East Molesey, Surrey, South East, United Kingdom Hybrid / WFH Options
MACKENZIE JONES IT LIMITED
IT Support Engineer - 3rdLine - 2nd Line Support - Circa £36k + Benefits Package. Onsite. Hampton Court, Greater London. Permanent. Onsite - Monday to Friday during Term Time/School Holiday Periods - reduced working hours & flexibility to work from home. *Must have Education Sector experience. *Must be Eligible to work in the UK. Leading School … is seeking to secure a 3rdLine - 2nd Line IT Support Engineer - the role is supported by an MSP. The role will support 100+ staff members & 100 students. Technical Skills Required: 3rdLine - 2nd Line IT Support Engineer - 3 to 4 years' experience. Microsoft 365 Admin … home. Benefits Package: 25 days holiday + 8 Bank Holidays/Free Lunches/Free Car Parking/Pension/Training & Career Progression Opportunities/Yearly Salary Review. Keywords: 3rdLine IT Support Engineer, 2nd Line IT Support Engineer, IT Support, 2nd Line IT Engineer, 2nd LineMore ❯
Senior IT Support Engineer, 2nd Line/3rdLine Location: Bristol Salary Range: £30000- 50000 + Benefits Your Role: Lead, Troubleshoot, Enable As our Senior IT Support Engineer , you'll be the escalation expert-leading on all things infrastructure and supporting mission-critical systems. You'll be managing everything from Windows More ❯
Senior IT Support Engineer, 2nd Line/3rdLine Location: Bristol Salary Range: £30000- 50000 + Benefits ??? Your Role: Lead, Troubleshoot, Enable As our Senior IT Support Engineer , you'll be the escalation expert-leading on all things infrastructure and supporting mission-critical systems. You'll be managing everything from Windows More ❯
IT Infrastructure Engineer - NO SPONSORSHIP IT Department - (Office based five days per week in Watford, Hertfordshire) Permanent role You will need to be available to be in the office 5 days a week and would be expected to be in 5 days during the probationary period. After the probationary period, there would be the opportunity to work … Manager and be responsible for supporting infrastructure across the hundreds of retail/high street sites and head office in Watford too. Role: Providing business-as-usual third-line IT support to all their town and city sites and head-office users (plus, cover for second-line support, where necessary) Performing server administration, in line with business requirements and security needs Contributing to IT projects, in line with business focus Managing and supporting local and cloud services for availability/health/capacity The role will require: A thorough understanding of troubleshooting IT problems Enthusiasm and initiative to prioritise and resolve issues quickly Excellent team and communications skills Supporting an IT More ❯
IT Infrastructure Engineer - *** NO SPONSORSHIP ***IT Department - (Office based five days per week in Watford, Hertfordshire)Permanent role You will need to be available to be in the office 5 days a week and would be expected to be in 5 days during the probationary period.After the probationary period, there would be the opportunity to work 1 day … Manager and be responsible for supporting infrastructure across the hundreds of retail/high street sites and head office in Watford too. Role: - providing business-as-usual third-line IT support to all their town and city sites and head-office users(plus, cover for second-line support, where necessary)- performing server administration, in line with business requirements and security needs- contributing to IT projects, in line with business focus- managing and supporting local and cloud services for availability/health/capacity The role will require: - a thorough understanding of troubleshooting IT problems- enthusiasm and initiative to prioritise and resolve issues quickly- excellent team and communications skills- supporting an IT More ❯
We aresupportingan awesome business in Glasgow looking for a 2nd & 3rdLine Support Engineer , you will play a crucial role in maintaining and enhancing the IT infrastructure. You will be responsible for resolving complex technical issues, implementing system enhancements, and ensuring the stability and security of our IT environment. Business offer Hybrid working (3/ More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Cactus Search
We are supporting an awesome business in Glasgow looking for a 2nd & 3rdLine Support Engineer , you will play a crucial role in maintaining and enhancing the IT infrastructure. You will be responsible for resolving complex technical issues, implementing system enhancements, and ensuring the stability and security of our IT environment. Business offer Hybrid working More ❯
Lowestoft, Suffolk, United Kingdom Hybrid / WFH Options
Perfect Placement
