in Birmingham on a permanent basis. Technically resolves end users Incidents and fulfils Service Requests, across all supported IT devices in accordance with agreed service levels. Utilising the Service Management tool-set (ITSM Remedy), provides accurate and timely updates to agreed standards for all allocated Incidents and Service Requests. Undertakes all relevant technical support and maintenance tasks/activities … as required by Change Management, Incident Management, Problem Management, Service Request Management, and IT projects. Where technical responsibilities dictate, liaise with other internal support teams, internal senior management and suppliers in the day to day management of Incidents and Service Requests. And where appropriate initiates the escalation process for Major Incidents. Identifies key issues … and risks, escalating promptly to line management team. Attends and actively participates in all daily stand up and team meetings. Key Technologies: End point device hardware knowledge (HP, Lenovo, Apple - laptops, iPhones, iPads, office telephony and WiFi Accessing and configuring Firmware/BIOS to set standards Operating System exposure - install/update/remediate (Microsoft Windows - all support More ❯
network and business functions. The IT Security Engineer will provide maintenance, development and 2nd/3rd line support of the IT security toolset, network and systems and perform vulnerability management, remediation, and ensure the development of secure and compliant IT and business solutions, secure design, deployment and operation of cloud infrastructure/services and Internal IT security consultancy. You … control lists, VLANs, VPNs, firewalls, WAF, MPLS, 2FA, Active Directory structures, PKI; Comprehensive understanding and experience of designing, configuring, implementing and deploying firewalls, IDS/IPS, authentication systems, log management, content filtering, MobileDeviceManagement and technologies based on IT/Cyber Security best practices; Experience in configuring, operating and maintaining SIEM solutions and log management; Experience in networking, troubleshooting, and analysis tools; Experience in vulnerability assessments, penetration testing and patch management; Identifying, assessing, reporting and mitigating technical security related risks within business processes, projects, systems, 3rd party and client engagements; Experience of leveraging threat & vulnerability management sources for preventative security measures and controls; Effective written and verbal communication (procedure documentation and managementMore ❯
Wolverhampton, West Midlands (County), United Kingdom
Intec Select Ltd
service requests are fulfilled in line with agreed SLAs and that users are communicated to, updating them through the process. Escalation of potential Major Incidents and Risk Events for management visibility and resolution. Participate in MobileDeviceManagement, ensuring that all new devices are enrolled correctly, the stock of mobile devices is maintained, and defective More ❯
service requests are fulfilled in line with agreed SLAs and that users are communicated to, updating them through the process. Escalation of potential Major Incidents and Risk Events for management visibility and resolution. Participate in MobileDeviceManagement, ensuring that all new devices are enrolled correctly, the stock of mobile devices is maintained, and defective More ❯
PC networks and IT infrastructure Administer and support Office 365 applications and Microsoft Teams Maintain and support the group AV systems Manage user access, including onboarding and offboarding Oversee mobiledevicemanagement Perform laptop and desktop imaging using SCCM Support and manage Uniflow printing systems Experience and Skills Proven experience in IT within the banking or financial … services industry Strong knowledge of Microsoft Office applications Good understanding of IT infrastructure, networking, and associated tools Experience with IT service management applications Hands-on experience with software deployment via SCCM ITIL certification is advantageous Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are More ❯
for client onboarding and ad-hoc project work, ensuring seamless implementation and configuration of various IT systems. The ideal candidate should possess extensive knowledge of RMM (Remote monitoring and management) and MDM (Mobiledevicemanagement) platforms, as well as Microsoft 365 and Google Workspace best practice setup and configuration. As an IT Engineer, you will play … to-cloud and direct-to-cloud backup solutions, Firewall configuration and network infrastructure. Excellent problem-solving and troubleshooting skills, with the ability to resolve complex technical issues. Strong project management skills, with the ability to manage multiple projects simultaneously. Excellent communication and interpersonal skills, with the ability to collaborate effectively with clients, team members, and vendors. We invite passionate More ❯
