51 to 65 of 65 Service Designer Jobs in the UK

services that improve lives and systems. Our studios work closely with delivery teams to embed design deeply into every project and across every touchpoint. The Role As a Senior Service Designer at Tangity, you'll operate as a core member of agile, cross-functional teams delivering human-centred, end-to-end service experiences. You'll take ownership … of your deliverables, collaborate across disciplines, and contribute to a culture of learning and excellence. You will lead service design activities with increasing autonomy-from framing challenges and planning research to developing holistic service models. You'll help shape design outcomes that balance user needs, business goals, and technical feasibility. You'll also begin to mentor junior team … members, contribute to our internal service design practice, and support the development of our collective craft. What you'll be doing: Scope, plan, and lead service design activities across all phases of design and delivery Conduct mixed-method user research (interviews, contextual inquiries, usability testing, surveys, etc.) to uncover user needs and pain points Map and visualise services More ❯

Job description Your role will sit within the Service Design & Transition team, and you will provide service design and transition expertise to projects and programmes, advising and gathering requirements, agreeing the path to live, and any milestones required to be met in order to reach live. You will lead on designing the end-to-end journey of often … work autonomously, in alignment with current standards and policies, and will support other designers across the team where required. Person specification Duties and Responsibilities: Understanding and adhering to key Service Design & Transition and wider NCA processes and documentation, ensuring appropriate engagement with the appropriate (internal and/or external) functions. Will adhere to and respect Service Design & Transition … processes, as well as any processes outside of the Service Design & Transition practice (e.g. project management office, enterprise design assurance - technology, change enablement). Collaborating with stakeholders to translate customer requirements, business requirements and contractual obligations into end-to-end service design. Collaborating with internal and external stakeholders to identify requirements and design service support wraps that More ❯

+ Excellent Benefits 🕒 Full-time/Flexible working available (including school pickup hours flexibility) Tomorrow is supporting a leading financial services organisation who are seeking a Senior Service Designer to join their growing in-house design team. You'll play a key role in shaping digital services that are human-centred, insight-driven, and commercially impactful — particularly across … initiatives. Working within a tight-knit internal agency model, you’ll collaborate closely with product designers, strategists, and insight colleagues. You’ll use your experience in journey mapping and service blueprinting to redesign how customers interact with financial services — driving measurable improvements across the customer lifecycle. What You’ll Do Lead the design of seamless, insight-led services across … multiple touchpoints Redefine customer journeys and translate them into strategic, scalable design solutions Collaborate with cross-functional teams (product, design, insight, strategy) to shape roadmaps and service improvements Advocate for customer-first thinking across optimisation and new product development Develop service blueprints, journey maps, and concept presentations that speak to both technical and non-technical stakeholders Present to More ❯

+ Excellent Benefits 🕒 Full-time/Flexible working available (including school pickup hours flexibility) Tomorrow is supporting a leading financial services organisation who are seeking a Senior Service Designer to join their growing in-house design team. You'll play a key role in shaping digital services that are human-centred, insight-driven, and commercially impactful — particularly across … initiatives. Working within a tight-knit internal agency model, you’ll collaborate closely with product designers, strategists, and insight colleagues. You’ll use your experience in journey mapping and service blueprinting to redesign how customers interact with financial services — driving measurable improvements across the customer lifecycle. What You’ll Do Lead the design of seamless, insight-led services across … multiple touchpoints Redefine customer journeys and translate them into strategic, scalable design solutions Collaborate with cross-functional teams (product, design, insight, strategy) to shape roadmaps and service improvements Advocate for customer-first thinking across optimisation and new product development Develop service blueprints, journey maps, and concept presentations that speak to both technical and non-technical stakeholders Present to More ❯

