14 of 14 CRM Analyst Jobs in the UK excluding London

CRM ANALYST UP TO £40,000 LONDON THE COMPANY: Join a fashion brand at the forefront of the industry, known for its commitment to delivering exceptional customer experiences. THE ROLE: As the CRM Analyst, you will play a crucial role in shaping the organisation's CRM strategies through data-driven insights. Your direct … customer/CRM analytics experience, along with your skills in SQL, data visualisation, and Excel, will enable you to analyse customer data, provide actionable insights, and contribute to the overall success of the fashion brand. The CRM Analyst will have the following responsibilities:- Utilise SQL for data extraction, transformation, and analysis.- Conduct direct customer and CRM analytics to enhance customer experiences.- Develop reports and dashboards using data visualisation tools.- Analyse CRM data to identify trends, preferences, and behaviours.- Collaborate with cross-functional teams to integrate CRM insights into business strategies.- Translate complex data-driven findings into actionable recommendations.- Stay up-to-date with industry trends and best practices in CRM analytics. YOUR More ❯

Senior CRM Analyst - Watford Junction (Hybrid, 3 days in office)Up to £60,000 + 10% bonusPermanent We're hiring a Senior CRM Analyst to join a growing Decisioning & Analytics team within a leading entertainment brand undergoing a major digital transformation. With one of the largest marketing spends in the UK, this is a … chance to shape CRM strategy, work on exciting campaigns, and play a key role in personalisation and targeting. What You'll Do: - Build and segment audiences for multi-channel campaigns (email, app, web, push, paid social, personalisation)- Analyse campaign performance to measure impact, ROI, and engagement- Develop dashboards and reports in Power BI to track KPIs and optimise performance … Partner with operations teams to deliver end-to-end campaigns- Contribute to automation and personalisation strategies- Support new product launches and high-profile campaign streams- Be part of CRM transformation projects, including new platforms and advanced analytics Tech & Tools: - SQL (core skill, essential)- Salesforce Marketing Cloud (SFMC) - or similar CRM platforms- Power BI for reporting and dashboards What More ❯

SENIOR CRM ANALYST UP TO £60,000 + BONUS WATFORD - HYBRID, 3 DAYS A WEEK IN OFFICE Please note, sponsorship is not available. Applicants must be UK residents. Company A leading name in the gaming and entertainment sector is undergoing a major digital transformation, investing heavily in CRM and marketing technology to deliver more personalised, data … a mission-driven approach, the organisation donates over £30 million each week to good causes and has bold ambitions to double this impact in the coming decade. Analytics and CRM are central to this journey, shaping strategy across customer engagement and retention. The Role This is a key role within the CRM analytics function, focused on both decisioning … responsible for building and segmenting audiences across multiple channels, as well as measuring and optimising campaign impact. Working within a collaborative team of six, you'll partner with the CRM operations team to deliver end-to-end campaigns, from targeting to reporting. The role offers a balance between hands-on SQL-driven audience builds and deeper campaign analytics, with More ❯

CRM Business Analyst (Microsoft Dynamics) 💰 Salary: Up to £50,000 📍 Location: Hybrid (City of London) – 3 days in-office 🏤 Industry - Membership Organisation Join a purpose-driven organisation transforming its CRM strategy Our client is a respected, membership professional body with 100+ years of heritage in supporting business professionals. They’re on a mission to elevate how … data, systems, and technology drive decision-making across their organisation. Following a major Dynamics 365 implementation, they’re now looking for a hands-on CRM Business Analyst to help unify data, optimise processes, and empower teams through better use of systems. With influence across multiple departments and leadership visibility, this is an ideal role for someone who … enjoys ownership, variety, and driving tangible improvements in a mission-led environment. 🚀 The CRM Business Analyst will... Act as the in-house Dynamics 365 expert, optimising workflows and configurations without reliance on agencies Own the roadmap for CRM enhancements, ticket triaging, user adoption, and system governance Work cross-functionally to deliver reporting and dashboarding consistency via More ❯

