26 to 50 of 69 ITIL Foundation Certificate Jobs in the UK

local lead for IT-related activities during site changes, upgrades, audits, or incidents. Support the local execution of group-wide IT initiatives and rollout projects. Skills and experience required : ITIL Foundation certification or equivalent experience in IT service management. Microsoft certifications (e.g., Modern Desktop, Azure Fundamentals), CompTIA Network+ or similar. Relevant experience in IT support, workplace services or More ❯

engineering management role * Proven leadership skills with experience managing distributed technical teams * Strong understanding of LAN environments and managed service operations * Excellent communication and stakeholder management abilities * Familiarity with ITIL frameworks and service management best practices * Commercial awareness with the ability to align technical delivery to business objectives * Analytical, solution-oriented mindset, with strong organisational skills * Experience using ITSM … platforms (e.g., ServiceNow) * ITIL Foundation certification Desired (not essential) * Knowledge of Extreme Networks products * Previous experience supporting NHS or other public sector environments * Familiarity with monitoring tools (e.g., SolarWinds) * Interest in or experience with automation in support workflows Benefits * Hybrid working model across UK locations * 25 days holiday plus bank holidays * Pension scheme * Bonus opportunities * Training and professional More ❯

engineering management role * Proven leadership skills with experience managing distributed technical teams * Strong understanding of LAN environments and managed service operations * Excellent communication and stakeholder management abilities * Familiarity with ITIL frameworks and service management best practices * Commercial awareness with the ability to align technical delivery to business objectives * Analytical, solution-oriented mindset, with strong organisational skills * Experience using ITSM … platforms (e.g., ServiceNow) * ITIL Foundation certification Desired (not essential) * Knowledge of Extreme Networks products * Previous experience supporting NHS or other public sector environments * Familiarity with monitoring tools (e.g., SolarWinds) * Interest in or experience with automation in support workflows Benefits * Hybrid working model across UK locations * 25 days holiday plus bank holidays * Pension scheme * Bonus opportunities * Training and professional More ❯

and non-technical stakeholders. Process-Oriented : A mindset for structure, accuracy, and process adherence, with a willingness to improve and refine. Framework Knowledge : Familiarity with Agile methodologies , Waterfall , and ITIL service management is beneficial. Preferred Qualifications ITIL Foundation Certification Certified Change Management Professional (CCMP) or equivalent PRINCE2 , PMP , or equivalent project management qualification Bachelor’s degree in More ❯

Strong knowledge of Microsoft 365 administration and end-user functionalities. Experience with Power Automate, Power Apps, and SharePoint Online customization is a bonus. Excellent communication, training, and documentation skills. ITIL Foundation certification or relevant experience in IT service management is desirable. Apply Now! If you are ready to take on this exciting challenge and help shape the future More ❯

and development Supporting infrastructure improvement projects and service transitions Championing IT security, compliance, and continuous improvement Essential Criteria: Experience in a similar IT service delivery role with management experience ITIL Foundation certification (or above) Strong technical background in Microsoft 365, Active Directory, and Windows Server Experience managing outsourced IT providers and holding them to account via SLAs/ More ❯

and development Supporting infrastructure improvement projects and service transitions Championing IT security, compliance, and continuous improvement Essential Criteria: Experience in a similar IT service delivery role with management experience ITIL Foundation certification (or above) Strong technical background in Microsoft 365, Active Directory, and Windows Server Experience managing outsourced IT providers and holding them to account via SLAs/ More ❯

quality reviews, and develop best practices. Leadership: Create a vision for the customer, drive efficiency, and challenge the status quo to improve service management. The ideal candidate will have: ITIL Foundation certification (or equivalent). Extensive experience in Service Delivery Management. Experience in an airport setting is highly advantageous. Proven ability to manage customer relationships and meet SLAs. More ❯

on all supported platforms (Windows, MacOS, iOS and Android) - using corporate deployment tools and processes. Good knowledge of Android and IOS - mailbox configuration, apps configuration, etc. Nice to have: ITIL foundation certification Intune, JAMF, O365, MAM and MDM knowledge Good user and client management skills Who we are: We're a business with a global reach that empowers More ❯

of the duties or the level of responsibilities entailed. Person Specification Qualifications Essential Educated to Degree level or equivalent experience in Computer Science, IT application support/technical discipline. ITIL Foundation certification Microsoft Professional Qualification or equivalent experience (e.g Microsoft Certified Professional (MCP) Evidence of ongoing professional development Other Requirements Essential Empathy for individuals who have experienced mental More ❯

