and core network services (AD, DHCP, DNS). Manage and track IT assets, licences, and documentation to ensure accuracy and compliance. Support cloud and on-premises platforms including Microsoft 365, Teams, and SharePoint. Assist with projects, upgrades, and system improvements, contributing to a secure and stable IT environment. Champion cybersecurity awareness within the organisation. Collaborate with central IT teams … to resolve infrastructure or system-wide issues promptly. About You Proven experience providing 1st & 2nd line technical support. Strong troubleshooting skills across Windows 10/11, Microsoft 365, and network systems. Familiarity with Azure AD & Intune. Excellent communication and customer service skills, with a calm, proactive approach. Strong attention to detail and ability to document processes clearly. Able to More ❯
service, ensuring high levels of communication and managing problems through to completion in line with service levels. Strong experience working with public cloud platforms with a particular focus on Microsoft Azure including but not limited to PaaS/Key Vault/Bastion/NSGs/PrivateLinks. Experience with Azure AD Premium 2 including Single Sign on configuration. Experience working … with Microsoft Server environments) including server 2016/2019 and common desktop environments using Windows desktop operating systems such as Windows 10. Working knowledge of Microsoft Active Directory and its associated tools. (Domains & Trusts, Sites and Services, Users & Computers, Distributed File System, DHCP & DNS etc). Knowledge of virtualisation technologies such as Microsoft Hyper V. Strong experience … with Scripting languages such as Python/Powershell/KQL. Strong experience of the Microsoft M365 E5 security suite. Strong experience of Log Analytics and Azure Sentinel. Strong experience working with Cisco networking products including ASA firewalls, Meraki Network infrastructure, Cisco Umbrella and Cisco ISE. Strong experience working with Cyber security products including DLP, SIEM, IDS/IPS. Strong More ❯
technical support team due to increased customer demand and new business wins. This customer first business is seeking a 'cloud first' Senior Technical Support Engineer (primarily focused on the Microsoft platform). Working alongside a small team you will work together to realise the business potential, providing exceptional service to clients, and contributing to the company's development and … brand. Senior Technical Support Engineer Key Responsibilities: Hands-on provisioning, configuring, supporting and maintaining cloud infrastructure and services, with an emphasis on Microsoft 365, Exchange online, SharePoint, Teams, and Intune. Deliver IT projects (e.g. email migrations, Intune deployments, firewall installations, email threat protection implementations as well as internet connectivity and VoIP etc). Managing email and network security. Proactive … Similar experience working in a MSP Excellent communication (verbal and written) and customer service skills. Extensive experience delivering IT support via remote and on-site methods. Expert knowledge of Microsoft 365 suite (including Exchange Online, SharePoint, OneDrive, Teams, Intune, Azure AD) and their management suites . Good knowledge of Windows Server, Active Directory, DHCP, DNS, and administration of Windows More ❯
through effective Standard Operating Procedures (SOPs). Key Responsibilities Act as the primary escalation point for complex 2nd/3rd line incidents and service requests across infrastructure, networking, Azure, Microsoft 365 and cyber security. Manage and maintain client systems and centralised services, including: Mimecast, Avanan, SentinelOne, MDR/XDR, Fortinet, DR/BC, Huntress, Autotask and Datto RMM. Collaborate … align with best practices in cybersecurity, resilience, and performance. Key Skills & Experience Proven experience in a 3rd Line/Senior Engineer role within an MSP environment. Strong knowledge of Microsoft technologies including Azure, 365, SharePoint, and Intune. Excellent understanding of networking, firewalls, VPNs, and Windows Server environments. Experience with RMM tools, security platforms, and endpoint management. Familiarity with tools … XDR, Fortinet, Huntress, Datto, Autotask. Strong troubleshooting, analytical and communication skills. Ability to work independently and collaboratively across teams. Commitment to producing clear documentation and knowledge sharing. Desirable Certifications Microsoft Certified: Azure Administrator/Solutions Expert CompTIA Security+ or similar cybersecurity qualification ITIL Foundation Vendor-specific certifications (Fortinet, SentinelOne, Datto, etc.) Why Join Cloudscape? Be part of a friendly More ❯
