team in Glasgow! Team Purpose: The team provides 3rd line Endpoint Management for multiple international customers, focused on the areas of: Windows endpoint and mobile device management: update and softwaredeployment, configuration management and operating system deployment. MS Intune product family management: maintenance and upgrading of Microsoft Configuration Manager (MCM), management of Intune. Microsoft 365 service components management … with a focus on security (Microsoft Defender). Software packaging: creation and maintenance of application packages All Incidents and Requests are to be resolved within SLA as exceeding these would have impact on our customer’s ability to function as a business. Role Purpose: The suitable candidate for this role will play an important part in delivering 3rd line … and support customer environments built with Windows client Operating systems, Active Directory Group Policy, Microsoft Defender and the Microsoft Intune product family (Microsoft Configuration Manager/Intune) with patching, softwaredeployment, compliance and configuration policies. Respond to and resolve assigned incidents in addition to implementing requests and changes, ensuring appropriate actions are taken so that none of them More ❯
SIRIUS ENGINEERING GROUP LTD Vacancy Description Main responsibilities: Troubleshooting Microsoft Windows 11 issues Troubleshooting Microsoft Office Monitoring backup of office servers as part of company disaster recovery plan Antivirus software – deployment and maintenance Setting up new employees and carrying out computer upgrades Working with Windows Server 2019/2022/2025 Office365 portal InTune (Mobile Device Management) SQL … server Active Directory: Email gateway monitoring and maintenance Printer & scanning deployment and troubleshooting issues Networking – LAN and WAN Troubleshooting bespoke engineering software Troubleshooting Sage products Remote access Creating detailed documentation and user guides for Sirius systems Any other ad-hoc day-to-day tasks Essential skills: Excellent communication and interpersonal skills are a pre-requisite as liaising with More ❯
printers, and basic networking Log, track and resolve IT support tickets using our ticketing system in a timely manner Assist with new user setups, including hardware, user access permissions, software installation and IT inductions Perform basic hardware installations, assembly, diagnostics and repairs Support network patching, backups, cabling and routine IT health checks Collaborate on internal IT documentation and inventory … or IT security policies Keen interest in issues related to a company's IT infrastructure - internet connection, routing, servers (Windows and LINUX) and IT Security Knowledge of remote troubleshooting, softwaredeployment and installation Benefits Pension, paid holidays, benefits and additional training resources Call Yasemin at Travail on Travail Employment Group Ltd is acting as an Employment Agency in More ❯
the Service Desk toolset, ensuring SLA and KPI compliance. Provide effective Problem management through trend analysis and investigation. Provide remote and hands-on support for all end user computing software and devices deployed by the Trust. Ensure excellent verbal and written communications are applied at all times. Build, install, troubleshoot and repair software and hardware issues related to … the Service Desk toolset, ensuring SLA and KPI compliance. Provide effective Problem management through trend analysis and investigation. Provide remote and hands-on support for all end user computing software and devices deployed by the Trust. Ensure excellent verbal and written communications are applied at all times. Build, install, troubleshoot and repair software and hardware issues related to … infrastructure. Be available to support emergency planning, disaster recovery and business continuity processes. Patching network points/Assist network team when required. Essential Technical Skills Advanced knowledge of Windows deployment, administration and troubleshooting. Support and troubleshooting of desktop/laptop hardware and peripheral devices (inc. printers). Experience of working in an ITIL based environment. Experience of ITSM/ More ❯
packages using industry-standard tools and techniques Collaborate with clients to understand their application packaging requirements and provide tailored solutions Troubleshoot and resolve issues related to application packaging and deployment Maintain and update application packaging documentation and procedures Work closely with other members of the Managed Services team to ensure seamless integration of application packages into client environments Provide … technical support and guidance to clients regarding application packaging and deployment Stay up-to-date with the latest application packaging technologies and best practices Requirements: Proven experience as an Application Packager or in a similar role Strong knowledge of application packaging tools such as Microsoft SCCM, Microsoft InTune, Orca, AdminStudio, and InstallShield Experience with scripting languages such as PowerShell … VBScript, or Batch Familiarity with Windows operating systems and softwaredeployment methodologies Excellent problem-solving and troubleshooting skills Strong communication and interpersonal skills Ability to work independently and as part of a team Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator Associate) are a plus Benefits: Why people choose to grow their careers at UBDS Group Professionals choose More ❯
support requests Co-ordinate and manage through to resolution all incidents involving internal/external third line support teams Maintain and enhance the Asset Register of IS hardware and software for customer Establish and maintain effective working relationships with the Hexaware IS department & supported customers To provide a key provision of liaison between relevant areas of the business and … layer 1, layer 2 and layer 3 networking devices Working knowledge of MS office products Hands-on experience with Active Directory and groups and policies Hand-on experience with Softwaredeployment SCCM and Altris Ability to deal with customers at all levels through an approachable and customer focused awareness. An inquisitive and analytical mind who is service driven. … Patch Management Mean time to repair - Onsite analysis, diagnosis and resolution of desktop problems for end users Collaborate with 3rd level support to prevent system downtime Network Changes & Management Software/hardware/network troubleshooting Assist with server and workstation patching to ensure the security of the infrastructure Assist in the maintenance, management and documentation of the network systems More ❯
