12 of 12 Senior Support Analyst Jobs in the UK

Senior IT/Techncial Support Analyst x 2 - New (REFBJ26) £38,000 - £40,000 + Excellent Benefits A high-profile organisation - recognised as the leader in its field - requires a number of Senior IT Support Analysts due to continued growth. Suitable candidates will have the following: Strong experience in IT support. Professional, friendly approach with … of virtualisation software/cloud services (Azure/AWS) highly beneficial. Duties are as follows: Supporting clients and ensuring ticketing process is followed and clients kept informed. Diagnostics of support cases with the help and support of the rest of the team. Proactive maintenance of client networks using our proactive support tools. Managing new workstation builds and More ❯

Senior IT/Desktop Support Analyst x 2 - New (REFBJ26) £38,000 - £40,000 + Excellent Benefits A high-profile organisation - recognised as the leader in its field - requires a number of IT/Desktop Support Analysts due to continued growth. Suitable candidates will have the following: Strong experience in IT support. Professional, friendly approach with … of virtualisation software/cloud services (Azure/AWS) highly beneficial. Duties are as follows: Supporting clients and ensuring ticketing process is followed and clients kept informed. Diagnostics of support cases with the help and support of the rest of the team. Proactive maintenance of client networks using our proactive support tools. Managing new workstation builds and More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key … Responsibilities: • Provide 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key … Responsibilities: • Provide 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key … Responsibilities: • Provide 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

asset classes (Commodities, Equities, Rates, Spread Products) and currencies, providing us with an unmatched ability to meet the needs of our clients. We are now recruiting for an Applications Support Senior Analyst, at VP level to support our Markets business through Production Support in London. Responsibilities: Support of High Touch Equities trading applications. The … Apps Support Tech Lead Analyst is responsible to partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implements solutions. Provides expertise in area and an advanced level of understanding of the principles of apps support. Formulates and defines … and management teams to ensure appropriate integration of functions to meet goals. Works closely with Product Owners, Business Analysts and Systems Analysts to determine and document Systems impacts and support requirements Considers the implications of the application of technology to the current environment. Identifies risks, vulnerabilities and security issues; communicates impact; proposes risk mitigation options. Acts as advisor or More ❯

Your new company An Investment Management Firm based in Henley-On-Thames (Need to be able to commute to the office). Your new role Senior Desktop Support Analyst What you'll need to succeed Excellent customer service and communications skills. Previous experience doing VIP Support/C-Suite support is highly preferable. In-depth … experience in a customer-facing 'desktop' support role, preferably gained within the financial services sector and/or highly pressurised environment Prior experience in a senior position within a technical role with a consistent record of ownership, accountability, and where you were responsible for delivering solutions to complex problems Up-to-date knowledge of technologies, equipment and software … appropriate to business, including Windows operating systems, macOS, iPad, iPhone, Microsoft and Mac Applications and Network fundamentals Network and Telephony patching experience Audio Visual support and troubleshooting experience Preferably knowledge of ITIL V3/4 Foundation Microsoft Certification or equivalent experience (Nice to have) What you'll get in return An exciting opportunity to join an international organisation working More ❯

Morgan Hunt are working with a large public sector client who are looking for a Unit4 ERP Senior Support Analyst to join their team and play a key role in maintaining and optimising their Unit4 (Agresso) platform. The role is a 12 month FTC, with hybrid working in Manchester city Centre. Responsibilities: Providing 1st and 2nd line … support for Unit4 ERP system users across the organisation Troubleshooting functional and technical issues, escalating where appropriate Managing and resolving support tickets efficiently within SLA Working closely with Finance, HR, and other departments to support business processes Participating in system upgrades, testing, and patching activities Maintaining system documentation, user guides, and training materials Supporting configuration, workflows, and … learning opportunities at work Hybrid working - Manchester based Desired Skills and Experience Morgan Hunt are working with a large public sector client who are looking for a Unit4 ERP Senior Support Analyst to join their team and play a key role in maintaining and optimising their Unit4 (Agresso) platform. The role is a 12 month FTC, with More ❯

Title: Senior IS Support Specialist Location: London Salary: Competitive Ryder Reid Legal is currently recruiting for a Senior IS Support Specialist to join one of our global law firm clients on a permanent basis at their London office. This is a fantastic opportunity to support world-class legal professionals through exceptional technology services, while working … in one of London's most dynamic law firms. Key Responsibilities: Deliver timely and effective IS support to internal clients. Maintain and deploy PCs, laptops, smartphones, printers, AV systems, and more. Serve as a second-level technical resource for issue resolution. Log and track issues using Footprints; contribute to the knowledge base. Promote effective use of firm-provided software … applications. Maintain accurate equipment inventory in the Asset Management System. Provide after-hours technical support as needed. Participate in IS projects and uphold firm-wide standards and procedures. Qualifications: Strong communication and customer service skills. Proficiency with Windows 11, iOS, Microsoft Office, Exchange, and SCCM. Experience in legal or professional services environments preferred. Ability to move equipment and work More ❯

Senior Desktop Analyst Top-tier global law firm are seeking an enthusiastic and passionate Senior Desktop Analyst who works with autonomy to deliver high-quality work to join their London office on an initial 12-month fixed term contract. Salary to £71,000 12-month fixed-term contract Highly competitive employee benefits to include wellbeing fund … gym membership contribution, holiday buy/sell etc.! Liverpool Street station location In this role, you will support a global service delivery by partnering with key stakeholders, ensuring a 5-star user experience while building strong working relationships across IT and business services teams, mentoring colleagues, and upholding data security, privacy, and corporate policies. Senior Desktop Analyst Key Responsibilities: Respond and take ownership of technical support requests, diagnose and troubleshoot complex technical issues, escalating where necessary, and ensure timely follow-up and communications with users Work with Architects on new projects and major pieces of work, supporting new technologies and products during transition phases Drive a culture of proactive user focus through building authentic relationships More ❯

globe. Our mission is to deliver and continually evolve reliable IT services and solutions to empower organisations to maximise their business potential. We have an exciting opportunity for a Senior IBM Power Systems Support Engineer to join our team in the UK! What we can give you: 37.5-hour working week with flexible working options, giving you that … and listen to feedback from all colleagues, as a business we then work together to devise action plans to continually improve and develop Getronics! 24/7 advice and support across a wealth of topics with free access to our Employee Assistance Programme To give back to the community and in support of our global ESG programme, you … Digital GP App via Aviva Private medical cover from 12 months Global Recognition Program – 40+ awards were made last year under our RecogniseMe scheme Team Purpose: The Power Systems Support Team within the Operations Tower comprises of 5 highly experienced team members managing medium sized customers with complex environments. The team provides third level operational and project support More ❯

Vacancy for Senior Support Analyst at The National Archives (UK) Vacancy for Senior Support Analyst at The National Archives (UK) 21 July 2024 London, England Full-Time We are looking for a Senior Support Analyst for Lawmaker, an innovative shared service for drafting, amending and managing legislation in the UK and … service to over 1,000 users including Clerks and other parliamentary staff from the House of Commons, the House of Lords, and the Scottish Parliament; Parliamentary counsel and their support staff in the Office of the Parliamentary Counsel and the Scottish Government's Parliamentary Counsel Office; secondary legislation drafters across government; and data re-users (e.g. the legislation.gov.uk publishing … system). As a Senior Support Analyst, you will take the lead in supporting users by responding to, and managing, the diverse range of queries they raise. You will build up an in-depth knowledge of the Lawmaker service and the underlying business processes, which you'll use to find solutions and provide constructive guidance to users. More ❯