s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead ServiceDesigner in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You … ll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services … we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals More ❯
Middlesex, south east england, united kingdom Hybrid / WFH Options
Sky
s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead ServiceDesigner in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You … ll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services … we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals More ❯
Manchester Area, United Kingdom Hybrid / WFH Options
G.Digital
ServiceDesigner 🏡 Hybrid (Manchester - Once a week) 💰 Salary up to £62k (depending on experience) We’re on the lookout for an experienced Service Design professional with solid GDS and public sector experience to join a super high-performing User-Centred Design (UCD) team. The team is 22-strong, diverse and genuinely one of the most collaborative groups … a cracking opportunity to get stuck into meaningful projects while being part of a respected, supportive and dynamic team culture. What you'll be doing 💫 Leading end-to-end service design projects: You'll be planning and delivering user-centred design activities from discovery through to implementation. 💫 Collaborating with a wide range of stakeholders and clients: You'll be … running workshops and communicating insights to gain alignment and buy-in. 💫 Applying service design and agile methods: It'll be your job to improve digital services, processes and user experiences across both public and private sectors. 💫 Embedding business change management: You'll be ensuring organisational, cultural and people impacts are understood and addressed. 💫 Contributing to business growth: Part of More ❯
with offices in London, Manchester and Glasgow providing a flexi working model (option of remote or hybrid + ad hoc client site travel) They are looking for a permanent ServiceDesigner Consultant to join a rapidly growing team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors. We have a top end budget of £60k … full benefits + fully remote (with ad hoc client site travel) Primary skills and experience required: Must be eligible for BPSS/SC Clearance Proven experience working across a service design process, autonomously with minimal support Must have Government experience and strong working knowledge in GDS frameworks & standards Ability to create service design artefacts and outputs, such as … current and future-state user journeys, personas, service concepts, service blueprints and other artefacts Client readiness’, with experience facilitating workshops, design sprints, ideation sessions or similar Ability to critically break down complex problems in a fast-paced environment, with a knack for storytelling Strong understanding and experience of working in an agile (scrum) environment in a cross-functional More ❯
London, Manchester and Glasgow providing a flexi working model (option of remote or hybrid + ad hoc client site travel) We're looking for multiple Jnr/Mid-Senior ServiceDesigner Consultants to join a rapidly growing team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors. We have a budget of £55-70k … disc bonus + full benefits + fully remote (with ad hoc client site travel) Primary skills and experience required: Must hold active SC Clearance Proven experience working across a service design process, autonomously with minimal support Ability to create service design artefacts and outputs, such as current and future-state user journeys, personas, service concepts, serviceMore ❯
Senior ServiceDesigner Location: London preferred, Manchester considered Working pattern: 1 day per week at base location + 1-2 London team days per month (flexibility required as project scales up) Duration: 4 months Rate: (Inside IR35) Experience level: 4+ years in senior design roles Environment: Highly technical, working alongside data engineers and analysts Essential Skills Service … Design Expertise Proven experience designing and delivering complex, large-scale services within central government or similar regulated environments Strong ability to balance user needs with organisational goals Skilled in service mapping, blueprinting, and storyboarding to communicate design intent Confident in service prototyping and transforming concepts into tangible solutions Communication & Facilitation Excellent storytelling and communication skills for diverse audiences … driving collaboration and consensus Strong capability in engaging with and understanding the needs of senior stakeholders Hands-on approach, working closely with interaction designers and delivery teams to realise service designs Technical Environment Strong technical literacy , comfortable working with engineers, analysts, and data professionals Background in or exposure to data-driven projects (highly desirable) Confidence working with numerical and More ❯
Glasgow, Lanarkshire, United Kingdom Hybrid / WFH Options
Venesky-Brown
Venesky-Brown's client, a public sector organisation in Glasgow, is currently looking to recruit a ServiceDesigner until the 31st of March 2026 on a rate of £25.96 - £30.22/hour PAYE - working 35 hours per week. This role will be remote working, candidates should be UK based. Responsibilities: - Use design thinking, methods and tools to solve … bringing together individuals, partners and stakeholders to unpick challenges and identify new solutions - Enable co-leadership for individuals: Designing solutions that enable individuals themselves to co-lead research and service design activity - Synthesise research results into insights, themes, service opportunities and design principles - Use research/insights to identify inspiring new solutions - Develop well specified concepts, blueprints and … partners and colleagues Essential Skills: - Have demonstrable work experience equivalent to SCQF level 9 or be educated to degree level in design - Experience of using the design process in service or product development - Experience of delivering new service or product designs - Experience in planning and leading design projects - Knowledge of service design processes and related disciplines - Well More ❯
Job summary We have an exciting opportunity for an experienced Lead ServiceDesigner to join us on a 12 month fixed term/Secondment for Maternity Cover, within the Identity and Access Management portfolio. Our work has a direct impact on millionsof patients' lives, helping them access essential services needed to support them to get appropriate care as … You will have the opportunity to analyse and rethink the delivery of health and care services and improve delivery at national scale. Main duties of the job User-centred service design leadership, collaborating with product management to define a vision for services, and share it in a way others can understand across multiple products in your portfolio. Collaborating with … design knowledge, and negotiation with senior stakeholders to improvehealth outcomes for the public or health professionals Working with multi-disciplinary teams so they understand the role and purpose of service design, user-centred design, and how these help to meet the organisational goals Ensuring our products and services are inclusive, accessible, and equitable Leading, coaching, and line-managing user More ❯
