20 of 20 Customer Analytics Jobs in the UK excluding London

Customer Analytics Analyst - 6 month contract - North London Based - Outside IR35 My global client is currently looking for an experienced Customer Analytics Analyst to take responsibility for managing and executing analytics projects for their Brand and Marketing department and the wider business. This role requires a good understanding of customer analytics, customer behaviour and data modelling including customer lifecycle management, customer lifetime value testing, location analytics, etc. In order to be successful in this role you will be able to analyse large volumes of data from multiple systems using the below tools: Excellent analytical skills including advanced excel and SQL skills. Advanced Google Analytics skills and experience … Knowledge of Power BI essential, experience of Python or R preferred. Excellent stakeholder management skills on all levels. Some of your responsibilities in this position will include: Support the Customer Analytics Manager in the execution of the wider analytics strategy. Independently identify, manage, and deliver customer analytics projects to meet defined business objectives. Undertake analytical More ❯

Customer Analytics & Insight Lead page is loaded Customer Analytics & Insight Lead Apply locations Edinburgh London time type Full time posted on Posted 5 Days Ago time left to apply End Date: August 6, 2025 (8 days left to apply) job requisition id 140055 End Date Tuesday 05 August 2025 Salary Range £0 - £0 We support flexible … working - click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary Our Customer Analytics & Insight Lead will define how we leverage our existing data landscape and create new data products to make more effective data driven decisions, define our Waterfront data strategy, and drive commercial results. Job Description JOB … TITLE: Customer Analytics & Insight Lead SALARY: £90,440 - £131,540 (dependent on skills & experience) LOCATION: Edinburgh or London HOURS: Full time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites About this opportunity We're seeking a passionate and motivated More ❯

Customer Insight Analyst Location: Leeds (Hybrid – 1 day per week in office) Salary: Up to £45,000 (depending on experience) The Company A well-established digital platform with over a million active users across the UK, offering technology-led subscription services in a fast-scaling consumer market. Known for its innovation in healthcare and eCommerce, the business has seen … rapid growth in recent years and is continuing to expand its analytics capabilities. The Customer Insight Analyst will play a key role in shaping customer and marketing strategies by translating behavioural data into commercial insight. The Role This is a hands-on role focusing on customer analytics, segmentation, and marketing performance. You’ll be responsible … for building dashboards, analysing behavioural trends, and guiding strategic decisions across acquisition, retention, and customer lifetime value. The role suits an analyst who’s confident with SQL, data visualisation tools like Tableau, and who can bridge the gap between data and non-technical stakeholders. Key Responsibilities Deliver insight to support acquisition, retention, and growth strategies Build and maintain a More ❯

Senior Analyst - Customer & Commercial Analytics Location: Hybrid (3 days a week in office - London) Salary: £65k-£75k + Benefits (negotiable for the right candidate) Company Overview: A rapidly growing telecommunications company, recognized for its innovative data-driven strategies and multiple award wins at DataIQ. Backed by a prominent PE firm, they are making big investments in their data … and analytics teams to drive future growth. You'll be joining an industry-leading team with a hands-on approach to transforming the telco space through analytics. Role Overview: This is an exciting individual contributor role where you will take ownership of key customer & commercial analytics, focusing on customer retention, churn, CLTV, and segmentation. You'll … stakeholders (MDs, FD, Commercial Directors, Marketing Directors) and provide actionable insights to guide strategic decisions. This is not your typical BAU role - you'll be delivering deep insights, from customer behavior analysis to evaluating new opportunities like eSIMs and companion devices. Key Responsibilities: Customer Analytics: Deep dive into churn, retention, loyalty, and CLTV. Understand the customer More ❯

Senior Data Scientist - Customer & Behavioural Analytics £70,000 - £80,000 + Bonus + Benefits Hybrid Working - 1 day in the office circa every 2 weeks. Role Summary We are seeking a commercially minded Senior Data Scientist to lead the development of advanced analytics and machine learning solutions focused on customer behavior, personalization, and lifecycle management. Your … work will directly impact customer retention, engagement, and lifetime value, helping the business make smarter, data-driven decisions at scale. Key Responsibilities Lead customer-centric analytics projects across retention, segmentation, churn prediction, product usage, and personalization Build and maintain predictive models (e.g. churn, CLV, next-best action, recommendation systems) and translate insights into business value Conduct deep … dive analyses into customer journeys, identifying behavioral trends and opportunities for intervention Partner with Marketing, Product, and Customer Success to optimize campaigns, targeting strategies, and user engagement Own the end-to-end lifecycle of models: from problem framing to deployment and monitoring Present analytical findings and strategies to stakeholders in a compelling and actionable way Mentor junior data More ❯

