51 to 65 of 65 Salesforce Service Cloud Jobs in the UK

Contract Role: Prompt Engineer (Salesforce & Generative AI Integration) Duration: 4–5 months (November – March) Hourly Rate: £54.60 - £60/hour inside IR35 Location: Fully Remote (UK-based candidates only) Overview We are seeking a highly skilled Prompt Engineer with deep expertise in the Salesforce platform and hands-on experience in Generative AI integration . This role bridges the … gap between business requirements and intelligent automation, crafting high-impact prompts and embedding AI capabilities into Salesforce workflows to enhance customer experience and operational efficiency. Key Responsibilities Salesforce Platform Expertise Design and configure Salesforce objects, data models, and automation using Flows, Apex, and Lightning Web Components (LWC) . Leverage Service Cloud and Sales Cloud functionality to support AI-driven use cases. Integrate Einstein AI and Prompt Builder within Salesforce environments. Prompt Engineering Fundamentals Develop clear, context-rich prompts for generative AI models, ensuring accuracy and relevance. Apply role-based prompting , task specificity , and format constraints . Continuously refine and iterate prompt logic based on output quality and user feedback. Business Process & Use More ❯

Join One of the UK's Leading Property Management Companies and Shape the Future of Salesforce Innovation Are you a passionate and experienced Senior Salesforce Developer ready to take the lead in transforming digital experiences? At Residential Management Group (RMG) , one of the UK's largest and most respected property management companies, we're offering an exciting opportunity … a bi-weekly schedule, with two office-based days every fortnight. You'll join a collaborative team of engineers, designers, and architects, leading the design and delivery of innovative Salesforce solutions that drive our business transformation and make a meaningful difference to the communities we serve. Key Responsibilities Lead the end-to-end delivery of Salesforce solutions, from … design to deployment. Design and document optimised, user-led technology solutions. Engineer scalable, resilient, and secure Salesforce applications. Conduct and document comprehensive technical testing, including automation where possible. Collaborate with project teams and stakeholders throughout the delivery lifecycle. Provide expert-level support and mentorship to peers and junior engineers. Ensure security-by-design in all engineering and service More ❯

UK and Ireland we support nearly 2,000 customers, including the largest Sage 200 customer base in the UKI. Our recurring license revenue depends heavily on the high-quality service we provide, making our Support offering a cornerstone of our success. In this key leadership role, you’ll manage one of our largest departments, ensuring we consistently meet SLA … support team of 50+ highly skilled consultants across multiple products. Build a positive team culture where learning, development, accountability and customer focus thrive, coming together to deliver an extraordinary service to customers and a world class eNPS outcome. Establish clear goals and performance expectations/objectives which deliver against and exceed customer requirements – supporting all colleagues in achieving productivity … customer journey, identifying pain points and WOW moments as the voice of the customer internally, feeding insights into product, operations, and leadership teams. You’ll maintain and improve key service metrics such as CSAT, tNPS, time to resolution, Customer Effort (CES) and externally facing SLA adherence. You will understand the key drivers of customer attrition, ensuring that customer retention More ❯

Salesforce Administrator - 6 Month Contract - £300/Day (Outside IR35) - London/Hybrid A fast-growing Saas business is looking to expand its internal Salesforce function and is seeking a Salesforce Administrator to support the day-to-day build, maintenance, and optimisation of the platform. You'll be responsible for managing data within Salesforce, including data … configuration and customisation tasks, such as creating Workflows and Flows. A key part of the role involves working closely with c-level stakeholders to understand and deliver on their Salesforce requirements, as well as building custom reports and dashboards. You'll collaborate with the internal Revenue Operations team to generate leads and produce sales reports. Key Skills: Hands-on … experience with Salesforce (Classic and Lightning) Strong knowledge of Sales Cloud and Service Cloud Proven experience in configuration and customisation Building reports and dashboards Data management, migration, and analytics Understanding of Revenue/Sales Operations More ❯

