13 1st Line Support Technician Jobs

Role: 1st Line IT Support Technician Location: Sale (Manchester) Salary: £24,000 We are a seeking an ambitious and motivated 1st Line IT Support Technician for an SAAS company, based in Sale, Manchester. The successful applicant … will be providing technical support to customers and colleagues, responding to technical queries, as well as diagnosing and solving technical issues. Job Responsibilities: Responding to customer and colleague queries, both over the phone and via email Providing technical support and advice to customers and colleagues Diagnosing … Knowledge of Windows operating systems Knowledge of Microsoft Office suite Knowledge of networking fundamentals Knowledge of basic hardware and software troubleshooting Knowledge of remote support tools Knowledge of customer service principles If you are an experienced 1st Line IT Support Technician more »

1st Line Support Technician Position : 1st Line Digital Support Technician Location : Hampshire/Dorset, UK (needs to be a commutable distance from the office) Salary: £23,000pa Hours : Monday - Friday 09:00 - 17:00 (35 hrs … willingness to learn into their team. The Role As 1st Line Support, you will be the first point of contact for Digital Support queries arriving via phone/email/form. You will be responsible for logging and assigning cases via their case … proactively performing and maintaining routine system checks and logging cases as necessary. Why would this role interest you? This is a great first step into a technical support role, and if you have some technology experience, enjoy talking to to customers and helping them, this could be a more »

1st Line Service Support Technician £20,500k - £22k. Working hours 9-5 Monday to Friday within stunning offices and grounds close to Leamington town centre. The benefits are excellent including 25 days holiday plus bank holiday increasing with service to a maximum of … shutdown and Christmas Party, Summer party, Sage Benefits, Company pension, free wills and discounted other company products, refreshments provided and free parking. 1st Line Service Support Technicianduties include: In this role you'll be … working in our busy Systems department as a key member of the team as the first point of contact relating to our bespoke software, in house database and upcoming client facing website. As 1st line service support technician, you must be motivated to more »

1st Line Support Technician Your responsibilities will be highly varied, ranging from day-to-day administration, user support/management, software installation, configuration, to information gathering and reporting/creating documentation. You will also help support our wide range … working within a Helpdesk/Service Desk environment. Azure Active Directory and Intune SharePoint and OneDrive for Business PowerShell Essential: Microsoft 365 management and support Excellent communicator (both verbal and written) Excellent attention to detail Excellent telephone manner with the ability to put people at ease. Excellent administration … deadlines. Possess a patient, logical and inquisitive approach to work. Benefits: Training and Development Excellent Career Progression Life Insurance Mental Health Care 1st Line Support Technician more »

Job title: 1st Line Support Technician Salary: up to £28k + Bonuses Location : Wymondham My client is a driven and successful company, and they are looking for a 1st line support Technician to join their team. … looking for a long-term role. The ideal candidate will be someone who is a team player and a good sense of humour. Responsibilities: Support for PCs and servers remotely and on-site (Win10, 2008, 2012, 2016, 2019 & 2022) Installing PCs/upgrading software Administration of IP phone … systems Supporting customer applications Setting up email accounts and website hosting Support for Mac's remotely and on-site Technical skills: Anti-Virus, Disk Space, Memory/CPU, Office 365 Management, VPN Issues Connectivity/Wi-Fi Troubleshooting, Active Directory, Service Cancellations IT Solutions & Project Work Attributes: Previous more »

ICT Technician/1st Line Support (Break Fix) Location: Wakefield, West Yorkshire IR35: In scope Rate: £130 - 200 per day Duration: 3 months rolling Excellent fault finding and problem solving skills Relevant technical knowledge relating to ICT software, hardware and infrastructure Experience of … quickly and efficiently in limited time available. Beneficial: Support Work in Schools (SWiS) Knowledge of SIMS software 1ST LINE, FIRST LINE, 2ND LINE, SECOND LINE, SERVICE DESK, HELPDESK, AD, ACITVEDIRECTORY, ACTIVE DIRECTORY, WINDOWS, WIN8, MS OFFICE, OFFICE, REMEDY, REMOTE more »

1st Line Engineer- Active Directory, password resets- Oxfordshire **MUST HAVE A CURRENT ENHANCED DBS CHECK** My client has an urgent requirement for a 1st Line Engineer to provide 1st Line Support professionally and efficiently. Key Skills: · Knowledge of using more »

ICT Technician/1st Line Support (Break Fix) Location: Wakefield, West Yorkshire IR35: In scope Rate: £130 - 200 per day Duration: 3 months rolling Excellent fault finding and problem solving skills Relevant technical knowledge relating to ICT software, hardware and infrastructure Experience of more »

ICT Technician/1st Line Support (Break Fix) Location: Wakefield, West Yorkshire IR35: In scope Rate: £130 - 200 per day Duration: 3 months rolling Excellent fault finding and problem solving skills Relevant technical knowledge relating to ICT software, hardware and infrastructure Experience of more »

ICT Technician/1st Line Support (Break Fix) Location: Wakefield, West Yorkshire IR35: In scope Rate: £130 - 200 per day Duration: 3 months rolling Excellent fault finding and problem solving skills Relevant technical knowledge relating to ICT software, hardware and infrastructure Experience of more »

ICT Technician/1st Line Support (Break Fix) Location: Wakefield, West Yorkshire IR35: In scope Rate: £130 - 200 per day Duration: 3 months rolling Excellent fault finding and problem solving skills Relevant technical knowledge relating to ICT software, hardware and infrastructure Experience of more »

Join a well-established IT support agency as a 1st Line IT Support Technician to join their growing team. They have an extensive range of clients, mainly in the UK, and offer a complete IT solution. They are currently trialling a … day work week and offer flexible hybrid working! THE JOB: - You'll respond promptly to inbound support calls, logging incidents and accurately recording key information relating to the client, the nature of the incident and the urgency to meet SLA's. - In the workshop, you will prepare new more »

First Line Support IT Technician The role holder works under limited supervision generally in routine business as usual situations supporting several products, product sets and systems to help maintain the availability of the IT services delivered to end users. The role holder is also … from other team members and will have a good knowledge of their working area, processes and required technical skills. Key Accountabilities Fully able to support end users with routine technical queries relating to products/systems (e.g. Microsoft products, operating systems, networks, applications, PCS). Has an understanding … service level and meet or exceed customer expectations/SLA. Monitors performance through statistical reporting and analysis. Is a valued team member. Able to support less experienced team members. Takes responsibility for learning about current products/systems to build own technical knowledge to support business more »