17 of 17 Technical Product Support Jobs in the UK

services that remove the pain, frustration, uncertainty, frictionand stress that the current process creates. We are a leading provider of tech in the property sector - founded in 2003, our product focus has been our conveyancer two-sided marketplace, connecting consumers with a range of quality conveyancers to choose from at competitive prices via our easy-to-use tech platform. … expands, we are looking for ambitious, talented people to join us. As a cross-functional enabler, you'll play a central role in resolving complex issues, providing second-line support for escalated cases, supporting client onboarding, and coordinating key aspects of product health. Your day may begin by investigating an issue raised by CX- replicating the problem, analysing … logs or API behaviour, and escalating to engineering when required. You'll also support client implementations by assisting with technical setup, resolving early-stage issues, and ensuring a smooth handover at go-live. In parallel, you'll help coordinate product assurance activities - tracking vulnerability remediation, confirming availability metrics, and supporting audit requirements in collaboration with responsible teams. More ❯

service. As a customer-focused company, Transcend can quickly respond to the market's changing needs. Role Description This is a full-time hybrid role for a IT and Product Technical Support Specialist at Transcend Information, Inc. The Specialist will be responsible for providing IT, Product, Technical support, Customer support, CAR & FAR support. … The role is based in Hemel Hempstead with some remote work allowed. The job will require travel when needed to customer sites or online to support the sales function. Qualifications and Job Responsibilities Product Support, Technical Support, IT support and Customer support CAR + FAR Analysis support Product presentation skills Customer More ❯

that make a big difference and the big details that astonish. Because at Bose, we’re compelled to push things forward. We need to make things better. As a Product and Technical Support Specialist, you will be helping our customers from all over the world get the best from their Bose products by troubleshooting their problems and … of the way. At Bose, the customer is everything to us but our employees are just as important too, so we make sure you get all the training and support that you will need. From in-depth technical training to training on customer service and a whole host of other topics, you will be an expert in no More ❯

a talented and innovative R&D team creating a pipeline of new products across our therapeutic areas. R&D also promote continuous improvement across our products and services and support the business in product changes. In recognition of the need to provide focus and expertise for changes to existing products and services, we are creating a Technical Product Support Team with a range of skills and knowledge to cover our core therapeutic areas, with personnel located in our 3 manufacturing sites at Comber, Cardiff and Coleraine. Reporting to the Group R&D Director, this role will be integral to the Technical Product Support Team, driving product changes that entail introduction … of alternative designs or materials and modifying design files to account for such changes. With demonstrable experience in product design or change engineering, the post-holder will lead design change projects and work within multi-disciplinary teams across our product ranges to ensure regulatory compliance and fulfilment of user needs. KEY ACTIVITIES Take a leading role in the More ❯

A highly successful and well-established client of ours are seeking a P roduct Technical Support to join their company. This position would be fantastic for a candidate who is looking to learn and grow with a company that will offer training and full support. The purpose of the role is to support the Technical Manager … with customer queries and office technical support. About the Role This role focuses on delivering support and advice to customers. You will be responsible for responding to product-related queries, troubleshooting issues, and working collaboratively with internal teams to ensure a positive customer experience. Responsibilities Provide guidance to help customers and partners choose the right solutions for … their needs. Offer first-line support via phone and other communication channels. Investigate and resolve product or application issues. Log and manage support cases through CRM. Work collaboratively with other departments to share knowledge and resolve more complex cases. Occasionally visit customer sites for support or training needs. Ensure a high level of customer satisfaction. Respond More ❯

A highly successful and well-established client of ours are seeking a P roduct Technical Support to join their company. This position would be fantastic for a candidate who is looking to learn and grow with a company that will offer training and full support. The purpose of the role is to support the Technical Manager … with customer queries and office technical support. About the Role This role focuses on delivering support and advice to customers. You will be responsible for responding to product-related queries, troubleshooting issues, and working collaboratively with internal teams to ensure a positive customer experience. Responsibilities Provide guidance to help customers and partners choose the right solutions for … their needs. Offer first-line support via phone and other communication channels. Investigate and resolve product or application issues. Log and manage support cases through CRM. Work collaboratively with other departments to share knowledge and resolve more complex cases. Occasionally visit customer sites for support or training needs. Ensure a high level of customer satisfaction. Respond More ❯

