51 to 75 of 81 ITIL Foundation Certificate Jobs in the UK

you’ll bring 2–4 years’ experience in ITSM reporting, operations, or service analytics Bachelor’s degree in IT, Business Analytics, Computer Science, or related field Working knowledge of ITIL (Foundation certification preferred) Proficiency in ITSM platforms such as ServiceNow, BMC Remedy, or Jira Service Management Strong skills in Excel (pivot tables, lookups), Power BI, and data visualisation More ❯

you’ll bring 2–4 years’ experience in ITSM reporting, operations, or service analytics Bachelor’s degree in IT, Business Analytics, Computer Science, or related field Working knowledge of ITIL (Foundation certification preferred) Proficiency in ITSM platforms such as ServiceNow, BMC Remedy, or Jira Service Management Strong skills in Excel (pivot tables, lookups), Power BI, and data visualisation More ❯

in professional services (legal, finance, or insurance) . Strong technical skills across Windows 11, Intune, Microsoft 365, and iOS . Excellent communication and problem-solving skills; calm under pressure. ITIL Foundation certification desirable. Proactive, organised, and able to work independently in a busy environment. Apply now to speak with VIQU IT in confidence. Or contact Aaron Chiverton via More ❯

support vendors to monitor equipment availability for store openings and break/fix scenarios Assist in asset audits, reconciliation activities, and reporting to support compliance and operational efficiency Qualifications ITIL Foundation certification or higher Strong understanding of CMDB principles and asset lifecycle management Hands-on experience with IT Service Management tools (e.g., IFS Assyst, ServiceNow, Remedy, or equivalent More ❯

support vendors to monitor equipment availability for store openings and break/fix scenarios Assist in asset audits, reconciliation activities, and reporting to support compliance and operational efficiency Qualifications ITIL Foundation certification or higher Strong understanding of CMDB principles and asset lifecycle management Hands-on experience with IT Service Management tools (e.g., IFS Assyst, ServiceNow, Remedy, or equivalent More ❯

Windows 7/10/11 and Microsoft Office. Familiarity with PC and peripheral hardware. Knowledge of MOD security classifications and guidelines. Full UK Driving Licence. Desirable Skills & Qualifications ITIL Foundation certification. SCCM knowledge and practical experience. Additional Information The role requires visiting a nuclear licensed site Benefits include a workplace pension, flexible benefits (life insurance, health cashback More ❯

Strong organisational skills and attention to detail. Collaborative mindset, able to work effectively with colleagues and external stakeholders. Ability to balance empathy for end users with objective decision-making. ITIL Foundation certification (V3 or later). Experience within the financial industry is advantageous but not essential. Proactive in suggesting and contributing to continuous service improvement initiatives. Job Offer More ❯

priorities Define scope, objectives and deliverables in collaboration with stakeholders Manage risks, dependencies and resources across multiple initiatives Own and manage the IT Change Management framework in line with ITIL best practice Chair the Change Advisory Board and maintain the forward schedule of change Ensure compliance with ISO27001, GDPR and regulatory obligations Drive user adoption and training as part … strong relationships across departments and influence at all levels Skills and Experience: Proven experience in IT project and/or change management, ideally within professional services Strong understanding of ITIL processes, particularly Change and Release Management Excellent stakeholder engagement and communication skills Familiarity with ITSM and project management tools (e.g. ServiceNow, Jira, MS Project) Knowledge of information security, compliance … and risk management ITIL Foundation certification (v3 or v4) essential; Practitioner level desirable Project management certification (PRINCE2, PMP, AgilePM or equivalent) This is a fantastic opportunity to shape the delivery of technology change in a forward-thinking organisation. If you are a structured, collaborative and results-driven IT leader, we would love to hear from you. More ❯

