systems in various shapes and sizes (Windows, Macs, Linux endpoints, physical and virtual) A SaaS-heavy corporate environment that favours flexibility and agility over legacy on-premise technologies Cloud video-conferencing and phone systems Various storage technologies including object storage, file share systems, and cloud-based platforms such as Sharepoint Customer facing experience, internal and/or external … Qualifications and Experience: Server administration - Windows and Linux Public cloud (particularly AWS, Azure beneficial too) Scripting/programming (Powershell, Python, Bash, etc.) Mobile device management controls (MDM/MAM) Video conference and phone systems Desktop support across multiple operating systems - Windows, Mac and Linux White glove, high-touch user support Windows and Active Directory administration Email system administration and More ❯
Analyst/1st and 2nd Line Support Analyst who is comfortable supporting users with technical issues within an ITIL Framework. Main Duties: Liaise with customers via phone, remote sessions, videoconferencing and email to assist with 1st and 2nd line IT issues, working in accordance to SLA's, quality standards and ITIL best practices Hardware and software support More ❯
office. POSITION OVERVIEW Primary responsibilities include providing white glove service to all users of the Conference Centre. Our Conference Centre is used for high-level, fast-paced meetings, depositions, video conferences and small to large-scale events. The candidate must know their craft and instil confidence by remaining calm in high-pressure situations while focusing on the task at … guidelines that affect technology usage and support requirements Microphone mixers/digital sound processors Microphones types and pickup patterns Strong understanding of display resolutions Strong understanding of the different video connector types Ability to read AV drawings and signal flow Understating of the different video playback formats Understanding of Audio signal levels (mic, line, speaker) Remotely assist with … desktop video conference applications Strong troubleshooting skills; troubleshooting desktop Webcams, microphones, and speaker issues Participates in overtime on an as needed basis. May be required to travel to international offices OTHER FUNCTIONS (This list is not exhaustive and may be supplemented and changed as necessary. Delete if not applicable.) Test with external sites prior to meeting (ideally in the More ❯
office. POSITION OVERVIEW Primary responsibilities include providing white glove service to all users of the Conference Centre. Our Conference Centre is used for high-level, fast-paced meetings, depositions, video conferences and small to large-scale events. The candidate must know their craft and instil confidence by remaining calm in high-pressure situations while focusing on the task at … guidelines that affect technology usage and support requirements Microphone mixers/digital sound processors Microphones types and pickup patterns Strong understanding of display resolutions Strong understanding of the different video connector types Ability to read AV drawings and signal flow Understating of the different video playback formats Understanding of Audio signal levels (mic, line, speaker) Remotely assist with … desktop video conference applications Strong troubleshooting skills; troubleshooting desktop Webcams, microphones, and speaker issues Participates in overtime on an as needed basis. May be required to travel to international offices OTHER FUNCTIONS (This list is not exhaustive and may be supplemented and changed as necessary. Delete if not applicable.) Test with external sites prior to meeting (ideally in the More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Context
line IT teams * Install, update, maintain, and support various software packages and hardware * Perform Active Directory administration and deploy software via Endpoint Manager * Support SIP/VOIP telephony and video conference systems * Configure and support iOS/Android mobile devices and 4G/5G dongles * Assist with IT projects and maintain technical documentation Qualifications and Skills: * Microsoft certifications (desired More ❯
User Computing team in London. This is a highly technical, multi-disciplined, desktop-focused role where the team is responsible for escalations from the Service Desk (1st Line Support), VideoConferencing Equipment, Printers, and dealing with a wide range of software (approximately 400 applications packaged) and hardware-related issues. You will work closely with 3rd line teams, creating … and clear communication with end users throughout the resolution process Perform trend analysis to identify recurring issues, driving continuous improvement through actionable insights and recommendations Experience Required Knowledge of VideoConferencing technology (e.g., Cisco Codec, Touch-10, Room Kit) Working knowledge of VDI (VMware Horizon View, vSphere) would be beneficial In-depth experience in the End User Computing More ❯
our wired & WiFi Local Area Network services both internally & externally provided, and our Physical Infrastructure field services. Voice - ownership of our digital, analogue and IPT Voice & Unified Comms services. Video - ownership of our Videoconferencing services, procedural video services including pre-recorded evidence. Hybrid Cloud - ownership of our Azure hosting offer, on-premise hosting, testing and … panel will review your application against the Person Specification above. Successful candidates who meet the required standard will then be invited to a 1-hour panel interview held via video conference. This will include a short, in time exercise, using pseudo code at the start, details of which will be released once invited to interview. Should we receive a More ❯
Birmingham Business Park, Birmingham, West Midlands, England, United Kingdom
Reed
in this role: Existing DV Security Clearance is essential. Strong customer service skills, including a positive attitude and excellent telephone manner. Ability to communicate effectively via telephone, email, and video conference. Proficiency in logging and categorizing incidents, service requests, problems, changes, and knowledge within an ITSM tool. Ability to handle enquiries, complaints, and escalations professionally. Analytical skills to follow More ❯
