demand as part of a product backlog. • Quality, Risk & Compliance: Accountable for ensuring all products supporting the business are compliant with internal security, risk management policies and practices, external regulatory and statutory requirements e.g. GxP, SARBOX and that Tech continuity plans are in place for all business-critical products. … Change & Releasemanagement: Manage change activity, including Software as a Service delivered change, into the production service in a compliant and efficient manner. • Integrations: Ensure data passing from upstream/downstream systems through integration is efficient, accurate and secure. This also include engineering and building drill-down dashboards … policies and processes regarding protection of sensitive data. Qualifications and skills Essential • Extensive experience with technical solutions supporting Compliance functions (e.g. Third Party Risk Management, Privacy, Whistleblower tools, Risk Management, Legal Operations tools) & related systems configuration and IT project management, system consulting & business analysis. • 10+ years of more »
needs to be based in Northern Ireland. 6 month contract Inside of IR35 A ideal candidate will support and maintain adherence within the Change & ReleaseManagement process within the company and customer base. Responsibilities: Support the implementation and improvement, processes, and procedures under the direction of the Senior … Change Manger. Monitor compliance and ensure the processes and procedures are being adhered to. Support ISO compliance procedures and audit activities annually. Present Change Management process to Clients, Internally and as required for ISO Audits Deliver the process role of “Change Manager”, Chair and participate in internal and customer … and actions are delivered. Use of Change Review boards (Pre-CAB) if applicable to facilitate the preparation and assessment of RFCs. Support the operational management of all types of Change and Release CRQs via Remedy. Support Project teams to ensure Change management procedures are incorporated into their more »
Bristol Area, South West, United Kingdom Hybrid / WFH Options
La Fosse Associates Ltd
Are you keen to join a truly caring firm? You will be Joining this UK-owned business as their Change & Release Analyst where you will report directly into the Change & ReleaseManagement Lead. This is a fast paced environment, spanning across Business Systems and will work closely … with all levels of stakeholders, including management, system specialists, system owners, business stakeholders, development teams, and 3rd party technology partners. Location: London or Bristol - (hybrid 3 days on-site) Remuneration: up to£45,000 + 15% pension or 10% pension with 5% salary increase + up to 12% bonus … + private medical + life insurance + 28 days holiday + more! Your role as a Change and Release Analyst: Demonstrable experience in the day to day operation in Change and Release Management. Experience of working in a complex multi-sourced environment. Excellent working knowledge of Service Managementmore »
Packaging Team is responsible for managing the end to end delivery of applications and Operating System gold builds, and the on-going life cycle management for those applications. Behaviours Demonstrate the ability to methodically work through issues Identify issues end users might be facing and drive improvement and simplifications … to deal directly with clients in a friendly and highly confident manner demonstrating excellent internal and external customer communication skills Experience of Application Lifecycle Management in an Enterprise environment as part of a desktop transformation project Strong Application Packaging experience using Flexera AdminStudio, InstallShield, IS Recapture & ORCA Expert understanding … savvy and understand the concerns and priorities of our customer and our own support teams ESSENTIALS SKILLS/QUALIFICATIONS: Basic Understanding of IT project management methodologies including agile and waterfall Basic Knowledge of project management tools and techniques Microsoft Active Directory server Microsoft Group Policy Objects (GPOs) Understand more »
Application Packaging Team is responsible for managing the end to end delivery of applications and Operating System gold builds, and the on-going lifecycle management for those applications. Behaviours Demonstrate the ability to methodically work through issues Identify issues end users might be facing and drive improvement and simplifications … to deal directly with clients in a friendly and highly confident manner demonstrating excellent internal and external customer communication skills Experience of Application Lifecycle Management in an Enterprise environment as part of a desktop transformation project Strong Application Packaging experience using Flexera AdminStudio, InstallShield, IS Recapture & ORCA Expert understanding … savvy and understand the concerns and priorities of our customer and our own support teams ESSENTIALS SKILLS/QUALIFICATIONS: Basic Understanding of IT project management methodologies including agile and waterfall Basic Knowledge of project management tools and techniques Microsoft Active Directory 2003-2016 server Microsoft Group Policy Objects more »
North Cumbria Integrated Care NHS Foundation Trust
