51 to 75 of 133 ITIL Foundation Certificate Jobs in the UK

business stakeholders during high-impact incidents • Experience and confidence in leading technical bridge calls with multiple resolver teams and/or vendors. • Knowledge of ITIL frameworks, with ITIL Foundation certification (essential) At NFU Mutual, we support an inclusive workplace and value all the differences that make us More ❯

or Process Improvement. Master’s degree may be preferred for senior roles. Familiarity with quality management principles and methodologies such as Six Sigma, Lean, ITIL, or ISO standards. Experience in data analysis, statistical tools, and process mapping. Knowledge of customer feedback analysis and improvement strategies. Strong analytical and problem … to lead improvement projects. Attention to detail and the ability to work independently and as part of a team Certified as a minimum in ITIL foundation Certification in quality management or process improvement (e.g., ITIL, Six Sigma Green Belt, Lean, Certified Quality Analyst) is a plus but More ❯

with experience across networks, OS, and security protocols Incident response and threat analysis expertise Familiar with Azure/Microsoft Defender and best practice frameworks ITIL Foundation certified (v3 or later) or experience in an ITIL environment Awareness of GDPR and ISO27001 Desirable: Security qualifications (e.g. CISSP , CEH More ❯

OS, Microsoft Office, and networking fundamentals Ability to work under pressure and meet SLAs A collaborative team player with a problem-solving mindset Desirable: ITIL Foundation certification Experience supporting enterprise environments Familiarity with remote support tools and service management platforms (e.g., ServiceNow) About us With over More ❯

/SSIS a plus. SaaS application support. Calm under pressure and always professional in approach Comfortable with Microsoft 365 and standard service desk tools ITIL Foundation certification and a degree (2:2 or above) in a relevant field Why Join Us? Be part of a collaborative, forward-thinking More ❯

Strong analytical and visualization skills. Excellent communication skills. Ability to deliver value through right assessment and product recommendations. Desirable skills/knowledge/experience: ITIL Foundation certification, preferably in Incident/Problem Management. 6-8 years of experience in large, complex IT environments. Ability to understand business needs More ❯

checks, patching schedules, and health checks. Assist in implementing change management procedures and infrastructure upgrades. Support incident, problem, and service request processes aligned with ITIL best practices. Provide excellent customer service and communication during incident resolution. Essential Skills & Experience: Experience working in a NOC, Service Desk, or IT support … and weekends if required. Desirable: Exposure to cloud platforms such as Azure, AWS, or Google Cloud. Basic scripting knowledge (PowerShell, Bash, or Python). ITIL Foundation certification or experience working in an ITIL-aligned environment. Networking certifications such as CompTIA Network+, CCNA, or similar. In Technology Group More ❯

checks, patching schedules, and health checks. Assist in implementing change management procedures and infrastructure upgrades. Support incident, problem, and service request processes aligned with ITIL best practices. Provide excellent customer service and communication during incident resolution. Essential Skills & Experience: Experience working in a NOC, Service Desk, or IT support … and weekends if required. Desirable: Exposure to cloud platforms such as Azure, AWS, or Google Cloud. Basic scripting knowledge (PowerShell, Bash, or Python). ITIL Foundation certification or experience working in an ITIL-aligned environment. Networking certifications such as CompTIA Network+, CCNA, or similar. In Technology Group More ❯

MS Teams Excellent written and verbal skills in both the local and English, with the ability to communicate at all organizational levels Experience with ITIL processes and ServiceNow, with a preference for ITIL Foundation Certification and IT Service Desk experience Problem-Solving and Independence: Handle stressful situations More ❯

reporting to the Service Delivery Team Leader and supporting the development and use of service delivery management tools, standards, policies, and procedures that follow ITIL best practices. You'll have the opportunity to collaborate with and support internationally renowned clients and technologies, with the aim of developing a reliable … s existing IT service infrastructure. Your goal will be to improve and develop the delivery of IT Support to clients in line with the ITIL Service Lifecycle. You will be: Driving ongoing service improvements through our Continual Service Improvement Program. Monitoring service performance and take proactive action to ensure … success. Building strong customer relationships and understand their business needs. Collaborating with the Customer Engagement Team to reduce churn and grow accounts. Advocating for ITIL best practices within the organization. You will need: At least 3-5 years relevant experience in Service Delivery Management and customer experience, ideally with More ❯

Security Office (CSO), Global Information Security. This team provides critical cryptographic services, including Secure Key Management, Hardware Security, Application Cryptography, Strong Authentication, and PKI & Certificate services to Barclays Group. Your primary responsibility will be to act as a liaison between business, technology, and security functions to ensure information confidentiality … duty for one week every four weeks. To be successful in this role, you will need the following: Experience in Cryptography and Information Security. ITIL Foundation certification. Experience in SSH Key Management. Certificate management experience. Experience in HSM configuration/installation/support. Bachelor's degree in More ❯

