22 of 22 Senior Support Analyst Jobs in the UK

Senior IT Support Analyst – 6 Month FTC Full Time | Office Based | City of London £50,000 - £60,000 per annum Is this the Senior IT Support Analyst role for you? Crone Corkill are assisting a financial client as they look to bring in a … personable 2nd/3rd Line focused Senior IT Support Analyst to the team on an initial 6 month fixed term contract, with potential to be extended/made permanent thereafter. The business is currently in the process of implementing a complex financial platform, so need another resource … do not have relevant experience working within the financial/banking industry, you’re unlikely to be considered. What will you do as a Senior IT Support Analyst? Act as an escalation point for 1st Line and resolve 2nd & 3rd Line issues Design, implement, and troubleshoot Windows More ❯

Senior IT Support Analyst – 6 Month FTC Full Time | Office Based | City of London £50,000 - £60,000 per annum Is this the Senior IT Support Analyst role for you? Crone Corkill are assisting a financial client as they look to bring in a … personable 2nd/3rd Line focused Senior IT Support Analyst to the team on an initial 6 month fixed term contract, with potential to be extended/made permanent thereafter. The business is currently in the process of implementing a complex financial platform, so need another resource … do not have relevant experience working within the financial/banking industry, you’re unlikely to be considered. What will you do as a Senior IT Support Analyst? Act as an escalation point for 1st Line and resolve 2nd & 3rd Line issues Design, implement, and troubleshoot Windows More ❯

Job Title: Senior Support Analyst Location: London & Wellingborough Based – Flexible/Office Location/Remote Job Type: Full-time About the Company: Based in central London & Wellingborough and operating throughout the UK and internationally, Food Alert is a leading food safety and health & safety consultancy. Our clients … The Ivy Collection, Dishoom, Citizen M, and Harbour Hotels. We are also part of The Citation Group whose portfolio of companies proudly deliver compliance support services to more than 45,000 clients. Our mission is to be the company that colleagues and clients want to work for and with. … Key Responsibilities As a Senior Support Analyst, you’ll act as a senior member within the client support function, providing third and second-line support and acting as a key escalation point for complex or high-impact issues. You will not have direct line More ❯

Senior Application Support Analyst - Commodities Trading Fantastic opportunity for an experienced Application Support Analyst with a background supporting Front Office trading to grow their career in a fast-growing and hugely successful commodities trading business based in Central London. Hybrid working model, with excellent working … culture and colleagues at the top of their game. The successful Application Support Analyst will have prior experience working in a similar role supporting high-functioning trading or similar front office teams within Commodities trading. You will be working with the latest technology and exposed to exciting business … areas. Key skills for the Senior Application Support Analyst are: Great relationship and interpersonal skills Please apply now for a confidential discussion about the role and your future career. More ❯

Senior Support Analyst - Claims Senior Support Analyst - Claims Apply locations London - UK time type Full time posted on Posted 30+ Days Ago job requisition id R Looking for a role that will have a meaningful impact on IT? We are looking for an individual … to support our wholesale business providing operational support, and maintenance of application services aligned to the team. What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people … manage incidents and requests Agree and clearly communicate business priorities and outcomes to all stakeholders Work on-call with peers on bridge calls to support the major incident and rollout processes Proactively lead initiatives, including problem resolution, change and release activities Support development, and release of project deliverables More ❯

Senior Technology Support Analyst Application Deadline: 2 May 2025 Department: Operations Employment Type: Full Time Location: London Compensation: £44,000 - £46,500/year Description Purpose of role: Reporting to the Head of IT, the Senior Technology Support Analyst will provide technical support to all staff at London & Partners including our international offices. This role will provide business as usual laptop/user support on 1st, 2nd line issues and requests. To be a specialist in cloud systems matters, including security and automation, licensing, and virtual networks. Provide a pro-active … approach to support and engaging with users. Assist with project work as required. Out of hours cover will be required on occasions to support international users and internal events. Key Tasks Collaborate with third-party providers to ensure the maintenance and uptime of core systems. Exhibit a strong More ❯

Senior Business Systems Support Analyst - Acturis Hybrid Working - 1 Day Per Week in Milton Keynes We're looking for an experienced Senior Business Systems Support Analyst to play a vital role in supporting Acturis and other core insurance systems. This role is a key … SME position, offering 2nd line support, driving improvements, and mentoring others within the team. Key Responsibilities Deliver management information to senior leadership. Provide key support for projects leveraging Acturis as a core back-office system. Assess Acturis system updates and coordinate related tasks with the Applications Manager. … and enhancement suggestions from users and liaise with Acturis. Share best practices, tips, and guidance with Super Users. Create and execute test scripts to support UAT for new features or documentation. Deliver responsive 2nd line support through the internal Acturis helpdesk. Maintain the helpdesk log, ensuring timely resolution More ❯