Customer & CRM Analyst | Hybrid – West Berkshire Reports to: Head of Data & Insights An opportunity to join a well-established, direct-to-consumer wine retailer at a pivotal point in their data journey. This role is all about bringing customer insights to life and helping shape smarter CRM decisions across three well-known brands. The Business A leader in … customers – and data sits at the heart of how they do it. The business operates several well-known wine brands under its umbrella, and is now looking to take customer analytics to the next level. This is a role made for wine lovers, and the benefits ensure that you won't miss out on a sample or two … The Situation This new role is the first dedicated Customer/CRM Analyst position – a crucial step in better understanding and engaging their large customer base. You'll join a team that also includes an eCommerce Analyst and a Product/Merchandise Analyst. The role will sit at the heart of the commercial team , working across CRM, Finance More ❯

JOB TITLE: Customer Analytics & Insight Lead SALARY: £90,440 - £131,540 (dependent on skills & experience) LOCATION: Edinburgh or London HOURS: Full time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites About this opportunity We're seeking a passionate and … motivated insight & analytics, data science or commercial professional who will support the development of meaningful insights using various tools like PowerBI, Excel, Group Data Warehouse, SQL, Python, and PowerPoint. Your knowledge and deep expertise in Group data, will help us deliver insights in a fast-paced and exhilarating Waterfront platform, where you can see how your insights inform customer … Trust Pilot, and building out infrastructure in partnership with the Data Centre of Excellence. Identifying new business and optimisation opportunities by harnessing our data. Support the development of the customer strategy by working in partnership with the Customer Value Management team. Supporting specific time-bound projects, working with other areas of the Waterfront platform to deliver platform-wide More ❯

CRM & CUSTOMER ANALYST READING – 3 DAYS A WEEK *Please note, this company is unable to sponsor, and you must be a UK resident to apply* THE COMPANY This online destinate for buying wine online offers 1200 wines, spirits and gifts to choose from which are then delivered straight to your door. The CRM and customer analytics function … is growing so it’s a really exciting time to join! THE ROLE This client is looking for a data-driven professional to lead customer and CRM analytics, where you’ll be building and owning campaign analytics dashboards, delivering ad hoc insights to support planning, and working closely with the CRM team on campaign timing, segmentation, and … customer volumes. You’ll collaborate across data, insight, BI, and finance teams to design and evolve the customer database, ensuring it delivers accurate and actionable insights. There is a clear ambition for innovation and drive data within the business. SKILLS + EXPERIENCE You must have SQL experience Dashboarding experience in either Tableau or Power BI Ideally you will More ❯

Job Description We are seeking a highly skilled and versatile Senior Insight Analyst to join our dynamic and data-driven centralised Analytics department. This role supports the Grosvenor venue business and will give you the opportunity to provide innovative customer analytics and actionable insights that support recommendations on commercial decisions, on areas like acquisition, CRM, cross-sell … strategies, churn and customer behaviour This role enables the successful candidate to make a significant impact on our business strategy and customer experience. If you are passionate about data and customer insights, and enjoy working in a fast-paced environment, we would love to hear from you. Core responsibilities Customer insights : interpret and analyse a suite … of daily, weekly, and monthly dashboards to identify key trends, opportunities, and risks across the business. Customer behaviour analysis & modelling: Carry out deep dive analyses on customer behaviour, including geo-demographics, time of day, and transactional data. Investigate drivers of retention, and providing insights into predictive models to feedback into improvements Segmentation analysis & reporting: Developing and maintaining customer More ❯

