16 of 16 Customer Analytics Jobs in the UK excluding London

Senior Analyst - Customer & Commercial Analytics Location: Hybrid (3 days a week in office - London) Salary: £65k-£75k + Benefits (negotiable for the right candidate) Company Overview: A rapidly growing telecommunications company, recognized for its innovative data-driven strategies and multiple award wins at DataIQ. Backed by a prominent PE firm, they are making big investments in their data … and analytics teams to drive future growth. You'll be joining an industry-leading team with a hands-on approach to transforming the telco space through analytics. Role Overview: This is an exciting individual contributor role where you will take ownership of key customer & commercial analytics, focusing on customer retention, churn, CLTV, and segmentation. You'll … stakeholders (MDs, FD, Commercial Directors, Marketing Directors) and provide actionable insights to guide strategic decisions. This is not your typical BAU role - you'll be delivering deep insights, from customer behavior analysis to evaluating new opportunities like eSIMs and companion devices. Key Responsibilities: Customer Analytics: Deep dive into churn, retention, loyalty, and CLTV. Understand the customer More ❯

SENIOR CUSTOMER ANALYST - LOYALTY UP TO £70,000 + BONUS LONDON - 2 DAYS A WEEK IN OFFICE Please note: you must have full UK right to work and be able to commute to central London twice per week. ABOUT THE BUSINESS This company is a leading global online food ordering marketplace, connecting millions of consumers with a vast network … daily across a diverse range of cuisines. Beyond food delivery, the business supports restaurants with data-driven insights, pricing optimisation, and promotional strategies, ensuring sustainable partner growth and improved customer experiences. THE TEAM You'll join the Customer Analytics & Loyalty function - a highly data-led team sitting within the wider Analytics organisation. Reporting into a Senior … Manager, you'll collaborate closely with experts across customer analytics, pricing, and promotions. The wider analytics team is led by the Director of Analytics, with a strong track record in leveraging insight to shape customer-centric decisions. The environment is collaborative, fast-moving, and intellectually curious, perfect for someone who thrives at the intersection of More ❯

Overview Customer Analytics Manager, Watford Offices - Hybrid - UK up to 75K Salary DOE We're partnering with a well established and renowned retail organisation that puts the customer at the heart of every decision. They're investing heavily in data, and this role sits at the centre of that journey. As the Customer Analytics Manager … you'll lead, upskill and inspire a small team of analysts and own the delivery of projects that directly shape customer strategy and business performance. You'll translate complex data into insight that drives real world impact, influencing senior stakeholders through creative storytelling and actionable insight. This organisation is proud to have a Customer First ethos and your … role is pivotal in ensuring business critical decision making is aligned to positive customer journey outcomes. You will be central to shaping product launches whilst helping to maximise ROI on existing marketing campaigns. Responsibilities Lead and mentor a growing team, setting high standards and building capability. Own analytics projects end to end, applying advanced techniques to improve customer More ❯

SENIOR CUSTOMER ANALYST - LONDON UP TO £75,000 THE COMPANY We are working with a globally renowned consumer tech business on 2x key customer-centric analytics hires. THE ROLE The successful Senior Customer Analyst responsibilities will include: Use SQL and visualisation tools to analyse and communicate customer insights. Identify opportunities to optimise the customer journey - from acquisition to loyalty and retention. Design and evaluate A/B and multivariate tests to inform marketing and CRM strategies. Use customer data to shape growth and retention initiatives, supporting overall commercial targets. Develop and maintain customer lifecycle frameworks to identify where customers sit and how to move them between stages. Translate complex data into … compelling narratives that influence strategic decisions. Partner with marketing and customer teams to measure campaign effectiveness and improve targeting. YOUR SKILLS AND EXPERIENCE The successful Senior Customer Analyst will have the following skills and experience: Advanced SQL skills and experience working with a modern data stack. Strong proficiency in a dashboarding or BI tool (e.g. Tableau, Looker, Power More ❯

Senior Customer Analyst - Contract Day Rate: Up to £570/day (INSIDE IR35) Length: 3 months Location: Hybrid - 2 days onsite (UK) Start: ASAP The Opportunity A leading global Online Retailer is seeking a Senior Customer Analyst to drive customer retention and loyalty through insight-led recommendations. This role sits within a high-performing customer analytics function and will directly influence strategy and commercial outcomes. Key Responsibilities Deliver data-driven insights to improve customer loyalty and retention Analyse customer behaviours and churn drivers to identify growth opportunities Support strategic projects across loyalty proposition development and customer growth initiatives Present insights clearly to senior stakeholders to influence decision-making Automate analytical workflows and … build scalable solutions Essential Skills Advanced SQL (technical test included) Loyalty Experience is a must here Analytical storytelling - ability to translate data into commercial impact Experience in productionising analytics or code automation Desirable Dashboarding (Looker or Tableau) Python, cloud platforms Experience in e-commerce, telecoms, or loyalty-driven environments Profile Commercially minded problem solver Strong communicator with stakeholder influence More ❯