IT strategy and continuous improvement initiatives across the business. Key Skills & Experience Proven experience managing and leading an IT support team – management experience is essential. Strong technical knowledge of Microsoft 365, Azure Active Directory, and Windows Server environments. Hands-on experience with Microsoft Endpoint Manager, Windows desktop support, and network administration. Understanding of cyber security standards and frameworks … processes. Ability to balance hands-on technical support with leadership responsibilities. A proactive, engaging, and positive approach with a genuine enthusiasm for technology and team development. Desirable Awareness of Microsoft Power Apps and cloud-based solutions. Experience working with Managed Service Providers (MSPs). Previous involvement in technical infrastructure projects. This is an excellent opportunity for a confident and More ❯
Ipswich, Suffolk, East Anglia, United Kingdom Hybrid / WFH Options
Reed Technology
IT strategy and continuous improvement initiatives across the business. Key Skills & Experience Proven experience managing and leading an IT support team - management experience is essential. Strong technical knowledge of Microsoft 365, Azure Active Directory, and Windows Server environments. Hands-on experience with Microsoft Endpoint Manager, Windows desktop support, and network administration. Understanding of cyber security standards and frameworks … processes. Ability to balance hands-on technical support with leadership responsibilities. A proactive, engaging, and positive approach with a genuine enthusiasm for technology and team development. Desirable Awareness of Microsoft Power Apps and cloud-based solutions. Experience working with Managed Service Providers (MSPs). Previous involvement in technical infrastructure projects. This is an excellent opportunity for a confident and More ❯
Stonehouse, Gloucestershire, South West, United Kingdom
LM RECRUITMENT SOLUTIONS LTD
dependant on experience Ideal: PCs, MACs and operating systems including Windows 10/11/OS X Basic Understanding of TCP/IP networking Office 365 and Microsoft Office 2016/2019/installation and operating Microsoft products including Microsoft Teams, OneNote, OneDrive and SharePoint Wireless networking skills AV equipment including interactive whiteboards/screens Microsoft … online/2016/2019 Experience with MS Windows server 2016/2019 Desirable: Intune and End Point device management Jamf (or similar) and iPad device management Experience using Microsoft Cloud technologies in the IaaS, PaaS & SaaS arenas and implementation of projects in the cloud Knowledge of web services, API, REST, and RPC Main Responsibilities and Key Accountabilities: Oversee More ❯
senior or advanced technician level, preferably in an outsourced or managed IT services environment. Experience in an MSP environment. Technical Proficiency : Strong understanding and hands-on experience with: Implementing Microsoft Defender & Entra ID. Configuring conditional access policies and responding to incidents. Backup Administration: Set up, deploy, and maintain reliable backup solutions to ensure data security and recovery. Microsoft … as part of a team, with a high success rate in root-cause analysis and solution implementation. Certifications (preferred but not required): Relevant certifications, such as CompTIA A+, Network+, Microsoft Certified: Windows Server, Microsoft Azure certifications, or Cisco CCNA, are advantageous. Customer Service Skills : Excellent customer service and communication skills, with a client-focused approach to technical support. More ❯
senior or advanced technician level, preferably in an outsourced or managed IT services environment. Experience in an MSP environment. Technical Proficiency : Strong understanding and hands-on experience with: Implementing Microsoft Defender & Entra ID. Configuring conditional access policies and responding to incidents. Backup Administration: Set up, deploy, and maintain reliable backup solutions to ensure data security and recovery. Microsoft … as part of a team, with a high success rate in root-cause analysis and solution implementation. Certifications (preferred but not required): Relevant certifications, such as CompTIA A+, Network+, Microsoft Certified: Windows Server, Microsoft Azure certifications, or Cisco CCNA, are advantageous. Customer Service Skills : Excellent customer service and communication skills, with a client-focused approach to technical support. More ❯
