pm Monday to Friday (37.5 hours per week) with a 60-minute unpaid lunch break. . click apply for full job details More ❯