to around 6,500 NHS staff working at Stepping Hill Hospital and over 30 sites in the Stockport community. The successful candidate will have experience of supporting desktop and mobile technologies in the work place. You will have excellent problemsolving skills and an in-depth knowledge of computer architecture, windows operating systems, directory services and configuration management. Operating as … Certificate Knowledge Essential A good knowledge of computer architecture, Windows operating systems and office applications Data Protection and software licensing principals Directory Services/Administration Desirable ITIL Problem & Incident Management ITIL Configuration Management Desktop & application virtualisation MobileDeviceManagement Experience Essential Experience of supporting desktop technologies in a networked environment Experience of supporting the Windows … operating system and standard office applications Desirable Experience of supporting mobile technologies Working with an ITIL based Service Desk System Administering network and email user accounts Skills & Abilities Essential Good written and verbal communication skills Excellent analytical and problem solving skills Work proactively and without supervision Communicate clearly and confidently with colleagues at all levels of ability and seniority More ❯
Key Responsibilities: Deliver white-glove, face-to-face IT support to VIP users, including C-level executives and senior stakeholders. Manage and maintain all EUC devices, including laptops, desktops, mobile devices, and peripherals. Proactively prepare and support meeting rooms, ensuring AV equipment, conferencing tools, and connectivity are fully operational. Provide hands-on support for critical business applications and ensure … Experience: Proven experience in a VIP or Executive IT Support role within a corporate environment. Strong technical knowledge of Windows, macOS, Microsoft 365, conferencing tools (e.g., Teams, Zoom), and mobiledevice management. Experience with meeting room technologies (AV Systems, Smart Boards, Video Conferencing setups). Excellent interpersonal and communication skills, with a customer-first mindset. Ability to work … independently, manage priorities, and remain calm under pressure. Strong problem-solving skills and attention to detail. Familiarity with ITIL practices and service management tools (e.g., ServiceNow) is a plus. Working Conditions: On-site presence required 5 days a week at the London Head Office. Occasional out-of-hours support may be required for critical meetings or events. Collaborative environment More ❯
Key Responsibilities: Deliver white-glove, face-to-face IT support to VIP users, including C-level executives and senior stakeholders. Manage and maintain all EUC devices, including laptops, desktops, mobile devices, and peripherals. Proactively prepare and support meeting rooms, ensuring AV equipment, conferencing tools, and connectivity are fully operational. Provide hands-on support for critical business applications and ensure … Experience: Proven experience in a VIP or Executive IT Support role within a corporate environment. Strong technical knowledge of Windows, macOS, Microsoft 365, conferencing tools (e.g., Teams, Zoom), and mobiledevice management. Experience with meeting room technologies (AV Systems, Smart Boards, Video Conferencing setups). Excellent interpersonal and communication skills, with a customer-first mindset. Ability to work … independently, manage priorities, and remain calm under pressure. Strong problem-solving skills and attention to detail. Familiarity with ITIL practices and service management tools (e.g., ServiceNow) is a plus. Working Conditions: On-site presence required 5 days a week at the London Head Office. Occasional out-of-hours support may be required for critical meetings or events. Collaborative environment More ❯
and military personnel and be part of the crew that keeps the British Army in the air. We are looking for someone who will be responsible for the Network management and administration for the AACen as well as being the Network Engineer. You will also manage and procure IT hardware as required. We are advertising this post at … hours per week. Job description As the Network Administrator you will: Undertake systems administration for servers, switches, gateway, printers and MobileDeviceManagement system within AACen. Responsible for the design, setup, maintenance and revision of group policies Analyse and maintain awareness of current threats. Apply security patches as required and ensure routine updates are completed according to … IT based Higher National Diploma, Degree or CompTIA Network+ certification or 3 years of job-related experience considered as an alternative. Desirable: Microsoft Windows Server 2019, Administration, Group Policy Management, Active Directory Domain Services Cisco Certified Entry Networking Technician (CCENT) Cisco Certified Technician (CCT) Any IT network/hardware management qualifications Behaviours We'll assess you against these More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Littlefish