Senior Business Systems Support Analyst - Acturis Hybrid Working - 1 Day Per Week in Milton Keynes We're looking for an experienced Senior Business Systems Support Analyst to play a vital role in supporting Acturis and other core insurance systems. This role is a key … SME position, offering 2nd line support, driving improvements, and mentoring others within the team. Key Responsibilities Deliver management information to senior leadership. Provide key support for projects leveraging Acturis as a core back-office system. Assess Acturis system updates and coordinate related tasks with the Applications Manager. … and enhancement suggestions from users and liaise with Acturis. Share best practices, tips, and guidance with Super Users. Create and execute test scripts to support UAT for new features or documentation. Deliver responsive 2nd line support through the internal Acturis helpdesk. Maintain the helpdesk log, ensuring timely resolution More ❯

Senior Desktop Support Analyst Location: On site 5 days per week in London Responsibilities: Provide comprehensive technical support to end-users through in-person interactions, phone communications, and remote access technologies. Diagnose and resolve hardware, software, and network issues on Virtual Desktop Infrastructure (VDI), laptops, printers … patches using tools such as Microsoft System Centre Configuration Manager (SCCM). Use remote access tools (TeamViewer, Remote Desktop) to assist remote users promptly. Support collaboration and communication tools, including MS Teams, Email, and mobile communications. Collaborate with other IT teams to address escalated issues and implement robust solutions. … training materials to enhance team efficiency. Participate in the planning and implementation of IT projects, such as system upgrades and migrations. Set up and support audiovisual (AV) equipment for meetings across all organizational levels. Requirements: Extensive experience in desktop support. In-depth knowledge and experience with desktop operating systems More ❯

Senior Desktop Support Analyst Location: On site 5 days per week in London Responsibilities: Provide comprehensive technical support to end-users through in-person interactions, phone communications, and remote access technologies. Diagnose and resolve hardware, software, and network issues on Virtual Desktop Infrastructure (VDI), laptops, printers … patches using tools such as Microsoft System Centre Configuration Manager (SCCM). Use remote access tools (TeamViewer, Remote Desktop) to assist remote users promptly. Support collaboration and communication tools, including MS Teams, Email, and mobile communications. Collaborate with other IT teams to address escalated issues and implement robust solutions. … training materials to enhance team efficiency. Participate in the planning and implementation of IT projects, such as system upgrades and migrations. Set up and support audiovisual (AV) equipment for meetings across all organizational levels. Requirements: Extensive experience in desktop support. In-depth knowledge and experience with desktop operating systems More ❯

Application Support Analyst - London - Hybrid role - £80,000 - £100,000 Harrington Starr have just partnered with a leading Asset Manager who have an exciting new opportunity for a new Application Support Analyst to join the company. They are looking for a professional with good business knowledge More ❯

Application Support Analyst - London - Hybrid role - £80,000 - £100,000 Harrington Starr have just partnered with a leading Asset Manager who have an exciting new opportunity for a new Application Support Analyst to join the company. They are looking for a professional with good business knowledge More ❯

IT Systems Support Analyst (AS/400) One of NI's leading employers Hybrid working model (Down/Armagh) We are working with one of Northern Ireland's leading employers. They are currently seeking an experienced AS/400 Professional to provide Business Analysis and application development services. … In this role you will: Lead the provision of IT systems support through effective incident, service request, problem and change management to end-users at the defined service levels Maintain an effective IT operations environment by carrying out planned and remedial work as needed to maintain the defined service … to existing IT systems across one or more systems development domains (RPG/MS/Qlik). Our client have key values and they support their employees in terms of success, innovation and working collaboratively as a team. On offer are: -Life Assurance -Company Pension -Healthcare -Well-being initiatives More ❯

Job Description Senior IT Infrastructure Support Analyst - Milton Keynes Our Client is looking to recruit a Senior IT Infrastructure Support specialist with at least 5 to 7 years experience having come up the ranks from 1 st level support through to 3 rd level … support including project work. Must be an all-rounder in terms of technology and completely hands-on with the ability get things done. You will have very strong infrastructure generalist skills from the legacy Microsoft technology through to up-to-date MS Windows Server technology. Must have good applications More ❯

enhance the effectiveness of diagnostic workflows in any laboratory or testing environment and keep citizens and communities healthier and safer. Role Description As a Senior Application Support Analyst, you will provide professional healthcare software support, resulting in high client satisfaction. This includes assessing, documenting, and resolving … high Client Satisfaction Scores. Stay current with product and industry updates and changes. Identify the need to escalate complex or risk issues to appropriate senior staff. Continually learn and expand knowledge of Clinisys applications, environments, and systems. Create and reference knowledgebase articles. Mentor less experienced staff. On-call/… years' experience with a technical aptitude in one of these areas: o Healthcare technology o Healthcare o Laboratory sciences o Technology o Client support Preferred Experience & Education Prior experience providing support to customers in highly technical environments Technical certifications and/or training: Examples: o SQL o Reading More ❯