Job Title: 3rdLine Support Engineer (MSP) - Location: Hybrid/Lowestoft - Full-Time, Permanent Position - Salary: £35,000 - £45,000 Depending on Experience Our IT support team are a dynamic and growing Managed Service Provider (MSP) supporting a wide range of clients across multiple industries, including private & public sector. Their focus is delivering reliable, secure … and scalable IT solutions, with a strong emphasis on proactive support and long-term client relationships. Our IT support team are looking for an experienced 3rdLine Support Engineer who thrives on solving challenging problems and enjoys working directly with end users as well as managing back-end systems. If you're confident across Windows … environments, cloud platforms, and networking, this role offers variety, responsibility, and room to grow. The Role: As a 3rdLine Support Engineer, you’ll be a key escalation point for their support team and a trusted technical advisor for their clients. You’ll provide hands-on support and troubleshooting while also engaging directly with end More ❯
Job Title: 3rdLine IT Engineer Salary: Up to £45,000 Location: Maldon, Essex We're working with a well-established, friendly Managed Service Provider (MSP) based in Maldon, Essex, who are looking for a 3rdLine IT Engineer to join their growing team. This is a fantastic opportunity for … re looking for a senior role with real variety, plenty of autonomy, and ongoing opportunities to gain further certifications, this could be a perfect fit. The Role: As a 3rdLineEngineer, you'll be a senior technical point of escalation within the business, supporting both the Service Desk team and clients directly. You'll … environment? Structured training & funded certifications? Senior technical role with autonomy and variety? Ongoing career progression opportunities? Regular team events and a positive, supportive culture If you're an experienced 3rdLineEngineer looking for your next challenge with a genuinely nice company that invests in its people More ❯
Client Services Analyst The Client Services Analyst provides technical assistance to computer system users. Responsibilities include answering questions or resolving computer problems for Clients in person, via telephone, or from remote location as well as providing assistance concerning the use More ❯
2nd/3rdline Support Engineer (MSP Experience Required) Permanent IT Support BBBH80 Conor May-Payne Apply now Job Title: 2nd/3rdline Support Engineer (MSP Experience Required) Location: Reading The Role A leading Managed Service Provider is seeking a talented 3rdline support engineerto join … it aligns with our current job openings. If your skills are a perfect match, a recruiter will be in touch to discuss the opportunity further. Helpdesk Technical Support Engineer - MSP Experience Required View job Omagh, County Tyrone Permanent View job Service Desk Team Lead Permanent View job Service Desk Team Lead Permanent View job 1st LineMore ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Oscar Technology
Job Title: 3rdLine Support Engineer (MSP) Location: Central London (On-site, Monday-Friday) Salary: £35,000 - £40,000 per annum Job Type: Full-time, Permanent About the Role: We're seeking an experienced and highly capable 3rdLine Support Engineer to join a fast-paced Managed Service Provider (MSP … who thrives in a client-facing environment and enjoys working across diverse systems, networks, and applications. You'll serve as the technical escalation point for 1st and 2nd line teams, taking ownership of advanced troubleshooting, infrastructure management, and project delivery across a variety of SME and enterprise clients. Key Responsibilities: Act as the senior technical escalation point for … and deliver best-in-class support. Document all configurations, changes, and solutions in the ticketing system and internal knowledge base. Required Skills & Experience: Proven experience in a 2nd/3rdline support role within an MSP or multi-client environment . Strong technical expertise in: Windows Server 2016-2022 Microsoft 365 administration Active Directory , Group Policy, DNS More ❯
Hitchin, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Interaction - Letchworth
rd line Technical Support & Project Engineer Contract: Full-time, Permanent Location: Hitchin (Hybrid) Salary: Up to £46,000 (Dependent on experience) Working hours:, Monday to Friday office hours (Excluding Public Holidays) Benefits: 25 holidays + BHs + Pension + Provate health care. About the role We are looking for an experienced and motivated individual with a … security concepts, Cyber essentials framework, compliance and governance. · Ability to provide technical advice, in an easy-to-understand manner, to various-sized organisations. · Liaise with clients, internal staff, and 3rd parties to efficiently deliver support services. · Add and maintain accurate technical documentation. · Experience with PSA (Autotask preferred) & working to SLAs. Desirable Skills & Qualifications · Microsoft Certifications. · Exposure to ITIL or More ❯
Barnsley, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
MACKENZIE JONES IT LIMITED
3rdLine IT Support Engineer - £50k - £55K + £5,460 Car Allowance + 5% Bonus + Benefits Package. Hybrid Working - 4 Days a Week Onsite. Barnsley, South Yorkshire. T6/MN/1239423. *Must be Eligible to work in the UK. Leading dynamic manufacturing business requires an experienced 3rdLine IT Support … Engineer. The role will suite a 3rdLine IT Support professional with broad experience covering End User Compute & the ability to troubleshoot Networking Incidents. *This is a Business As Usual (BAU) - 3rdLine IT Support role. Role: Provide 3rdLine IT Support for an end user base of (x400 onsite end … users & approximately 2,500 UK Wide) - The role sits within a 3rdLine IT Support team of - x6 3rdLine IT Support Engineers. Main bulk of the role will focus on supporting End User Compute - mainly 3rdLine Remote Desktop Support - with some onsite IT Support for x400 onsite end users. More ❯
