Lead Product Researcher
- Hiring Organisation
- SS&C Technologies
- Location
- London, UK
- Employment Type
- Full-time
Customer, Market & Competitor Insight Plan and execute end-to-end research using both qualitative and quantitative methods, including but not limited to interviews, surveys, usability testing, workshops, and focus groups, to uncover user behaviours and motivations. Conduct market, competitor, and industry research to identify trends, gaps, and opportunities … access research findings and customer feedback. Gather and synthesise client feedback through multiple channels, helping us close the loop with customers and improve satisfaction. Testing & Experimentation Work closely with Product Managers, Designers, and Engineers to introduce and scale experimentation practices across our products. Design and support A/ ...