22 of 22 Senior Support Analyst Jobs in the UK

Vacancy for Senior Support Analyst at The National Archives (UK)

Location
City Of London, England, United Kingdom
Vacancy for Senior Support Analyst at The National Archives (UK) Vacancy for Senior Support Analyst at The National Archives (UK) 21 July 2024 London, England Full-Time We are looking for a Senior Support Analyst for Lawmaker, an innovative shared service … users including Clerks and other parliamentary staff from the House of Commons, the House of Lords, and the Scottish Parliament; Parliamentary counsel and their support staff in the Office of the Parliamentary Counsel and the Scottish Government’s Parliamentary Counsel Office; secondary legislation drafters across government; and data ...

(Senior) Litigation Support Analyst

Location
Greater London, England, United Kingdom
About the job (Senior) Litigation Support Analyst (Senior) Litigation Support Analyst £ Excellent Salary + Benefits - London James Carrera of Digital Data Foundation is sourcing a Litigation Support Analyst to provide support of litigation practice support applications & systems as part … eDiscovery group Responsibilities Support litigation and eDiscovery colleagues and legal teams with all aspects of litigation support from case inception through to trial; Design litigation databases to manage litigation data for review, production, and analysis. Action requests for new or modified databases created using litigation applications; Concordance, Relativity ...

Senior Operational Support Analyst

Location
Greater London, England, United Kingdom
adds up to make Transport for London a great place to develop your career. Here you can start your journey! Key Information Job title: Senior Operational Support Analyst Salary: Circa £62K + TFL Benefits Grade: Band 3 Contract type: TfL Team: TSO Professional Service - Technology & Data Location … between the office and home over a 4-week period.Hybrid working arrangements can evolve subject to business requirements. Overview of project/role The Senior Op Support Analyst will be accountable for the provision of Level 2 [In depth Technical Support] (and where appropriate Level ...

Senior Support Analyst

Location
City Of London, England, United Kingdom
COMPANY: Canoe Intelligence, A Bloomberg Company WEBSITE : https://canoeintelligence.com/TITLE: Senior Support Analyst LOCATION: London, UK The Role: If you love client interaction and supporting customer needs on a day to day basis, we’re looking for you. As a Senior Client Support Analyst, you’ll be working alongside the Client Support team to manage client inquiries and act as a point of contact for client requests. In this role, you’ll have the unique opportunity to act as a subject matter expert, educate clients on our breakthrough technology ...

Senior IT Support Analyst

Location
Glasgow, Scotland, United Kingdom
passion of our people, and we are proud to create opportunities for everyone to thrive and grow. We’re looking for aSenior IT Support Analyst to provide visible, business-aware IT support for FO Digital, working as an embedded member of our Cloud, Infrastructure & Service Tower. This … time resolution and the overall user experience, while ensuring effective escalation, communication and handovers across time zones. Reporting to the Service Desk Manager, the Senior IT Support Analyst acts as a technical escalation point within the IT Support team, providing advanced support across end-user ...

Senior Service Support Analyst

Location
Greater London, England, United Kingdom
putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone. About the role As a Service Support Analyst you will work as part of a Managed Service team to support applications, platforms and data services for our clients … their end users. You will provide predominantly 2nd line support to public sector users and the public. You may get the opportunity to work across multiple services at a time, helping to not only resolve issues but also proactively improve the services you support. You will be responsible ...

Senior Support Analyst - Government Digital Service Lead

Location
City Of London, England, United Kingdom
governmental service is seeking a Senior Support Analyst to lead user support for the Lawmaker service. This role involves managing user queries, improving service documentation, and contributing to team efforts for continuous improvement. The ideal candidate will have experience in user support, strong problem-solving ...

Senior Analyst, Deskside Support

Location
Greater London, England, United Kingdom
unbound by tradition, we're building change within our sector and beyond. It starts with our people, which is why we need a Senior Analyst, Deskside Support to join our team. Reporting to the Manager, Deskside Support, you will have the opportunity to deliver high-quality … technology support across the firm. As part of a dynamic, client-focused Technology team, you will provide responsive, professional and proactive support, helping to ensure our colleagues have the tools and services they need to work effectively. Position overview Provide high-quality, customer-focused support, taking ownership ...

Senior Systems Support Analyst Team Leader

Location
Chichester, England, United Kingdom
cater to the specific needs of both public and private sectors. Job Description 7 Month Contract With A Local Authority Job Purpose The Senior Systems Support Analyst/Team Leader serves as the highest technical escalation point within the Service Desk, leading the investigation and resolution … closely with infrastructure teams, End User Computing (EUC) engineers, and third-party suppliers, the post holder ensures the delivery of reliable, high-quality IT support services. Key Responsibilities Act as the senior technical escalation point for complex and high-priority IT incidents. Lead technical investigations and coordinate service ...

Senior Service Support Analyst

Hiring Organisation
NHS England
Location
Leeds / Exeter, LS1 4AP, United Kingdom
Salary
£32073.00 to £39043.00
possible. We coordinate complex operational activities across environments, teams and organisations in order to achieve this. Main duties of the job As a Senior Service Support Analyst, you will be joining a Service Management team supporting the Genomics Service or Single Patient Records (SPR).You will … responsible for a broad range of activities that support the service. This includes: Attend and contribute to stand-up meetings, providing updates on assigned tasks, progress, risks and issues, and completing agreed actions with support where required. Carry out day-to-day activities that support the effective ...