Job summary The Server Engineer (SE) role is a technical position. The role requires an extensive knowledge and experience of WindowsServer operating systems, Microsoft Hyper-V/Azure/365, server andstorage hardware in an enterprise environment. A good workingunderstanding of networking technologies is also required. This role requires knowledge of the following technologies and/orskills: *o Virtualized … environments such as Microsoft Hyper-Vo Active Directory, DNS, DHCP, WSUS, DFS GPO's etc...o Office 365 (SharePoint, Teams, Exchange Online)o Mail & Web filtering toolso Windows Server & Exchangeo VPN applications such as Microsoft Direct Access or Always onVPNo Remote Desktop Serviceso Backup and recovery tools such as Microsoft DPMo Antivirus - Sophos, Windows Defendero Microsoft SQL … Servero Microsoft SCCM The post holder, alongside the other SE's, will be responsible for theinstallation and maintenance of the server estate, to include coordinatingany installs, moves, changes, break/fix and decommissioning of physicalassets. The post holder will also be responsible to the Server Specialist, for theefficient and effective support of Information Technology and Computerisedsystems and services throughout More ❯
ensuring seamless end-user support across devices and platforms. Duties and Responsibilities Define and evolve the Digital Workplace roadmap aligned with business goals. Lead technology selection and integration (e.g., Microsoft 365, Teams, Intune, Citrix). Manage Unified Endpoint Management (UEM) using Microsoft Intune, SCCM, and Azure AD. Oversee device lifecycle management, including provisioning, patching, and retirement (laptops, desktops … internal governance. Lead initiatives to improve employee digital experience. Manage service desk operations and ITIL-based support models. Monitor and optimise Digital Experience Monitoring (DEM) tools. Administer and optimise Microsoft 365 ecosystem (Exchange, SharePoint, OneDrive). Drive adoption of collaboration platforms (Teams, Slack, Zoom). Integrate VDI solutions (Citrix, Azure Virtual Desktop) for remote access. Automate account provisioning via … Azure AD and HR system integration. Assign appropriate roles and group memberships based on job function. Provision access to Microsoft 365, SharePoint, Teams, and line-of-business apps. Configure Conditional Access Policies for secure login. Enforce Multi-Factor Authentication (MFA) and device compliance. Enable self-service password to reset and onboarding guides. Trigger access review workflows via Azure AD More ❯
Ensure compliance with industry regulations and internal governance frameworks. Stay up to date with the latest Azure and security technologies and best practices. Skills and Knowledge: Technical background in Microsoft Azure, including experience with networking. Proficiency in managing and troubleshooting Windows Server environments. Experience with Active Directory, Group Policy, and DNS/DHCP. Knowledge of networking concepts, including TCP … functional teams. Preferred Experience: Minimum 3 years' experience in a technical support role with exposure to a range of technologies and platforms Familiarity with ITIL processes and best practices. Microsoft Certified Administrator, CompTIA or similar certification. Knowledge of scripting languages such as PowerShell. Full Driving License - occasionally required to visit Group sites. To apply, please click on the link More ❯
Kidderminster, Worcestershire, England, United Kingdom
Robert Half
shifts towards a more digital-first organisation. Skills & Experience Proven experience in ERP system administration, implementation, or optimisation within a manufacturing environment (experience with systems such as SAP, Epicor, Microsoft Dynamics, Infor, NetSuite, or similar). Strong proficiency with data visualisation and BI tools (Power BI essential, SQL or similar database knowledge advantageous). Understanding of CAD/CAM … system upgrades, integrations, or digital transformation projects. Qualifications Degree (or equivalent) in Manufacturing Engineering, Mechanical Engineering, Computer Science, Information Systems, or related discipline. Professional certifications in ERP (e.g., SAP, Microsoft Dynamics, Epicor, NetSuite) or BI tools (e.g., Microsoft Certified: Data Analyst Associate) are highly desirable. Project management qualifications (e.g., PRINCE2, Agile, Lean Six Sigma) beneficial. Desirable Hands-on More ❯
