We are hiring a Customer Success Manager to join our Sales team. CSMs are strategic and technical advisors who help our enterprise customers adopt, optimize, and expand their use of AlgoSec's solutions. As a CSM, you'll own post-sales success, driving adoption, value realization, and customer satisfaction while partnering closely with Sales, Technical Services, Product, and … and expansion. Reporting to: VP, Global Customer Success Location : UK (Home office) Direct employment Responsibilities: Drive Customer Adoption: Identify adoption gaps, build tailored success plans, and align product usecases to value realization. Monitor Adoption Health: Track adoption across your portfolio and create quarterly improvement plans. Support Renewals: Partner with the renewals team to connect adoption health with … key stakeholders and guide customers with best practices and strategic insights. Lead Customer Engagements: Host Executive Business Reviews (EBRs) and maintain proactive, high-value touchpoints. Document Value: Capture usecases, success stories, and lessons learned to enrich our Customer Success knowledge base. Advocate Internally: Represent the customer's voice and ensure their needs are championed across the organization. More ❯
curious and collaborative. Key responsibilities Customer Success : proactively develop strong relationships with client stakeholders (IT, Compliance, Sustainability Managers, C-level), conduct business reviews, deliver client success plans and usecases, drive user adoption and client satisfaction, maximise and demonstrate ongoing value from our solutions. Client onboarding : create and lead project plans managing all stages of the process to … at all clients; and generate, escalate and help convert up-sell and cross-sell opportunities. Marketing collaboration : develop customer advocacy and participate in generating content to showcase client success (case studies, newsletter, blog posts ). Operations : as required, lead ad hoc internal projects to drive scalability and efficiency within the Customer Success function and/or across other functions More ❯
be responsible for managing and growing strategic accounts by working with our clients' engineering, product operations, and commercial teams to understand and implement an ever-growing set of usecases leveraging our platform. You can expect your day-to-day operational responsibilities to cover: Driving daily interactions with a defined set of partners Act as the client's … are driving towards the best possible outcome for the client/their partners Create and establish go-to-market plans for the account and each of its multiple usecases Run a reliable and organised account process that keeps InfoSum on top of deadlines and capable of seamlessly introducing new revenue growth initiatives German speaking Demonstrable knowledge of More ❯
corporates and partners. This role requires a mix of product, partnership and commercial acumen to develop and communicate our product strategy, support issuer, partner and corporate onboarding and use of the product to deliver superior spend solutions to Europe’s leading corporates. This role will work closely with our Global Product and Partnerships colleagues by taking an end … and in global organisation – excite colleagues about the market opportunities and real market feedback •Formulate a product strategy and execution plan aligned with our B2B strategy for Europe •Use your deep industry knowledge and insight to influence and shape a winning solutions approach for B2B in Europe •Refresh your market view regularly including but not limited to legislative … and interpersonal skills, with the ability to build relationships with diverse stakeholders such as partners, issuers and corporates. •Strategic outlook with first-hand experience of corporate card spend usecases and an informed perspective on how the European B2B payments landscape is evolving. •Detail-oriented with strong technical, organizational & project management background. •Ability to work independently & collaboratively in More ❯
Braintree, Essex, United Kingdom Hybrid / WFH Options
GoFundMe
insight and credibility. Establish solution architecture processes, documentation, and tooling for repeatability and scale. Collaborate closely with Product, Engineering, and Design to influence roadmap based on real customer use cases. Build and deliver quick integrations and proof-of-concept applications to drive adoption and explore tech solutioning. Lay the groundwork for a high-performing Solutions Architecture team-mentorship … notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. Learn more about GoFundMe: We're proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of More ❯
City, Sheffield, United Kingdom Hybrid / WFH Options
Experis
Configuration (Control management). Data Pipeline & Dashboard development. Reporting, Automation & Exception Tracking. Data mapping Any experience of Reporting solution usecases, wireframes, process design, data mapping, test case development and co-ordination All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond More ❯
Sheffield, South Yorkshire, United Kingdom Hybrid / WFH Options
Experis
Configuration (Control management). Data Pipeline & Dashboard development. Reporting, Automation & Exception Tracking. Data mapping Any experience of Reporting solution usecases, wireframes, process design, data mapping, test case development and co-ordination All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Searchability (UK) Ltd
digital content. Support partner onboarding with training programs, webinars, and enablement resources. Strengthen partner knowledge of product positioning, usecases, and differentiators. Build advocacy through success stories, case studies, and recognition of top-performing partners. Track campaign adoption, partner engagement, and sourced revenue using CRM and automation tools. Collect partner feedback to refine program messaging, tools, and More ❯
Employment Type: Permanent, Part Time, Work From Home
you. A bit about the job: This is a hands-on role where technical expertise meets marketing activation. Youll lead the end-to-end audience strategy, from defining usecases and building segments to activating them across digital channels. Collaboration will be key, as youll work closely with product and platform owners, go-to-market managers, and channel … including parental and carers leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into More ❯