Bristol, Somerset, United Kingdom Hybrid / WFH Options
WA Consultants
handled efficiently. * Attention to detail and adherence to IT processes. Desirable Skills and Knowledge: * Knowledge of Apple macOS and Linux systems * SQL/MySQL experience * Scripting or automation experience * ITILFoundation certification or equivalent experience Full job spec will be given on application WA Consultants is an Employment Business and an Employment Agency as described within The Conduct More ❯
implement custom Jira solutions. Configure Jira workflows, fields, screens, and permissions. Administer user accounts, roles, and permissions within JSM. Integrate Jira with other tools and systems. Implement and support ITIL-based processes: Incident, Problem, Change, and Service Request Management. Oversee and manage the incident management process within JSM. Implement and optimise service request workflows in JSM. Implement and manage … SKILLS and EXPERIENCE: Demonstrable relevant experience with Jira Service Management. Bachelor’s degree in Information Technology, Computer Science, or related field. Proven experience as a Jira Service Management Developer. ITILFoundation Certification, Atlassian Certified Professional, Jira Service Management Essentials. Familiarity with ITIL (Information Technology Infrastructure Library) principles. Strong technical skills around JIRA API’s and related automation. More ❯
and communication skills. Ability to prioritise and manage multiple tasks in a fast-paced environment. You will be required to work in the office fulltime for this opportunity. Desirable: ITILFoundation certification. Experience with Azure AD, Intune, and endpoint management. Exposure to project work or service improvement initiatives. More ❯
engagement. Professional handling of executive support scenarios. Strong organizational and multitasking ability. Quality focused with strong documentation discipline. Qualifications Bachelor’s Degree in IT, Computer Science, or related field. ITILFoundation Certification preferred. M365 or CompTIA A+ certification desirable. Tools & Platforms ITSM: ManageEngine Endpoint & Security: CrowdStrike, Zscaler, Intune Collaboration: Microsoft 365 Suite (Teams, SharePoint, OneDrive) Remote Support: Zoho More ❯
engagement. Professional handling of executive support scenarios. Strong organizational and multitasking ability. Quality focused with strong documentation discipline. Qualifications Bachelor’s Degree in IT, Computer Science, or related field. ITILFoundation Certification preferred. M365 or CompTIA A+ certification desirable. Tools & Platforms ITSM: ManageEngine Endpoint & Security: CrowdStrike, Zscaler, Intune Collaboration: Microsoft 365 Suite (Teams, SharePoint, OneDrive) Remote Support: Zoho More ❯
engagement. Professional handling of executive support scenarios. Strong organizational and multitasking ability. Quality focused with strong documentation discipline. Qualifications Bachelor’s Degree in IT, Computer Science, or related field. ITILFoundation Certification preferred. M365 or CompTIA A+ certification desirable. Tools & Platforms ITSM: ManageEngine Endpoint & Security: CrowdStrike, Zscaler, Intune Collaboration: Microsoft 365 Suite (Teams, SharePoint, OneDrive) Remote Support: Zoho More ❯
engagement. Professional handling of executive support scenarios. Strong organizational and multitasking ability. Quality focused with strong documentation discipline. Qualifications Bachelor’s Degree in IT, Computer Science, or related field. ITILFoundation Certification preferred. M365 or CompTIA A+ certification desirable. Tools & Platforms ITSM: ManageEngine Endpoint & Security: CrowdStrike, Zscaler, Intune Collaboration: Microsoft 365 Suite (Teams, SharePoint, OneDrive) Remote Support: Zoho More ❯
london (city of london), south east england, united kingdom
UST
engagement. Professional handling of executive support scenarios. Strong organizational and multitasking ability. Quality focused with strong documentation discipline. Qualifications Bachelor’s Degree in IT, Computer Science, or related field. ITILFoundation Certification preferred. M365 or CompTIA A+ certification desirable. Tools & Platforms ITSM: ManageEngine Endpoint & Security: CrowdStrike, Zscaler, Intune Collaboration: Microsoft 365 Suite (Teams, SharePoint, OneDrive) Remote Support: Zoho More ❯
knowledge of ITSM tools and practices. Excellent communication and interpersonal skills.Ability to lead by example and foster a collaborative team environment. Desirable Experience with line management or team leadership. ITILFoundation certification. Familiarity with enterprise environments and large-scale IT operations. Key attributes Improved Customer Experience, measured in CSAT, Ticket Quality and opportunities for Customers to Self-Serve. More ❯
Herrington, England, United Kingdom Hybrid / WFH Options
None
Operations teams.Continuous Improvement & Innovation• Support LEAN, automation, and Agile initiatives to enhance service efficiency.• Ensure the IT service catalogue is accurate and up to date.• Champion best practices in ITIL and service management.Knowledge, skills & experience:• ITILFoundation certification (preferred).• Proven experience in IT service delivery and performance management.• Strong analytical, negotiation, and communication skills.• Ability to More ❯