across the business. What will you need? * Previous experience in a senior IT support role with team leadership or mentoring responsibilities * Strong technical knowledge of Windows 10/11, Microsoft 365 (Exchange, Teams, SharePoint, OneDrive), and Intune * Experience managing user accounts and access via Active Directory, Azure AD, and Okta * Solid understanding of networking fundamentals - TCP/IP, DNS … applying, you consent to your application being processed and submitted to the client for this vacancy only. KEY SKILLS - IT Support, Service Desk, Team Leader, Windows 10/11, Microsoft 365, Intune, Active Directory, Azure AD, Okta, Networking, TCP/IP, DNS, DHCP, VPN, Firewall, ITIL, SLA Management, Helpdesk, Infrastructure, CompTIA. More ❯
ll be doing: Handling 1st and 2nd line support queries from users across multiple locations Managing and resolving incidents in line with ITIL-based processes and SLAs Troubleshooting across Microsoft technologies, AD, Exchange, File Shares, Group Policy, and O365 Monitoring infrastructure health and field-based systems Supporting mobile devices (iOS/Android) and managing endpoints using Intune Getting involved … Acting as a friendly, professional point of contact for users and escalating where necessary What you’ll bring to the table: Solid experience in a service desk role supporting Microsoft-based environments Good knowledge of Windows OS (client and server), AD, DNS, DHCP, and M365 Some hands-on exposure to cloud platforms like Azure and tools like Intune A More ❯
Line Support team, ensuring high-quality service delivery, and providing escalation support for complex technical issues. Proven experience of leading 2nd Line/Desktop Support teams Strong knowledge of: Microsoft 365 administration (Exchange Online, Teams, SharePoint). Windows 10/11 and Windows Server environments. Active Directory, Group Policy, and user management. Networking fundamentals (DNS, DHCP, TCP/IP More ❯
under pressure and meet SLAs. Excellent communication and documentation skills. Desirable Experience improving systems or processes. Proficiency with tools such as Remote Desktop, Registry Editor, PowerShell, Active Directory, and Microsoft Office. Familiarity with change management processes and Windows Server administration. Knowledge of automation tools (PDQ, SCCM, Intune, scripting). More ❯
i.e. routers, switches Hands-on experience of firewalls (ideally Draytek, Meraki) Full UK Drivers licence - essential It would be desirable if the Senior IT Engineer had experience with recognised Microsoft certifications, PowerShell scripting and network security technologies. In this IT Engineer role, you will assist in developing the technical knowledge on the support team with a real passion for More ❯
in network protocols (TCP/IP, BGP, OSPF). Hands-on experience with Cisco, Meraki, Fortinet, NETGEAR, ZYXEL. Experience with SD-WAN technologies and network security tools. Strongbackground in Microsoft Azure and automation tools. Experience leading network projects and scripting for automation. Desirable Experience Windows Server administration. Experience with Amazon AWS or other cloud platforms. Familiarity with Agile methodologies More ❯
network protocols (TCP/IP, BGP, OSPF). Hands-on experience with Cisco, Meraki, Fortinet, NETGEAR, ZYXEL. Experience with SD-WAN technologies and network security tools. Strong background in Microsoft Azure and automation tools. Experience leading network projects and scripting for automation. Desirable Experience Windows Server administration. Experience with Amazon AWS or other cloud platforms. Familiarity with Agile methodologies More ❯
Microsoft 365 Engineer/Tenant Administrator Our client is seeking an experienced Microsoft 365 expert with strong tenant administration and Office 365 ecosystem management experience. This role is pivotal in ensuring the smooth operation, governance, and optimization of Microsoft 365 services across the organization. You’ll be responsible for managing, supporting, and evolving all aspects of Microsoft 365 - from Exchange Online and Teams to Intune, SharePoint, and Security & Compliance. Key Responsibilities: Administer and maintain the Microsoft 365 tenant, ensuring system availability, security, and performance. Manage user accounts, licenses, and permissions across Microsoft 365 services. Configure and maintain Exchange Online, SharePoint Online, Teams, OneDrive, and related services. Implement and manage Microsoft 365 Security & Compliance … Directory (Entra ID) integrations, conditional access policies, and identity governance. Oversee Intune/Endpoint Manager for device enrollment, compliance, and application deployment. Troubleshoot and resolve issues related to the Microsoft 365 environment. Develop and maintain documentation, procedures, and governance policies. Stay current with Microsoft 365 updates, features, and best practices. Collaborate with IT, security, and business teams to More ❯