Birmingham Business Park, Birmingham, West Midlands, England, United Kingdom
Reed
in this role: Existing DV Security Clearance is essential. Strong customer service skills, including a positive attitude and excellent telephone manner. Ability to communicate effectively via telephone, email, and video conference. Proficiency in logging and categorizing incidents, service requests, problems, changes, and knowledge within an ITSM tool. Ability to handle enquiries, complaints, and escalations professionally. Analytical skills to follow More ❯
responsible for the implementation of support across their portfolio, and that the requirements of the SLAs are being met. You will: Provide maintenance and support for Audio Visual and VideoConferencing installations for the UK client base Carry out fault finding and resolution of Audio Visual and VideoConferencing problems in time sensitive, high-pressure situations … Assist the Installation Team with new installations of Audio Visual and VideoConferencing solutions for customers between reactive service calls Complete accurate service records and paperwork for customer service visits Proactively build close working relationships with the customer portfolio Identify further sales opportunities with existing customers and ensure these opportunities are recorded and delivered to the appropriate internal … the service team and other appropriate internal teams regarding all customer requirements The ideal candidate will: Have a minimum of 3 years’ experience in installing and supporting Audio Visual Conferencing solutions Be articulate, driven and positive Have excellent verbal and written communication skills Be comfortable working in an autonomous environment Have the ability to work under pressure Have a More ❯
to building a knowledge base of common remedies that can be applied to user issues. Training • Train users on the use of our standard software tools, phone system, and videoconferencing platforms. • Contribute to the development of written and video training materials and guides for users. Documentation • Contribute platform documentation to our knowledge base. • Help to develop More ❯
Portsmouth, Hampshire, United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment
Including: Google Workspace Azure Gsuite and Office 365 Apple MacBooks, Dell laptops and Chromebooks In this role, you'll support a range of collaboration and communication tools such as videoconferencing systems and messaging platforms, including Zoom, Slack, and Google Meet. You'll also play a key part in resolving everyday system and software issues across various SaaS More ❯
Portsmouth, Hampshire, South East, United Kingdom Hybrid / WFH Options
Spectrum It Recruitment Limited
Including: Google Workspace Azure Gsuite and Office 365 Apple MacBooks, Dell laptops and Chromebooks In this role, you'll support a range of collaboration and communication tools such as videoconferencing systems and messaging platforms, including Zoom, Slack, and Google Meet. You'll also play a key part in resolving everyday system and software issues across various SaaS More ❯
Anti-virus software & Mobile Device Management Firewall/Switch management - Configuration, patching and upgrading Administering Microsoft Active Directory, Exchange Server & Office 365 Achieving recognised Cyber Security accreditation Management of videoconferencing Management of enterprise level phone system Monitoring and managing the availability and scalability of resources, including CPU usage, disk usage and storage systems including network troubleshooting Continuously More ❯
City of London, London, United Kingdom Hybrid / WFH Options
US Law Support
resolved/escalated promptly. Providing desk-side technical support including troubleshooting hardware and software issues. Coordinating day-to-day operational IT activities including new hire set up, audio and video conference presentations, and office moves. Collaborating with office/IT management on projects such as infrastructure/network upgrades, power outages, office expansions and relocations, and AV implementations. Participating More ❯
resolved/escalated promptly. Providing desk-side technical support including troubleshooting hardware and software issues. Coordinating day-to-day operational IT activities including new hire set up, audio and video conference presentations, and office moves. Collaborating with office/IT management on projects such as infrastructure/network upgrades, power outages, office expansions and relocations, and AV implementations. Participating More ❯
Ramsbottom, Lancashire, United Kingdom Hybrid / WFH Options
Aspire Recruitment
Permanent Job Audio Visual & VideoConferencing Engineer Location: UK South - central hubs are located in Bristol, Milton Keynes and London however this is a fully remote role across the whole of the South of the UK. Full-Time hours Up to £33,000 Benefits Are you passionate about technology and problem-solving? Ready to make an impact in … the world of AV & VC solutions? My client is looking for a talented Audio Visual & VideoConferencing Engineer to join their dynamic team. Whether you re a seasoned pro or looking to take the next step in your career, this role offers the chance to work with cutting-edge technology, deliver high-quality installations, and provide outstanding client … installing, maintaining, and supporting a variety of AV and VC solutions across the South of the UK. You ll be hands-on with LED walls, projectors, digital signage, and videoconferencing systems bringing spaces to life and ensuring seamless communication. Key Responsibilities: Install and maintain AV & VC solutions, including projectors, video walls, and digital signage. Conduct proactive More ❯
Bury, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Aspire Recruitment