Position Details Executive Support Location: University of Birmingham, Edgbaston, Birmingham UK Full time starting salary is normally in the range £46,735 to £55,755 with potential progression once in post to £62,728 Grade: 8 Full Time, Fixed Term contract up to February 2027 Closing date: 5th May … we are equally proud to be recognised as a leading global university. We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success. We are committed to helping the people who work here to develop through our sector-leading Birmingham … team contributing to a university-wide shift in how we use data to inform strategic decision-making. We are looking for a technically minded Senior Systems Analyst to support the implementation of our Institutional Data Strategy. You will play a key role in gathering business requirements, improving More ❯

Senior Business Systems Analyst to support various projects within Digital Services initiatives. - 25ITS-VRR016 Our valued Client is looking for a Senior Business Systems Analyst to support various projects within Digital Services initiatives. - 25ITS-VRR016 12-months contract with two options to extend a … each. Hybrid-2 days/week on site in the Victoria Office. 37.5 hours per week. Must Have: 8 years of experience as a Senior Business Systems Analyst in a large scale/enterprise environment 5 years of experience documenting requirements for software development projects 3 years demonstrated More ❯

have direct ability to liaise and own issues outside of Commodities technology, such as middle office, operations, front office, business unit management and other support teams giving opportunities to facilitate effective and timely resolution to user queries and issues. Internal Citi and External Markets training is highly supported as … into how Citi handles its Oil, Gas, Power and Structured/Index products to name just a few. Responsibilities: Handling day to day BAU support for the Global Commodities business and associated downstream teams. Exposure to booking systems like trade booking, Risk Systems, E-trading platforms, etc. Resiliency to … availability of applications and associated infrastructure. Contributing to the defining stability measures to design, test, and accomplish a material reduction in outages. Provide business support for mission critical trading system used by Sales & Trading and back office users. Support all aspects of Commodities trade life cycle flows including More ❯

Healthcare NHS Foundation Trust\'s Digital Services Division has a vacancy for an experienced Operations Engineer to join the Central Systems team as a Senior Technical Support Analyst. Alongside the rest of the team you will support our Data Centre environments, infrastructure therein, and project services for … about the role We have an ongoing programme of work planned to continually improve our security and services; as well as maintaining a successful support service, you will be expected to make a significant contribution to the delivery of IT services; you should have previous experience in supporting business … systems such as VMware, Veeam, Windows 2019 Servers, storage platforms and Active Directory. The Central Systems team also develop a number of systems which support our service and so the ability to develop in PowerShell and any experience in automation through the use of scripting and configuration management platforms More ❯

Healthcare NHS Foundation Trust\'s Digital Services Division has a vacancy for an experienced Operations Engineer to join the Central Systems team as a Senior Technical Support Analyst. Alongside the rest of the team you will support our Data Centre environments, infrastructure therein, and project services for … about the role We have an ongoing programme of work planned to continually improve our security and services; as well as maintaining a successful support service, you will be expected to make a significant contribution to the delivery of IT services; you should have previous experience in supporting business … systems such as VMware, Veeam, Windows 2019 Servers, storage platforms and Active Directory. The Central Systems team also develop a number of systems which support our service and so the ability to develop in PowerShell and any experience in automation through the use of scripting and configuration management platforms More ❯

deliver and continually evolve reliable IT services and solutions to empower organisations to maximise their business potential. We have an exciting opportunity for a Senior IBM Power Systems Support Engineer to join our team in the UK! What we can give you: 37.5-hour working week with flexible … all colleagues, as a business we then work together to devise action plans to continually improve and develop Getronics! 24/7 advice and support across a wealth of topics with free access to our Employee Assistance Programme To give back to the community and in support of … Private medical cover from 12 months Global Recognition Program – 40+ awards were made last year under our RecogniseMe scheme Team Purpose: The Power Systems Support Team within the Operations Tower comprises of 5 highly experienced team members managing medium sized customers with complex environments. The team provides third level More ❯

collaborate with a plethora of teams within 4 sites in United Kingdom, and others all over the globe. Responsibilities Providing IT Tier-2 level support both to deskside and remote to our internal staff, VIP and Execs. Responding to queries via tickets, chat, email and phone for our global … for new/updated software and hardware is an advantage Projecting work and acting as liaison to other teams as needed Regular traveling to support other United Kingdom offices/sites (Chandler’s-Ford, Maidenhead & Datum). Shipping logistics to remote users. Good communication and documentation skills are an … to foster a people-friendly environment, we offer a range of family friendly, inclusive employment policies, flexible working arrangements, engagement activities and services to support all our colleagues across our 20 office locations. Synamedia regularly organises community events that promote cohesion and diversity among colleagues. We are proud of More ❯