Senior Microsoft Engineer Permanent Home based £60k Summary We are seeking a Senior Microsoft Engineer with a primary focus on delivering projects centred around Azure and Microsoft 365 technologies. The role involves implementing and building systems and processes, ensuring smooth handover for ongoing operation under managed services. You will work closely with project managers and be the … environments. Collaborate with cross-functional teams to meet reliability and availability goals. Skills Expert knowledge of Azure services (compute, networking, storage, database, security, IAM, management tools) Strong experience with Microsoft 365 services Experience with Infrastructure as Code tools such as Terraform, Bicep, ARM Understanding of DevOps/SRE principles and CI/CD pipeline implementation Technical design and project … Problem-solving skills and ability to work independently and collaboratively Prior VMware vSphere experience (desirable but not essential) Willingness and ability to obtain UK security clearance Software/Tools Microsoft Azure (IaaS, PaaS, SaaS) Microsoft 365 suite Terraform, Bicep, ARM templates Azure DevOps or similar CI/CD tools PowerShell or other scripting languages for automation VMware vSphere More ❯
stratford-upon-avon, midlands, united kingdom Hybrid / WFH Options
NFU Mutual
Senior Systems Architect for Microsoft Dynamics 365 CRM Lead as the subject matter expert for Microsoft Dynamics 365 CRM and Power Platform, shaping NFU Mutual's customer data and digital capabilities. Influence strategy and governance, contributing to technical roadmaps, architecture standards, and presenting to senior IT leadership and occasionally the Executive Committee. Hybrid 80% homeworking available and … in Stratford-upon-Avon About the role We're looking for a Senior Systems Architect to join our Architecture team, with a focus on Microsoft Dynamics 365 CRM, Power Platform, and customer data management. As a Senior Systems Architect, you'll play a pivotal role in shaping the future of NFU Mutual's customer platforms. You'll be the … subject matter expert for our Microsoft Dynamics 365 CRM and Power Platform environment, ensuring it continues to evolve in line with business needs. You'll work closely with business stakeholders, IT leaders and project teams to design solutions that are robust, scalable and aligned to our technical strategy. You'll also provide thought leadership, creating and maintaining architecture patterns More ❯
Workplace Engineer to join their team. The Senior Modern Workplace Engineer will be responsible for the design, implementation, and support of Modern Workplace solutions, with a particular focus on Microsoft 365 and associated technologies. The successful candidate will act as a senior point of escalation, provide technical leadership, and ensure projects are delivered to high standards. Key Responsibilities Provide … advanced support of Microsoft 365 services (Entra ID, Intune, Teams, SharePoint). Act as the technical escalation point for complex incidents and service requests. Deliver client-focused solutions that align with security and compliance best practices. Support migration and adoption projects across modern workplace platforms. Implement Conditional Access policies for secure access control Your Skills and Experience Strong experience … with Microsoft 365, Intune, Teams, SharePoint, and related services. Excellent knowledge of Microsoft Defender, Sentinel & Azure AD Knowledge of PowerShell scripting Excellent problem-solving and communication skills. Relevant certifications (MS-500, SC-200, SC-300,AZ-500) desirable. More ❯
Workplace Engineer to join their team. The Senior Modern Workplace Engineer will be responsible for the design, implementation, and support of Modern Workplace solutions, with a particular focus on Microsoft 365 and associated technologies. The successful candidate will act as a senior point of escalation, provide technical leadership, and ensure projects are delivered to high standards. Key Responsibilities Provide … advanced support of Microsoft 365 services (Entra ID, Intune, Teams, SharePoint). Act as the technical escalation point for complex incidents and service requests. Deliver client-focused solutions that align with security and compliance best practices. Support migration and adoption projects across modern workplace platforms. Implement Conditional Access policies for secure access control Your Skills and Experience Strong experience … with Microsoft 365, Intune, Teams, SharePoint, and related services. Excellent knowledge of Microsoft Defender, Sentinel & Azure AD Knowledge of PowerShell scripting Excellent problem-solving and communication skills. Relevant certifications (MS-500, SC-200, SC-300,AZ-500) desirable. More ❯