Permanent Job Audio Visual & VideoConferencing Engineer Location: UK South - central hubs are located in Bristol, Milton Keynes and London however this is a fully remote role across the whole of the South of the UK. Full-Time hours Up to £33,000 Benefits Are you passionate about technology and problem-solving? Ready to make an impact in … the world of AV & VC solutions? My client is looking for a talented Audio Visual & VideoConferencing Engineer to join their dynamic team. Whether you’re a seasoned pro or looking to take the next step in your career, this role offers the chance to work with cutting-edge technology, deliver high-quality installations, and provide outstanding client … installing, maintaining, and supporting a variety of AV and VC solutions across the South of the UK. You’ll be hands-on with LED walls, projectors, digital signage, and videoconferencing systems—bringing spaces to life and ensuring seamless communication. Key Responsibilities: Install and maintain AV & VC solutions, including projectors, video walls, and digital signage. Conduct proactive More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Aspire Recruitment
Audio Visual & VideoConferencing Engineer ? Location: UK South ? Full-Time Permanent Up to £33,000 Benefits The Role: As a Field based AV & VC Engineer covering the South of the UK, you ll be at the forefront of installing, maintaining, and supporting a wide range of AV and VC systems. From LED walls to digital signage, you ll … highest standard. You ll also play a key role in customer support, fault diagnosis, and delivering user training. Key Responsibilities: Install and maintain AV and VC solutions, including projectors, video walls, and digital signage. Conduct proactive and reactive maintenance on client systems. Diagnose and resolve faults on-site efficiently. Complete accurate documentation for installations and service visits. Deliver end More ❯
Bristol, South West, United Kingdom Hybrid / WFH Options
Aspire Recruitment
Audio Visual & VideoConferencing Engineer ? Location: UK South ? Full-Time Permanent Up to £33,000 Benefits The Role: As a Field based AV & VC Engineer covering the South of the UK, you’ll be at the forefront of installing, maintaining, and supporting a wide range of AV and VC systems. From LED walls to digital signage, you’ll … highest standard. You’ll also play a key role in customer support, fault diagnosis, and delivering user training. Key Responsibilities: Install and maintain AV and VC solutions, including projectors, video walls, and digital signage. Conduct proactive and reactive maintenance on client systems. Diagnose and resolve faults on-site efficiently. Complete accurate documentation for installations and service visits. Deliver end More ❯
Audio Visual & VideoConferencing Engineer ? Location: UK South ? Full-Time Permanent Up to £33,000 Benefits The Role: As a Field based AV & VC Engineer covering the South of the UK, youll be at the forefront of installing, maintaining, and supporting a wide range of AV and VC systems. From LED walls to digital signage, youll ensure every … the highest standard. Youll also play a key role in customer support, fault diagnosis, and delivering user training. Key Responsibilities: Install and maintain AV and VC solutions, including projectors, video walls, and digital signage. Conduct proactive and reactive maintenance on client systems. Diagnose and resolve faults on-site efficiently. Complete accurate documentation for installations and service visits. Deliver end More ❯
Audio Visual & VideoConferencing Engineer ? Location: UK South ? Full-Time Permanent Up to £33,000 Benefits The Role: As a Field based AV & VC Engineer covering the South of the UK, youll be at the forefront of installing, maintaining, and supporting a wide range of AV and VC systems. From LED walls to digital signage, youll ensure every … the highest standard. Youll also play a key role in customer support, fault diagnosis, and delivering user training. Key Responsibilities: Install and maintain AV and VC solutions, including projectors, video walls, and digital signage. Conduct proactive and reactive maintenance on client systems. Diagnose and resolve faults on-site efficiently. Complete accurate documentation for installations and service visits. Deliver end More ❯
Audio Visual & VideoConferencing Engineer ? Location: UK South ? Full-Time Permanent Up to £33,000 Benefits The Role: As a Field based AV & VC Engineer covering the South of the UK, youll be at the forefront of installing, maintaining, and supporting a wide range of AV and VC systems. From LED walls to digital signage, youll ensure every … the highest standard. Youll also play a key role in customer support, fault diagnosis, and delivering user training. Key Responsibilities: Install and maintain AV and VC solutions, including projectors, video walls, and digital signage. Conduct proactive and reactive maintenance on client systems. Diagnose and resolve faults on-site efficiently. Complete accurate documentation for installations and service visits. Deliver end More ❯
Audio Visual & VideoConferencing Engineer ? Location: UK South ? Full-Time Permanent Up to £33,000 Benefits The Role: As a Field based AV & VC Engineer covering the South of the UK, youll be at the forefront of installing, maintaining, and supporting a wide range of AV and VC systems. From LED walls to digital signage, youll ensure every … the highest standard. Youll also play a key role in customer support, fault diagnosis, and delivering user training. Key Responsibilities: Install and maintain AV and VC solutions, including projectors, video walls, and digital signage. Conduct proactive and reactive maintenance on client systems. Diagnose and resolve faults on-site efficiently. Complete accurate documentation for installations and service visits. Deliver end More ❯
Audio Visual & VideoConferencing Engineer ? Location: UK South ? Full-Time Permanent Up to £33,000 Benefits The Role: As a Field based AV & VC Engineer covering the South of the UK, youll be at the forefront of installing, maintaining, and supporting a wide range of AV and VC systems. From LED walls to digital signage, youll ensure every … the highest standard. Youll also play a key role in customer support, fault diagnosis, and delivering user training. Key Responsibilities: Install and maintain AV and VC solutions, including projectors, video walls, and digital signage. Conduct proactive and reactive maintenance on client systems. Diagnose and resolve faults on-site efficiently. Complete accurate documentation for installations and service visits. Deliver end More ❯