User Experience Jobs in the UK

201 to 225 of 2,470 User Experience Jobs in the UK

SERVICE DESIGNER - SC, PUBLIC SECTOR

Nationwide, United Kingdom
Hybrid / WFH Options
Adecco
Service Designer Location: UK-wide (Hybrid working with occasional travel) Salary: £67,000 - £80,000 (depending on experience) + Great Perks Security Clearance: SC Cleared or Eligible About the Organisation This is an opportunity to join a forward-thinking organisation delivering high-impact digital and data solutions across the UK public sector. Known for its commitment to excellence and … the company works on complex, large-scale programmes that improve services and outcomes for citizens. You'll be part of a collaborative, agile team that values curiosity, integrity, and user-centred design-working on meaningful projects that shape the future of digital government. The Role We are seeking mid to senior level Service Designers who are confident in their … before discussing your CV with any potential employer. Keywords: Service Design, User-Centred Design, (url removed) Standards, Public Sector, Digital Transformation, Agile Delivery, Inclusive Design, Accessibility, Design Thinking, UX Design, Interaction Design, Experience Design, Co-Design, Stakeholder Engagement, Multidisciplinary Teams, Strategic Design, Human-Centred Design, SC Clearance, Government Services, Design Strategy, Journey Mapping, Systems Thinking, User Research More ❯
Employment Type: Permanent
Salary: £67000 - £80000/annum Benefits
Posted:

Senior Business Analyst - Microsoft 365

Manchester, United Kingdom
Michael Page
key stakeholders across the organisation, create engagement plans, and communicate business impacts, project goals and progress effectively. Ensure alignment with business needs and foster a positive attitude towards change User Adoption and Training Collaborate with training teams to develop learning programs, tutorials, and workshops that will help users maximise their use of Microsoft 365 tools like SharePoint, OneDrive and … Teams. Elevate user experience by ensuring that Microsoft 365 delivers an intuitive and seamless user experience by working with technical teams to design solutions that meet user requirements and enhance productivity. Profile Technical Skills and Experience: Essential Criteria: Significant experience of hands-on Business Analysis, particularly around Microsoft 365 implementations, and migrations from More ❯
Employment Type: Permanent
Salary: £62554 - £67554/annum 28.97% Pension
Posted:

Digital Customer Experience Lead

London, South East, England, United Kingdom
Hybrid / WFH Options
Hays Specialist Recruitment Limited
be leading the Digital Customer Experience team within Product, setting and leading the design strategy for our customer experience across our website and Apps, and accountable for UX Research, UX Ops and Content. We have a strong UX Ops and research team, so someone more experienced in service design, cross-channel UX and UI design experience would … impactful experience for our customers, and ultimately meet partner and business goals Accountable for setting CX standards, communicating and driving performance against these Powering the development of our UX Research, UX Ops and Content strategies, capability and team growth, in line with our wider CX vision and strategy Eventually, it may include line management of our UX Designers within … the team (currently all contract resourced), including hiring, coaching and developing team members. What we're looking for Experienced digital customer experience leader, ideally with a background in UX design and some experience in research, Design Ops and content. Passionate about digital customer experience, with an understanding of how this can be harnessed to drive business value. More ❯
Employment Type: Contractor
Rate: Salary negotiable
Posted:

Senior User Experience Designer

City of London, London, United Kingdom
Hybrid / WFH Options
Anson McCade
Job Title: Senior UX Designer Location: London ( Hybrid ) Salary: £60,000 – £70,000 DOE + benefits Level: Senior Consultant A leading digital consultancy is looking for a Senior UX Designer to join its growing team of human-centred design experts. If you're passionate about solving complex problems, improving public and private sector services, and shaping meaningful digital experiences, this … managers and developers, you’ll ensure services are accessible, inclusive, and intuitive. You’ll also play a key leadership role — advising clients, mentoring designers, and championing best practice in UX across projects. Key Responsibilities Lead UX strategy and execution across complex digital services Collaborate with user researchers to translate insights into design solutions Guide and mentor junior UX designers … influencing key decisions Promote inclusive design and accessibility across all outputs Contribute to internal knowledge sharing, recruitment, and business development What we’re looking for Strong experience in UX design, ideally in fast-paced, Agile environments Proven ability to deliver user-centred services that meet accessibility standards Excellent stakeholder and communication skills Experience mentoring or line managing More ❯
Posted:

Senior User Experience Designer

London Area, United Kingdom
Hybrid / WFH Options
Anson McCade
Job Title: Senior UX Designer Location: London ( Hybrid ) Salary: £60,000 – £70,000 DOE + benefits Level: Senior Consultant A leading digital consultancy is looking for a Senior UX Designer to join its growing team of human-centred design experts. If you're passionate about solving complex problems, improving public and private sector services, and shaping meaningful digital experiences, this … managers and developers, you’ll ensure services are accessible, inclusive, and intuitive. You’ll also play a key leadership role — advising clients, mentoring designers, and championing best practice in UX across projects. Key Responsibilities Lead UX strategy and execution across complex digital services Collaborate with user researchers to translate insights into design solutions Guide and mentor junior UX designers … influencing key decisions Promote inclusive design and accessibility across all outputs Contribute to internal knowledge sharing, recruitment, and business development What we’re looking for Strong experience in UX design, ideally in fast-paced, Agile environments Proven ability to deliver user-centred services that meet accessibility standards Excellent stakeholder and communication skills Experience mentoring or line managing More ❯
Posted:

UX Designer

United Kingdom
Hybrid / WFH Options
Bentley Whitaker Search and Selection
UX Designer/Interaction Designer - UK WIDE - Remote based - GDS/Public Sector experience NEED TO HAVE Public Sector (GDS) experience Description for the UX Designer roles :- This is a fantastic opportunity with an international management consulting company, who are looking to fill multiple UX Designer roles to help deliver innovative digital solutions to a number of end … in the UK (remote) and will be based from home, however occasional client visits will be necessary for meetings but these will be fully funded Experience for the UX Designer roles 2yrs+ commercial experience in a UX Design/Interaction Designer role GDS experience (Government Digital standards) Prototyping experience (could be HTML/JavaScript or any … other coding experience) Lived in the UK for 5yrs+ as will go through security clearance when you join Salary for the UX Designer roles on offer is up to £55,000 dependent on experience + an excellent benefits package including extensive training and a proper career development plan. UX Designer - UK Wide - Digital Services, UK WIDE (Remote More ❯
Posted:

Senior Data Engineer - OnTheMarket Technology - London

London, United Kingdom
CoStar Group, Inc
the UK's number 1 Residential Property portal. Supported by the deep expertise of the CoStar Group and our Homes and Apartments teams, we will develop a world class user experience through offering the very best written content, imagery, design and functionality. The OnTheMarket product will support home buyers, sellers, and agents better than ever! Learn more about … Airflow and Redshift/Postgres. The candidate must be able to exhibit proficiency in working with large volumes of data, automating data loads, and the ability to understand end user requirements with the goal of building a solution to provide high quality data processing and analysis as well as building APIs. RESPONSIBILITIES Develop data pipelines using Python, Airflow and … Develop data solutions to address ad-hoc business needs Maintain existing reports and improve their performance QUALIFICATIONS Bachelor's degree in Computer Science, Data Science, Mathematics, Engineering or equivalent experience Experience writing SQL queries and optimising query performance. Strong skills in Python Experience with AWS or GCP Demonstrated experience and responsibility with data, processes, and building More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Front-End Engineer

Malmesbury, Wiltshire, England, United Kingdom
Hybrid / WFH Options
Metamindz UK
working to democratise energy and make electricity cleaner, more affordable and more reliable. You will help build and evolve our Front-End capabilities, including our Portal application, our primary user interface for configuring, visualising, and interacting with microgrids. You will play a key role in delivering intuitive, performant, and visually engaging web experiences for users accessing our core services. … coding standards. A good sense for user experience in complex or technical products. Capable of design and implementing intuitive user interfaces without direct input from a UX designer. Comfortable with, and willing to help engender, a collaborative environment. Stay up to date with emerging front-end technologies and propose improvements to our tech stack and workflows. Key … to the Project Manager in a timely and structured manner. Collaborate with the team to facilitate business activities such as marketing and strategic planning by contributing input relevant to UX/UI. Troubleshoot and resolve bugs, performance bottlenecks, and UI inconsistencies. Preferred Qualifications and Experience Bachelor’s degree in computer science, Engineering, or related field, or equivalent practical experience. More ❯
Employment Type: Full-Time
Salary: £35,000 - £50,000 per annum
Posted:

Business Analyst - Service Strategy and Optimisation

London, United Kingdom
Arbuthnot Latham
Client Insights Managers, Marketing Senior representatives of Private & Commercial Banking and Wealth Management Heads of Platform Business Architect/Technology Architect Project Managers and SMEs Person Specification Knowledge/Experience/Skills: Comprehensive Understanding of the Financial Services Industry : Wealth Management, Private Banking & Commercial Banking. While not essential, this knowledge is highly desirable. Familiarity with Financial Services Regulations : Including … GDPR/Data Protection, Vulnerable Clients, and related compliance requirements. Experience with Fintech Systems : understanding or experience with Core Banking systems, client-facing banking platforms, investment platforms, and CRM systems. While not essential, this knowledge is highly desirable. Proficiency in Business Analysis Techniques : Adept at applying key Business Analysis tools and methodologies. This includes process mapping, requirements gathering … project teams. The ability to articulate business requirements in a way that is easily understood by business stakeholders, IT teams, and external partners is essential. User Experience (UX) : An awareness of user-centric design principles is crucial for enhancing customer experience. Understanding how users interact with systems and interfaces will inform decision-making. Problem-Solving and Critical More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Graduate Frontend Developer

Cowes, Isle of Wight, England, United Kingdom
Hybrid / WFH Options
Noir
/Junior Frontend Developer Graduate/Junior Frontend Developer, HTML, CSS, JavaScript, TypeScript - Isle of Wight (Tech stack: Graduate/Junior Frontend Developer, HTML, CSS, JavaScript, TypeScript, Web, UI, UX, User Interface, User Experience, Graduate/Junior Frontend Developer) In 2012 our client launched a social messaging platform that has been taking the US by storm. After More ❯
Employment Type: Full-Time
Salary: £25,000 - £35,000 per annum
Posted:

Senior UX Designer

Yorkshire, United Kingdom
Hybrid / WFH Options
Anson Mccade
Senior UX Designer ££64,000 GBP Hybrid WORKING Location: Leeds, Yorkshire and the Humber - United Kingdom Type: Permanent A leading digital consultancy is seeking experienced Senior UX Design Consultants to join its growing user-centred design practice. This is an excellent opportunity for accomplished UX professionals ready to step into a leadership role-advising clients, guiding cross-functional teams … and shaping the future of digital services across both public and private sectors. About the Role Senior UX Designers play a critical role in ensuring digital services are intuitive, accessible, and aligned with user needs. Working closely with user researchers, product managers, and developers in Agile environments, the UX consultant uses research insights to inform interaction design, champion … inclusive design principles, and lead the delivery of user-focused solutions. This position suits someone who brings not only advanced UX design expertise but also a strong consultancy mindset, capable of mentoring others, influencing stakeholders, and navigating complex challenges. Key Responsibilities Lead multidisciplinary Agile teams to design user-centred services that address real user needs Apply inclusive More ❯
Employment Type: Permanent, Work From Home
Posted:

Prompt Engineer

London, United Kingdom
REO Digital Limited
About REO Digital: REO Digital is a group of agencies providing a range of digital services, including Analytics, Conversion Rate Optimisation (CRO), Accessibility, User Experience (UX) & Design, and Performance Marketing. Our mission is to empower businesses to maximise their digital potential through data-driven insights and user-focused strategies. We are looking for a proven Prompt Engineer … AI reasoning in fact Work with engineers and product leaders to align output quality with strategic goals Continuously test and refine prompts through performance benchmarking and feedback loops Required Experience: Strong experience designing prompts for GPT-4, Claude, or equivalent LLMs Hands-on knowledge of frameworks like LangChain, DSPy, or similar tools Ability to reason across structured data … based inputs, and system state Familiarity with embedding-based retrieval, memory architectures, and prompt composition High standards for clarity, accuracy, and stability in AI-generated output Bonus: exposure to user insight tooling, behavioural analysis, or platform decision logic Why REO Digital? Join a fast-growing consultancy with a strong commitment to digital innovation and quality service. Work with a More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Software Specialist

Hull, North Humberside, North East, United Kingdom
Connexin
and the operational support of solutions developed. Tech Stack: Front end: TypeScript, NextJS, React Back end: TypeScript, MongoDB, Cloudflare Workers(similar to NodeJS, but deployed in Cloudflare) Essential Skills & Experience: At least 3 years programming experience with languages and frameworks such as JavaScript/Python Solid understanding of how web apps work from the user experience … and ability to use creative thinking to solve complex technical issues A need to learn new technologies and constantly grow A degree or equivalent in a computer-related subject Experience of working in a continuous deployment environment (ideally agile/scrum) A genuine passion for technology, bringing new ideas to the table on how we can improve our tech … stack, processes and delivery Desirable Skills & Experience: Experience of coaching and mentoring individuals on a team Experience of conducting thorough code reviews for peers Exposure to the full product lifecycle (from conception to design, implementation, testing, deployment via CI/CD pipelines and in-life support) Experience of working closely with internal and external stakeholders to More ❯
Employment Type: Permanent
Posted:

Product Manager

United Kingdom
YourPrime
Product Manager – Experience Management System Salary: £60,000 - £80,000 UK – Remote Company Overview Our client is a fast-growing SaaS provider in the hospitality space, enabling hotels and resorts to increase revenue and guest satisfaction through seamless digital experiences. Their platform allows guests to browse and book onsite experiences such as spa treatments, golf, memberships, and activities with … real-time availability and integrated payments, all within a unified system. Role Overview As Product Manager for the Experience Management System (EMS), you will be responsible for crafting an intuitive, high-performing user experience for both hotel staff and guests. You will lead the design, prioritisation, and delivery of EMS features ranging from experience selection and … understanding of real-time availability systems and booking logic. Familiarity with embedding payment flows and managing financial transactions within a digital product. Excellent cross-functional collaboration skills, working with UX, engineering, commercial, and support teams. Comfortable using data to drive decision-making, including experience with dashboards, product analytics, and user feedback loops. Strong working knowledge of Agile methodologies More ❯
Posted:

EUC Manager

London, United Kingdom
Hybrid / WFH Options
IAG Loyalty
transformation - we're going places! This is where you come in. The opportunity We have a unique opportunity to join IAG Loyalty to shape, lead, and oversee our End User Computing and Experience (EUCx) strategy. As the EUCx Manager, you will take full ownership of this function-driving strategic direction and ensuring operational excellence across desktop, mobile, and … virtual platforms. You'll be responsible for delivering a seamless and secure user experience, optimising Microsoft O365 and Entra services, and strengthening our cloud and connectivity capabilities. This role is central to enhancing user productivity, safeguarding our technology environment, and elevating the day-to-day experience of our people. This role is based out of our … wide adoption of Microsoft solutions such as O365, Entra, Copilot, and other cloud-based technologies. You will be responsible for defining and governing the AI strategy within the End-User Computing (EUCx) domain, including the integration and optimisation of Microsoft Copilot across Word, Excel, Outlook, Teams, and other applications. This includes implementing robust governance to ensure secure and compliant More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Full Stack Engineer

London, United Kingdom
Coram AI co
in 2021, Coram.AI is building the best business AI video system on the market. Powered by the next-generation video artificial intelligence, we deliver unprecedented insights and 10x better user experience than the incumbents of the vast but stagnant video security industry. Our customers range from warehouses, schools, hospitals, hotels, and many more, and we are growing rapidly. … We are looking for someone to join our team to help us scale our systems to meet the user demand and to ship new features. Team you will work with Founded by Ashesh (CEO) and Peter (CTO) , we are serial entrepreneurs and experts in AI and robotics. Our engineering team is composed of industry experts with decades of research … and experience from Lyft, Google, Zoox, Toyota, Facebook, Microsoft, Stanford, Oxford, and Cornell. Our go-to-market team consists of experienced leaders from Verkada. We are venture-backed by 8VC + Mosaic, revenue-generating, and have multiple years of runway. Being part of our team means solving interesting problems at the intersection of user experience, machine learning More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Software Developer

Redditch, Worcestershire, United Kingdom
Hybrid / WFH Options
Smart 1 Recruitment Limited
features in existing products, testing processes to provide product assurances and working directly with stakeholders to manage projects. Offered as a permanent contract, with competitive salary range (based on experience), busy, enjoyable work environment and attractive benefits such as Hybrid working, Private Healthcare and Pension, the position of Software Developer is available for immediate start. Duties/responsibilities of … to ensure product quality and reliability Engage directly with stakeholders to gather requirements and provide project updates Provide technical support to customers, addressing software issues and ensuring a positive user experience Contribute to troubleshooting complex problems alongside internal teams Support cross-functional collaboration within the organisation to drive product improvements Qualifications/skills required by Software Developer : ESSENTIAL … Minimum 2yrs Commercial Experience Experience with a strongly typed object-oriented language, ideally Visual Basic/C# Experience with either .NET Framework (4.6 onwards) or .Net Core (5.0 onwards) Use of Microsoft SQL Server or similar SQL servers, along with writing queries using SQL. MSSQL preferred, MySQL, PostrgeSQL, SQLite also acceptable Web technology experience in any More ❯
Employment Type: Permanent
Salary: £30000 - £40000/annum Private Health Scheme, Pension
Posted:

User Interface Artist

Manchester Area, United Kingdom
Hybrid / WFH Options
Amiqus - Games Recruitment Specialists
interact with for this new mobile title, such as the graphical front-end, menus, icons and buttons. You will also be tasked with designing the user experience (UX) to each feature in the game and will work very closely with the Creative Director on this. You will be up to date with present mobile trends and enjoy playing … work in the UK as we cannot sponsor Visas at this time nor offer fully remote working options. Salary Range - £35,000 - £55,000 Requirements At least 3 years’ experience as a UI Artist in the games industry Strong experience with Photoshop, Illustrator or similar Worked on either console/PC or mobile games (mobile preferred) A great … knowledge of games and an excellent understanding of what makes them work Solid understanding of the User/Player journey A portfolio demonstrating your UI experience Unity engine experience would be a bonus This is a fantastic opportunity to join a studio who are working on a new game, which you will have a hand in from More ❯
Posted:

Website Manager

Stamford, Lincolnshire, East Midlands, United Kingdom
Hybrid / WFH Options
Commercial Recruitment
Website Manager Location : Hybrid - Stamford In this role, you'll take ownership of maintaining and evolving the website and digital platforms, ensuring a seamless, high-quality user experience across all touchpoints. Youll have a strong grasp of front-end development languages (HTML, CSS, JavaScript), an eye … for design, and experience working with tools like Figma. Ideally, you'll have worked with HubSpot CMS or WordPress, with a good understanding of Conversion Rate Optimisation and UX best practices and how to optimise digital journeys. Youll work closely with the wider marketing and design team, helping to ensure the website not only looks great but converts effectively. … e.g. WordPress or HubSpot (highly desirable). Strong HTML/CSS knowledge. Strong understanding of SEO (both technical and on-page). Good understanding of ConversionRate Optimisation (CRO) and UX best practice. Good understanding of Website Design (Using Figma or similar tools). Project management skills with the ability to lead website projects end-to-end. Experience using analytics More ❯
Employment Type: Permanent
Posted:

Senior UI/UX Engineer

Milton Keynes, Buckinghamshire, South East, United Kingdom
Hybrid / WFH Options
DCV Technologies Limited
Senior UI/UX Engineer Division: IT Job type: Senior UI/UX Engineer Location: Milton Keynes, UK About Our Client Founded in 1988, our client set out with an ambitious visionto become the worlds leading specialist in travel management. Built on the belief that travel is one of lifes most powerful and emotive experiences, our client is driven by … a global presence and a commitment to outstanding service, our client continues to raise the standard for what tailored travel should be. About The Role The Senior UI/UX Engineeris responsible for designing and developing user interfaces that provide an exceptional user experience. They combine skills in design and front-end development to create visually appealing, intuitive … functional digital products. This role requires a deep understanding of user-centred design principles, as well as technical expertise in front-end technologies. As a Senior UI/UX Engineer, you will have a diverse and varied role. Here are just some of the things youll be getting involved with: Design and develop user interfaces for web, mobile More ❯
Employment Type: Permanent, Work From Home
Salary: £70,000
Posted:

Senior Digital Designer

Ripley, Derbyshire, East Midlands, United Kingdom
Hybrid / WFH Options
SC Johnson Professional
consistency and high quality. Manage resource allocation and workflow through Workzone, prioritising tasks based on business needs and deadlines. Champion user interface (UI) and user experience (UX) best practices, leading the ongoing evolution of the SC Johnson Professional website and content management system (CMS) modules. Stay current with digital trends and technologies to ensure the team's … output remains relevant, engaging, and effective. Collaborate with cross-functional teams and represent the Digital Services function in key project meetings and creative sessions. Experience you'll bring as our Senior Digital Designer???????: Experience working as a multi-skilled Designer in an in-house design team or agency. Leadership qualities and experience of people management and workload … allocation responsibilities Excellent stakeholder management skills, and experience of collaborating with a diverse set of colleagues and clients. Behaviors you'll need: The ability to step up to address challenging issues and take action when it's called for Actively seeks opportunities to be challenged and learn new skills The ability to operate effectively, even when things are uncertain More ❯
Employment Type: Permanent, Work From Home
Posted:

CRM Administrator

London, United Kingdom
Zero100
share our enthusiasm about the potential for Zero100 to have a positive impact on the supply chain profession and (more broadly) the planet. Key Responsibilities Optimize CRM Architecture and User Experience : Design, maintain, and enhance both the back-end structure and front-end interface of Salesforce, Pardot, Planhat, and Groove by configuring objects, fields, page layouts, automations, validation … rules, and screen flows to deliver a seamless user experience across all CRM tools. Ensure System Stability and Data Integrity : Proactively monitor CRM performance, identify and resolve bugs, and implement testing protocols to maintain data accuracy and system reliability. Collaborate with Cross-Functional Teams : Partner with Finance, Sales, and Customer Engagement stakeholders to translate business requirements into intuitive … align with business goals. Streamline Processes and Foster Best Practices : Document, refine, and simplify Revenue Operations workflows while promoting data hygiene. Empower partner teams through live training sessions and user guides on effective CRM usage. Support User Adoption : Lead onboarding for new CRM users, monitor adoption metrics, and provide day-to-day support via an internal ticketing system More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Digital Workplace Engineer (AVD)

Edinburgh, Midlothian, United Kingdom
Hybrid / WFH Options
Aberdeen
Owners. It is responsible for the creation and delivery of our Digital Workplace technology roadmap, maintaining a modern, secure and cost-efficient service. We are passionate about enhancing colleague experience and delivering an evergreen service to our business. About the Role The Digital Workplace Engineer will work within a cross functional team and will be responsible for continuously improving … our Digital Workplace Technology, with a specific focus on Azure Virtual Desktop technologies. This is a hands-on technical role that requires experience in design and administration of AVD, Azure and core infrastructure services. Key Responsibilities Implement and administer changes across AVD and Digital Workplace Technology. Implementing and maturing core controls/activities around AVD and Azure, aligning to … Security to improve posture of Azure VM's, aligning to hardening and control standards. Creating and managing reporting in relation to AVD performance and usage metrics to improve end user experience. Responding to internal and external audits in relation to regulatory requirements and being able to help manage the Risk and Control Self-Assessment (RCSA) controls. Automating and reducing More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Product Support Specialist

London, United Kingdom
Hybrid / WFH Options
Howells Solutions Limited
over as required Hours: Full-time, 40 hours/week Salary: 9 Month Fixed Term Contract - £45K (Pro Rata) Are you a natural problem-solver with a passion for user support and digital products? We're recruiting for a dynamic and user-focused Product Support Specialist to join a leading national contractor in the housing and service delivery … and coaching Act as a subject matter expert for the Axis system, guiding users through best practices Monitor adoption trends and identify areas needing extra support Create and maintain user guides, training resources, and onboarding materials Capture and escalate user feedback to improve product functionality and user experience Support internal UAT and system validation-managing sessions … and logging outcomes Configure test scenarios reflecting real-world and contract-specific use cases Product Support Specialist Experience: Experience in a product support, training, system implementation, or helpdesk role Strong understanding of user onboarding and support principles Confident communicator, able to explain technical concepts in plain language Analytical, organised, and process-driven, with great attention to detail More ❯
Employment Type: Contract, Work From Home
Rate: £45,000
Posted:

Product Support Specialist

London, South East, England, United Kingdom
Hybrid / WFH Options
Howells Recruitment
stay over as requiredHours: Full-time, 40 hours/week Salary: 9 Month Fixed Term Contract - £45K (Pro Rata) Are you a natural problem-solver with a passion for user support and digital products? We're recruiting for a dynamic and user-focused Product Support Specialist to join a leading national contractor in the housing and service delivery … and coaching Act as a subject matter expert for the Axis system, guiding users through best practices Monitor adoption trends and identify areas needing extra support Create and maintain user guides, training resources, and onboarding materials Capture and escalate user feedback to improve product functionality and user experience Support internal UAT and system validation-managing sessions … and logging outcomes Configure test scenarios reflecting real-world and contract-specific use cases Product Support Specialist Experience: Experience in a product support, training, system implementation, or helpdesk role Strong understanding of user onboarding and support principles Confident communicator, able to explain technical concepts in plain language Analytical, organised, and process-driven, with great attention to detail More ❯
Employment Type: Contractor
Rate: £40,000 - £45,000 per annum
Posted:
User Experience
10th Percentile
£32,500
25th Percentile
£42,500
Median
£57,750
75th Percentile
£76,250
90th Percentile
£97,750