If data is your passion, Pfizer is looking to recruit a Data & Analytics Specialist apprentice. You will support the team collect, study and interpret data in order to produce valuable insights for each of our brands (in market and pipeline). Role If data is your passion, Pfizer is looking to recruit a Data & Analytics Specialist apprentice. You … study and interpret data in order to produce valuable insights for each of our brands (in market and pipeline). Job Responsibilities: As a function in the Global Commercial Analytics (GCA) division within Pfizer, Integrated Insights & Strategy plays a critical role to enable Pfizer’s commercial brand strategy. This team functions as internal consultants and brand strategists that partner … of our brands (in market and pipeline). To do that in a meaningful and impactful way we need agile minds driven by curiosity. Our mission is to deliver Analytics that drive Actions through connecting our technical skills with business acumen to craft the recommendations that will enable our goals as Pfizer UK. Working in IIS means having visibility More ❯

Folkestone Saga is seeking an Insight Analyst within our Insurance business. The purpose of this role is to provide actionable insights feeding into the wider insurance agenda to improve customer experience and customer outcome for the short, medium and long term. In addition, the role will ensure that the Product, Commercial & Governance business has the tools to self … ad hoc MI requests when needed. The Insight Analyst will be directly engaged in all areas of the department as well as the wider Insurance business with regards to customer outcomes. This role encompasses a variety of skills including analysis, data visualisation, communication, and stakeholder management. We work in a hybrid way at Saga both at home and in … protection Access to Saga Academy, our bespoke learning platform Main Responsibilities Work within Product Governance team to effectively produce regular and ad hoc reporting to deepen our understanding of customer outcomes/pain-points. Ensure that analysis provides actionable insights to further improve the customer journey, with particular focus on product cancellations, claims journey and affordability. Attend monthly More ❯

Position: Manager of CRM Analytics (Hybrid-Chicago, IL) Location: Chicago, IL Job Id: 1907 # of Openings: 1 Marco's Pizza is a dynamic, fast-growing brand in the QSR space, known for serving high-quality, craveable menu offerings and delivering great guest experiences across more than 1,200+ locations. As we continue to grow, we're looking for … a Manager of CRM Analytics to help shape the future of how we engage with our customers. This role is ideal for someone who's both strategic and hands-on-comfortable diving into the data, but also excited to build something from the ground up. We're looking for a thoughtful problem-solver who can turn insights into action … collaborate well across teams, and help us create smarter, more personalized customer experiences. We're looking for someone who: Is friendly and genuinely cares about the happiness of others Takes accountability for their actions and takes pride in their work Has a can-do attitude and asks "what else can I do?" Is a good teammate who provides-and More ❯

high-quality, craveable menu offerings and delivering great guest experiences across more than 1,200+ locations. As we continue to grow, we're looking for a Manager of CRM Analytics to help shape the future of how we engage with our customers. This role is ideal for someone who's both strategic and hands-on-comfortable diving into the … from the ground up. We're looking for a thoughtful problem-solver who can turn insights into action, collaborate well across teams, and help us create smarter, more personalized customer experiences. We're looking for someone who: Is friendly and genuinely cares about the happiness of others Takes accountability for their actions and takes pride in their work Has … a passion for making great guest experiences Sound like you? Check out the responsibilities and requirements below and then fill out an application! Position Summary: The Manager of CRM Analytics will lead customer analytics and lifecycle measurement across our marketing and loyalty programs. This highly visible role will own our approach to customer segmentation, campaign measurement More ❯

Customer Analyst Liverpool (Hybrid) £35,000-£40,000 THE COMPANY A leading fashion retailer is seeking a Customer Analyst to join their team to help drive omni-channel journey optimisation THE ROLE As the Customer Analyst, you will use your SQL/bigQuery experience to work on a range of projects within the customer analytics … good story-telling experience. You’ll be able to work on projects across segmentation, regression, loyalty and predictive analytics. You will get the chance to work on a new customer reward app, and work closely with data science teams and on projects in the space YOUR SKILLS AND EXPERIENCE SQL/bigQuery experience THE BENEFITS More ❯

seeking a Data Scientist to join their growing data science function on a 6-month contract (outside IR35). This is a hands-on opportunity to work on greenfield, customer-focused data science projects, helping to shape the future of analytics within the business. You'll be designing and deploying ML models across areas like segmentation, customer More ❯