and audits. If you enjoy working in a fast-paced environment, take pride in delivering excellent customer service, and are eager to grow your technical capabilities within a developing ITIL framework, wed love to hear from you. Key Responsibilities Log, analyse and triage incoming customer calls and helpdesk tickets Investigate and provide first-line support for technical issues and … IT support or service desk role, ideally customer-facing Strong diagnostic and troubleshooting abilities for basic hardware and software issues Proficient in general office administration tasks Working knowledge of ITIL principles and service desk procedures Experience with helpdesk or ticketing systems Familiarity with common desktop, laptop, and peripheral hardware Clear and effective communication skills, both written and verbal Desirable … Experience ITIL Foundation certification or relevant formal training Experience liaising with hardware vendors and third-party maintenance providers Understanding of IT asset management tools and service management platforms Basic knowledge of the administration of Microsoft, VMWare and HP operating systems, applications and technologies Exposure to logistics processes within an IT environment Our non-negotiables: You must be eligible More ❯

reviews, performance reports, and service metrics tracking * Collaborate with various internal functions to deliver contracted and ad-hoc managed services * Escalate service concerns promptly and maintain consistent productivity Requirements: * ITIL Foundation Certification is highly desirable * Some experience in a service desk or IT customer support environment * An understanding of service desk procedures and ticketing systems * Enthusiastic and self More ❯

/11 and associated application delivery methods. Experience working within structured IT frameworks (change, incident, and problem management). Beneficial: Experience with Microsoft FSLogix and Office 365 integration. ITIL Foundation certification. Senior Workspace Engineer Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are More ❯

Support and maintain systems including Microsoft 365, Windows 10/11, and Windows Server (2016-2022), remote access, and general infrastructure troubleshooting. Excellent training and professional development opportunities, including ITIL and Microsoft certifications. The Person: Proven IT support experience in a customer-facing or field-based role. Confident troubleshooting across desktop, network, and server environments. Strong knowledge of Microsoft … technologies and network fundamentals (TCP/IP, LAN/WAN, DNS). Full UK driving license ITIL Foundation certification is desirable but not essential. Reference Number: BBBH263333 To apply for this role or to be considered for similar positions, please click 'Apply Now' or contact Ed Douglass at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts as an … candidates. Keywords: IT Support Technician, Service Delivery, Field IT Engineer, Desktop Support, 2nd Line Engineer, IT Field Support, VIP Support, Microsoft 365, Windows 10, Windows 11, Windows Server, Networking, ITIL, Technical Support, IT Technician, Infrastructure Support, Onsite Engineer, Regional IT Support, Axminster IT Jobs, Devon IT Jobs, Axminster, Honiton, Exeter, Taunton, Yeovil, Dorchester, Bridport, Crewkerne, Chard, Lyme Regis, Seaton More ❯

Job Requirement: Proficient In Servicenow (Snow) Critical Incident Management With A Solid Understanding Of Itil Principles. Strong Analytical Skills With The Ability To Perform Root Cause And Trend Analyses Effectively. Excellent Communication And Presentation Skills To Liaise With Business Stakeholders And Facilitate Effective Discussions. Knowledge Of Capacity Planning Processes And Change Management Protocols. Qualifications ITIL Foundation Certification More ❯

Job Requirement: Proficient In Servicenow (Snow) Critical Incident Management With A Solid Understanding Of Itil Principles. Strong Analytical Skills With The Ability To Perform Root Cause And Trend Analyses Effectively. Excellent Communication And Presentation Skills To Liaise With Business Stakeholders And Facilitate Effective Discussions. Knowledge Of Capacity Planning Processes And Change Management Protocols. Qualifications ITIL Foundation Certification More ❯

Job Requirement: Proficient In Servicenow (Snow) Critical Incident Management With A Solid Understanding Of Itil Principles. Strong Analytical Skills With The Ability To Perform Root Cause And Trend Analyses Effectively. Excellent Communication And Presentation Skills To Liaise With Business Stakeholders And Facilitate Effective Discussions. Knowledge Of Capacity Planning Processes And Change Management Protocols. Qualifications ITIL Foundation Certification More ❯

Job Requirement: Proficient In Servicenow (Snow) Critical Incident Management With A Solid Understanding Of Itil Principles. Strong Analytical Skills With The Ability To Perform Root Cause And Trend Analyses Effectively. Excellent Communication And Presentation Skills To Liaise With Business Stakeholders And Facilitate Effective Discussions. Knowledge Of Capacity Planning Processes And Change Management Protocols. Qualifications ITIL Foundation Certification More ❯

