have the following professional training and/or accreditations Cisco technologies (CCNP Collaboration) Ribbon technologies (SBC-ISP) Blackberry technologies (BSIP) VMware technologies (VCP-EUC) and any one of these: Avaya technologies (ACIS) Atos technologies (STI) VMware technologies (VCTA) Any other industry COTS unified communication technologies Proven commercial awareness to ensure CAPEX/OPEX costings of a proposed changed meets customer More ❯
have the following professional training and/or accreditations Cisco technologies (CCNP Collaboration) Ribbon technologies (SBC-ISP) Blackberry technologies (BSIP) VMware technologies (VCP-EUC) and any one of these: Avaya technologies (ACIS) Atos technologies (STI) VMware technologies (VCTA) Any other industry COTS unified communication technologies Proven commercial awareness to ensure CAPEX/OPEX costings of a proposed changed meets customer More ❯
have the following professional training and/or accreditations Cisco technologies (CCNP Collaboration) Ribbon technologies (SBC-ISP) Blackberry technologies (BSIP) VMware technologies (VCP-EUC) and any one of these: Avaya technologies (ACIS) Atos technologies (STI) VMware technologies (VCTA) Any other industry COTS unified communication technologies Proven commercial awareness to ensure CAPEX/OPEX costings of a proposed changed meets customer More ❯
have the following professional training and/or accreditations Cisco technologies (CCNP Collaboration) Ribbon technologies (SBC-ISP) Blackberry technologies (BSIP) VMware technologies (VCP-EUC) and any one of these: Avaya technologies (ACIS) Atos technologies (STI) VMware technologies (VCTA) Any other industry COTS unified communication technologies Proven commercial awareness to ensure CAPEX/OPEX costings of a proposed changed meets customer More ❯
have the following professional training and/or accreditations Cisco technologies (CCNP Collaboration) Ribbon technologies (SBC-ISP) Blackberry technologies (BSIP) VMware technologies (VCP-EUC) and any one of these: Avaya technologies (ACIS) Atos technologies (STI) VMware technologies (VCTA) Any other industry COTS unified communication technologies Proven commercial awareness to ensure CAPEX/OPEX costings of a proposed changed meets customer More ❯
Newport, Gwent, Wales, United Kingdom Hybrid / WFH Options
Oscar Associates (UK) Limited
also get involved in migrations, system upgrades, and other UC transformation initiatives. Key Responsibilities Provide 2nd line support across multiple UC platforms, with a focus on Microsoft Teams, Cisco, Avaya, and Zoom Collaborate with third-party vendors to manage escalations and implement system enhancements Monitor UC system performance and drive proactive improvements Troubleshoot and resolve VoIP, connectivity, and network-related More ❯
the telecommunications industry. Essential: A proven track record of building and implementing operational processes from scratch. Strong knowledge of: Hosted Telephony/VoIP platforms (e.g., Gamma Horizon, 3CX, Mitel, Avaya, 8x8). Mobile communications and provisioning. Broadband and connectivity services (e.g., FTTC, FTTP, Leased Lines). Leadership: Experience in managing and motivating a team. Analytical Skills: The ability to use More ❯
Ipswich, Suffolk, United Kingdom Hybrid / WFH Options
Proactive Appointments
Technologies (SPBM, HSRP/VRRP). Experience working with ITIL Framework. The ability to produce detailed network drawings using AutoCAD & Visio. Experience of datacentre management and planning. Experience of Avaya VoIP Platforms Convey complex IT problems and systems to a non-technical audience. You will have the capability to anticipate potential issues and proactively implement solutions. Regulatory Knowledge: Understanding of More ❯
Ipswich, Suffolk, United Kingdom Hybrid / WFH Options
Proactive.IT Appointments Limited
Technologies (SPBM, HSRP/VRRP). Experience working with ITIL Framework. The ability to produce detailed network drawings using AutoCAD & Visio. Experience of datacentre management and planning. Experience of Avaya VoIP Platforms Convey complex IT problems and systems to a non-technical audience. You will have the capability to anticipate potential issues and proactively implement solutions. Regulatory Knowledge: Understanding of More ❯
Ipswich, Suffolk, United Kingdom Hybrid / WFH Options
Proactive.IT Appointments Limited
Technologies (SPBM, HSRP/VRRP). Experience working with ITIL Framework. The ability to produce detailed network drawings using AutoCAD & Visio. Experience of datacentre management and planning. Experience of Avaya VoIP Platforms Convey complex IT problems and systems to a non-technical audience. You will have the capability to anticipate potential issues and proactively implement solutions. Regulatory Knowledge: Understanding of More ❯
enterprise telephony and cloud contact center platforms. - Proven track record in managing large-scale contact center environments. Certifications - AWS Certified Solutions Architect – Professional - Amazon Connect Expert Certification - Cisco or Avaya Telephony Certifications (optional More ❯
