Why Join Us? Advanced Tech Environment: Work with leading UC platforms like Cisco, Avaya, Microsoft Teams, and Zoom. Diverse Responsibilities: Gain hands-on experience across VoIP, managed Wi-Fi, and network infrastructure. Cross-Functional Collaboration: Engage directly with vendors and internal teams on critical infrastructure projects. Career Growth Potential: Opportunity to lead UC-related migrations, upgrades, and technical innovations. Supportive More ❯
Newport, Gwent, Wales, United Kingdom Hybrid / WFH Options
Oscar Associates (UK) Limited
also get involved in migrations, system upgrades, and other UC transformation initiatives. Key Responsibilities Provide 2nd line support across multiple UC platforms, with a focus on Microsoft Teams, Cisco, Avaya, and Zoom Collaborate with third-party vendors to manage escalations and implement system enhancements Monitor UC system performance and drive proactive improvements Troubleshoot and resolve VoIP, connectivity, and network-related More ❯
Experience Required: Proven experience in network project delivery , not just day-to-day support. Strong knowledge of Cisco, SD-WAN, VLAN, Static & Dynamic Routing, Azure vWAN . Experience with Avaya telephony (desirable but not essential). Familiarity with AWS, Zscaler, SolarWinds, Sentinel . Ability to write and maintain technical documentation . Experience working in large, complex organisations with supplier management More ❯
Warwick, Warwickshire, West Midlands, United Kingdom Hybrid / WFH Options
Data Careers
Experience Required: Proven experience in network project delivery , not just day-to-day support. Strong knowledge of Cisco, SD-WAN, VLAN, Static & Dynamic Routing, Azure vWAN . Experience with Avaya telephony (desirable but not essential). Familiarity with AWS, Zscaler, SolarWinds, Sentinel . Ability to write and maintain technical documentation . Experience working in large, complex organisations with supplier management More ❯
enterprise telephony and cloud contact center platforms. - Proven track record in managing large-scale contact center environments. Certifications - AWS Certified Solutions Architect – Professional - Amazon Connect Expert Certification - Cisco or Avaya Telephony Certifications (optional More ❯
enterprise telephony and cloud contact center platforms. - Proven track record in managing large-scale contact center environments. Certifications - AWS Certified Solutions Architect - Professional - Amazon Connect Expert Certification - Cisco or Avaya Telephony Certifications (optional More ❯
regulations. Experience Previous experience as a Jointer or Mate within the electrical sector is highly desirable. Proficiency in computer hardware, network installation, and computer networking is advantageous. Familiarity with Avaya systems and other related technologies is a plus. Ability to read and interpret technical schematics effectively. Strong problem-solving skills with a focus on equipment repair and maintenance. A commitment More ❯
regulations. Experience Previous experience as a Jointer or Mate within the electrical sector is highly desirable. Proficiency in computer hardware, network installation, and computer networking is advantageous. Familiarity with Avaya systems and other related technologies is a plus. Ability to read and interpret technical schematics effectively. Strong problem-solving skills with a focus on equipment repair and maintenance. A commitment More ❯
Ipswich, Suffolk, England, United Kingdom Hybrid / WFH Options
Proactive Appointments
Technologies (SPBM, HSRP/VRRP). Experience working with ITIL Framework. The ability to produce detailed network drawings using AutoCAD & Visio. Experience of datacentre management and planning. Experience of Avaya VoIP Platforms Convey complex IT problems and systems to a non-technical audience. You will have the capability to anticipate potential issues and proactively implement solutions. Regulatory Knowledge: Understanding of More ❯
Ipswich, Suffolk, United Kingdom Hybrid / WFH Options
Proactive.IT Appointments Limited
Technologies (SPBM, HSRP/VRRP). Experience working with ITIL Framework. The ability to produce detailed network drawings using AutoCAD & Visio. Experience of datacentre management and planning. Experience of Avaya VoIP Platforms Convey complex IT problems and systems to a non-technical audience. You will have the capability to anticipate potential issues and proactively implement solutions. Regulatory Knowledge: Understanding of More ❯
Ipswich, Suffolk, United Kingdom Hybrid / WFH Options
Proactive.IT Appointments Limited
Technologies (SPBM, HSRP/VRRP). Experience working with ITIL Framework. The ability to produce detailed network drawings using AutoCAD & Visio. Experience of datacentre management and planning. Experience of Avaya VoIP Platforms Convey complex IT problems and systems to a non-technical audience. You will have the capability to anticipate potential issues and proactively implement solutions. Regulatory Knowledge: Understanding of More ❯
LAN switches and configuration Multi-vendor, multi-technology IP network design TCP/IP and routing protocols Cisco Viptela SDWAN LAN resilience technologies (SPBM, HSRP/VRRP) ITIL framework Avaya VoIP Platforms Network design tools such as AutoCAD & Visio Strong ability to communicate complex IT problems to non-technical audiences. Proactive in anticipating and resolving network issues. Understanding of the More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Fdo Consulting Limited
CAB and TDA meetings. Ensure compliance with security, governance and FS regulations. To be considered you will have the following experience - Prior knowledge deploying and maintaining contact centre environments (avaya, Genesys, etc). Hands on experience of Amazon Connect. Experience designing and implementing call routing systems (routing profiles, queues, call backs, emergency messaging, etc) Ability to troubleshoot using AWS Services More ❯
Slough, Berkshire, South East, United Kingdom Hybrid / WFH Options
Fdo Consulting Limited
CAB and TDA meetings. Ensure compliance with security, governance and FS regulations. To be considered you will have the following experience - Prior knowledge deploying and maintaining contact centre environments (avaya, Genesys, etc). Hands on experience of Amazon Connect. Experience designing and implementing call routing systems (routing profiles, queues, call backs, emergency messaging, etc) Ability to troubleshoot using AWS Services More ❯
/CD pipelines Strong leadership and mentoring skills Excellent communication and stakeholder engagement And any experience of these would be really useful Experience with telephony platforms (e.g. Genesys, Twilio, Avaya, Nuance) Infrastructure as Code (Terraform, Ansible, Puppet) Data engineering (ETL, SQL, Power BI, Tableau) Secure-by-design principles and architectural patterns Interest in AI, IoT, or service mesh (e.g. Istio More ❯
Alderley Edge, Cheshire, North West, United Kingdom Hybrid / WFH Options
Niche Employment Solutions Limited
What They are Looking For Proven experience in Unified Communications , Telecoms , or a similar technical support role. Strong knowledge of VoIP technologies (SIP, RTP), telephony platforms (e.g. Cisco, Mitel, Avaya). Hands-on experience with PBX systems , gateways , and SBCs . Solid understanding of networking fundamentals : QoS, VLANs, firewalls. Confident communicator with strong troubleshooting and problem-solving skills. Desirable Skills … to the latest tech Ready to Apply? Click "Apply Now" to submit your application or contact Lisa on 07464 606390 for a confidential chat. Keywords: Unified Communications, VoIP, Cisco, Avaya, Mitel, Microsoft Teams, PBX, SBC, SIP, RTP, Wi-Fi, Networking, Telecoms, UC Specialist, Hybrid Work More ❯