generation of IT consulting. Operating across both public and private sectors, we offer a comprehensive range of services from application development and seamless cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs Role Description As a Senior Service Designer at Netcompany you will deliver high profile digital products and … operations to build solutions that meet user needs, deliver businessimpact and benefit society. Key Responsibilities: Experience delivering in the UK public sector including working to GDS standards and passing Service Standard Assessments Build strong stakeholder relationships with clients and act as a key point of contact in delivery teams Understand user, business needs and requirements and the wider operational … and organisation context Analyse user needs and business objectives in highly complex service areas Create design concepts, user experience designs and service blueprints that reimagine how services are delivered end-to-end Help to define vision and outcomes for products, services and programmes Lead on design workshops and design sprints with the team, senior stakeholders and users Rapidly More ❯

generation of IT consulting. Operating across both public and private sectors, we offer a comprehensive range of services from application development and seamless cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs Role Description As a Senior Service Designer at Netcompany you will deliver high profile digital products and … operations to build solutions that meet user needs, deliver businessimpact and benefit society. Key Responsibilities: Experience delivering in the UK public sector including working to GDS standards and passing Service Standard Assessments Build strong stakeholder relationships with clients and act as a key point of contact in delivery teams Understand user, business needs and requirements and the wider operational … and organisation context Analyse user needs and business objectives in highly complex service areas Create design concepts, user experience designs and service blueprints that reimagine how services are delivered end-to-end Help to define vision and outcomes for products, services and programmes Lead on design workshops and design sprints with the team, senior stakeholders and users Rapidly More ❯

generation of IT consulting. Operating across both public and private sectors, we offer a comprehensive range of services from application development and seamless cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs Role Description As a Senior Service Designer at Netcompany you will deliver high profile digital products and … operations to build solutions that meet user needs, deliver businessimpact and benefit society. Key Responsibilities: Experience delivering in the UK public sector including working to GDS standards and passing Service Standard Assessments Build strong stakeholder relationships with clients and act as a key point of contact in delivery teams Understand user, business needs and requirements and the wider operational … and organisation context Analyse user needs and business objectives in highly complex service areas Create design concepts, user experience designs and service blueprints that reimagine how services are delivered end-to-end Help to define vision and outcomes for products, services and programmes Lead on design workshops and design sprints with the team, senior stakeholders and users Rapidly More ❯

effectively, including AI-led initiatives. Responsibilities: Map and understand current customer processes and workflows Facilitate and run workshops to gather insights and align stakeholders Identify gaps, pain points, and service opportunities across user journeys Design end-to-end service experiences, considering implementation needs Collaborate with Product, PMs, and Architecture teams to shape how solutions are delivered Use AI … tools and analysis to help process and understand internal documentation Translate complex internal systems into usable service maps and documentation Work with implementation teams to build a better customer onboarding experience Confidently chase stakeholders and gather the information needed independently Skills: Proven experience as a Service Designer in B2B or enterprise environments Strong experience with service … project managers on delivery projects Strong documentation and communication skills Familiarity with using AI tools for content/process analysis is a plus If you’re a hands-on Service Designer who’s comfortable building bridges between people, process and product this could be a great fit More ❯

Service Designer £70k - £90k + Benefits UK-Wide/Hybrid (2 Days in Office) Deerfoot Recruitment is working on behalf of a global consultancy client to assist with the hiring of several mid and senior-level Service Designers . These roles can be based at any of our client's offices across the UK, offering hybrid working … Experience Design Team and play a key role in shaping complex, user-centred services that positively impact millions-primarily within the public sector. The role requires deep expertise in service design, user research, and inclusive practices, alongside strong stakeholder engagement and leadership skills. Key Requirements: Proven experience delivering end-to-end, user-focused design projects. Background in designing government …/public services and familiarity with the GOV.UK service standard. Ability to coach teams in iterative, data-informed design methodologies. Strong communication skills and the ability to advocate for design at all levels. Must hold existing UK work authorisation (sponsorship not provided). Eligibility for SC clearance (UK residency for the past 5 years required). Desirable: Consultancy experience. More ❯