regulations. Experience Previous experience as a Jointer or Mate within the electrical sector is highly desirable. Proficiency in computer hardware, network installation, and computer networking is advantageous. Familiarity with Avaya systems and other related technologies is a plus. Ability to read and interpret technical schematics effectively. Strong problem-solving skills with a focus on equipment repair and maintenance. A commitment More ❯
regulations. Experience Previous experience as a Jointer or Mate within the electrical sector is highly desirable. Proficiency in computer hardware, network installation, and computer networking is advantageous. Familiarity with Avaya systems and other related technologies is a plus. Ability to read and interpret technical schematics effectively. Strong problem-solving skills with a focus on equipment repair and maintenance. A commitment More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Fdo Consulting Limited
CAB and TDA meetings. Ensure compliance with security, governance and FS regulations. To be considered you will have the following experience - Prior knowledge deploying and maintaining contact centre environments (avaya, Genesys, etc). Hands on experience of Amazon Connect. Experience designing and implementing call routing systems (routing profiles, queues, call backs, emergency messaging, etc) Ability to troubleshoot using AWS Services More ❯
Slough, Berkshire, South East, United Kingdom Hybrid / WFH Options
Fdo Consulting Limited
CAB and TDA meetings. Ensure compliance with security, governance and FS regulations. To be considered you will have the following experience - Prior knowledge deploying and maintaining contact centre environments (avaya, Genesys, etc). Hands on experience of Amazon Connect. Experience designing and implementing call routing systems (routing profiles, queues, call backs, emergency messaging, etc) Ability to troubleshoot using AWS Services More ❯
to maintain and protect service versus the need to transform capabilities and experiences. Extensive experience in a Network Voice role. Exposure and experience of multiple voice technologies, such as Avaya, Genesys, Verint and Ring Central. Experience of Automation and Infrastructure as Code (IaC) tooling with proficiency in one or more of the following: Python, Jenkins, Harness, Ansible, Terraform, Docker, Kubernetes. More ❯
/CD pipelines Strong leadership and mentoring skills Excellent communication and stakeholder engagement And any experience of these would be really useful Experience with telephony platforms (e.g. Genesys, Twilio, Avaya, Nuance) Infrastructure as Code (Terraform, Ansible, Puppet) Data engineering (ETL, SQL, Power BI, Tableau) Secure-by-design principles and architectural patterns Interest in AI, IoT, or service mesh (e.g. Istio More ❯
/CD pipelines Strong leadership and mentoring skills Excellent communication and stakeholder engagement And any experience of these would be really useful Experience with telephony platforms (e.g. Genesys, Twilio, Avaya, Nuance) Infrastructure as Code (Terraform, Ansible, Puppet) Secure-by-design principles and architectural patterns Interest in AI, IoT, or service mesh (e.g. Istio) NodeJS A passion for delivering business value More ❯
to maintain and protect service versus the need to transform capabilities and experiences. Extensive experience in a Network Voice role. Exposure and experience of multiple voice technologies, such as Avaya, Genesys, Verint and Ring Central. Experience of Automation and Infrastructure as Code (IaC) tooling with proficiency in one or more of the following: Python, Jenkins, Harness, Ansible, Terraform, Docker, Kubernetes. More ❯
the networking infrastructure, software and ways of working. Our core technologies are: • Software Defined Networking using Cisco ACI and SDWAN • WIFI services including DNA centre, DNAC • Telephony services including Avaya, HUCS and ring central • Loading balancing services using F5 • Firewall technologies utilising Checkpoint, Fortinet, and Cisco • Network Security services including Forescout , NIPS, NDR • DNS and IPAM management using Infoblox • Utilising More ❯
the networking infrastructure, software and ways of working. Our core technologies are: • Software Defined Networking using Cisco ACI and SDWAN • WIFI services including DNA centre, DNAC • Telephony services including Avaya, HUCS and ring central • Loading balancing services using F5 • Firewall technologies utilising Checkpoint, Fortinet, and Cisco • Network Security services including Forescout , NIPS, NDR • DNS and IPAM management using Infoblox • Utilising More ❯
Alderley Edge, Cheshire, North West, United Kingdom Hybrid / WFH Options
Niche Employment Solutions Limited
What They are Looking For Proven experience in Unified Communications , Telecoms , or a similar technical support role. Strong knowledge of VoIP technologies (SIP, RTP), telephony platforms (e.g. Cisco, Mitel, Avaya). Hands-on experience with PBX systems , gateways , and SBCs . Solid understanding of networking fundamentals : QoS, VLANs, firewalls. Confident communicator with strong troubleshooting and problem-solving skills. Desirable Skills … to the latest tech Ready to Apply? Click "Apply Now" to submit your application or contact Lisa on 07464 606390 for a confidential chat. Keywords: Unified Communications, VoIP, Cisco, Avaya, Mitel, Microsoft Teams, PBX, SBC, SIP, RTP, Wi-Fi, Networking, Telecoms, UC Specialist, Hybrid Work More ❯