technical professionals to deliver innovative solutions for a variety of stakeholders. This role is primarily focused on supporting and developing a headless e-commerce storefront built with React and Salesforce PWAKit. You ll help shape customer-facing features, develop tools and components, and contribute to the ongoing evolution of a modern online experience. This is a varied position offering … opportunities to work across web platforms, mobile app enhancements, A/B testing initiatives, and internal tooling. You ll also gain exposure to wider technologies such as Salesforce Force. com, Service Cloud, and Cloud Operations platforms. Key Responsibilities Work collaboratively in a cross-functional team to deliver new features and enhancements Drive improvements that support day … outcomes into the codebase Build microservices and campaign support toolkits Contribute to the development of non-transactional marketing or content sites Deliver bug fixes and new functionality across Commerce Cloud sites and mobile apps Participate in sprint planning, technical design sessions, retrospectives, and code reviews What We re Looking For Attitude Positive, intuitive, and proactive mindset Team-oriented, with More ❯

technical professionals to deliver innovative solutions for a variety of stakeholders. This role is primarily focused on supporting and developing a headless e-commerce storefront built with React and Salesforce PWAKit. You’ll help shape customer-facing features, develop tools and components, and contribute to the ongoing evolution of a modern online experience. This is a varied position offering … opportunities to work across web platforms, mobile app enhancements, A/B testing initiatives, and internal tooling. You’ll also gain exposure to wider technologies such as Salesforce Force. com, Service Cloud, and Cloud Operations platforms. Key Responsibilities Work collaboratively in a cross-functional team to deliver new features and enhancements Drive improvements that support day … outcomes into the codebase Build microservices and campaign support toolkits Contribute to the development of non-transactional marketing or content sites Deliver bug fixes and new functionality across Commerce Cloud sites and mobile apps Participate in sprint planning, technical design sessions, retrospectives, and code reviews What We’re Looking For Attitude Positive, intuitive, and proactive mindset Team-oriented, with More ❯

Salesforce Solution Architect Remote - London About the role: We're looking for an experienced Salesforce Solution Architect to design, lead, and deliver scalable Salesforce solutions across multiple clouds and integrations. You'll take ownership of the end-to-end architecture, mentor teams, and shape high-impact solutions that drive business success. Key Responsibilities Lead Salesforce architecture … and guide delivery teams. Design scalable, best-practice solutions and proof-of-concepts. Collaborate with stakeholders to ensure seamless delivery. Stay ahead of new Salesforce releases and innovations. What You'll Bring 5+ years of Salesforce implementation experience. Strong expertise in Apex, LWC, Aura, VisualForce & REST/SOAP APIs. Solid grasp of SOQL, SOSL & integration patterns. Salesforce Certified (PD1, Admin, App Builder). Sales/Service Cloud or Architect certs, SQL/Java knowledge, Agile background. Why Join Competitive package & growth opportunities Chance to shape architecture direction & mentor a talented team If you're a hands-on Architect passionate about driving Salesforce innovation - we'd love to hear from you More ❯

Salesforce Technical Consultant/£45,000-55,000 per annum/Nottingham (hybrid) Our client has a requirement for a detail oriented Salesforce Technical Consultant to come on board asap. This person should possess strong business facing skills as well as advanced hands-on capability with Salesforce and possess a strong focus for delivering high quality solutions. … Knowledge of core Salesforce systems such as Sales and Service Cloud is essential and any other niche specialisms could be beneficial as well. This role requires a minimum on site presence of at least two days per week in Nottingham. Responsibilities include: Work with stakeholders to gather requirements Lead on client workshops and run discovery sessions Hands … on configuration, testing, deployment Ideally you will have: 3+ years Salesforce experience Excellent communication skills (both written and verbal) Salesforce certifications are a bonus Interviews are ongoing so please apply now to avoid missing out More ❯

Salesforce Business Analyst South Wales (Hybrid - 2 days in-office) Permanent About Us Join a forward-thinking and rapidly growing company based in the heart of South Wales.Our client is a market leader in the field, driven by innovation and a commitment to using technology to enhance business operations and customer experience.This small but growing companybelieve in a collaborative … culture where your skills and ideas can make a real impact. The Role We are seeking a proactive and detail-oriented Salesforce Business Analyst to jointhedynamic team. In this key role, you will be the crucial link between business stakeholders and the technical development team. You will be responsible for understanding business needs, translating them into technical requirements, and … ensuringthe Salesforce platform is optimised to support our strategic goals. This is a hybrid role, requiring you to be in our South Wales office two days a week to collaborate with the team, with the flexibility to work from home for the rest of the week. Key Responsibilities: Gather and analyse business requirements from various stakeholders. Document business processes More ❯