CRM Business Analyst (Microsoft Dynamics) 💰 Salary: Up to £50,000 📍 Location: Hybrid (City of London) – 3 days in-office 🏤 Industry - Membership Organisation Join a purpose-driven organisation transforming its CRM strategy Our client is a respected, membership professional body with 100+ years of heritage in supporting business professionals. They’re on a mission to elevate how … data, systems, and technology drive decision-making across their organisation. Following a major Dynamics 365 implementation, they’re now looking for a hands-on CRM Business Analyst to help unify data, optimise processes, and empower teams through better use of systems. With influence across multiple departments and leadership visibility, this is an ideal role for someone who … enjoys ownership, variety, and driving tangible improvements in a mission-led environment. 🚀 The CRM Business Analyst will... Act as the in-house Dynamics 365 expert, optimising workflows and configurations without reliance on agencies Own the roadmap for CRM enhancements, ticket triaging, user adoption, and system governance Work cross-functionally to deliver reporting and dashboarding consistency via More ❯

Are you a data-driven CRM expert ready to make a real impact in a purpose-led business that puts pets and their people first? Join our passionate CRM team at Pets at Home as a Senior CRM Analyst . In this pivotal role, youll partner with marketing to deliver smart, insight-led campaigns that … hybrid working (one day per week/fortnight in the office) from our Support Office in Handforth, Cheshire. What youll do: Lead the data, targeting and analytics behind our CRM strategy Optimise customer journeys across the lifecycle Deliver actionable insights through storytelling and visualisation Influence campaign strategy with robust analytics Champion analytical best practices and process improvements What youll … bring: Strong SQL skills and experience with large-scale data warehouses Proven track record in CRM analytics and campaign measurement Ability to translate complex data into clear, commercial insights Experience with tools like Power BI and Salesforce Marketing Cloud (a plus!) A collaborative mindset and mentoring skills We take our inspiration from pets in embracing people from all walks More ❯

Dynamics 365 CE/CRM Business Systems Analyst Job Description I am actively seeking an enthusiastic Systems Support Analyst, with hands on expertise in Dynamics 365 CE/CRM, for a fantastic new role with a reputable service sector organisation. My client is seeking a candidate who can be the main POC for day … to day CE/CRM system issues, whilst providing support on a range of innovative customisation, integration and roll out projects. The role provides the chance to work within a collaborative IT team with excellent future progression prospects. My client offers a hybrid working model, with requirement for 2 days per week working from modern South Yorkshire offices. Role … System customisation/configuration (utilising Power Platform/Power Automate/Power Apps) Functional system testing and key user training Product Ownership - providing ongoing management of solution and ensuring CRM environment is operating effectively for users Skills & Qualifications Strong functional understanding of Dynamics 365 CE/CRM - particularly the Sales and/or customer service module End to More ❯

Dynamics 365 CE/CRM Business Systems Analyst Job Description I am actively seeking an enthusiastic Systems Support Analyst, with hands on expertise in Dynamics 365 CE/CRM, for a fantastic new role with a reputable service sector organisation. My client is seeking a candidate who can be the main POC for day … to day CE/CRM system issues, whilst providing support on a range of innovative customisation, integration and roll out projects. The role provides the chance to work within a collaborative IT team with excellent future progression prospects. My client offers a hybrid working model, with requirement for 2 days per week working from modern South Yorkshire offices. Role … System customisation/configuration (utilising Power Platform/Power Automate/Power Apps) Functional system testing and key user training Product Ownership - providing ongoing management of solution and ensuring CRM environment is operating effectively for users Skills & Qualifications Strong functional understanding of Dynamics 365 CE/CRM - particularly the Sales and/or customer service module End to More ❯

About the Job Creation Technology is looking for a Senior CRM Business Analyst to join our Consultancy Team, focused on delivering large scale projects to leading customers in the Higher Education vertical, using Salesforce Education Cloud. This is a permanent role based out of our head office in Chiswick, West London. The ideal candidate should be able … to travel from time to time to client sites across UK and Europe. As a Senior CRM Business Analyst within the team, the individual must be able to work with both business and technology stakeholders, applying an organised and proactive approach. Tasks range from business requirement gathering and documentation, writing user stories, testing, handover to IT support … virtually and in person where required. Prepare professional decks & documentation to be used in relation to both client presentations and also client user training. Mentor UK Junior Business Analyst Provide assistance to developers and testers of the team. Pro-actively removing blockers to maximise team productivity. Experience Required Experience with Salesforce is desirable but not essential. Ability to More ❯

