contribute to the development of customer-facing resources, including reports, toolkits, guidance and you will also help raise the profile of our services through blogs, communities, sector events and conference activity, sharing insights and promoting good practice. You will support customers using our Building Digital Capabilities service, Digital Elevation Tool … capability solutions. Build and nurture strong relationships with customers, members, and internal stakeholders to drive exceptional service delivery. Create engaging content including case studies, blogs, customer communications, web content, and thought leadership resources. Contribute to vibrant digital capability networks and communities of practice, sharing insight and encouraging collaboration. Gather customer ...