You will be predominantly focussed on supporting aspects of the online business across Iceland’s portfolio of websites, particularly on the recently launched headless storefront centred around React and Salesforce PWAKit.It is a varied job that covers creating new features, building components our customers can interact with, A/B tests, campaign support, platform developments for the Iceland.co.uk site … some developments to complement our mobile apps. While largely focused around supporting our Ecommerce site, there are opportunities to work with other projects and technologies, including exposure to the SalesForce Force.com and Service Cloud platform, and our Cloud Operations function. In this role you will: Work within a multi-disciplined team to deliver new enhancements and … and implement successful changes in core code base Develop of microservices/campaign toolkits Develop of our portfolio of non-transactional sites Features/bug fixes for our Commerce Cloud sites and apps Contribute to planning, solution design, retrospectives and reviews Attitude Positive and intuitive Supports teamwork and collaboration Initiates and grows ideas within the team Good communication and More ❯

stakeholders. You will be predominantly focussed on supporting aspects of the online business across Icelands portfolio of websites, particularly on the recently launched headless storefront centred around React and Salesforce PWAKit. It is a varied job that covers creating new features, building components our customers can interact with, A/B tests, campaign support, platform developments for the Iceland.co.uk … some developments to complement our mobile apps. While largely focused around supporting our Ecommerce site, there are opportunities to work with other projects and technologies, including exposure to the SalesForce Force.com and Service Cloud platform, and our Cloud Operations function. In this role you will: Work within a multi-disciplined team to deliver new enhancements and … and implement successful changes in core code base Develop of microservices/campaign toolkits Develop of our portfolio of non-transactional sites Features/bug fixes for our Commerce Cloud sites and apps Contribute to planning, solution design, retrospectives and reviews Attitude Positive and intuitive Supports teamwork and collaboration Initiates and grows ideas within the team Good communication and More ❯

part of the IT function. This is an exciting time to join a growing area of the Group. More about your role Reporting to the Head of Digitisation, the Salesforce Engineering Manager will play a key role in the build and development of high performing engineering teams, whose role it is to deliver and continuously improve our Digitisation technology … capabilities. As well as being responsible for the development of the team members, you will deliver elements of the strategic short and long-term Salesforce roadmap. Working closely with Product Managers, you will be responsible for the delivery of strategic digitisation solutions. In addition, to ensuring that the engineered solutions and changes are documented, you will work with Solutions … Architects and other Engineering managers to produce and maintain detailed technical architecture designs for the Group's Salesforce estate. At Places for People, we are committed to a safe working environment so a basic DBS check is mandatory. More about you The ideal candidate will have a proven track record of building and leading high performing teams. Experience in More ❯

Nicholas Howard are recruiting for a Senior Salesforce QA Engineer to join our client, a leading global med-tech business, as they continue to scale. With a mix of manual and automated testing skills, the focus will be primarily applications testing, helping build out the automation framework, and testing mobile software and cloud based services. Working in an … agile environment, we are looking for testers who have a strong depth of Salesforce experience, Classic and Lightning, ideally Sales Cloud and Service Cloud. This is essential, with current knowledge required, coupled with the ability to collaborate and work with developers, QA and wider IT teams across the international region. We will also be looking for cross More ❯

Nicholas Howard are recruiting for a Senior Salesforce QA Engineer to join our client, a leading global med-tech business, as they continue to scale. With a mix of manual and automated testing skills, the focus will be primarily applications testing, helping build out the automation framework, and testing mobile software and cloud based services. Working in an … agile environment, we are looking for testers who have a strong depth of Salesforce experience, Classic and Lightning, ideally Sales Cloud and Service Cloud. This is essential, with current knowledge required, coupled with the ability to collaborate and work with developers, QA and wider IT teams across the international region. We will also be looking for cross More ❯

Nicholas Howard are recruiting for a Senior Salesforce QA Engineer to join our client, a leading global med-tech business, as they continue to scale. With a mix of manual and automated testing skills, the focus will be primarily applications testing, helping build out the automation framework, and testing mobile software and cloud based services. Working in an … agile environment, we are looking for testers who have a strong depth of Salesforce experience, Classic and Lightning, ideally Sales Cloud and Service Cloud. This is essential, with current knowledge required, coupled with the ability to collaborate and work with developers, QA and wider IT teams across the international region. We will also be looking for cross More ❯