experience managing Service Management projects, from procurement through to transition. · Solid understanding of project management methodologies (e.g., PRINCE2 Practitioner, PMP, Agile). · Knowledge of ITIL service management frameworks, particularly service transition and continual service improvement. · Strong organisational and coordination skills, with the ability to manage multiple priorities simultaneously. · Excellent … Information Technology, Business Management, or a related field (or equivalent relevant experience). · Project management certification (PRINCE2 Practitioner, PMP, or Agile certification mandatory). · ITILFoundation certification (desirable). · Proven experience supporting IT service transitions and service management maturity improvement projects. LA International is a HMG approved ICT More ❯
etc. Assist in creating training materials and documentation for ServiceNow users including release notes. Stay up to date with the latest developments in ServiceNow, ITIL, ITSM, ITOM, SPM, and CMDB, and share knowledge with the team. Governance and Compliance: Ensure compliance with ITSM best practices and corporate policies. Maintain … Jelly Script/ServiceNow APIs/PowerShell (a plus). Excellent at debugging and troubleshooting methodically. Certifications (preferred): ServiceNow Certified Application Developer (CAD). ITILFoundation Certification or higher. Soft Skills: Strong attention to detail, analytical, problem-solving skills, and should know how to adapt to changing requirements. More ❯
Bedford, Bedfordshire, South East, United Kingdom Hybrid / WFH Options
S-SA Digital Recruitment Ltd
k Plus bens Skills - Customer Support, application Support, Software Support, Low-Code, HTML, CSS, JavaScript, APIs, SAAS, DevOps, PHP., Computer Science Graduate, Software Testing, ITIL We are partnering a Leading SAAS Company who are building a Customer Support Team/Software Support Team where you'll support low-code … and Knowledge Coding and Scripting An understanding of the following is desirable: Javascript CSS APIs Relational databases Process management and business workflows Knowledge of ITIL or ideally hold ITILFoundation certification is advantageous. Previous Experience: The following experience is advantageous Low-code application building (can include coursework More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Littlefish
the successful candidate? Were looking for a dynamic and experienced Senior Problem Manager with strong leadership skills and a proactive approach to problem-solving. ITILFoundation certification. Extensive experiencein a Problem Management role, with a proven track record in handling complex problem management processes. Problem-Solving Expertise:Ability More ❯
the successful candidate? Were looking for a dynamic and experienced Senior Problem Manager with strong leadership skills and a proactive approach to problem-solving. ITILFoundation certification. Extensive experiencein a Problem Management role, with a proven track record in handling complex problem management processes. Problem-Solving Expertise:Ability More ❯
the successful candidate? Were looking for a dynamic and experienced Senior Problem Manager with strong leadership skills and a proactive approach to problem-solving. ITILFoundation certification. Extensive experiencein a Problem Management role, with a proven track record in handling complex problem management processes. Problem-Solving Expertise:Ability More ❯
Active Developed Vetting (DV) Clearance is mandatory. Proven experience administering Juniper or Cisco network devices. Solid understanding and hands-on experience with firewalls . ITILFoundation certified or demonstrably strong working knowledge of ITIL processes (Incident, Problem, Change Management). Ability to work effectively under pressure and More ❯
Active Developed Vetting (DV) Clearance is mandatory. Proven experience administering Juniper or Cisco network devices. Solid understanding and hands-on experience with firewalls . ITILFoundation certified or demonstrably strong working knowledge of ITIL processes (Incident, Problem, Change Management). Ability to work effectively under pressure and More ❯
audiences - Experience working in a global environment, coordinating across different time zones and regions - Solid understanding of Agile, DevOps, and modern software delivery practices - ITILfoundation certification or strong knowledge of IT service management principles is highly desirable - Ability to thrive in a fast-paced environment and manage More ❯
end to end experience. Support and input to our IT strategy. What You Will Bring Leading service focused teams and functions. Strong knowledge and foundation within ITSM. People management of local and global teams including managing differing cultures. Project management experience. Organisational change management experience. ITILFoundationMore ❯
audiences - Experience working in a global environment, coordinating across different time zones and regions - Solid understanding of Agile, DevOps, and modern software delivery practices - ITILfoundation certification or strong knowledge of IT service management principles is highly desirable - Ability to thrive in a fast-paced environment and manage More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom
Michael Page
continuous improvement. Creating compelling business cases with a focus on end-user experience and budget control. Deep knowledge of Microsoft 365 and Exchange Online. ITILFoundation certification (desirable). Job Offer Annual base salary of £65,000 to £70,000 Company performance based bonus of up to More ❯
Security Office (CSO), Global Information Security. This team provides critical cryptographic services, including Secure Key Management, Hardware Security, Application Cryptography, Strong Authentication, and PKI & Certificate services to the Group. Your primary responsibility will be to act as a liaison between business, technology, and security functions to ensure information confidentiality … for one week every four weeks. To be successful as a Cryptography Analyst, you will need the following: Experience in Cryptography and Information Security. ITILFoundation certification. Bachelor's degree in Computer Science. Strong stakeholder management with the ability to influence and negotiate at all levels. Excellent attention … to a required level. Generation of Key Components across various platforms (including IBM, Tandem, Unix) together with management of Cryptographic infrastructure. SSH Key Management. Certificate management. HSM configuration/installation/support. Incident management. Change management. ITIL. Ensure the integrity and availability of cryptographic and key management services to More ❯