A highly successful and well-established client of ours are seeking a P roduct Technical Support to join their company. This position would be fantastic for a candidate who is looking to learn and grow with a company that will offer training and full support. The purpose of the role is to support the Technical Manager … with customer queries and office technical support. About the Role This role focuses on delivering support and advice to customers. You will be responsible for responding to product-related queries, troubleshooting issues, and working collaboratively with internal teams to ensure a positive customer experience. Responsibilities Provide guidance to help customers and partners choose the right solutions for … their needs. Offer first-line support via phone and other communication channels. Investigate and resolve product or application issues. Log and manage support cases through CRM. Work collaboratively with other departments to share knowledge and resolve more complex cases. Occasionally visit customer sites for support or training needs. Ensure a high level of customer satisfaction. Respond More ❯

escalation point for Field Service Engineers (FSEs), third-party service providers, and distributors, ensuring timely resolution of field issues. Acting as the key service liaison with Engineering, Quality, and Product Management, the Director will lead efforts to address complex technical challenges in the field. In collaboration with Engineering, they will ensure that all productsboth legacy and neware designed … be responsible for creating and maintaining comprehensive service documentation, including spare parts lists, field-replaceable unit (FRU) inventories, consumables, and the necessary tools, safety gear, and test equipment to support field operations such as installation, commissioning, upgrades, software patching, and maintenance activities. Working closely with the EVP of Global Security Service and the Security Service Management team, this individual … ensure seamless operations across all regions. They will play a critical role in standardizing global processes and feedback mechanisms to enhance operational efficiency, improve training programs, optimize logistics, and support effective safety stock planning. Key Responsibilities Technical Leadership & Escalation Management Lead resolution of complex technical issues escalated from global service teams, ensuring timely and expert-level support. More ❯

escalation point for Field Service Engineers (FSEs), third-party service providers, and distributors, ensuring timely resolution of field issues. Acting as the key service liaison with Engineering, Quality, and Product Management, the Director will lead efforts to address complex technical challenges in the field. In collaboration with Engineering, they will ensure that all products—both legacy and new … be responsible for creating and maintaining comprehensive service documentation, including spare parts lists, field-replaceable unit (FRU) inventories, consumables, and the necessary tools, safety gear, and test equipment to support field operations such as installation, commissioning, upgrades, software patching, and maintenance activities. Working closely with the EVP of Global Security Service and the Security Service Management team, this individual … ensure seamless operations across all regions. They will play a critical role in standardizing global processes and feedback mechanisms to enhance operational efficiency, improve training programs, optimize logistics, and support effective safety stock planning. Key Responsibilities Technical Leadership & Escalation Management • Lead resolution of complex technical issues escalated from global service teams, ensuring timely and expert-level support. More ❯

escalation point for Field Service Engineers (FSEs), third-party service providers, and distributors, ensuring timely resolution of field issues. Acting as the key service liaison with Engineering, Quality, and Product Management, the Director will lead efforts to address complex technical challenges in the field. In collaboration with Engineering, they will ensure that all products—both legacy and new … be responsible for creating and maintaining comprehensive service documentation, including spare parts lists, field-replaceable unit (FRU) inventories, consumables, and the necessary tools, safety gear, and test equipment to support field operations such as installation, commissioning, upgrades, software patching, and maintenance activities. Working closely with the EVP of Global Security Service and the Security Service Management team, this individual … ensure seamless operations across all regions. They will play a critical role in standardizing global processes and feedback mechanisms to enhance operational efficiency, improve training programs, optimize logistics, and support effective safety stock planning. Key Responsibilities Technical Leadership & Escalation Management • Lead resolution of complex technical issues escalated from global service teams, ensuring timely and expert-level support. More ❯

Director, Global Product & Technical Support Director, Global Product & Technical Support Rapiscan Systems is a global leader in detection technology, delivering advanced cargo and vehicle inspection solutions for ports, borders, military, and high-security facilities. Our versatile X-ray systems—ranging from low to high energy—are designed to meet diverse security needs. Known for … escalation point for Field Service Engineers (FSEs), third-party service providers, and distributors, ensuring timely resolution of field issues. Acting as the key service liaison with Engineering, Quality, and Product Management, the Director will lead efforts to address complex technical challenges in the field. In collaboration with Engineering, they will ensure that all products—both legacy and new … be responsible for creating and maintaining comprehensive service documentation, including spare parts lists, field-replaceable unit (FRU) inventories, consumables, and the necessary tools, safety gear, and test equipment to support field operations such as installation, commissioning, upgrades, software patching, and maintenance activities. Working closely with the EVP of Global Security Service and the Security Service Management team, this individual More ❯

