5 of 5 2nd/3rd Line Support Jobs in the UK excluding London

client, an established IT provider, is currently recruiting a 2nd / 3rd Line Service Desk Engineer to join their growing service desk team based in Shoreham. The 2nd / 3rd Line Support Engineer will … resolving a wide range of technical support requests in a dynamic, ever-changing environment. Key Responsibilities for the 2nd / 3rd Line Support Engineer: Managing multiple tickets and projects simultaneously. Assisting with technical support requests within ...

Engineer (2nd / 3rd Line Support) Glasgow Public Sector Contract - 3 months A Glasgow based public Sector organisation is currently seeking an experienced IDS Engineer (Infrastructure & Digital Services Engineer) to join a busy enterprise IT operations team supporting a multi-partner … Microsoft environment. In the role, you will be responsible for delivering 2nd / 3rd line technical support, maintaining core infrastructure services, and contributing to the continual improvement of digital services across a complex Microsoft technology estate. The successful candidate will provide ...

advance your career in a dynamic and client-focused environment, this could be the company for you! Job Summary As a 2nd / 3rd Line Support Engineer, you will be responsible for handling more complex technical issue, either from direct client … Strong technical skills with Windows Server, Microsoft 365 (including Exchange, SharePoint, and Teams), Azure AD, and Microsoft Active Directory. Networking: Comprehensive understanding of TCP / IP, DNS, DHCP, VPNs, firewalls, and router / switch configurations. Backup and disaster recovery: Familiarity with backup solutions, including configuration and troubleshooting. Excellent ...

2nd / 3rd Line Support Engineer - HYBRID WORKING We are looking for an experienced Technical Engineer to join a small, highly respected managed services team. This is a varied technical role combining third-line support, project delivery … regular client interaction. Key Responsibilities Third-line support, escalations and complex troubleshooting Microsoft 365, Entra ID and Exchange Online support and configuration Microsoft Intune deployment and endpoint management Conditional Access and Microsoft 365 security Domain, DNS, email security and routing Windows endpoint troubleshooting Network ...

explosion venting solutions for high-hazard industrial environments to assist with their search for a IT Support Technician(2nd / 3rd Line). Overall Purpose: You will serve as a catalyst for change, driving the implementation of new digital solutions across … ongoing improvement of IT processes and solutions, handling everything past Tier I up to Tier III for support. Key Duties: Provide Tier II / Tier III technical support across multiple departments. Perform both basic Tier I and more advanced troubleshooting to resolve IT-related issues. Administer ...