maintaining and enhancing our IT systems, ensuring seamless operations and top-notch service delivery. Key Responsibilities: Active Directory Administration: Oversee and manage Active Directory (AD) systems. SCCM/Intune Management: Expertly handle SCCM or Intune for efficient system management. Application Deployment: Deploy applications and manage builds with precision. Customer Collaboration: Work closely with customers to facilitate user acceptance testing. … based thinking. Support and Improvement: Address requests, implement changes, assist fellow engineers, and participate in continuous improvement activities. What Were Looking For: Intune & MDM Expertise: Proficiency in Intune and MobileDeviceManagement (MDM). MSP/Enterprise Experience: Background in a Managed Service Provider (MSP) or enterprise environment. SCCM/Intune Proficiency: Expertise in packaging and deploying … Experience with administering and deploying System Centre 2012 Configuration Manager. Productivity Suite Skills: Competence in configuring and deploying desktop productivity suites (Office 365 ProPlus, Office 2016). Windows Build Management: Skills in Windows build/image creation and management. Desktop Configuration: Knowledge of desktop configuration tools (ADK, MDT, Task Sequences). AD Administration: Strong experience in AD administration. PowerShell More ❯
experience in the following are required for this role: Networking & network services M365 administration End user support & customer service Google workspace Windows server Networking security IT experience in schools MobileDeviceManagement In Return This is a great opportunity to join an IT driven school with a close knit team who work collaboratively, and a chance to More ❯
experience in the following are required for this role: Networking & network services M365 administration End user support & customer service Google workspace Windows server Networking security IT experience in schools MobileDeviceManagement In Return This is a great opportunity to join an IT driven school with a close knit team who work collaboratively, and a chance to More ❯
the following disciplines: Server, Storage & Network Virtualization & Consolidation (focused primarily on HPE Solutions, but other OEM experience is a plus) VMware, Microsoft End User Computing: Virtual Desktop Infrastructure and MobileDeviceManagement Citrix XenDesktop, VMware Horizon Private, Public, and most importantly: Hybrid Clouds Enterprise Data Protection and Data Management Solutions, such as ILM Disaster Recovery, Business … agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management as well as technical or engineering decision makers. Ability to Develop, Create and respond to Technical Requests for Proposals (RFP's) Ability to Design and Create Complex Server & Storage More ❯
BS degree in Computer Science/Computer Engineering is a plus) 8+ years of experience in an Enterprise Customer Support Organization, with a minimum 5 years of direct personnel management experience Experience with process improvement methodologies/frameworks such as ITIL, Six Sigma Excellent English communication and presentation skills (both verbal and written). Skill in a second applicable … and objection handling skills Knowledge of Microsoft Active Directory, Kerberos, LDAP and directory technologies (highly desirable) Strong technical aptitude and know-how of Single Sign-On, SAML, Nix systems, MobileDeviceManagement (MDM) concepts Prior experience of Delinea products is a huge plus. Ability to travel on occasion What We'd Love to See: Quick learner with … thrive in a fast-paced environment and understand complex issues Excellent analytical, problem solving skills and ability to independently manage projects Track record in providing outstanding and unparalleled escalation management services Be proactive with a positive attitude Demonstrate a strong work ethic with a willingness to do what it takes to get the job done Delinea Culture & Benefits: Why More ❯
service requests are fulfilled in line with agreed SLAs and that users are communicated to, updating them through the process. Escalation of potential Major Incidents and Risk Events for management visibility and resolution. Participate in MobileDeviceManagement, ensuring that all new devices are enrolled correctly, the stock of mobile devices is maintained, and defective More ❯
service requests are fulfilled in line with agreed SLAs and that users are communicated to, updating them through the process. Escalation of potential Major Incidents and Risk Events for management visibility and resolution. Participate in MobileDeviceManagement, ensuring that all new devices are enrolled correctly, the stock of mobile devices is maintained, and defective More ❯
service requests are fulfilled in line with agreed SLAs and that users are communicated to, updating them through the process. Escalation of potential Major Incidents and Risk Events for management visibility and resolution. Participate in MobileDeviceManagement, ensuring that all new devices are enrolled correctly, the stock of mobile devices is maintained, and defective More ❯
engaging directly with end users to ensure a smooth and efficient deployment. Key skills & experience: Proven experience supporting iOS/iPhone deployments. Hands-on experience using Microsoft Intune for mobiledevicemanagement (MDM). Background in IT Support is advantageous. Excellent communication and customer service skills, with the ability to support users effectively and professionally. Ability to More ❯
