11 of 11 First Line Help Desk Support Jobs in the UK

Help Desk First Line Technical Support Analyst/Service Desk/Trainee, Seascale Client: AWD online Location: Seascale, United Kingdom Job Category: Other Virtual job fairs - EU work permit required: Yes Job Reference: 5cb9c9e354f7 Job Views: 4 Posted: 02.06.2025 Expiry Date: 17.07.2025 … Job Description: JOB OVERVIEW We have a fantastic new job opportunity for a Junior/Trainee Help Desk First Line Technical Support Analyst/Service Desk Engineer who has an interest in developing an IT career with excellent customer service and communication … skills. The Service Desk team works with Partner teams to deliver IT services for approximately 14,000 users across multiple locations throughout the UK. Once trained, working as the Junior/Trainee Help Desk First Line Technical Support Analyst/Service Desk More ❯

View these similar available jobs instead: Date Added: 14 Jun 2025 IT Helpdesk Desktop Support Analyst Job DescriptionHelp Desk – Desktop Support AnalystLocation: London (occasional travel required)Competitive Salary + Comprehensive BenefitsWe're currently working with a prestigious global investment and advisory firm to find an … experienced Help Desk – Desktop Support Analyst I for their... Job DescriptionHelp Desk – Desktop Support AnalystLocation: London (occasional travel required)Competitive Salary + Comprehensive BenefitsWe're currently working with a prestigious global investment and advisory firm to find an experienced Help Desk – Desktop Support Analyst I for their... Job DescriptionHelp Desk – Desktop Support AnalystLocation: London (occasional travel required)Competitive Salary + Comprehensive BenefitsWe're currently working with a prestigious global investment and advisory firm to find an experienced Help Desk – Desktop Support More ❯

Systems Administrator (1st Line Help Desk Support) Position: Systems Administrator (1st Line Support) Location: Bromborough Hours: Monday - Friday 8:30-5:00 Our client is looking to expand their team within the IT department. They are seeking a Systems Administrator … 1st Line Help Desk Support). This is an excellent opportunity for someone with IT systems management experience. Duties: This job is focused on overseeing the patching and updating of Windows systems, providing 1st line support, and ensuring the smooth … operation and security of IT systems for clients. The responsibilities include: Coordinating patch deployment Monitoring system health Resolving software issues Providing customer support through a helpdesk platform Communicating with clients, support teams, and field engineers Skills: Experience in IT systems management or a similar role Use More ❯

customer support to external clients remotely. Getting involved in new releases and installations, testing, project work, and general IT support. Promoting a first-time fix focus, working on your initiative to resolve issues for clients and escalating issues where necessary. The key tasks include: Taking, analysing and … resolving all first line support calls from clients. Entering and ensuring that correct information on the call and resolutions is in the Company Helpdesk system. Control of our system monitoring system and identification of potential problems. Demonstrating initiative and the ability to think through and … be provided: Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Throughout the apprenticeship, learners receive coaching, help, and guidance from a dedicated team to ensure they get the most from their work experience. Successful completion of this apprenticeship gives you an More ❯

Technologies: 1st line 1st line support Help … Desk Engineer MS Office 2016 MS Office 365 Network TCP DCHP DNS VPN Routers and Switches Endeavour Recruitment is recruiting for a 1st Line Helpdesk Support Engineer for one of our clients based north of Portsmouth, Hampshire. The Helpdesk is responsible for supporting and maintaining … and efficiently in-line with SLAs, which includes a broad range of queries Overview To provide 1st line (helpdesk) technical support to external customers, assisting them with hardware and software problems via phone, email or onsite. Duties and Responsibilities Provide technical support More ❯

About Service Desk Analyst/1st Line Support Analyst - to £30,000 (DOE) Huddersfield, West Yorkshire Multi-million family-run business where core values are key to their staff. They have a great opportunity for an experienced Service Desk Analyst/1st Line Support/Helpdesk Analyst with a minimum of … months experience, superb customer service skills, and excellent communication skills supporting both internal and external customers and infrastructure teams. Role Responsibilities As a Service Desk Analyst/1st Line Support/Helpdesk Analyst, you will have technical knowledge and experience of Windows 11, Office More ❯

IT Helpdesk - First Line Support! Location: Farnborough Contract Type: Temporary - Full time - On Site Start Date: ASAP - ongoing Rate: 13.00 per hour What You'll Do: Provide friendly, first-class support to staff and students via phone, email, and in-person. Diagnose … environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone … all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. More ❯

IT Helpdesk - First Line Support! Location: Farnborough Contract Type: Temporary - Full time - On Site Start Date: ASAP - ongoing Rate: 13.00 per hour What You'll Do: Provide friendly, first-class support to staff and students via phone, email, and in-person. Diagnose … environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone … all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. More ❯

First Line Support Engineer - Hybrid What’s this role about? As a 1st line engineer, you will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. Using your analytical skills to efficiently problem solve within our fast … work with your team to provide market-leading technical support. MSP experience would be a bonus; if not, an IT Helpdesk/remote support background is a big plus. Strong communication skills are a must. What will I get up to day to day? You will be responsible … for delivering 1st line IT support services to the customer base of our MSP partners while escalating issues requiring more senior resources to a suitable engineer. Your Everyday Focus Will Include Troubleshooting a range of technical issues experienced by our clients, including the following technologies: Windows More ❯

Support Engineer to join a small but well-established IT Solutions company. Working within a dedicated team you will be the first point of contact, providing 1st line technical support for their business clients. The role is based at their offices near … up and configure new user accounts, devices and applications; in addition to maintaining and updating IT documentation and databases. You will need to demonstrate first class Customer Service skills, building and maintaining strong relationships with clients and be comfortable working to agreed SLAs as well as the following: Previous … helpdesk experience delivering 1st/2nd line support. Confident with Microsoft Office 365, Windows OS and basic networking Proficiency with a service desk tool e.g. ServiceNow is desirable Excellent communication skills and ability to work with people at all levels. Ability to prioritise tasks and with good More ❯

Support Engineer to join a small but well-established IT Solutions company. Working within a dedicated team you will be the first point of contact, providing 1st line technical support for their business clients. The role is based at their offices near … up and configure new user accounts, devices and applications; in addition to maintaining and updating IT documentation and databases. You will need to demonstrate first class Customer Service skills, building and maintaining strong relationships with clients and be comfortable working to agreed SLAs as well as the following: Previous … helpdesk experience delivering 1st/2nd line support. Confident with Microsoft Office 365, Windows OS and basic networking Proficiency with a service desk tool e.g. ServiceNow is desirable Excellent communication skills and ability to work with people at all levels. Ability to prioritise tasks and with good More ❯