Worksop, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
MACKENZIE JONES IT LIMITED
3rdLine IT Support Engineer - £50k - £55K + £5,460 Car Allowance + 5% Bonus + Benefits Package. Hybrid Working - 4 Days a Week Onsite. North Nottinghamshire, T6/MN/1239372. *Must be Eligible to work in the UK. Leading dynamic manufacturing business requires an experienced 3rdLine IT Support Engineer. … The role will suite a 3rdLine IT Support professional with broad experience covering End User Compute & the ability to troubleshoot Networking Incidents. *This is Business As Usual (BAU) - 3rdLine IT Support role. Role: Provide 3rdLine IT Support for an end user base of (x400 onsite end users & approximately … UK Wide) - The role sits within a 3rdLine IT Support team of - x6 3rdLine IT Support Engineers. Main bulk of the role will focus on supporting End User Compute - mainly 3rdLine Remote Desktop Support - with some onsite IT Support for x400 onsite end users. Role will sit in More ❯
Job Title: Senior 3rdLineEngineer Location: Oxford-based (Remote then possibly to hybrid) Salary: £35-43k per annum (DOE) Industry: Managed Services Provider About Us We are a fast-growing, client-focused Managed Service Provider (MSP) based in Oxford, supporting a wide range of businesses across the UK. We pride ourselves on our … technical excellence, exceptional customer service, and strong team culture. As we expand our high-level support operations, we are looking for a skilled and experienced Senior 3rdLineEngineer to join our team remotely. Role Overview As a Senior 3rdLineEngineer, you will act as the technical escalation point … clients to provide strategic and technical guidance. Key Responsibilities Provide advanced technical support across Windows Server, Microsoft 365, Azure, networking, and security. Act as final escalation for 2nd and 3rdline issues from the Service Desk. Lead infrastructure projects including migrations, upgrades, and cloud transformations. Troubleshoot complex issues across servers, storage, firewalls, and virtualized environments. Maintain high More ❯
Oxfordshire, South East, United Kingdom Hybrid / WFH Options
In Technology Group Limited
Job Title: Senior 3rdLineEngineer Location: Oxford-based (Remote then possibly to hybrid) Salary: £35-43k per annum (DOE) Industry: Managed Services Provider About Us We are a fast-growing, client-focused Managed Service Provider (MSP) based in Oxford, supporting a wide range of businesses across the UK. We pride ourselves on our … technical excellence, exceptional customer service, and strong team culture. As we expand our high-level support operations, we are looking for a skilled and experienced Senior 3rdLineEngineer to join our team remotely. Role Overview As a Senior 3rdLineEngineer, you will act as the technical escalation point … clients to provide strategic and technical guidance. Key Responsibilities Provide advanced technical support across Windows Server, Microsoft 365, Azure, networking, and security. Act as final escalation for 2nd and 3rdline issues from the Service Desk. Lead infrastructure projects including migrations, upgrades, and cloud transformations. Troubleshoot complex issues across servers, storage, firewalls, and virtualized environments. Maintain high More ❯
Barnsley, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Omega Resource Group
Job Role: 3rdLine Support Engineer Job Type: Permanent, Hybrid (2 days WFH) Industry: IT/FMCG Location: Barnsley, South Yorkshire Salary: £45,000 to £55,000 per annum + Car Allowance + Bonus Profile – 3rdLine Support Engineer Our client is a leading figurehead in the UK food sector … with an unparalleled pedigree dating back to the early 18th century. Job Role – 3rdLine Support Engineer Our client is seeking a highly experienced 3rdLine Technical Support Specialist to join their Technical Services team. Candidates will have a strong background in 3rdline support, focusing on incident and … service request management, delivering exceptional service to our business. Duties – 3rdLine Support Engineer • Ensure all operational activity is in line with group Enterprise Architecture principles, polices and guidelines • Provide innovation and advice on the technologies used to support and run company environments. • Carry out upgrades and maintenance to the technologies used to More ❯
Worksop, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Omega Resource Group