onto a Business Analyst Level 4 Apprenticeship. Main duties of the job This role involves day to day support of the applications including, incident management, request fulfilment, problem management, monitoring, change & releasemanagement and decommissioning. This is a busy role so we are looking for we … a technical environment with a Service Desk and associated tools Desirable oDelivering continual service improvements oWorking within an environment that applies the ITIL Service Management framework oWorking in the NHS Knowledge Essential oWorking knowledge of the NHS oUnderstanding of application purposes and requirements in a clinical environment (e.g. PAS more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
SF Recruitment (Tech)
Working with a leading business in Birmingham in their search for a Service Transition Manager/Release Manager to join them on a fixed term contract until July 2026. Paying up to £54,500 base + 14.5% pension contribution and 40 days annual leave. Hybrid working is in place. … Main Duties From an IT perspective, the Service Transition Manager is to ensure a consistent and effective transition through: Transition Management - Work closely with the Applications Quality Assurance Manager, Service Management, Service Owners, Business Analysts and the Project Office to ensure that the transition and release meets … the requirements of the programme. - Lead and coordinate ReleaseManagement teams ensuring that releases deliver the value to the team on time meeting quality and governance considerations and that these releases are documented and evidenced as required. - Liaise with Service Management leads (i.e. Service Desk, Knowledge, Change more »
Application Packaging Team is responsible for managing the end to end delivery of applications and Operating System gold builds, and the on-going lifecycle management for those applications. Behaviours • Demonstrate the ability to methodically work through issues • Identify issues end users might be facing and drive improvement and simplifications … to deal directly with clients in a friendly and highly confident manner demonstrating excellent internal and external customer communication skills • Experience of Application Lifecycle Management in an Enterprise environment as part of a desktop transformation project • Strong Application Packaging experience using Flexera AdminStudio, InstallShield, IS Recapture & ORCA • Expert understanding … savvy and understand the concerns and priorities of our customer and our own support teams ESSENTIALS SKILLS/QUALIFICATIONS: • Basic Understanding of IT project management methodologies including agile and waterfall • Basic Knowledge of project management tools and techniques • Microsoft Active Directory 2003-2016 server • Microsoft Group Policy Objects more »
Application Packaging Team is responsible for managing the end to end delivery of applications and Operating System gold builds, and the on-going lifecycle management for those applications. Behaviours • Demonstrate the ability to methodically work through issues • Identify issues end users might be facing and drive improvement and simplifications … to deal directly with clients in a friendly and highly confident manner demonstrating excellent internal and external customer communication skills • Experience of Application Lifecycle Management in an Enterprise environment as part of a desktop transformation project • Strong Application Packaging experience using Flexera AdminStudio, InstallShield, IS Recapture & ORCA • Expert understanding … savvy and understand the concerns and priorities of our customer and our own support teams ESSENTIALS SKILLS/QUALIFICATIONS: • Basic Understanding of IT project management methodologies including agile and waterfall • Basic Knowledge of project management tools and techniques • Microsoft Active Directory 2003-2016 server • Microsoft Group Policy Objects more »
Cannock, Staffordshire, United Kingdom Hybrid / WFH Options
Veolia
Convey enthusiasm for products, leading teams, stakeholders and users to understand the meaning behind functions & services and acting as a motivating force. Ensuring the releasemanagement lifecycle is applied and adhered to. Manage risks and work with product vendors to resolve issues that affect release scope, schedule … and quality. Supporting the management of Product Leads in training and product best practice. Supporting the Product Owner with management of the wider Product teams including but not limited to onshore and offshore developers. Work with the Product Owner to influence the product roadmap, contributing primarily to the … Remain constantly up to date with technology advances that could positively influence the system and/or roadmap. What are we looking for? Stakeholder management experience. Previous product management experience. Jira experience. Writing user stories. Knowledge of the software development lifecycle, including agile techniques and traditional methods. Proactive more »
environment ensuring all applications are being fully supported in Test/Non production mode. 5+ years of experience in Test/Non production deployment management experience. This role is to support and execute deployments in non-prod environments Worked in complex , multi stream application environment To deploy builds into … non production environments To Work closely with Development and ReleaseManagement to solve complex Build/Deployment process throughout all phases of the software To ensure all changes fall within application maintenance windows Ability to create builds (Hotfix and/or full EAR) using the information provided by … identify processes in need of automation or scripting To Build and maintain automatic deployment scripts To be able to coordinate with different teams - Configuration Management team, DBA's, Customer Infra teams and Application Development teams as part of deployment execution Ability to understand various deployment release notes and more »
