Create and refresh PM checklists, frameworks, and templates. Establish success metrics for delivery. Project Oversight Maintain visibility across all active projects. Identify delivery risks, issues, and resource bottlenecks. Support capacityplanning and resource allocation with senior leadership. Stakeholder Engagement Facilitate project kick-offs and lessons learned sessions. Act as an escalation point for project delivery challenges. Process Improvement More ❯
processes and systems. The Head of Service Delivery will: Lead and inspire a team of managers and service professionals to deliver outstanding results. Drive operational excellence through process optimisation, capacityplanning, and workflow improvements. Champion digital transformation and automation initiatives to enable growth without increasing headcount. Collaborate across departments to align operational goals with business strategy. Foster a More ❯
processes and systems. The Head of Service Delivery will: Lead and inspire a team of managers and service professionals to deliver outstanding results. Drive operational excellence through process optimisation, capacityplanning, and workflow improvements. Champion digital transformation and automation initiatives to enable growth without increasing headcount. Collaborate across departments to align operational goals with business strategy. Foster a More ❯
Milton Keynes, Buckinghamshire, Wharley End, Bedfordshire, United Kingdom
ASC Connections
processes and systems. The Head of Service Delivery will: Lead and inspire a team of managers and service professionals to deliver outstanding results. Drive operational excellence through process optimisation, capacityplanning, and workflow improvements. Champion digital transformation and automation initiatives to enable growth without increasing headcount. Collaborate across departments to align operational goals with business strategy. Foster a More ❯
Employment Type: Permanent
Salary: £70000 - £80000/annum 25 days holiday, pension, healthcare
Wharley End, Cranfield, Bedford, Bedfordshire, England, United Kingdom
ASC Connections Ltd
processes and systems. The Head of Service Delivery will: Lead and inspire a team of managers and service professionals to deliver outstanding results. Drive operational excellence through process optimisation, capacityplanning, and workflow improvements. Champion digital transformation and automation initiatives to enable growth without increasing headcount. Collaborate across departments to align operational goals with business strategy. Foster a More ❯
Swindon, Wiltshire, South West, United Kingdom Hybrid/Remote Options
Neptune (Europe) Ltd
primary escalation point for technical issues, supporting both the Infrastructure and Service Desk teams. In this role, you'll blend hands-on technical expertise while contributing to strategic infrastructure planning - helping Neptune evolve its infrastructure platforms while keeping everyday operations running seamlessly. Day to day, you provide technical oversight of the Neptune infrastructure, acting as a senior escalation point … reports and responding to incidents swiftly and effectively. Contribute to Neptune's business continuity, disaster recovery, and backup strategies. Provide subject matter expertise on infrastructure improvements, lifecycle management, and capacity planning. Keep clear, up-to-date documentation and procedures that support operational excellence. Partner with teams across Technology and the wider business to deliver infrastructure projects and support transformation More ❯
South Western Ambulance Service NHS Foundation Trust
trends and opportunities; proactively working with the wider Cloud & Server engineering team. Ensure that all Systems and/or Services are configured and monitored to provide useful data to capacity plan, performance monitor and to enable in/out of hours alerting in the event of agreed thresholds being breached or an outage occurring. Support the Lead Cloud & Server … Engineer and Architect in developing, setting and measuring performance against Trust wide Capacity and Availability plans in line with agreed Service requirements against agreed Service Level Agreements (SLA's) The post holder will ensure the use of IT Tools/Tool sets is optimised across all the Cloud & Server team to maximise effectiveness, efficiency and service availability. Establish and More ❯