Senior Technical Support Engineer
- Hiring Organisation
- IMT Resourcing Solutions
- Location
- Cheltenahm, Hayden, Gloucestershire, United Kingdom
- Employment Type
- Permanent
- Salary
- £38000 - £42000/annum
complex 3rd Line support tickets. Troubleshoot and resolve advanced issues across Microsoft server, desktop and cloud environments. Support and maintain Microsoft 365, Azure, Active Directory, networking and virtualisation technologies. Diagnose and resolve complex networking, firewall and connectivity issues. Lead technical investigations, root cause analysis and problem … Line Engineer or Senior Service Desk role. Strong experience supporting Microsoft Windows Server and Desktop environments. Excellent knowledge of Microsoft 365, Azure, Active Directory and Group Policy. Strong networking knowledge including DNS, DHCP, VPNs, switching and routing. Experience supporting firewalls and implementing cybersecurity best practices. Knowledge ...