101 to 102 of 102 Salesforce Service Cloud Jobs in the UK

We are currently recruiting for a leading IT Consultancy for the role of Salesforce DevOps Consultant. As an industry leader, this organisation is dedicated to delivering cutting-edge technology solutions for businesses. With a strong focus on innovation and customer-centric technology, the company offers a dynamic, collaborative environment … technical expertise, leadership, and creative problem-solving are highly valued. What you’ll be doing: Manage deployment workflows using DevOps tools (Copado, GitHub, CodeScan, Salesforce DX, and VS Code) ensuring smooth and efficient delivery pipelines Conduct code testing, validate coverage, enforce quality through peer reviews, maintain task visibility via … Strong experience with DevOps methodologies and deployment pipelines Well skilled in establishing, tracking, and overseeing key performance indicators for contact centres Deep understanding of Salesforce architecture, including Classic and Lightning frameworks Practical experience with Amazon Connect and Service Cloud Voice for telephony and customer interaction solutions Proficient More ❯

talents in us, and we'll return the compliment. Job Description: Support users by providing technical product support to enhance their overall product and service experience; through strong product and application knowledge assist users with technical queries enabling them to successfully configure, manage, and complete their project. Essential Duties … in anticipating client needs. Develop knowledge of industry and client use cases in order to more fully understand background of support questions. Capture all service requests, interactions, and communications in Salesforce Service Cloud. Delight the customer through every interaction. Coach and mentor less experienced team members. Suggest … to the table their experience and critical thinking on how these features will impact clients. Participate in special projects. Maintain strong quantitative performance in service metrics. May attend in-person client events to represent Datasite Service. Other additional duties as may be requested from time to time. Minimum Requirements More ❯