London, England, United Kingdom Hybrid / WFH Options
Action1
identify and troubleshoot failed patch installations. Be familiar with PowerShell scripting and able to understand basic scripts. Proficiency in Mac OS and/or Linux platforms. Demonstrate knowledge of softwaredeployment and configuration using install switches. Be skilled in reading, writing, modifying, and backing up the Windows registry. Have previous experience in technical support or customer service roles. … Possess excellent problem-solving and communication skills, working effectively with customers and internal teams. Have solid experience troubleshooting software issues across various environments. Would be a plus: Experience with patch management solutions. Ability to analyze and interpret logs and event data. Knowledge of Windows Group Policy configuration and management. Familiarity with Windows servers and server management. A basic understanding … Action1 and be a driving force behind our success! Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Information Technology Industries Software Development Referrals increase your chances of interviewing at Action1 by 2x Get notified about new Technical Support Engineer jobs in United Kingdom . Glasgow, Scotland, United Kingdom 1 week More ❯
Dartford, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
identify and troubleshoot failed patch installations. Be familiar with PowerShell scripting and able to understand basic scripts. Proficiency in Mac OS and/or Linux platforms. Demonstrate knowledge of softwaredeployment and configuration using install switches. Be skilled in reading, writing, modifying, and backing up the Windows registry. Have previous experience in technical support or customer service roles. … Possess excellent problem-solving and communication skills, working effectively with customers and internal teams. Have solid experience troubleshooting software issues across various environments. Would be a plus: Experience with patch management solutions. Ability to analyze and interpret logs and event data. Knowledge of Windows Group Policy configuration and management. Familiarity with Windows servers and server management. A basic understanding More ❯
Birmingham, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
identify and troubleshoot failed patch installations. Be familiar with PowerShell scripting and able to understand basic scripts. Proficiency in Mac OS and/or Linux platforms. Demonstrate knowledge of softwaredeployment and configuration using install switches. Be skilled in reading, writing, modifying, and backing up the Windows registry. Have previous experience in technical support or customer service roles. … Possess excellent problem-solving and communication skills, working effectively with customers and internal teams. Have solid experience troubleshooting software issues across various environments. Would be a plus: Experience with patch management solutions. Ability to analyze and interpret logs and event data. Knowledge of Windows Group Policy configuration and management. Familiarity with Windows servers and server management. A basic understanding More ❯
Bedford, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
identify and troubleshoot failed patch installations. Be familiar with PowerShell scripting and able to understand basic scripts. Proficiency in Mac OS and/or Linux platforms. Demonstrate knowledge of softwaredeployment and configuration using install switches. Be skilled in reading, writing, modifying, and backing up the Windows registry. Have previous experience in technical support or customer service roles. … Possess excellent problem-solving and communication skills, working effectively with customers and internal teams. Have solid experience troubleshooting software issues across various environments. Would be a plus: Experience with patch management solutions. Ability to analyze and interpret logs and event data. Knowledge of Windows Group Policy configuration and management. Familiarity with Windows servers and server management. A basic understanding More ❯
Norwich, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
identify and troubleshoot failed patch installations. Be familiar with PowerShell scripting and able to understand basic scripts. Proficiency in Mac OS and/or Linux platforms. Demonstrate knowledge of softwaredeployment and configuration using install switches. Be skilled in reading, writing, modifying, and backing up the Windows registry. Have previous experience in technical support or customer service roles. … Possess excellent problem-solving and communication skills, working effectively with customers and internal teams. Have solid experience troubleshooting software issues across various environments. Would be a plus: Experience with patch management solutions. Ability to analyze and interpret logs and event data. Knowledge of Windows Group Policy configuration and management. Familiarity with Windows servers and server management. A basic understanding More ❯
Lincoln, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
identify and troubleshoot failed patch installations. Be familiar with PowerShell scripting and able to understand basic scripts. Proficiency in Mac OS and/or Linux platforms. Demonstrate knowledge of softwaredeployment and configuration using install switches. Be skilled in reading, writing, modifying, and backing up the Windows registry. Have previous experience in technical support or customer service roles. … Possess excellent problem-solving and communication skills, working effectively with customers and internal teams. Have solid experience troubleshooting software issues across various environments. Would be a plus: Experience with patch management solutions. Ability to analyze and interpret logs and event data. Knowledge of Windows Group Policy configuration and management. Familiarity with Windows servers and server management. A basic understanding More ❯
