Ensure all incoming support requests (phone, email, chat, ticketing) are managed efficiently and within SLA targets. Technical Leadership: Act as a go-to expert for Microsoft environments (Azure, ActiveDirectory, Intune, Microsoft 365) and provide support on Cisco networking. Incident & Escalation: Take ownership of critical incidents, lead resolution efforts, and maintain clear, effective communication. Team Leadership More ❯
Leicester, England, United Kingdom Hybrid / WFH Options
Digital Waffle
Ensure all incoming support requests (phone, email, chat, ticketing) are managed efficiently and within SLA targets. Technical Leadership: Act as a go-to expert for Microsoft environments (Azure, ActiveDirectory, Intune, Microsoft 365) and provide support on Cisco networking. Incident & Escalation: Take ownership of critical incidents, lead resolution efforts, and maintain clear, effective communication. Team Leadership More ❯
Strong experience supporting complex Microsoft/Windows environments/IT systems in a large and diverse environment. Window 11 configuration (imaging laptop, configuring mobiles). Supporting Azure, AAD - Activedirectory, Exchange Admin, Office365 Admin, etc. ServiceNow ticketing system. BAU support - e.g. troubleshooting Windows 11 issues. Supporting employee life cycle (new starters, leavers). Supporting Microsoft applications More ❯
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Ignite Digital Search Ltd
Workplace Engineer to take technical leadership of its End User Computing (EUC) services. This role will lead the design, delivery and performance of systems including Microsoft 365, Citrix, ActiveDirectory, Intune and modern workplace technologies. Responsibilities: Lead EUC engineering teams across the organisation. Architect and manage scalable, secure endpoint services. Implement automation and performance monitoring across More ❯
using Wireshark for packet analysis and network traffic investigation Strong understanding of networking fundamentals, including TCP/IP, DNS and VPNs Knowledge of Windows domain services such as ActiveDirectory and Windows Server Hands-on experience with SOC tools including SIEM, IDS, antivirus, vulnerability management platforms, and Microsoft Azure security solutions Familiarity with the MITRE ATT More ❯
activities in line with departmental objectives. Required Skills & Experience Minimum 3 years' experience in 1st and 2nd Line IT support roles Strong understanding and hands-on experience with: ActiveDirectory, Microsoft 365 Administration, SharePoint Online, VoIP system administration, Hardware support and troubleshooting, Helpdesk/ticketing systems Experience working with users in on-premise, hybrid, and remote More ❯
support career development. Education and Experience: The ideal candidate will have: Leadership experience in technical operations or infrastructure delivery, preferably within an MSP. Deep knowledge of Windows Server, ActiveDirectory, Azure services, Microsoft Intune, and Microsoft 365 security & compliance platforms. Strong experience managing SLAs, escalations, and incident/problem workflows. Familiarity with ITIL frameworks and ISO More ❯
support career development. Education and Experience: The ideal candidate will have: Leadership experience in technical operations or infrastructure delivery, preferably within an MSP. Deep knowledge of Windows Server, ActiveDirectory, Azure services, Microsoft Intune, and Microsoft 365 security & compliance platforms. Strong experience managing SLAs, escalations, and incident/problem workflows. Familiarity with ITIL frameworks and ISO More ❯
as multifactor authentication and single sign-on. Key Responsibilities: Cloud Identity & Access Management: Lead and manage the design, implementation, andongoing optimization of cloud-based identity solutions, including Azure ActiveDirectory, AWS IAM, and other cloud IAM services. Identity Federation & Single Sign-On: Configure and manage identity federation (SAML, OAuth, OpenID) and Single Sign-On (SSO) integrations … years' experience with Microsoft Azure/Entra ID and services. Expertise in identity federation protocols (SAML, OAuth, OpenID Connect) and Single Sign-On (SSO) configurations. Experience with MicrosoftActive Directory. Experience with Privileged Identity Management, MFA, and Conditional Access Policies. Working knowledge of all aspects of DNS. Knowledge of scripting and automation tools (PowerShell, Azure CLI, AWS CLI More ❯
users to understand their needs and provide necessary support. Required qualifications to be successful in this role: • Proficiency with Configuration Manager 2012 or later (SCCM). • Understanding of ActiveDirectory (AD) and Group Policy. • Expertise in Windows 10 Operating System. • Familiarity with JAMF/Apple device management, particularly macOS. • Basic knowledge of application packaging and deployment. … Science, Information Technology, or a related field is preferred. Preferred Certifications: • CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or equivalent certifications. • OEM warranty certifications are advantageous. Skills: ActiveDirectory Client Management Windows What you can expect from us: Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership More ❯
users to understand their needs and provide necessary support. Required qualifications to be successful in this role: • Proficiency with Configuration Manager 2012 or later (SCCM). • Understanding of ActiveDirectory (AD) and Group Policy. • Expertise in Windows 10 Operating System. • Familiarity with JAMF/Apple device management, particularly macOS. • Basic knowledge of application packaging and deployment. … Technology, or a related field is preferred. Preferred Certifications: • CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or equivalent certifications. • OEM warranty certifications are advantageous. #LI-UKA Skills: ActiveDirectory Client Management Windows What you can expect from us: Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in ownership More ❯
Analyst for leading logistics and delivery business. As the ideal candidate you will have a background in IT Helpdesk and 1st line support and a solid understanding of ActiveDirectory, Microsoft Office 365, Exchange Online and Networking principals coupled with a general understanding of a range of hardware and business applications . The role is a More ❯
Cannock, Staffordshire, West Midlands, United Kingdom
Kingscroft Professional Resources
