Creative Lead (Shopify Plus & Digital Experience)
- Location
- Tees Valley, England, United Kingdom
quality. Establish regular design critiques and quality reviews, providing specific, constructive feedback and approving key outputs before client presentation. Balance visual ambition with accessibility, usability, performance, technical feasibility and the agreed budget. 2. Discovery, Research & Client Communication Establish standardised discovery playbooks, creative briefs, workshop templates and presentation frameworks … Define customer journeys, user needs, business objectives, content requirements and measurable success criteria with clients and the wider project team. Lead proportionate customer research, usability testing and analysis of behavioural data, using findings to inform and validate designs before development. Review discovery and research outputs for completeness, technical ...