New Software Installations Upgrades and patching Client and database copies Ad hoc backups and system copies Batch job scheduling Transport Responsibilities Printer Maintenance Security management Database monitoring, parameter tuning and configuration Functional Provide technical support for changes in business strategy as related to the SAP Environment Prevent incidents from … hardware components, server, storage, backup, networks and ability to utilise that knowledge tailored to customer business requirements and timelines Lend project support and implement management procedures for technical implementations Handle customers’ technical concerns and skilfully negotiate closure Demonstrate in-depth understanding of technical and operational challenges managing the information … issues in SAP. 1st/2nd Line support of SAP ERP, SRM, CRM, Portal and BW applications (user access, printing, authorisation) Assist with the Management the effective transport of configuration and fixes through the SAP Landscape Assist with the application of SAP Support packages to the SAP systems and more »
for a Technical Support Analyst to join our team. Reporting to the Technical Support Team Lead, you will be accountable for Incident, Change, Problem & Releasemanagement, providing technical analysis to Cargo related products, establish customer relationship and engage with them regularly. Responsibilities: Provide first level support through the … effective management of all incoming customer tickets and queries. This includes, but is not limited to: Gather all pertinent information from customers to ensure a full understanding of the query and/or issue raised Provide in-depth analysis including testing, resolution where applicable & updating the customers timely Manage … s) Provide timely updates to the customer regarding the status of their queries and/or issues Manage Major Incidents by following major incident management process & communication (customers & internal management) Manage Service Desk tickets following ITIL guidelines as outlined in the Service Desk Call handling procedures or as more »
london (hayes), south east england, United Kingdom
CHAMP Cargosystems
for a Technical Support Analyst to join our team. Reporting to the Technical Support Team Lead, you will be accountable for Incident, Change, Problem & Releasemanagement, providing technical analysis to Cargo related products, establish customer relationship and engage with them regularly. Responsibilities: Provide first level support through the … effective management of all incoming customer tickets and queries. This includes, but is not limited to: Gather all pertinent information from customers to ensure a full understanding of the query and/or issue raised Provide in-depth analysis including testing, resolution where applicable & updating the customers timely Manage … s) Provide timely updates to the customer regarding the status of their queries and/or issues Manage Major Incidents by following major incident management process & communication (customers & internal management) Manage Service Desk tickets following ITIL guidelines as outlined in the Service Desk Call handling procedures or as more »
Work on L2 and L3 incidents and report progress Update systems with progress on incidents Work with third parties to resolve incidents Update config management and knowledge management databases Support path to live releasemanagement and deployment Required Technical and Professional Expertise Able to configure and more »
and technologies into projects where applicable. Quality Assurance: implement and enforce coding standards. Ensure that the team delivers high-quality, bug-free code. Risk Management: identify and mitigate technical risks associated with projects. Proactively address technical challenges to avoid project delays or issues. Training and Mentorship: mentor team members … Secure by design best practises RESTful API development Testing framework knowledge (XUnit, Moq) and test driven development experience Experience of source code control and releasemanagement (CI/CD pipelines, Azure DevOps) Knowledge of API testing (Postman). Database management (SQL/Oracle), extensive query skills and more »
customers’ lives and contributing to the success of the business every day. Job Description We have a fantastic new opportunity for an IT Environment & Release Analyst to join usin Hove! Bringing stability and control to L&G IT environments, you’ll own non-production environments, orchestrate their usage and … of the environments from OS versions, patch status, software versioning Defining, establishing and maintaining Environment Strategies, auditable policies, processes, and IT Controls for Environment Management in line with industry best practice (ITIL) Managing application environments allocation, multiple bookings, or shared usage and maintaining the schedule of environment usage Working … and purpose meets strategic objectives and supports change flexibility. Maintaining environment cost profile and supporting in reducing associated costs Negotiating, planning and managing all release/deployment activities to forward plan the release windows and cycles across the estate from an environment perspective, including task/resource/ more »