Analyst for leading logistics and delivery business. As the ideal candidate you will have a background in IT Helpdesk and 1st line support and a solid understanding of ActiveDirectory, Microsoft Office 365, Exchange Online and Networking principals coupled with a general understanding of a range of hardware and business applications . The role is a More ❯
WS123DZ, Walsall, West Midlands (County), United Kingdom
Kingscroft Professional Resources
Analyst for leading logistics and delivery business. As the ideal candidate you will have a background in IT Helpdesk and 1st line support and a solid understanding of ActiveDirectory, Microsoft Office 365, Exchange Online and Networking principals coupled with a general understanding of a range of hardware and business applications . The role is a More ❯
environment management to lead and support infrastructure initiatives, including desktop and server administration, system upgrades, and application migrations. The ideal candidate will be well-versed in Windows Administration , ActiveDirectory , SCCM , and have experience in Windows 11 rollout and support . Key Responsibilities: Manage and maintain enterprise-wide Windows infrastructure with a focus on Windows … rollout and lifecycle support . Oversee Windows ActiveDirectory and Group Policy management. Utilize SCCM for deployment, patching, inventory, and OS management. Lead or support application migration projects, including pre- and post-migration validation. Ensure endpoint compliance, performance, and security for Windows 11 devices. Develop and maintain infrastructure documentation and technical standards. Collaborate with cross-functional … in infrastructure management or system administration roles. Proven experience with: Windows Server (2016/2019/2022) Windows 10 and Windows 11 environment management SCCM (configuration, packaging, deployment) ActiveDirectory , Group Policy, DNS/DHCP Experience in application or OS migration projects . Strong troubleshooting, communication, and stakeholder management skills. More ❯
knowledge base. Required Skills & Experience of the IT Support Engineer: Good working knowledge of Windows operating systems (10/11) Experience with Office365 applications and environment Understanding of ActiveDirectory and Windows Server Basic networking skills (TCP/IP, DNS and DHCP) Excellent communication skills both written and verbal If you are interested in this role More ❯
on the property market. Joining as First Line Support Engineer you will support over 200 users, providing both software and hardware support. You will work largely on Windows, ActiveDirectory, EntraID, Intune and Office365. The culture offers a huge focus on learning, development and growth, you will have ample opportunity to upskill in new areas, pick … up new technologies and progress. What do you need? 1-2 years experience working as a First Line Support Engineer Experience across Azure ActiveDirectory, Windows, EntraID and M365 Experience with Intune and/or Mosyle (beneficial) What do you get? Life insurance Critical illness cover Cycle to work scheme Subsidised gym membership Summer socials Daily More ❯
infrastructure solutions, with a preference for Azure expertise Strong knowledge of Microsoft SQL architecture and integration of core infrastructure technologies Experience with Linux architecture and its integration with ActiveDirectory Proficiency in implementing identity & access and privilege management strategies at an enterprise scale Knowledge of network authentication protocols such as 802.1x Hands-on experience with VMware More ❯
domestic and international travel required. Flexible working with optional full remote working. Desirable Related Working Technical Experiences Windows or UNIX/Linux administration background including proficiency with ActiveDirectory Windows Server Desktop VB Script, Shell Scrip t VB/Shell/PERL/Macros SAM experience (SMS, Altiris, etc.) ISO 19770-1 and ITIL SAM Standards More ❯
AI Builder Familiarity with Project for the web and model-driven apps (highly desirable). Understanding of the broader Microsoft ecosystem: Microsoft 365, Azure, SharePoint, Teams, and Azure Active Directory. Technical skills in JavaScript, Logic Apps, Azure Functions, PCF Components, and Dynamics extensions. Proven ability to facilitate workshops, gather requirements, and engage stakeholders. A structured, detail-oriented mindset More ❯
AI Builder Familiarity with Project for the web and model-driven apps (highly desirable). Understanding of the broader Microsoft ecosystem: Microsoft 365, Azure, SharePoint, Teams, and Azure Active Directory. Technical skills in JavaScript, Logic Apps, Azure Functions, PCF Components, and Dynamics extensions. Proven ability to facilitate workshops, gather requirements, and engage stakeholders. A structured, detail-oriented mindset More ❯
AI Builder Familiarity with Project for the web and model-driven apps (highly desirable). Understanding of the broader Microsoft ecosystem: Microsoft 365, Azure, SharePoint, Teams, and Azure Active Directory. Technical skills in JavaScript, Logic Apps, Azure Functions, PCF Components, and Dynamics extensions. Proven ability to facilitate workshops, gather requirements, and engage stakeholders. A structured, detail-oriented mindset More ❯
AI Builder Familiarity with Project for the web and model-driven apps (highly desirable). Understanding of the broader Microsoft ecosystem: Microsoft 365, Azure, SharePoint, Teams, and Azure Active Directory. Technical skills in JavaScript, Logic Apps, Azure Functions, PCF Components, and Dynamics extensions. Proven ability to facilitate workshops, gather requirements, and engage stakeholders. A structured, detail-oriented mindset More ❯
AI Builder Familiarity with Project for the web and model-driven apps (highly desirable). Understanding of the broader Microsoft ecosystem: Microsoft 365, Azure, SharePoint, Teams, and Azure Active Directory. Technical skills in JavaScript, Logic Apps, Azure Functions, PCF Components, and Dynamics extensions. Proven ability to facilitate workshops, gather requirements, and engage stakeholders. A structured, detail-oriented mindset More ❯
AI Builder Familiarity with Project for the web and model-driven apps (highly desirable). Understanding of the broader Microsoft ecosystem: Microsoft 365, Azure, SharePoint, Teams, and Azure Active Directory. Technical skills in JavaScript, Logic Apps, Azure Functions, PCF Components, and Dynamics extensions. Proven ability to facilitate workshops, gather requirements, and engage stakeholders. A structured, detail-oriented mindset More ❯