51 to 65 of 65 Monzo Jobs in the UK

We're a VC backed, disruptive technology business with a purpose to make the world fairer and more productive. We are doing this by making assets more transparent, trustworthy and accessible - starting with real estate. Incomes have stagnated and we More ❯

customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ Hear from our UK team about what it's like working at Monzo London, Cardiff OR UK Remote £68,000 - £85,000 share options. Benefits Hear from the … their craft and excited by what we're building at Monzo. In this role, you'll be a key member of our press and communications team, helping to grow Monzo's reputation as a leading digital bank - one that's scaling quickly, with our customers at the centre of everything we do. Sitting in our small but mighty Communications … detail. Possess excellent organisational skills to manage multiple projects, prioritise effectively, and meet tight deadlines. Communicate clearly and confidently with all stakeholders, including senior leadership. Have a passion for Monzo's mission, using data to uncover stories and track performance, while staying ahead of trends and industry themes. What's In It For You £68,000 - £85,000 share More ❯

customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo Hear from our team about what it's like working at Monzo • London/UK Remote £140,000 - £165,000 + Share Options Benefits Technology About Customer Operations … at Monzo: The Customer Operations team provides tech-led and human support experiences for now over 10 million customers. We don't just solve customer problems - we aim to improve customer satisfaction and product engagement by providing effortless, fast, and empathetic support. Our Operations tech team has three focus areas: Creating in-app experiences that enable customers to solve … their own problems . As well as building customer experiences ourselves, we help all product teams at Monzo build better products by developing a system of reusable components that other teams can use. Tooling that enables our 3,500 customer support agents to give the best possible support for customers and automating away things that distract from that. Workforce More ❯

customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ The Customer Operations team provides tech-led and human support experiences for now over 10 million customers. We don't just solve customer problems - we aim to improve customer … three focus areas: Creating in-app experiences that enable customers to solve their own problems . As well as building customer experiences ourselves, we help all product teams at Monzo build better products by developing a system of reusable components that other teams can use. Tooling that enables our 3,500 customer support agents to give the best possible … a 3,500 strong workforce. This role will primarily focus on our customer support tooling and workforce management systems. As a Senior Staff Engineer: A Senior Staff Engineer at Monzo is a technical (IC) leadership position. As a Senior Staff Engineer in the Operations collective at Monzo, you will: Partner with the Engineering Director supporting the collective and More ❯

customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ We're looking for a proactive, enthusiastic and commercially-minded accountant to work on our financial accounting, and help us build a world-class finance function. This role would … like systems implementation, expanding into the European Union, continuing to grow our customer base, keep growing our lending business and adding to our marketplace. You'll work on scaling Monzo in a controlled way, while helping us optimise our financial accounting processes with the help of technology. You'll join the Finance team and report to our Financial Control … with diverse backgrounds You're interested in using data (SQL skills would be a bonus) You thrive in a dynamic and constantly evolving environment What we're doing at Monzo excites you! Not ticking every box? That's totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At More ❯

customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ We're looking to hire an Operations and Commercial Director to join our Core Banking collective. Core Banking is responsible for how our 12 million personal customers experience Monzo … closely and joining dots with operations, fincrime/fraud, marketing, risk and compliance, and product teams that we have strong interdependencies with (e.g. payments) across Core Banking and wider Monzo Ensuring rigorous commercial processes/outcomes: You'll work with the GM and the leaders in the collective to ensure we have a robust commercial strategy and processes that … they enable our product squads while they evaluate and manage our risks and controls, ensuring we have the right processes across the Collective to help us scale safely for Monzo and our customers. Lead a team of product operations specialists: A small but mighty team that you'll have the opportunity to grow You have a flexible strategic mind More ❯

customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ Our Finance team is growing and we're looking for a curious, adaptive and data-focused Regulatory Reporting Analyst with a strong attention to detail to join our regulatory … financial and prudential regulatory reporting requirements, working on projects and submissions relating to these and collaborating with teams across the bank. Producing timely, accurate and complete regulatory reporting for Monzo's regulators (and the associated management information required for sign-off) Interpreting, maintaining and documenting the applicable regulatory interpretations, such as the PRA Rulebook and UK CRR Designing and … you do have any specific questions ahead of this please contact us on We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo You can read them here. We'll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to More ❯

customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ We are looking for a Head of Asset Liability Management (ALM) to join the Treasury team. You'll report into the Deputy Treasurer, working closely with the Treasurer and … internal and regulatory requirements Developing and enhancing the current ALM framework, policies and models including stress testing scenarios/approaches Delivering the Internal Liquidity Adequacy Assessment Process (ILAAP) for Monzo and contributing to the production of the InternaI Capital Adequacy Assessment Process (ICAAP) and Recovery Plan sections Owning and enhancing the functionality of the ALM system with a hands … relationships with regulator where required Leading best practice approach to all areas of Treasury operations Working with teams across finance, second line & third line defence teams Promoting and representing Monzo at industry functions/forums to develop and drive initiatives such as balance sheet optimisation strategy We'd love to hear from you if Significant experience in a senior More ❯

customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ Core Banking is responsible for the current account that makes money work for 12 million customers. This includes the Personal Account, Joint Account, Under 16s and 16 - 17 accounts … money management (including payday, bills, budgeting, insights and more). What you'll do: Lead the charge: build a product vision and strategy for your area, ensuring alignment with Monzo's goals and an exceptional customer experience. Develop a team: build and coach a high-performing product team to obsess over customers, innovate, move quickly and ultimately enjoy their … the product vision and share the right context with the right people at the right time. Collaborate seamlessly: partner with engineering, design, data, research, marketing and other teams across Monzo to get stuff done. Have impact: define, deliver and measure the impact of the customer-focused experiences you create. You should apply if: You are a seasoned product leader More ❯

customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo Our Payments Collective The Payments Collective sits at the very heart of Monzo, responsible for all of the products and services that move money. Product Operations spans the … international payments offering, ensuring our processes are quick, seamless, and running efficiently. You'll be embedded within the Global Payments product team, and will work closely with teams across Monzo and key external partners to ensure international payments work seamlessly for our customers. You'll be setting up and managing a multitude of key partnerships, building operational processes that … and for fully remote workers we will provide extra support for your work-from-home setup. Plus lots more! Read our full list of benefits. Quick call with a Monzo Recruiter 30 min video-call with the Hiring Manager Full-Loop (1 x Technical and 1 x Behavioural video-interviews) This process should take around 2-3 weeks - your More ❯

customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ We're looking for an Investigation Manager to join Monzo's Financial Crime Operations (Ops) Special Investigations team. You will manage approximately 4 investigators focused on investigating insiders. … everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of … her/hers). If you'd like to, please spell out your name how it's pronounced so we know how to say it. What do you think Monzo's biggest insider threat is, and how is it different from other companies? Describe a time you faced a challenging investigation, where the "right" path wasn't clear. How More ❯

customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ We're looking for an Investigation Manager to join Monzo's Financial Crime Operations (Ops) Special Investigations team. You will manage approximately 4 investigators focused on investigating insiders. … everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of … her/hers). If you'd like to, please spell out your name how it's pronounced so we know how to say it. What do you think Monzo's biggest insider threat is, and how is it different from other companies? Describe a time you faced a challenging investigation, where the "right" path wasn't clear. How More ❯

customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ We're looking for a Lead Data Scientist excited to help build the bank of the future. You'll have the opportunity to super charge our user engagement in … and help us to build a bank that customers truly love. At Monzo, we're building a bank that is fair, transparent and a delight to use. We're growing extremely fast and have over 11 million customers in the UK. We've built a product that people love and more than 80% of our growth comes from word … of mouth and referrals. Enable Monzo to Make Better Decisions, Faster We have a strong culture of data-driven decision making across the whole company. And we're great believers in powerful, real-time analytics and empowerment of the wider business. All our data lives in one place and is super easy to use. 90% of day-to-day More ❯

customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ London or Remote (UK) £45,000 - £65,000 dependent on experience + Benefits We're looking for two Tech Recruiters to join our Hiring team on a 12-month … an amazing experience We want to go the extra mile to make sure that every applicant to every job feels valued, respected and never wavers in their support for Monzo, whatever the outcome of their application. You'll find the right candidates from a range of backgrounds and have ideas about how to make sure they feel welcome at … everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of More ❯

customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ London (UK) We'd look for this person to be in the London office at least once per week The Role: We're looking for a trusted partner to … everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of …/hers). If you'd like to, please spell out your name how it's pronounced so we know how to say it. Identity survey Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which More ❯