finding solutions to problems Provide technical expertise in Payroll Update systems with progress on incidents Work with third parties to resolve incidents Update config management and knowledge management databases Support path to live releasemanagement and deployment Required Technical and Professional Expertise Able to configure and more »
and embrace failure. Proven ability to work successfully with colleagues and clients in high-pressure situations. Positive attitude and customer focus with excellent time management skills. Willingness to share knowledge and build a supportive culture. Ability and willingness to research best practices, adjust as appropriate and implement within a … DevSecOps principals and concepts such as CI/CD and IaC. Experience of SRE environments and processes specifically in the areas of availability, incident management and monitoring. Excellent analytical and problem-solving skills. Effective communication skills, both written and verbal. Ability to work well in high-pressure situations. Experience … using Azure Monitor, App insights and KQL or similar tooling. Experience writing runbooks, and implementation plans and adopting incident management best practices. Strong understanding of environment architecture and releasemanagement as part of the software development lifecycle. Experience using SolarWinds or similar tooling. Knowledge of Scripting languages more »
the successful delivery of these solutions will require you to plan, coordinate and lead activities across the full delivery lifecycle. Responsible for the resource management, recruitment, development and growth of our bespoke development capabilities. Leading design phases on Business IT programmes, validating requirements and ensuring that all aspects of … internal and external suppliers. Handover from development and pilot into supported production, ensuring that appropriate documentation and support models are in place. Change, Incident & ReleaseManagement of Bespoke Developments. Having responsibility for the on time delivery of quality solutions that meet business requirements. Supplier and cost management … new technology solutions that could bring significant benefit to the business. Skills and experience A minimum of 3 years demonstrable track record of successful management of internal and external development teams to deliver complex technical and service solutions You will need to have significant previous experience with the below more »
manipulation, querying, and optimising performance. - Familiarity with the Microsoft Power Platform Admin Center. - Demonstrated expertise as a Power Platform Developer, and skilled in data management through the Microsoft BI stack. - Experienced on version control systems, releasemanagement tools, and environment management practices to facilitate seamless transitions more »
manipulation, querying, and optimising performance. - Familiarity with the Microsoft Power Platform Admin Center. - Demonstrated expertise as a Power Platform Developer, and skilled in data management through the Microsoft BI stack. - Experienced on version control systems, releasemanagement tools, and environment management practices to facilitate seamless transitions more »
some initiatives. You will be responsible for driving the efforts & improvements to our OCP implementation, build, support and improve our tools for continuous integration, releasemanagement and provide support to feature teams implementing solutions across a wide range of digital services for Customers and Colleagues. You will manage … strong DevOps skill set with expertise in Continue Integration and Continue Deployments using tools like Jenkins, Spinnaker, Nexus, and Git. Experience working with package management tools like pnpm, npm, maven, gradle, helm… Experience working with agile development methods & tooling e.g. Kanban, Jira & Confluence, and working as part of an … of these would be really useful Understanding of security principles within cloud technologies. Experience of Urban Code Deploy. Experience with a configuration and deployment management tools is an advantage. e.g., Terraform, Chef, Puppet. API management platform (Apigee, API Connect), Dynatrace, Adobe Analytics and General Data Analytics. Experience in more »
warrington, cheshire, north west england, United Kingdom Hybrid / WFH Options
ShortList Recruitment Limited
Foundation Certified (Desirable) -Knowledge of data security, access controls and user security. -Relevant IT Degree or commercial experience in a similar role. -Understanding of releasemanagement and testing processes -Working knowledge of MS Office, SharePoint and Azure Dev Ops -Understanding of AWS -Knowledge of Linux, PowerShell and Python more »
you will technically analyse a variety of applications to understand the installation, configuration, functionality, interoperability and security aspects of software to produce technical and releasemanagement documents to support the deployment and subsequent support of the application. You will be working with Desktop, Web applications, Client/Server more »