About the Job Creation Technology is looking for a Senior CRM Business Analyst to join our Consultancy Team, focused on delivering large scale projects to leading customers in the Higher Education vertical, using Salesforce Education Cloud. This is a permanent role based out of our head office in Chiswick, West London. The ideal candidate should be able … to travel from time to time to client sites across UK and Europe. As a Senior CRM Business Analyst within the team, the individual must be able to work with both business and technology stakeholders, applying an organised and proactive approach. Tasks range from business requirement gathering and documentation, writing user stories, testing, handover to IT support … virtually and in person where required. Prepare professional decks & documentation to be used in relation to both client presentations and also client user training. Mentor UK Junior Business Analyst Provide assistance to developers and testers of the team. Pro-actively removing blockers to maximise team productivity. Experience Required Experience with Salesforce is desirable but not essential. Ability to More ❯

About the Job Creation Technology is looking for a Senior CRM Business Analyst to join our Consultancy Team, focused on delivering large scale projects to leading customers in the Higher Education vertical, using Salesforce Education Cloud. This is a permanent role based out of our head office in Chiswick, West London. The ideal candidate should be able … to travel from time to time to client sites across UK and Europe. As a Senior CRM Business Analyst within the team, the individual must be able to work with both business and technology stakeholders, applying an organised and proactive approach. Tasks range from business requirement gathering and documentation, writing user stories, testing, handover to IT support … virtually and in person where required. Prepare professional decks & documentation to be used in relation to both client presentations and also client user training. Mentor UK Junior Business Analyst Provide assistance to developers and testers of the team. Pro-actively removing blockers to maximise team productivity. Experience Required Experience with Salesforce is desirable but not essential. Ability to More ❯

incredible environment, excellent flexibility, and benefits that are hard to beat — including an outstanding 11% pension and a workplace people rarely want to leave. Dynamics 365 Product Support Analyst Location: SW London/Surrey borders (near Kingston Upon Thames) Salary: Up to £47,000 + Bonus + 11% Pension + 25 days rising to 29 + Excellent Benefits … The Role You’ll join a forward-thinking Business Solutions team as the go-to Product Support Analyst for their Dynamics 365 platform. It’s a varied and rewarding role where no two days are the same — a mix of: Supporting and guiding users on Dynamics 365. Troubleshooting, problem-solving, and improving how the platform is used. Reviewing … the business, and get people genuinely excited about using the platform. To succeed, you’ll need experience in most of the following: Supporting applications built on Microsoft Dynamics 365 (CRM). Power Platform (Power Apps, Power Automate, Power BI). Training end users and creating training documentation. Writing specifications, UAT, or test design. Strong communication skills — explaining technical concepts More ❯

incredible environment, excellent flexibility, and benefits that are hard to beat — including an outstanding 11% pension and a workplace people rarely want to leave. Dynamics 365 Product Support Analyst Location: SW London/Surrey borders (near Kingston Upon Thames) Salary: Up to £47,000 + Bonus + 11% Pension + 25 days rising to 29 + Excellent Benefits … The Role You'll join a forward-thinking Business Solutions team as the go-to Product Support Analyst for their Dynamics 365 platform. It's a varied and rewarding role where no two days are the same — a mix of: Supporting and guiding users on Dynamics 365. Troubleshooting, problem-solving, and improving how the platform is used. Reviewing … the business, and get people genuinely excited about using the platform. To succeed, you'll need experience in most of the following: Supporting applications built on Microsoft Dynamics 365 (CRM). Power Platform (Power Apps, Power Automate, Power BI). Training end users and creating training documentation. Writing specifications, UAT, or test design. Strong communication skills — explaining technical concepts More ❯

Test Analyst Customer Relationship Management (CRM) Section: Service Delivery Location: 1 Guildhall Square Salary: £36,636 to £44,746 Full Time Fixed Term (2 Years) Closing Date: Tuesday 28 October 2025 Reference: 3058325JF-R This is an exceptional time to be joining the University of Southampton to help support quality delivery of an institutional CRM platform. … The role sits within the Universitys IT department, iSolutions. The dynamic and agile CRM project team is an exciting group working to produce a compelling product for the University community. About the Role This is a key role in support of quality delivery of the CRM product. Providing technical test services within an agile delivery and maintenance lifecycle … the role offers the test professional the opportunity to validate product quality assurance at all stages of development and operation. The CRM project team have the mandate to deliver transformational solutions & work with positive, focused attitudes. What youll do - Take responsibility for all aspects of testing across the CRM delivery project, including technical system and integration testing and More ❯