ITSM tools and ticketing systems. Experience with asset management and IT procurement processes. Excellent communication and interpersonal skills. Ability to manage multiple priorities and work under pressure. Desirable Qualifications ITIL Foundation certification. Microsoft Certified: Modern Desktop Administrator Associate or equivalent. Experience supporting telephony systems (fixed and mobile). Adecco acts as an employment agency for permanent recruitment and More ❯

ITSM tools and ticketing systems. Experience with asset management and IT procurement processes. Excellent communication and interpersonal skills. Ability to manage multiple priorities and work under pressure. Desirable Qualifications ITIL Foundation certification. Microsoft Certified: Modern Desktop Administrator Associate or equivalent. Experience supporting telephony systems (fixed and mobile). Adecco acts as an employment agency for permanent recruitment and More ❯

PowerShell, Azure Automation). Solid understanding of DevOps practices, cloud platforms, and operational processes. Proven ability to manage SLAs, drive service improvements, and collaborate across multidisciplinary teams. Knowledge of ITIL processes (incident, problem, change management) in cloud or hybrid setups. Familiarity with governance and compliance frameworks. Desirable Certifications: Microsoft Certified: Azure Fundamentals/Administrator/DevOps Engineer ITIL Foundation Certification Experience with Agile methodologies Benefits: Annual bonus scheme 25 days holiday + bank holidays + your birthday off Private healthcare Career development, training, and upskilling Interested? Please Click Apply Now! Service Delivery Manager - Digital Workspace More ❯

PowerShell, Azure Automation). Solid understanding of DevOps practices, cloud platforms, and operational processes. Proven ability to manage SLAs, drive service improvements, and collaborate across multidisciplinary teams. Knowledge of ITIL processes (incident, problem, change management) in cloud or hybrid setups. Familiarity with governance and compliance frameworks. Desirable Certifications: Microsoft Certified: Azure Fundamentals/Administrator/DevOps Engineer ITIL Foundation Certification Experience with Agile methodologies Benefits: Annual bonus scheme 25 days holiday + bank holidays + your birthday off Private healthcare Career development, training, and upskilling Interested? Please Click Apply Now! Service Delivery Manager – Digital Workspace More ❯

PowerShell, Azure Automation). Solid understanding of DevOps practices, cloud platforms, and operational processes. Proven ability to manage SLAs, drive service improvements, and collaborate across multidisciplinary teams. Knowledge of ITIL processes (incident, problem, change management) in cloud or hybrid setups. Familiarity with governance and compliance frameworks. Desirable Certifications: Microsoft Certified: Azure Fundamentals/Administrator/DevOps Engineer ITIL Foundation Certification Experience with Agile methodologies Benefits: Annual bonus scheme 25 days holiday + bank holidays + your birthday off Private healthcare Career development, training, and upskilling Interested? Please Click Apply Now!Service Delivery Manager Digital Workspace More ❯

PowerShell, Azure Automation). Solid understanding of DevOps practices, cloud platforms, and operational processes. Proven ability to manage SLAs, drive service improvements, and collaborate across multidisciplinary teams. Knowledge of ITIL processes (incident, problem, change management) in cloud or hybrid setups. Familiarity with governance and compliance frameworks. Desirable Certifications: Microsoft Certified: Azure Fundamentals/Administrator/DevOps Engineer ITIL Foundation Certification Experience with Agile methodologies Benefits: Annual bonus scheme 25 days holiday + bank holidays + your birthday off Private healthcare Career development, training, and upskilling Interested? Please Click Apply Now! Service Delivery Manager – Digital Workspace More ❯