Chesterfield, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
identify and troubleshoot failed patch installations. Be familiar with PowerShell scripting and able to understand basic scripts. Proficiency in Mac OS and/or Linux platforms. Demonstrate knowledge of softwaredeployment and configuration using install switches. Be skilled in reading, writing, modifying, and backing up the Windows registry. Have previous experience in technical support or customer service roles. … Possess excellent problem-solving and communication skills, working effectively with customers and internal teams. Have solid experience troubleshooting software issues across various environments. Would be a plus: Experience with patch management solutions. Ability to analyze and interpret logs and event data. Knowledge of Windows Group Policy configuration and management. Familiarity with Windows servers and server management. A basic understanding More ❯
Peterborough, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
identify and troubleshoot failed patch installations. Be familiar with PowerShell scripting and able to understand basic scripts. Proficiency in Mac OS and/or Linux platforms. Demonstrate knowledge of softwaredeployment and configuration using install switches. Be skilled in reading, writing, modifying, and backing up the Windows registry. Have previous experience in technical support or customer service roles. … Possess excellent problem-solving and communication skills, working effectively with customers and internal teams. Have solid experience troubleshooting software issues across various environments. Would be a plus: Experience with patch management solutions. Ability to analyze and interpret logs and event data. Knowledge of Windows Group Policy configuration and management. Familiarity with Windows servers and server management. A basic understanding More ❯
Guildford, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
identify and troubleshoot failed patch installations. Be familiar with PowerShell scripting and able to understand basic scripts. Proficiency in Mac OS and/or Linux platforms. Demonstrate knowledge of softwaredeployment and configuration using install switches. Be skilled in reading, writing, modifying, and backing up the Windows registry. Have previous experience in technical support or customer service roles. … Possess excellent problem-solving and communication skills, working effectively with customers and internal teams. Have solid experience troubleshooting software issues across various environments. Would be a plus: Experience with patch management solutions. Ability to analyze and interpret logs and event data. Knowledge of Windows Group Policy configuration and management. Familiarity with Windows servers and server management. A basic understanding More ❯
Ipswich, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
identify and troubleshoot failed patch installations. Be familiar with PowerShell scripting and able to understand basic scripts. Proficiency in Mac OS and/or Linux platforms. Demonstrate knowledge of softwaredeployment and configuration using install switches. Be skilled in reading, writing, modifying, and backing up the Windows registry. Have previous experience in technical support or customer service roles. … Possess excellent problem-solving and communication skills, working effectively with customers and internal teams. Have solid experience troubleshooting software issues across various environments. Would be a plus: Experience with patch management solutions. Ability to analyze and interpret logs and event data. Knowledge of Windows Group Policy configuration and management. Familiarity with Windows servers and server management. A basic understanding More ❯
Newport, Wales, United Kingdom Hybrid / WFH Options
JR United Kingdom
identify and troubleshoot failed patch installations. Be familiar with PowerShell scripting and able to understand basic scripts. Proficiency in Mac OS and/or Linux platforms. Demonstrate knowledge of softwaredeployment and configuration using install switches. Be skilled in reading, writing, modifying, and backing up the Windows registry. Have previous experience in technical support or customer service roles. … Possess excellent problem-solving and communication skills, working effectively with customers and internal teams. Have solid experience troubleshooting software issues across various environments. Would be a plus: Experience with patch management solutions. Ability to analyze and interpret logs and event data. Knowledge of Windows Group Policy configuration and management. Familiarity with Windows servers and server management. A basic understanding More ❯
Cardiff, Wales, United Kingdom Hybrid / WFH Options
JR United Kingdom
identify and troubleshoot failed patch installations. Be familiar with PowerShell scripting and able to understand basic scripts. Proficiency in Mac OS and/or Linux platforms. Demonstrate knowledge of softwaredeployment and configuration using install switches. Be skilled in reading, writing, modifying, and backing up the Windows registry. Have previous experience in technical support or customer service roles. … Possess excellent problem-solving and communication skills, working effectively with customers and internal teams. Have solid experience troubleshooting software issues across various environments. Would be a plus: Experience with patch management solutions. Ability to analyze and interpret logs and event data. Knowledge of Windows Group Policy configuration and management. Familiarity with Windows servers and server management. A basic understanding More ❯
Shrewsbury, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