Job Role: 3rdLine Support Engineer Job Type: Permanent, Hybrid (2 days WFH) Industry: IT/FMCG Location: Worksop, Nottinghamshire Salary: £45,000 to £55,000 per annum + Car Allowance + Bonus Profile – 3rdLine Support Engineer Our client is a leading figurehead in the UK food sector, with … an unparalleled pedigree dating back to the early 18th century. Job Role – 3rdLine Support Engineer Our client is seeking a highly experienced 3rdLine Technical Support Specialist to join their Technical Services team. Candidates will have a strong background in 3rdline support, focusing on incident and service … request management, delivering exceptional service to our business. Duties – 3rdLine Support Engineer • Ensure all operational activity is in line with group Enterprise Architecture principles, polices and guidelines • Provide innovation and advice on the technologies used to support and run company environments. • Carry out upgrades and maintenance to the technologies used to support More ❯
for problem-solving and a knack for delivering top-notch technical support? We are seeking a talented and motivated Senior IT Engineer to join our company. Position: 3rdLine/Senior Support Engineer Location: Leeds Type: Permanent Salary: £35,000 - £38,000 About Us: We are a leading MSP dedicated to providing exceptional … we are looking for a dynamic individual to join our team and help us maintain our high standards of service in our own Internal IT function. Key Responsibilities: Provide 3rdLine Technical Support, act as an escalation point for 1st and 2nd Line Teams Assist with the implementation and maintenance of IT systems. Liaise with … of issues. Act as a key member of the team in planning, delivering, and leading on IT Projects. What We're Looking For: Proven experience in a 2nd/3rdline support role Strong knowledge of Windows and Mac operating systems. Experience with networking technologies (LAN, WAN, VPN, firewalls). Cyber Essentials Plus exposure Proficiency in Active More ❯
Role : 3rdLine Infrastructure Engineer Location : Portsmouth (Onsite) Salary : £50,000 - £55,000 Enterprise-Level Projects | Clear Path to Cloud & Architecture | Join a High-Performance Tech Team Were partnered with a specialist Cloud & Infrastructure Consultancy based in Portsmouth/Havant, delivering complex technical solutions to dynamic UK businesses. Theyre now looking for a talented 3rdLine Infrastructure Engineer to join their high-performing team. This is an onsite role, ideal for someone who enjoys close collaboration and tackling advanced infrastructure challenges head-on. Youll act as a senior escalation point and play a lead role in technical project delivery. If you're looking for a hands-on role with exposure More ❯
Huntingdon, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
Senior 3rdLine Infrastructure Engineer Location: Huntingdon, Cambridgeshire UK (F/T on-site) Security Clearance Level: High DV Developed Vetting UNLEASH YOUR POTENTIAL We are looking for an experienced Senior Infrastructure Engineer to join our 3rdLine Service Operations team who is able to work collaboratively with colleagues and More ❯
Sheffield, South Yorkshire, England, United Kingdom
Massenhove Recruitment Limited
3rdLine Support Engineer Job Market: IT/Information Technology 3rdLine … Support Engineer - About the role Working in a new , dedicated in house Service Desk function to support the growing business and evolving technology needs. As a ThirdLineEngineer, you will serve as a senior technical specialist within the IT team, responsible for resolving the most complex and critical issues that cannot be addressed … scalability Document technical processes, known issues, and architectural decisions in the knowledge base 3rdLine Support Engineer - Key requirements Proven experience in a ThirdLine or senior infrastructure support role Strong expertise in server administration, networking, virtualisation, and storage solutions Solid understanding of IT security principles and best practices Ability to carry out More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
In Technology Group
3rdLine Support Engineer - Contract Position - Hybrid Remote (Cambridge) We have a new requirement for a 3rdLineEngineer to join an MSP, working out of their Cambridge office on a hybrid-remote basis. This is an initial 3-month contract with strong potential for extension. Location: Hybrid Remote - Cambridge … administration (incl. MFA) Networking: TCP/IP, VLANs, firewalls, wireless Virtualisation: Hyper-V, VMware, AVD, RDS Firewalls: Fortigate, Cisco, SonicWall, WatchGuard Backup: Azure, Veeam If you're a 3rdLineEngineer, with experience working with an MSP and ready to hit the ground running, please click APPLY! In Technology Group Ltd is acting as an More ❯
Cambridge, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
In Technology Group Limited
3rdLine Support Engineer - Contract Position - Hybrid Remote (Cambridge) We have a new requirement for a 3rdLineEngineer to join an MSP, working out of their Cambridge office on a hybrid-remote basis. This is an initial 3-month contract with strong potential for extension. Location: Hybrid Remote - Cambridge … administration (incl. MFA) Networking: TCP/IP, VLANs, firewalls, wireless Virtualisation: Hyper-V, VMware, AVD, RDS Firewalls: Fortigate, Cisco, SonicWall, WatchGuard Backup: Azure, Veeam If you're a 3rdLineEngineer, with experience working with an MSP and ready to hit the ground running, please click APPLY! In Technology Group Ltd is acting as an More ❯