Incident Manager
- Hiring Organisation
- Appcast
- Location
- Leeds, UK
reliability engineering, observability engineering, or a senior technical monitoring role.Deep hands-on expertise with enterprise monitoring and observability platforms such as Zabbix, Splunk, DynaTrace, New Relic, Datadog, Grafana, or similar tools.Proven experience designing and implementing monitoring strategies for large-scale, distributed, customer-facing digital platforms.Strong understanding of alert … vs. informational alerts, ensuring consistent classification across all services.Review "missed detection" findings from the Major Incident Manager's Post-Incident Reviews and build new monitoring coverage to prevent recurrence of undetected issues.Ensure every alert in the ecosystem links to a documented runbook with clear response procedures that Engineers ...