Senior Mainframe Production Support Analyst

Location
London Borough of Enfield, England, United Kingdom
together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS? About the role: As a Senior Mainframe Production Support Analyst, you will support the daily execution of test cycles and migrations for four customers hosted in Little … appropriate test cycles. Monitor jobs and cycles for abends and other processing issues. Identify operational failures and elevate them to the appropriate on-call support contact according to the on-call schedule. Follow troubleshooting instructions provided by the support team and restart cycles or jobs when required. Support ...

Senior Operational Support Analyst — Hybrid Data & Analytics

Location
Greater London, England, United Kingdom
Transport for London in London is seeking a Senior Operational Support Analyst to manage Level 2/3 technical support for Data and Analytics live services. You will join a team delivering incident resolution, service transition, and knowledge sharing to maintain high production standards. The role ...

Senior Applications Support & Solutions Analyst - Hybrid

Location
Belfast City District, Northern Ireland, United Kingdom
Citi Belfast is seeking an Applications Support Senior Analyst (AVP) to partner with multiple technology teams, ensuring smooth integration of functions and delivering reliable enterprise services from Belfast’s Titanic Quarter. This role focuses on identifying enhancements, resolving complex issues, and supporting robust IT operations. The position ...

Senior Client Support Analyst - AI Platform (EU)

Location
City Of London, England, United Kingdom
Canoe Intelligence, a Bloomberg Company, is seeking a Senior Client Support Analyst in London to handle high-level client inquiries and educate clients on Canoe’s AI-powered platform. You will collaborate across Product, Data Operations, and Relationship Management to resolve issues, contribute to knowledge resources … support Premier clients in the region. Strong SQL/API knowledge and client-facing experience are essential. #J-18808-Ljbffr ...

Senior Data & Operational Support Analyst (Hybrid)

Location
Royal Borough of Greenwich, England, United Kingdom
Transport for London (TfL) is seeking a Senior Operational Support Analyst to provide Level 2/3 technical support for Data and Analytics live services, post-transition to Technical Service Operations. You will join a team of 7 analysts supporting 14 live services and participate ...

Hybrid Belfast: Senior IT Service & Support Analyst

Location
Belfast City District, Northern Ireland, United Kingdom
Bank of Ireland in Belfast is seeking a Senior Technical Support Analyst to join the Vehicle Finance Tribe. You will own a portfolio of IT services, monitor health and availability, and drive improvements across governance, risk, and supplier engagement. The role emphasizes collaboration with internal teams ...

Senior Technical Support Analyst

Location
Belfast City District, Northern Ireland, United Kingdom
What is the opportunity? An exciting opportunity has arisen to join the Vehicle Finance Tribe as a Senior Technical Support Analyst. This role sits within Northridge Finance's Vehicle Tribe and is central to supporting both business change and operational service delivery across the Northridge and Marshalls businesses. … production services while contributing to strategic change initiatives, system upgrades, governance activities, and supplier management. This is an excellent opportunity to influence service improvements, support critical business services, and play a key role in the continued evolution of the Vehicle Finance technology landscape. In this role, you will: Take ...

Senior IT Systems & Support Analyst

Location
Leeds, England, United Kingdom
Interface Recruitment is seeking a skilled 2nd Line IT Support Analyst in Leeds to deliver high-level service, maintain enterprise systems, and drive improvements aligned with the organisation’s strategy. The role requires 3+ years of commercial 2nd line support, strong Exchange 2016 (on-prem and online ...

Senior Service Support Analyst (Public Sector, 2nd Line)

Location
Greater London, England, United Kingdom
public sector technology company is seeking a Service Support Analyst to provide 2nd line support. You will be responsible for resolving issues, improving services, and providing technical expertise in a collaborative environment. The ideal candidate has a strong IT and customer service background, with familiarity in scripting ...

Applications Support Senior Analyst - Assistant Vice President

Location
Belfast City District, Northern Ireland, United Kingdom
development opportunities right here in Belfast's iconic Titanic Quarter. Engineer the future of global finance. At Citi, our Tech team doesn't just support finance - we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating … proposes risk mitigation options. Acts as advisor or coach to new or lower level analysts; allocates work. Provide technical direction and mentorship to the support team, fostering their skills and knowledge in application architecture, troubleshooting, and best practices Directly impacts the business by influencing strategic functional decisions through advice ...

Senior Production Support Analyst

Location
Greater London, England, United Kingdom
being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. #LI-RB1 #LI-Hybrid About the team The Operations Support team acts as a global team that ensures the support and integrity of FIS’s MarketMap Realtime, Valdi Global Market Platforms and Protegent. … team is also responsible for second level support implementation. It drives internal implementation of projects and provide documentation. Our products provide flexible, cost-efficient access to comprehensive, global, real-time and historical data, news and analytics in a lightweight application. Helps firms quickly expand the data managed by integrating ...

Senior IT Infrastructure Analyst Onsite & Event Support

Location
Greater London, England, United Kingdom
Deloitte in London is seeking a Senior Technical Analyst to deliver high‐quality end-user IT support across offices and hosted events. You’ll troubleshoot hardware and software, manage incidents in ServiceNow, and collaborate with IT teams to maintain CMDB accuracy while supporting hybrid work arrangements. Hybrid ...