Mastek is seeking a Lead ServiceDesigner to join our dynamic and growing User-Centred Design practice. This role involves leading impactful projects for clients across the public and private sectors, applying service design methods in agile environments, and collaborating with a diverse range of stakeholders. You will be able to balance people, process and technology in … Line manage junior team members and lead community development activities Lead on the development of the community, applying Design Operations principles Requirements: Experience: At least 7 years of relevant service design or UCD experience, including experience within agile teams and complex programmes Demonstrated application of service design methods and tools Experience in consultancy Coaching, mentoring, or management experience … of UCD/design teams Familiarity with GDS/NHS service standards and assessments and experience of running Discoveries to GDS/NHS Service Standard Sector experience in healthcare is a bonus Experience of operational delivery is a bonus Skills: Strong stakeholder management and communication skills, with the ability to gain buy-in for approach Strong facilitation skills More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Ascendion
We are seeking a Staff ServiceDesigner to join our team: Required Skills and Expertise ● 10+ years in Service Design, Experience Strategy, Business Transformation, or Strategic Consulting. ● Proven track record leading enterprise-scale discovery or transformation programs with measurable outcomes. ● Deep expertise in systems thinking, service blueprinting, strategic facilitation, and opportunity framing. ● Strong ability to synthesize … workforce, we have 30+ offices across the U.S., UK, Poland, Romania, India, Australia and Mexico. We are committed to building technology powered by Generative AI with an inclusive workforce, service to our communities, and a vibrant culture. For more information, please go to www.ascendion.com. Please let me know the best time and number to connect with you or please More ❯
We are seeking a Staff ServiceDesigner to join our team: Required Skills and Expertise ● 10+ years in Service Design, Experience Strategy, Business Transformation, or Strategic Consulting. ● Proven track record leading enterprise-scale discovery or transformation programs with measurable outcomes. ● Deep expertise in systems thinking, service blueprinting, strategic facilitation, and opportunity framing. ● Strong ability to synthesize … workforce, we have 30+ offices across the U.S., UK, Poland, Romania, India, Australia and Mexico. We are committed to building technology powered by Generative AI with an inclusive workforce, service to our communities, and a vibrant culture. For more information, please go to www.ascendion.com. Please let me know the best time and number to connect with you or please More ❯
Our client is seeking a Service Now Designer for a contract position within the Technology sector. This role is pivotal in shaping and delivering consistent, compliant, and efficient end-to-end services for a new global storefront, retail platform, and clinical platform. The Service Now Designer will ensure alignment with the comprehensive IT Strategy and facilitate … seamless service delivery acros... More ❯
Our client is seeking a Service Now Designer for a contract position within the Technology sector. This role is pivotal in shaping and delivering consistent, compliant, and efficient end-to-end services for a new global storefront, retail platform, and clinical platform. The Service Now Designer will ensure alignment with the comprehensive IT Strategy and facilitate … seamless service delivery acros More ❯
Our client is seeking a Service Now Designer for a contract position within the Technology sector. This role is pivotal in shaping and delivering consistent, compliant, and efficient end-to-end services for a new global storefront, retail platform, and clinical platform. The Service Now Designer will ensure alignment with the comprehensive IT Strategy and facilitate … seamless service delivery acros click apply for full job details More ❯
DWP. Digital with Purpose. We are looking for a hands-on Senior ServiceDesigner with deep experience in creating end-to-end services that solve complex challenges to join us at DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the More ❯
DWP. Digital with Purpose. We are looking for a hands-on Senior ServiceDesigner with deep experience in creating end-to-end services that solve complex challenges to join us at DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the More ❯
DWP. Digital with Purpose. We are looking for a hands-on Senior ServiceDesigner with deep experience in creating end-to-end services that solve complex challenges to join us at DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the More ❯
I am working with a consultancy feeding intot he public sector who need a ServiceDesigner to join a 3 month project.Outside IR35Fully remoteEnd date - 31st March 2026£300 per day- GDS experience- Service design More ❯
I am working with a consultancy feeding intot he public sector who need a ServiceDesigner to join a 3 month project. Outside IR35 Fully remote End date - 31st March 2026 £300 per day - GDS experience - Service design More ❯
Knowledge/Experience You will need: Ability to design complexity out of services Significant experience designing digital products and/or services and planning service design project engagements Significant experience planning and running workshops with stakeholders, end users and/or front-line service providers Solid understanding of user research methods and practice, proven experience in using metrics … and user feedback to define/refine services and be able to work collaboratively with user researchers and interpret research findings Ability to analyse and visualise user journeys and service flows Ability to clearly and persuasively communicate designs as well as the evidence underpinning decisions Work collaboratively with multidisciplinary teams Ability to work quickly in an agile environment Have … a design related degree, or relevant industry experience Exceptional skills in convincing people of the benefits of user-centred design and designing integrated service offerings Basic understanding of html and css Experience of introducing positive change into working practices, teams or organisations Leadership and excellent communication skills; clear ability to collaborate and build useful relationships *Applicants must have the More ❯
Job Description: Design user-friendly digital interfaces and experiences, combining visual design skills with user research and usability testing. Create wireframes, prototypes, and collaborate with developers to implement designs. £ 450.00/day Talent International UK and it's subsidiaries, Digital More ❯
Job Description: Design user-friendly digital interfaces and experiences, combining visual design skills with user research and usability testing. Create wireframes, prototypes, and collaborate with developers to implement designs. £ 450.00/day Talent International UK and it's subsidiaries, Digital More ❯