Birmingham, West Midlands, England, United Kingdom
VIQU IT Recruitment
business-facing IT support roles • Confident communication skills with the ability to manage stakeholders effectively • Strong troubleshooting, problem-solving, and organisational skills • Experience supporting mobile devices and iOS management • ITILFoundation certification (advantageous) Apply Now To discuss this opportunity in confidence, please apply today or contact Phoebe Rees at VIQU IT Recruitment. Know someone exceptional? Refer them to More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
K3 Capital Group Ltd
guidance and coaching to junior team members. Share knowledge and best practices to enhance team performance. Certifications desired: Microsoft 365 administrator certification or other relevant Microsoft certifications are desired. ITILFoundation certification v4.0 (preferred) Full UK driving licence Experience required: Proven experience with at least 2 years in a similar role providing 2nd line IT support. Strong knowledge More ❯
monitoring tools to proactively identify and troubleshoot network issues. Maintain clear network documentation and ensure compliance with policies and regulatory standards. About You You’ll bring a strong technical foundation and proven experience in hybrid network environments, along with a proactive, analytical approach to solving complex infrastructure challenges. Essential skills and qualifications: Cisco Certified Network Professional ( CCNP ) or equivalent … and cloud networking. Strong understanding of security principles and risk management in hybrid environments. Excellent problem-solving and communication skills, with the ability to work collaboratively across teams. Desirable: ITILFoundation certification or experience in ITIL-aligned environments. Cisco Certified CyberOps Associate or other security-focused certifications. Experience with Infrastructure as Code tools such as Terraform. Knowledge More ❯
monitoring tools to proactively identify and troubleshoot network issues. Maintain clear network documentation and ensure compliance with policies and regulatory standards. About You You’ll bring a strong technical foundation and proven experience in hybrid network environments, along with a proactive, analytical approach to solving complex infrastructure challenges. Essential skills and qualifications: Cisco Certified Network Professional ( CCNP ) or equivalent … and cloud networking. Strong understanding of security principles and risk management in hybrid environments. Excellent problem-solving and communication skills, with the ability to work collaboratively across teams. Desirable: ITILFoundation certification or experience in ITIL-aligned environments. Cisco Certified CyberOps Associate or other security-focused certifications. Experience with Infrastructure as Code tools such as Terraform. Knowledge More ❯
monitoring tools to proactively identify and troubleshoot network issues. Maintain clear network documentation and ensure compliance with policies and regulatory standards. About You You’ll bring a strong technical foundation and proven experience in hybrid network environments, along with a proactive, analytical approach to solving complex infrastructure challenges. Essential skills and qualifications: Cisco Certified Network Professional ( CCNP ) or equivalent … and cloud networking. Strong understanding of security principles and risk management in hybrid environments. Excellent problem-solving and communication skills, with the ability to work collaboratively across teams. Desirable: ITILFoundation certification or experience in ITIL-aligned environments. Cisco Certified CyberOps Associate or other security-focused certifications. Experience with Infrastructure as Code tools such as Terraform. Knowledge More ❯
london (city of london), south east england, united kingdom
Randstad Digital
monitoring tools to proactively identify and troubleshoot network issues. Maintain clear network documentation and ensure compliance with policies and regulatory standards. About You You’ll bring a strong technical foundation and proven experience in hybrid network environments, along with a proactive, analytical approach to solving complex infrastructure challenges. Essential skills and qualifications: Cisco Certified Network Professional ( CCNP ) or equivalent … and cloud networking. Strong understanding of security principles and risk management in hybrid environments. Excellent problem-solving and communication skills, with the ability to work collaboratively across teams. Desirable: ITILFoundation certification or experience in ITIL-aligned environments. Cisco Certified CyberOps Associate or other security-focused certifications. Experience with Infrastructure as Code tools such as Terraform. Knowledge More ❯