Want to come and be a part of it? What will you be doing? You will be rewriting existing NOC processes to align with ITIL standards, ensuring clarity, accuracy, and completeness. You will work closely with NOC managers, service managers, and other stakeholders to gather required information and validate … recommend changes to enhance overall efficiency and effectiveness. You will be responsible for delivering training and support to NOC staff on the newly documented ITIL-compliant processes. You will also maintain version control for all process documentation, ensuring updates are properly tracked and communicated. Ensuring all documented processes meet … ITIL standards and best practices, supporting consistent and effective service delivery across the organisation, will be required. What youll bring? You will possess proven background in ITIL process writing and documentation, especially within a NOC or similar environment. You will demonstrate strong understanding of ITIL standards and More ❯

experience managing Service Management projects, from procurement through to transition. Solid understanding of project management methodologies (e.g., PRINCE2 Practitioner, PMP, Agile). Knowledge of ITIL service management frameworks, particularly service transition and continual service improvement. Strong organisational and coordination skills, with the ability to manage multiple priorities simultaneously. Excellent … Information Technology, Business Management, or a related field (or equivalent relevant experience). Project management certification (PRINCE2 Practitioner, PMP, or Agile certification mandatory). ITIL Foundation certification (desirable). Proven experience supporting IT service transitions and service management maturity improvement projects. LA International is a HMG approved ICT More ❯

remote users Proficiency in Adobe Creative Suite, SharePoint, and social media platforms Self-motivated professional who thrives under pressure and delivers exceptional customer service ITIL Foundation certification preferred Why Choose Us? This is your chance to work in a prestigious financial services environment where your technical expertise will More ❯

remote users Proficiency in Adobe Creative Suite, SharePoint, and social media platforms Self-motivated professional who thrives under pressure and delivers exceptional customer service ITIL Foundation certification preferred Why Choose Us? This is your chance to work in a prestigious financial services environment where your technical expertise will More ❯

/11, AD, and network technologies. Strong troubleshooting skills with a calm, solutions-focused mindset. Previous experience mentoring or guiding junior team members. ITIL Foundation certification (desirable but not essential). Excellent communication and customer service skills. Full UK driving licence and access to a vehicle (occasional site More ❯

REST API, Webhooks Experience with Linux services like Apache and nginx, and deploying Linux-based applications Experience with appliance-type applications support Desirable Skills: ITIL Foundation certification Knowledge of TACACS+ and ITSM systems like ServiceNow Experience with Event, Performance, and Configuration Management Applications Knowledge of Java and Windows More ❯

Expert Microsoft Certified: Azure Security Engineer Associate Microsoft Certified: Azure DevOps Engineer Expert Microsoft Certified: Azure AI Engineer Associate (desirable) TOGAF 9 Certification (desirable) ITIL Foundation Certification (desirable) Behaviours Self-motivated and enthusiastic An organised and proactive approach Ability to work on own initiative and as part of More ❯

Excel (formulas, pivot tables, data analysis). Experience in IT support, ideally in the ATM or financial services industry. Understanding of software deployment lifecycles, ITIL processes, and change management procedures. Strong problem-solving, organizational, and communication skills. Preferred Qualifications University degree in Information Technology or a related field, or … experience with enterprise software distribution tools (e.g., CA ITCM, Microsoft SCCM, or similar). Familiarity with scripting (e.g., PowerShell) for automation of deployment tasks. ITIL Foundation certification. Experience working in regulated or highly secure environments. As an NCR Atleos employee, we provide you with several core benefits as More ❯

Excel (formulas, pivot tables, data analysis). Experience in IT support, ideally in the ATM or financial services industry. Understanding of software deployment lifecycles, ITIL processes, and change management procedures. Strong problem-solving, organizational, and communication skills. Preferred Qualifications University degree in Information Technology or a related field, or … experience with enterprise software distribution tools (e.g., CA ITCM, Microsoft SCCM, or similar). Familiarity with scripting (e.g., PowerShell) for automation of deployment tasks. ITIL Foundation certification. Experience working in regulated or highly secure environments. As an NCR Atleos employee, we provide you with several core benefits as More ❯

Conferencing Industry-recognized qualifications such as MCSA Windows 7/10, MCSE, MOS Knowledge of Apple Desktop/Laptop/OSX is an advantage ITIL Foundation certification is a plus Ability to work under pressure, take ownership, and meet deadlines Excellent communication skills Flexible team player comfortable in More ❯

of IT systems, including EUC (End User Computing), POS (Point of Sale), and network infrastructure • Familiarity with IT service management platforms, such as ServiceNow. • ITIL Foundation certification or equivalent experience preferred • Experience in troubleshooting and resolving technical issues in a timely manner • Strong knowledge of IT systems and More ❯

Directory, G Suite, OSX, Android, ChromeOS, Windows 7/10, antivirus, remote desktop, Jira or similar ITSM platforms, and basic hardware diagnostics is beneficial ITIL foundation certification is advantageous; training will be provided You demonstrate excellent problem-solving skills and a willingness to learn and grow DFS Benefits More ❯

Ability to Improvise and being able to adapt to unexpected situations. Active listening, problem solving and analytical skills. Desirable skills/knowledge/experience: ITIL Foundation certification. Proficiency ITSM tools, M365 applications, Active Directory, Entra ID, and User Administration. Rewards & Benefits TCS is consistently voted a Top Employer More ❯

practices. At a technical level, an awareness of the following would be beneficial: - Active Directory user administration - Google Gsuite experience, OSX skills, Android, ChromeOS ITIL certification would be particularly beneficial. - Windows 7, Windows 10 - Anti-virus - Remote desktop/VNC- Print management- Jira suite (or other recognised ITSM platform … Basic hardware diagnostics/triage ITIL foundation certification would be particularly beneficial but training will be provided. Excellent problem solving skills A willingness to learn and grow. DFS Benefits Progression and Development opportunities to grow your skills A huge 30% colleague discount, plus 15% friends & family discount across More ❯