service offering whilst working with the wider team to develop digital estates solutions for our new hospital development programme. You'll bring experience of property and estates related systems management from the NHS or another sector, along with strong technical skills in CAFM systems, PPM programmes and mobiledevice management. Proficiency with Excel and Microsoft Office along … from you. This role will be based over our 3 sites. **Previous applicants need not apply** Main duties of the job The postholder will lead the day-to-day management and development of the Trust's CAFM and Estates Information systems, ensuring data accuracy, compliance, and system availability. Key responsibilities include: Take a lead role in improving and developing … regarding this role. Person Specification Education Essential Educated to degree level or equivalent experience in computer technology systems Specialist knowledge and experience in the use of CAFM/Asset Management reporting systems Desirable AutoCAD Qualification and ability to review, manipulate/update drawings on an occasional basis Have a working knowledge of CAFM Systems (Planet) and IPR systems (MICAD More ❯
Meraki and Ubiquiti experience is advantageous Experience supporting typical enterprise security technologies such as Single Sign On, EDR, spam filtering & phishing controls. Crowdstrike skills are advantageous Experience supporting & administering MobileDeviceManagement Solutions JumpCloud experience is advantageous Experience in implementing or improving security controls & recommendations You are: Passionate and energetic in the work that you do Effective More ❯
basis. You will be accountable for managing and optimising the End User Computing (EUC) and Digital Workplace Services (DWS) portfolio, including devices like laptops, desktops, peripherals, printers, tablets, and mobile phones. This role involves owning the life cycle management of these products, collaborating with vendors for informed selection, optimizing client hardware, and managing client asset information. You will … for performance and efficiency. Maintain and manage client asset information accurately. Support the rollout of EUC Devices and Azure Virtual Desktops. Skills/Must have: Proven experience in product management, with a focus on EUC/DWS. Deep understanding of client device technologies and their underlying architecture. Expert-level knowledge of Intune, Azure Virtual Desktop (AVD), Application Packaging … MobileDeviceManagement (MDM), and CCaaS (eg, Genesys). Familiarity with Azure, SQL, DevOps, Microsoft 365, and PowerApps. Salary : £575 per day More ❯
Pontypridd, Mid Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Ignite Digital Search Ltd
IT team. This is a senior technical role responsible for delivering resilient and secure LAN WAN and VPN infrastructure across a large and complex environment. Key Responsibilities Lead operational management of enterprise-wide voice and data networks Configure, maintain, and support Cisco network infrastructure including switches, firewalls, and access points Deliver secure and efficient VPN WAN LAN and wireless … lead role Deep understanding of network design configuration and troubleshooting Proficiency in managing LAN WAN and VPN environments Experience with network security including firewalls, intrusion detection and prevention, and mobiledevicemanagement Excellent stakeholder communication and project delivery skills Relevant certifications such as CCNA CCNP CWNA or ITIL are desirable Desirable Technical Knowledge Cisco Catalyst Switches Cisco More ❯
end-user devices and core systems Assisting the IT team in the administration of VOIP and telephony systems Undertaking software and hardware installs General user administration, including account creation, management and deletion Apple product administration through an MDM (Mobiledevicemanagement) including iPad and iPhone devices General asset management duties including updating the asset register More ❯
embedded within the business. Contribute to the development of awareness and training programmes and assist with delivery to staff and the Information Governance Coordinator community. Provide a preventative risk management service through risk assessing and supporting higher risk projects/initiatives/procurement from the earliest stage. Provide subject matter expertise and guidance to leadership and staff across the …/Cyber Security operation. Any other duties commensurate with the role. Functional expertise/main job related skills Enterprise-wide knowledge of Information security, Information governance, Information Security risk management and Data Protection within the finance business sector. A good understanding of technical security processes, cloud services and secure software development and testing. Identifying, assessing, reporting and mitigating information … Security best practice eg: ENISA, NIST, ISF (Information Security Forum). Delivering credible engagement with business and technology functions and stakeholders. Effective written and verbal communication (procedure documentation and management reporting). Project Management and problem solving/troubleshooting (technical and management). Self-motivated and able to work independently/without supervision (manage own workload); and More ❯