you will play a key role in keeping our site wide networks running without interruption to our manufacturing capability. You will leverage strong technical expertise across Cisco technologies and ITIL practices to maintain secure and highly available network services across the site. You will collaborate across teams locally and globally to deliver continuous improvements that enhance resilience, and you …/or Cisco ASA firewall experience and Cisco wireless networking (WLC, APs). Cisco ISE, Prime Infrastructure management tools, and experience in MPLS and observium monitoring tools. Familiarity with ITIL service management processes. Willingness and aptitude for learning new systems and advancing skillset individually and as part of a team Eligibility to work in the United Kingdom without the … an advantage Experience with F5 BIG-IP load balancers and related administration. Exposure to SD-WAN technologies. Prior work with Cisco ASA Firewalls. Knowledge of advanced Load Balancing techniques. ITIL Foundation certification desirable. What Your Benefits Will Include: Remuneration & Reward: Starting salary of £38,000£52,000 (DOE), Annual Incentive Plan of up to 6%, excellent contributory pension More ❯

seeking out new technologies to enhance our capabilities. Required Experience: Minimum of 2 years of experience in a similar role, with a strong understanding of Service Desk operations and ITIL-aligned processes. Solid experience in troubleshooting and supporting various IT systems and environments. Preferred Experience: Microsoft Azure: Proficiency in managing and supporting Azure environments. System Center Operation Manager: Experience … 365. SAN Technologies: Experience with NetApp, HP 3PAR, Dell PowerStore, and Metro Node. Server Technologies: Familiarity with HP Synergy, Dell PowerEdge. Automation Technologies: Skills in PowerShell, HashiCorp Terraform, Ansible. ITIL Foundation: Certification preferred. Salary & Benefits: Up to £50,000 per annum (depending on experience and certifications) Annual Bonus: 10% On-Target Bonus (paid annually around June) Life Assurance More ❯

incident logging. - Strong communication and customer service skills. - Ability to follow documented SOPs and escalation procedures. Qualifications - Diploma or Bachelor's degree in IT, Computer Science, or related field. - ITIL Foundation certification preferred. Experience - 1–2 years of experience in IT service desk or technical support roles. - Exposure to contact center environments is a plus. Working Conditions - Shift More ❯

reviews, performance reports, and service metrics tracking * Collaborate with various internal functions to deliver contracted and ad-hoc managed services * Escalate service concerns promptly and maintain consistent productivity Requirements: * ITIL Foundation Certification is highly desirable * Some experience in a service desk or IT customer support environment * An understanding of service desk procedures and ticketing systems * Enthusiastic and self More ❯

subject to a satisfactory DBS disclosure where applicable, two satisfactory references, medical clearance and Home Office right to work clearance. Infrastructure Engineer (12 month FTC): You will ideally hold ITIL Foundation certification. Technical certifications in relevant technologies (Microsoft, Networking, Cyber Security) are desirable. Previous experience of designing and implementing infrastructure projects across multiple sites. A background working with More ❯

Ability to manage conflicting priorities and maintain service quality under pressure. Desirable Experience working in a managed service provider (MSP) environment. Familiarity with regulated industries or high-availability environments. ITIL Foundation certification or equivalent. Apple experience would be advantageous. What can we offer you? Through our one of a kind training programme, the Littlefish Academy, you can increase More ❯

communication skills (written and speaking skills), Good attention to detail, and understanding of architectural structures within ServiceNow SaaS & On-premises environments. Expected Certifications: ServiceNow CSA Any ServiceNow Implementation Certifications ITIL Foundation Certified Your security clearance To be successfully appointed to this role, it is a requirement to obtainSecurity Check (SC) clearance . To obtain SC clearance, the successful More ❯

communication skills (written and speaking skills), Good attention to detail, and understanding of architectural structures within ServiceNow SaaS & On-premises environments. Expected Certifications: ServiceNow CSA Any ServiceNow Implementation Certifications ITIL Foundation Certified Your security clearance To be successfully appointed to this role, it is a requirement to obtainSecurity Check (SC) clearance . To obtain SC clearance, the successful More ❯

communication skills (written and speaking skills), Good attention to detail, and understanding of architectural structures within ServiceNow SaaS & On-premises environments. Expected Certifications: ServiceNow CSA Any ServiceNow Implementation Certifications ITIL Foundation Certified Your security clearance To be successfully appointed to this role, it is a requirement to obtainSecurity Check (SC) clearance . To obtain SC clearance, the successful More ❯