Role: Service Designer Client: Consultancy, Public Sector Rate: £450-500/d (Inside IR35) Start date: within 2 weeks of offer Length: 6 months Location: remote first; ad-hoc UK travel We’re recruiting for a leading UK tech consultancy who have several service design contract opportunities coming up across two core public sector clients. To be … considered for these opportunities, candidates must have recently worked on service standard assessed UK public sector projects and must be UK based with full right to work. Candidates should have experience of: Conducting user and stakeholder research to understand needs and behaviours. Mapping end-to-end customer journeys to identify pain points and improvement opportunities. Designing service blueprints … that detail the service processes and interactions. Facilitating co-creation workshops and collaboration across multidisciplinary teams. Prototyping services and validating them through user testing and feedback analysis. Developing and iterating service concepts and strategies based on research insights. Documenting and updating service standards, requirements, and operating models. Working in agile, multi-functional teams alongside interaction designers, content More ❯

loved by every customer, and creates a workplace where all colleagues are proud to belong? Join Specsavers as we grow our business and make a difference! At Specsavers, our Service Strategy & Design team is at the forefront of shaping and delivering consistent, compliant, and efficient end-to-end services. We ensure alignment with the IT Strategy, manage the Service … Portfolio, and identify the impact of changes on Infrastructure & Operations. Our team works across the organisation to design and transition services that are fully supportable and measurable. As a Service Designer, you will play a key role within the Service Strategy and Design team. Your purpose will be to define, develop, and oversee the design of IT … services to ensure they meet business needs and align with our IT Service Strategy. You will bridge the gap between business requirements, technical capabilities, and operational considerations, ensuring services are delivered effectively and efficiently. In this role, you will lead the design and development of end-to-end IT services, including infrastructure, application, and operational components. You will ensure More ❯

loved by every customer, and creates a workplace where all colleagues are proud to belong? Join Specsavers as we grow our business and make a difference! At Specsavers, our Service Strategy & Design team is at the forefront of shaping and delivering consistent, compliant, and efficient end-to-end services. We ensure alignment with the IT Strategy, manage the Service … Portfolio, and identify the impact of changes on Infrastructure & Operations. Our team works across the organisation to design and transition services that are fully supportable and measurable. As a Service Designer, you will play a key role within the Service Strategy and Design team. Your purpose will be to define, develop, and oversee the design of IT … services to ensure they meet business needs and align with our IT Service Strategy. You will bridge the gap between business requirements, technical capabilities, and operational considerations, ensuring services are delivered effectively and efficiently. In this role, you will lead the design and development of end-to-end IT services, including infrastructure, application, and operational components. You will ensure More ❯

challenges, LOTI advocates that borough councils do not merely improve the technologies they use, but also think deeply and creatively about residents' needs, their ways of working, processes and service models. To help achieve this, LOTI is seeking a Service Designer to bring their talents to support our diverse portfolio of projects with London local government. Over … same skills across London local government. You'll report to LOTI's Digital Innovation Delivery Lead (your line manager) while working to bring your skills in user research and service design to support projects across the whole LOTI team. Role Responsibility Reporting into LOTI's Digital Innovation Delivery Lead, your main responsibilities will be to: Work to deliver the … user research and service design aspects of projects led by different members of the LOTI team, while being supported and under the guidance of your line manager. Use (and advise the LOTI team and its members on how to deploy) a variety of service design tools and methods such as primary and secondary research, user stories, personas, wireframes More ❯

Are you ready to join the forefront of technology innovation with Netcompany? As one of the fastest growing technology companies, we are disrupting the marketplace and revolutionizing the way businesses operate. Our vision is to be the leading digital challenger More ❯

Are you ready to join the forefront of technology innovation with Netcompany? As one of the fastest growing technology companies, we are disrupting the marketplace and revolutionizing the way businesses operate. Our vision is to be the leading digital challenger More ❯