identify and troubleshoot failed patch installations. Be familiar with PowerShell scripting and able to understand basic scripts. Proficiency in Mac OS and/or Linux platforms. Demonstrate knowledge of softwaredeployment and configuration using install switches. Be skilled in reading, writing, modifying, and backing up the Windows registry. Have previous experience in technical support or customer service roles. … Possess excellent problem-solving and communication skills, working effectively with customers and internal teams. Have solid experience troubleshooting software issues across various environments. Would be a plus: Experience with patch management solutions. Ability to analyze and interpret logs and event data. Knowledge of Windows Group Policy configuration and management. Familiarity with Windows servers and server management. A basic understanding More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
identify and troubleshoot failed patch installations. Be familiar with PowerShell scripting and able to understand basic scripts. Proficiency in Mac OS and/or Linux platforms. Demonstrate knowledge of softwaredeployment and configuration using install switches. Be skilled in reading, writing, modifying, and backing up the Windows registry. Have previous experience in technical support or customer service roles. … Possess excellent problem-solving and communication skills, working effectively with customers and internal teams. Have solid experience troubleshooting software issues across various environments. Would be a plus: Experience with patch management solutions. Ability to analyze and interpret logs and event data. Knowledge of Windows Group Policy configuration and management. Familiarity with Windows servers and server management. A basic understanding More ❯
Cambridge, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
identify and troubleshoot failed patch installations. Be familiar with PowerShell scripting and able to understand basic scripts. Proficiency in Mac OS and/or Linux platforms. Demonstrate knowledge of softwaredeployment and configuration using install switches. Be skilled in reading, writing, modifying, and backing up the Windows registry. Have previous experience in technical support or customer service roles. … Possess excellent problem-solving and communication skills, working effectively with customers and internal teams. Have solid experience troubleshooting software issues across various environments. Would be a plus: Experience with patch management solutions. Ability to analyze and interpret logs and event data. Knowledge of Windows Group Policy configuration and management. Familiarity with Windows servers and server management. A basic understanding More ❯
Doncaster, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
identify and troubleshoot failed patch installations. Be familiar with PowerShell scripting and able to understand basic scripts. Proficiency in Mac OS and/or Linux platforms. Demonstrate knowledge of softwaredeployment and configuration using install switches. Be skilled in reading, writing, modifying, and backing up the Windows registry. Have previous experience in technical support or customer service roles. … Possess excellent problem-solving and communication skills, working effectively with customers and internal teams. Have solid experience troubleshooting software issues across various environments. Would be a plus: Experience with patch management solutions. Ability to analyze and interpret logs and event data. Knowledge of Windows Group Policy configuration and management. Familiarity with Windows servers and server management. A basic understanding More ❯
Gloucester, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
identify and troubleshoot failed patch installations. Be familiar with PowerShell scripting and able to understand basic scripts. Proficiency in Mac OS and/or Linux platforms. Demonstrate knowledge of softwaredeployment and configuration using install switches. Be skilled in reading, writing, modifying, and backing up the Windows registry. Have previous experience in technical support or customer service roles. … Possess excellent problem-solving and communication skills, working effectively with customers and internal teams. Have solid experience troubleshooting software issues across various environments. Would be a plus: Experience with patch management solutions. Ability to analyze and interpret logs and event data. Knowledge of Windows Group Policy configuration and management. Familiarity with Windows servers and server management. A basic understanding More ❯
Derby, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
identify and troubleshoot failed patch installations. Be familiar with PowerShell scripting and able to understand basic scripts. Proficiency in Mac OS and/or Linux platforms. Demonstrate knowledge of softwaredeployment and configuration using install switches. Be skilled in reading, writing, modifying, and backing up the Windows registry. Have previous experience in technical support or customer service roles. … Possess excellent problem-solving and communication skills, working effectively with customers and internal teams. Have solid experience troubleshooting software issues across various environments. Would be a plus: Experience with patch management solutions. Ability to analyze and interpret logs and event data. Knowledge of Windows Group Policy configuration and management. Familiarity with Windows servers and server management. A basic understanding More ❯
Maidstone, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
identify and troubleshoot failed patch installations. Be familiar with PowerShell scripting and able to understand basic scripts. Proficiency in Mac OS and/or Linux platforms. Demonstrate knowledge of softwaredeployment and configuration using install switches. Be skilled in reading, writing, modifying, and backing up the Windows registry. Have previous experience in technical support or customer service roles. … Possess excellent problem-solving and communication skills, working effectively with customers and internal teams. Have solid experience troubleshooting software issues across various environments. Would be a plus: Experience with patch management solutions. Ability to analyze and interpret logs and event data. Knowledge of Windows Group Policy configuration and management. Familiarity with Windows servers and server management. A basic understanding More ❯