2nd Line Support Engineer
- Hiring Organisation
- Adria Solutions Ltd
- Location
- Manchester, United Kingdom
- Employment Type
- Permanent
- Salary
- £30000 - £35000/annum
escalation point for the IT Service Desk, resolving complex technical issues efficiently. Support IT infrastructure projects, system upgrades, and technology deployments. Troubleshoot issues across Microsoft 365, Azure AD, Windows Server, networking, and endpoint environments. Collaborate with senior engineers and external vendors where required. Maintain accurate documentation and communicate clearly … service delivery. Essential Skills & Experience 1-2+ years’ experience in IT support, ideally within a corporate or financial environment. Strong experience with Microsoft 365, Intune, and Azure AD. Solid understanding of Windows Server, Active Directory, and Group Policy. Good grasp of networking fundamentals – VLANs, VPNs ...