network and security management. Desirable Degree in Computer Science, Information Technology, Telecommunications, or a related field, or equivalent experience Prince II Foundation Vendor-specific certifications for telecommunications systems (e.g., Avaya, Mitel, or similar) Knowledge, Training and Experience Essential Extensive knowledge of network infrastructure design, implementation, and management, including Local Area Networks (LAN), Wide Area Networks (WAN), Wireless Networks, and associated More ❯
Active Directory, including user provisioning, group policies, account decommissioning, and organisational structure management. Configure and manage VLANs, switches, routers, firewalls, and wireless networks. Administer and support telephony systems, including Avaya onsite PBX, VoIP services, and phone recording/information requests. Provide support for audio-visual equipment, conferencing systems, and meeting room technology. Assist with IT and audio-visual setup at More ❯
Cheltenham, Gloucestershire, South West, United Kingdom Hybrid/Remote Options
LM RECRUITMENT SOLUTIONS LTD
and troubleshooting Experience with SharePoint and Cloud storage Awareness of software licensing regulations and compliance requirements Basic understanding of networking and physical IT infrastructure Desirable (Exposure/Knowledge of) Avaya or other enterprise telephony systems Cloud-based phone systems SQL and relational databases PowerShell scripting knowledge DHCP and broader Active Directory administration Azure/Defender/Other 365 products Web More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Stackstudio Digital Ltd
and non-repetitive) 10+ years of experience in enterprise customer service software deployment and configuration. Expert proficiency in Sprinklr Modern Care (or similar CCaaS platforms such as Genesys, NICE, Avaya). Strong scripting and development skills (HTML, JavaScript, SQL, CSS). Proven experience integrating Sprinklr with CRM, ticketing, and marketing cloud systems. Deep understanding of social media platforms (Facebook, Twitter More ❯
that enable business efficiency and growth. What we’re looking for: 10+ years in IT, with 5+ in leadership (Infastructure/Cyber/Security) Experience with contact centre technologies (Avaya, Cisco, Genesys, etc.). Strong knowledge of cloud/on-prem infrastructure & security frameworks. Proven ability to manage projects, suppliers, and stakeholders. A confident leader with excellent communication skills. Ready More ❯