UI/UX Chatbot Lead - London, UK
- Location
- Greater London, England, United Kingdom
design* Design wireframes prototypes user journeys and conversational experiences* Collaborate with Product Business AIML and Engineering teams to deliver chatbot solutions* Conduct user research usability testing and analyze chatbot performance metrics* Establish UX standards accessibility compliance and conversational design best practices* Drive continuous improvement through user feedback … Expertise in Figma Adobe XD Sketch or similar design tools* Understanding of NLP concepts intents entities and chatbot frameworks* Experience with customer journey mapping usability testing and interaction design* Knowledge of Microsoft Copilot Studio Dialog flow Azure Bot Services or equivalent platforms* Strong stakeholder management and communication skills ...