Data Scientist - Marketing/Customer Analytics Reading – Hybrid (3x per week in office) Up to £60,000 + Benefits About the Role A leading research and insights company is looking for a Data Scientist to join their growing team. With a strong focus on data-driven decision-making, they help brands across entertainment, tech, sports, and consumer goods … proven track record of delivering impactful projects. Strong statistical and machine learning expertise, with the ability to apply and evaluate various algorithms. Proficiency in Python (Pandas), SQL, and data analytics tools. Experience deploying and evaluating ML models in production environments. Ability to interpret complex datasets, drawing meaningful insights to drive business decisions. Strong communication skills, with experience in managing … as Mathematics, Statistics, Economics, Psychology, Sociology, Physics, Engineering, or Computer Science (Master’s or PhD is a plus). Interest or experience in TV viewing data, media, or marketing analytics is beneficial but not essential. If this role looks of interest, please reach out to Joseph Gregory. More ❯

Edinburgh. Stampede builds powerful software that helps hospitality venues connect with their customers, drive revenue, and run smarter businesses. Their platform includes branded guest WiFi, automated marketing tools, and customer analytics and they're at the forefront of hospitality technology. As part of their continued growth, Stampede is seeking an experienced Technical Support Engineer with a strong background … for clients using Stampedes platform Troubleshoot and resolve WiFi, connectivity, and networking issues Support onboarding and rollout of Stampede solutions to new customers Monitor account health and proactively support customer success Collaborate across technical and customer-facing teams to resolve escalations Contribute to support process improvements and documentation Essential Skills and Experience 2+ years experience in technical support More ❯

we're proud of. And you can play your part too, we are looking for a new Senior Digital Analyst ideally with an agency background and experience of product analytics to join our dedicated Digital Channels team. This is an exciting new role in which you'll have the opportunity to make a real difference and see the impact … looking for a new Senior Digital Analyst to perform in-depth analysis of the performance of our marketing campaigns for our digital products and services. Covering digital sales performance, customer analytics, digital acquisition and attribution performance and web analysis you will identify areas of opportunity to improve the performance of all of our digital products and services. You … functionality works, investigating areas of potential for the digital team to work on, recommendations to optimise website performance and conversion) Strong experience of product marketing campaign analysis using Google Analytics, ideally within an agency setting Experience of acquisition, attribution and ecommerce, with use of Big Query and SQL Strong knowledge of website monitoring and evaluation tools, including AB testing More ❯

JOB TITLE: Senior Reporting & Analytics Manager LOCATION: Bristol HOURS: Full time WORKING PATTERN: Hybrid, 40% (or two days) in one of our office hubs mentioned above About this opportunity Personalised Experiences and Communications (PEC) platform sits within the Consumer Relationships BU & plays a core role in supporting the achievement of the Group Personalisation strategy to be more relevant for … customers. The role of Strategic Measurement Lead involves developing and delivering the measurement strategy that underpins our personalisation and customer experience ambitions. Crafting measurement frameworks and championing data-informed decision-making will help ensure the delivery of the right message to the right customer at the right time. The role sits within our Product Intelligence team, where we … specialise in using insight to drive product development, supporting the scaling and exploitation of new connections to our customer channels, improved in-channel features and intelligent decisioning tools. If this sounds like you, then we'd love to hear from you! Key Responsibilities Defining the measurement strategyfor personalisation and Next Best Experience (NBX) initiatives, ensuring alignment with customer More ❯

science team at a leading commercial insurer. This is an exciting opportunity to contribute to a successful and forward-thinking organisation that is committed to elevating the role of analytics in driving business performance. You’ll work at the intersection of data science and insurance, developing in-demand domain expertise while delivering innovative solutions that shape underwriting, pricing, claims … and customer strategy. Your new role: Deliver actionable data-driven insights to the business via advanced analytics, machine learning and AI. Work both independently and collaboratively on data science projects across business functions, including underwriting, claims, pricing, and customer analytics. Present clear and well-organised analyses to appropriate audiences, demonstrating in-depth subject knowledge and confidence in … a Linux-based cloud environment (e.g. GCP, Azure, AWS). Experience using git version control. Communication, stakeholder management, and problem-solving skills are critical. Presentation skills for explaining complex analytics solutions to diverse audiences. Qualifications: Necessary Qualifications include: Bachelor’s degree in a quantitative field (e.g., Computer Science, Engineering, Statistics, Mathematics) or equivalent combination of education and relevant work More ❯