Job Requirement: Proficient In Servicenow (Snow) Critical Incident Management With A Solid Understanding Of Itil Principles. Strong Analytical Skills With The Ability To Perform Root Cause And Trend Analyses Effectively. Excellent Communication And Presentation Skills To Liaise With Business Stakeholders And Facilitate Effective Discussions. Knowledge Of Capacity Planning Processes And Change Management Protocols. Qualifications ITIL Foundation Certification More ❯

their pros/cons. Qualifications Bachelor’s degree in Computer Science, IT, or related field (or equivalent experience). AWS Certifications (Solutions Architect, SysOps Administrator, Security Specialty – desirable). ITIL Foundation certification – desirable. Knowledge of Cyber Security solutions and standards (Cyber Essentials+, ISO27001). Working Relationships Internal: IT Support Team Digital businesses (3 key entities) Infrastructure & Security Teams More ❯

teams without direct line management. - Excellent communication and stakeholder engagement skills. - Strong problem-solving capabilities under pressure. - Adaptability and attention to detail. - Experience managing enterprise-level infrastructure services. Desirable:- ITIL Foundation Certificate. - Experience supporting a live network across 500+ sites and 24,000+ users. What you'll get in return - A dynamic and collaborative working environment. - Opportunity to More ❯

teams without direct line management. - Excellent communication and stakeholder engagement skills. - Strong problem-solving capabilities under pressure. - Adaptability and attention to detail. - Experience managing enterprise-level infrastructure services. Desirable:- ITIL Foundation Certificate. - Experience supporting a live network across 500+ sites and 24,000+ users. What you'll get in return - A dynamic and collaborative working environment. - Opportunity to More ❯

teams without direct line management. - Excellent communication and stakeholder engagement skills. - Strong problem-solving capabilities under pressure. - Adaptability and attention to detail. - Experience managing enterprise-level infrastructure services. Desirable:- ITIL Foundation Certificate. - Experience supporting a live network across 500+ sites and 24,000+ users. What you'll get in return - A dynamic and collaborative working environment. - Opportunity to More ❯

teams without direct line management. - Excellent communication and stakeholder engagement skills. - Strong problem-solving capabilities under pressure. - Adaptability and attention to detail. - Experience managing enterprise-level infrastructure services. Desirable:- ITIL Foundation Certificate. - Experience supporting a live network across 500+ sites and 24,000+ users. What you'll get in return - A dynamic and collaborative working environment. - Opportunity to More ❯

and vendors. Desirable Skills & Qualifications *Experience with KeyedIn API and integration capabilities.*Familiarity with SQL or reporting tools for data extraction/analysis.*Knowledge of project portfolio management processes.*ITIL Foundation certification or similar service management accreditation.*Experience in change control and release management for SaaS applications. Key Competencies *Analytical and problem-solving skills.*Customer-focused mindset for More ❯

for an experienced Major Incident and Problem Manager to join the business. This is a key role in the ITSM team and will be integral to underpin the organisations ITIL discipline and capability. The role requires 3 days a week onsite in Bridgend. The Role: Manage high-priority and major incidents through to resolution. Assess business impact and urgency … proactively identifying potential issues. Drive and implement continuous service improvement initiatives. Skills/experience: Experience within a similar Incident and Problem Management role Strong background within IT Service Management ITIL Foundation certification Excellent communication and stakeholder engagement Strong working knowledge of ServiceNow or similar ITSM preferred Contact David Southwood - CPS Group UK By applying to this advert you More ❯

for an experienced Major Incident and Problem Manager to join the business. This is a key role in the ITSM team and will be integral to underpin the organisations ITIL discipline and capability. This role will require you to be onsite in Bridgend 3 days a week The Role: Manage high-priority and major incidents through to resolution. Assess … proactively identifying potential issues. Drive and implement continuous service improvement initiatives. Skills/experience: Experience within a similar Incident and Problem Management role Strong background within IT Service Management ITIL Foundation certification Excellent communication and stakeholder engagement Strong working knowledge of ServiceNow or similar ITSM preferred Contact David Southwood – CPS Group UK More ❯