escalation point for Field Service Engineers (FSEs), third-party service providers, and distributors, ensuring timely resolution of field issues. Acting as the key service liaison with Engineering, Quality, and Product Management, the Director will lead efforts to address complex technical challenges in the field. In collaboration with Engineering, they will ensure that all products—both legacy and new … be responsible for creating and maintaining comprehensive service documentation, including spare parts lists, field-replaceable unit (FRU) inventories, consumables, and the necessary tools, safety gear, and test equipment to support field operations such as installation, commissioning, upgrades, software patching, and maintenance activities. Working closely with the EVP of Global Security Service and the Security Service Management team, this individual … ensure seamless operations across all regions. They will play a critical role in standardizing global processes and feedback mechanisms to enhance operational efficiency, improve training programs, optimize logistics, and support effective safety stock planning. Key Responsibilities Technical Leadership & Escalation Management • Lead resolution of complex technical issues escalated from global service teams, ensuring timely and expert-level support. More ❯

Social network you want to login/join with: The Product Technical Support role provides best-in-class product advice, and technical support to our customers and dealers. You will likely have come from a wide format graphics print or installation background, with expertise in digital print, colour management and application. Through telephone support, and the use of CRM, you will be providing excellent customer experience. You will be effectively resolving cases, troubleshooting, and giving advice to product inquiries. Reporting to the Technical Manager, and aligned to our quality management team in our production facility, you will be working alongside and supporting our sales office and marketing teams and supporting our … product specialist teams. Responsibilities Technical Support Provide advice for customers and dealers to select the right product for the application. Deliver best in class first line of technical support to our customers and dealers. Case handling through telephone support, Zendesk, and collaboration with sales teams. Troubleshooting and investigation of application, print, installation and More ❯

Job Description Technical Product Support Manager Contract Length: 12 months Salary: £55,000-£67,000 Location: UK Remote Our client is a world renowned tech leader that paves the way in social media networking and VR experiences and they have an immediate requirement for a Technical Product Support Manager. The successful candidate will be … a key bridge between customers and engineering, ensuring top-tier support while championing community feedback into product improvement. Key Responsibilities: Manage inbound support via email, forums, and chat Collaborate with engineers to resolve issues and prioritize feature requests Produce regular support performance and issue trend reports Update help resources and support user onboarding campaigns Identify … areas to improve the customer experience and automate solutions where possible What We’re Looking For: 3+ years in a customer support or community-facing role Experience with support systems and task tracking tools Excellent communication skills Ability to translate customer sentiment into technical feedback Background in GIS, OpenStreetMap, or geospatial tools Next steps to apply: Apply More ❯

best-in-class imaging, high reliability, and operator satisfaction, to help customers find threats and contraband with ease and confidence. Role Overview We are currently seeking a Director, Global Product and Technical Support to join our team. This individual will have responsibility for working with engineering, quality, and service to ensure field serviceability of all security product … s security division field failure data collection and reporting into engineering and quality to drive customer operational improvements via improved service training concepts, engineering change proposals (ECPs), field and technical service bulletins (FSB/TSBs). This position and their team will be the escalation point for FSEs, 3 rd party service providers and distributors to resolve filed issues … and act as the primary service interface with engineering, quality, and product management to resolve complex field issues. They will work with engineering and be responsible for ensuring service requirements and serviceability for all products (legacy and new) such as: preventative and corrective maintenance procedures, preventative maintenance (PM) schedules (frequency and task list), corrective maintenance (CM) procedures in line More ❯

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Technical Product Support - Beneficiation Primary Location: York, PA, US Metso USA Inc. is looking for a Technical Product Support – Beneficiation to Executes product strategy for growth … and profitability for Market Area; offer product support and technical assistance/analysis to existing and potential customers. Position is based in York, PA. Required: Bachelor’s Degree in Chemical or Metallurgical Engineering and 5 years of Product Support for Mineral Processing equipment experience. In addition, the following specific skills are required: 5 years of More ❯

Rapiscan Systems is a global leader in detection technology, delivering advanced cargo and vehicle inspection solutions for ports, borders, military, and high-security facilities. Have you got the right qualifications and skills for this job Find out below, and hit More ❯