monitoring tools to proactively identify and troubleshoot network issues. Maintain clear network documentation and ensure compliance with policies and regulatory standards. About You You’ll bring a strong technical foundation and proven experience in hybrid network environments, along with a proactive, analytical approach to solving complex infrastructure challenges. Essential skills and qualifications: Cisco Certified Network Professional ( CCNP ) or equivalent … and cloud networking. Strong understanding of security principles and risk management in hybrid environments. Excellent problem-solving and communication skills, with the ability to work collaboratively across teams. Desirable: ITILFoundation certification or experience in ITIL-aligned environments. Cisco Certified CyberOps Associate or other security-focused certifications. Experience with Infrastructure as Code tools such as Terraform. Knowledge More ❯
Experience Proven background in IT support or a related technical role. A-Level or equivalent qualification in ICT (degree in an IT-related discipline preferred but not mandatory). ITILFoundation certification or knowledge of service management principles. Full UK driving licence (maximum of 6 points) and willingness to travel to different company sites. Strong working knowledge of More ❯
Experience Proven background in IT support or a related technical role. A-Level or equivalent qualification in ICT (degree in an IT-related discipline preferred but not mandatory). ITILFoundation certification or knowledge of service management principles. Full UK driving licence (maximum of 6 points) and willingness to travel to different company sites. Strong working knowledge of More ❯
Experience Proven background in IT support or a related technical role. A-Level or equivalent qualification in ICT (degree in an IT-related discipline preferred but not mandatory). ITILFoundation certification or knowledge of service management principles. Full UK driving licence (maximum of 6 points) and willingness to travel to different company sites. Strong working knowledge of More ❯
chandlers ford, south east england, united kingdom
TalentHawk
Experience Proven background in IT support or a related technical role. A-Level or equivalent qualification in ICT (degree in an IT-related discipline preferred but not mandatory). ITILFoundation certification or knowledge of service management principles. Full UK driving licence (maximum of 6 points) and willingness to travel to different company sites. Strong working knowledge of More ❯
that underpin the confidentiality, integrity, and availability of the global infrastructure. This team is responsible for Secure Key Management, Hardware Security Modules (HSMs), Application Cryptography, Public Key Infrastructure (PKI), Certificate Management, and Strong Authentication Services. Your work will directly contribute to protecting billions of digital transactions, ensuring cryptographic resilience, and supporting the secure evolution of the bank's digital … transformation. Key Responsibilities Provide expert-level support for cryptographic systems, ensuring compliance with global security standards and regulatory requirements. Manage and maintain HSMs, key management platforms, and certificate infrastructures across complex, distributed systems. Act as the technical liaison between security, engineering, and business teams to implement strong cryptographic controls. Drive improvements in secure key lifecycle management, encryption, and authentication … Experience Proven experience in Cryptography, Secure Key Management, and Information Security. Hands-on expertise with HSM configuration, installation, and support. Experience managing PKI, digital certificates, and encryption key lifecycles. ITILFoundation certification (or equivalent service management experience). Excellent analytical, communication, and stakeholder management skills. Strong attention to detail with the ability to prioritize and perform under pressure. More ❯
City of London, London, United Kingdom Hybrid / WFH Options
La Fosse
you’ll bring 2–4 years’ experience in ITSM reporting, operations, or service analytics Bachelor’s degree in IT, Business Analytics, Computer Science, or related field Working knowledge of ITIL (Foundation certification preferred) Proficiency in ITSM platforms such as ServiceNow, BMC Remedy, or Jira Service Management Strong skills in Excel (pivot tables, lookups), Power BI, and data visualisation More ❯
you’ll bring 2–4 years’ experience in ITSM reporting, operations, or service analytics Bachelor’s degree in IT, Business Analytics, Computer Science, or related field Working knowledge of ITIL (Foundation certification preferred) Proficiency in ITSM platforms such as ServiceNow, BMC Remedy, or Jira Service Management Strong skills in Excel (pivot tables, lookups), Power BI, and data visualisation More ❯
london, south east england, united kingdom Hybrid / WFH Options
La Fosse
you’ll bring 2–4 years’ experience in ITSM reporting, operations, or service analytics Bachelor’s degree in IT, Business Analytics, Computer Science, or related field Working knowledge of ITIL (Foundation certification preferred) Proficiency in ITSM platforms such as ServiceNow, BMC Remedy, or Jira Service Management Strong skills in Excel (pivot tables, lookups), Power BI, and data visualisation More ❯