User Researcher (SC Cleared)
- Location
- United Kingdom
digital services and products Identify user needs, behaviours, pain points and opportunities for improvement Design and deliver qualitative and quantitative research activities, including interviews, usability testing, workshops and contextual research Analyse research findings and translate them into clear, actionable insights Work closely with Service Designers, Interaction Designers, Product … Managers, Business Analysts and delivery teams Support iterative design and development by testing concepts, prototypes and live services with users Present research findings clearly to delivery teams and senior stakeholders Ensure research considers accessibility and the needs of users with different levels of digital capability Maintain research artefacts ...