Northamptonshire, England, United Kingdom Hybrid / WFH Options
Reboot Recruit
is a plus Familiarity with ITSM tools (e.g. Autotask) or an understanding of SLAs would be beneficial A background in IT service delivery or ITILFoundation certification is desirable, but not essential If you’re looking for a structured role where you can develop your skills and grow More ❯
Peterborough, Cambridgeshire, United Kingdom Hybrid / WFH Options
AB Agri Ltd
to analyse service data, identify trends, and present actionable insights. Strong organisational skills, able to manage competing priorities and deliver outcomes to tight timelines. ITILFoundation certification (or equivalent knowledge) is desirable, along with basic technical awareness across IT infrastructure and support. About The Company Associated British Foods More ❯
provide over it not only lead the market on speed, value and service, they help businesses to innovate, provide entire communities with a better foundation for their digital lives and support economic growth, locally and nationally. What does that mean for you? The opportunity to make internet connections (and … record in customer-facing roles, driving initiatives to enhance the customer experience Experience effectively communicating brand and product information across various channels and teams ITILFoundation certification (v3 or v4) to support effective service management and delivery Diversity, Inclusion & Belonging We're a Times Top 50 Employer for More ❯
provide over it not only lead the market on speed, value and service, they help businesses to innovate, provide entire communities with a better foundation for their digital lives and support economic growth, locally and nationally. What does that mean for you? The opportunity to make internet connections (and … record in customer-facing roles, driving initiatives to enhance the customer experience Experience effectively communicating brand and product information across various channels and teams ITILFoundation certification (v3 or v4) to support effective service management and delivery Diversity, Inclusion & Belonging We're a Times Top 50 Employer for More ❯
provide over it not only lead the market on speed, value and service, they help businesses to innovate, provide entire communities with a better foundation for their digital lives and support economic growth, locally and nationally. What does that mean for you? The opportunity to make internet connections (and … record in customer-facing roles, driving initiatives to enhance the customer experience Experience effectively communicating brand and product information across various channels and teams ITILFoundation certification (v3 or v4) to support effective service management and delivery Diversity, Inclusion & Belonging We're a Times Top 50 Employer for More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Ligentia
metrics. Stakeholder Management: Collaborate with other departments to align technology services with business needs. What You'll Need: Strong leadership and team management skills. ITILFoundation Certification. Proficiency in IT service management tools and software. Ability to analyse data and generate actionable insights. Strong problem-solving skills and … attention to detail. Knowledge of industry best practices in IT service delivery. ITIL 4 certification or equivalent. CompTIA A+. We offer a hybrid working environment, requiring on average 3 days a week from our Leeds office for collaboration and team meetings. This balance ensures you have the flexibility to More ❯
equipment to support ministerial meeting rooms Strong Service Now experience across Request and Incident Management 3+ years of asset management experience within Service Now ITILFoundation Certification is a strong advantage MCSA Windows 10 certification - 70-697 and 70-698 Security clearance is a necessary requirement to work More ❯
systems and data structures. Working knowledge of Python programming. Hands-on experience with SAP SD module and EDI integration via Seeburger is highly desirable ITILFoundation certified. Strong analytical and critical thinking skills, with a proactive approach to issue resolution. Proven ability to engage and communicate effectively with More ❯
working in an Enterprise Service Delivery environment. 3 Years' experience of working within hardware maintenance or support environment In depth knowledge of service delivery - ITILFoundation certification would be a nice have A proactive approach to dealing with internal and customer escalations. A proven track record of managing More ❯
IT asset lifecycle best practices. Familiarity with asset management tools (ServiceNow, Flexera, Snow, or similar). Excellent organisational, analytical, and stakeholder engagement skills. Desirable: ITILFoundation certification. IAITAM certifications (CITAM, CSAM, CHAM). Salary and benefits: Salary up to 55,000 + Performance Bonus (5-15% typically, uncapped More ❯
Southampton, Hampshire, United Kingdom Hybrid / WFH Options
Applause IT Recruitment Ltd
IT asset lifecycle best practices. Familiarity with asset management tools (ServiceNow, Flexera, Snow, or similar). Excellent organisational, analytical, and stakeholder engagement skills. Desirable: ITILFoundation certification. IAITAM certifications (CITAM, CSAM, CHAM). Salary and benefits: Salary up to £55,000 + Performance Bonus (5-15% typically, uncapped More ❯
Wednesbury, West Midlands, Bescot, West Midlands (County), United Kingdom Hybrid / WFH Options
Applause IT Recruitment Ltd
IT asset lifecycle best practices. Familiarity with asset management tools (ServiceNow, Flexera, Snow, or similar). Excellent organisational, analytical, and stakeholder engagement skills. Desirable: ITILFoundation certification. IAITAM certifications (CITAM, CSAM, CHAM). Salary and benefits: Salary up to £55,000 + Performance Bonus (5-15% typically, uncapped More ❯