Senior Customer Analyst - CDM Location: London Salary: Up to £70,000 + discretionary bonus Benefits: Pension up to 12% (8% employee contribution) We are looking for a Senior Customer Analyst to join a leading global online marketplace. This role focuses on understanding, optimising, and growing the customer base through data-driven insights, particularly around loyalty, retention, and … acquisition. What You'll Do: Analyse customer behaviour across the lifecycle using SQL and modern analytics tools. Deliver actionable insights through dashboards and storytelling (Tableau/Looker). Run and evaluate A/B and multivariate tests to inform marketing and growth strategies. Support growth targets by identifying opportunities to move customers through lifecycle stages. Collaborate with marketing … and senior stakeholders to influence customer strategy. What We're Looking For: Advanced SQL and experience with a dashboarding tool. Proven experience with customer analytics projects: single customer view, segmentation, churn, acquisition, LTV. Desirable: Python for stats analysis, experience designing and running A/B tests. Experience in e-commerce or tech environments with modern data More ❯

If data is your passion, Pfizer is looking to recruit a Data & Analytics Specialist apprentice. You will support the team collect, study and interpret data in order to produce valuable insights for each of our brands (in market and pipeline). Role As a function in the Global Commercial Analytics (GCA) division within Pfizer, Integrated Insights & Strategy plays … of our brands (in market and pipeline). To do that in a meaningful and impactful way we need agile minds driven by curiosity. Our mission is to deliver Analytics that drive Actions through connecting our technical skills with business acumen to craft the recommendations that will enable our goals as Pfizer UK. Working in IIS means having visibility … will be responsible for working within one business unit in partnership with the aligned IIS manager to collectively enable data-driven decision-making through the creation and maintenance an analytics ecosystem. This will include, but not be limited to, business performance management reporting and visualisation, resource optimization analytics, sub-national/account-level opportunity mapping, analytics innovation More ❯

tens of thousands of daily orders across hundreds of cuisines. The business provides end-to-end logistics support for its partners, from delivery operations to pricing, promotions, and market analytics, helping restaurants optimise performance and drive sustainable growth. THE TEAM You'll join the Customer & Market Analytics team, part of a wider 25-person Analytics function … led by the Director of Analytics. The team is highly data-driven, supporting commercial and strategic decision-making through advanced analytics and insight generation. Reporting into an established Manager within the Customer Analytics function, you'll work alongside a group of experienced analysts and senior managers specialising in pricing, promotions, and market dynamics. Collaboration, curiosity, and analytical … summarising pricing dynamics, competitor moves, and wider market shifts. Partnering with cross-functional stakeholders to ensure insights drive tangible commercial and strategic outcomes. SKILLS & EXPERIENCE REQUIRED Experience in data analytics or commercial insights, ideally within tech, e-commerce, food delivery, or retail. Strong SQL skills (experience with BigQuery preferred). Skilled in data storytelling - able to translate numbers into More ❯

D365 CE ARCHITECT/LEAD - CUSTOMER INSIGHTS JOURNEYS - OUTSIDE IR35 - DAY RATE NEGOTIABLE - 100% REMOTE Role PurposeAs a D365 CE Lead, you will be responsible for designing and delivering intelligent, data-driven customer engagement strategies across multiple channels. You will leverage behavioural insights, predictive modelling, and segmentation to drive relevance, increase customer retention, and grow customer … the most relevant section of the customers app/site to each contact.- Use behavioural data and audience insights to drive personalised engagement.- Ensure the model: Utilises a 360° customer view (UCP).Web Push/Push Notifications Channel Integration - Integrate Web push into CIJ to engage desktop users - Build & deploy targeted Web Push messages Skills & Experience- Proven experience in … CRM, Martech, or Customer Analytics roles.- Strong understanding of customer journey orchestration and segmentation.- Experience with decisioning engines, personalisation models, and data platforms.- Familiarity with CIJ tools, Web Push, and multi-channel CRM strategies.- Analytical mindset with the ability to interpret data and drive actionable insights.- Excellent stakeholder management and communication skills.If you're interested in this More ❯

DIGITAL ANALYTICS MANAGER - 12-MONTH FTC UP TO £70,000 + BENEFITS WATFORD - HYBRID, 2 DAYS A WEEK Please note, sponsorship is not available. Applicants must be UK residents. Company A global retail powerhouse with thousands of stores across 9 countries is looking for a Digital Analytics Manager to join its European team. The business continues to invest … heavily in digital innovation, with recent app launches and ecommerce expansion shaping its next phase of growth. This is a chance to play a pivotal role in understanding customer journeys across web and app, driving insights that directly impact business performance. The Role This is a hands-on analytics role where you'll own digital data and insights … and Austria. Sitting within the digital team, you'll manage the flow of GA4 and BigQuery data, build impactful reports, and partner with internal stakeholders and a third-party analytics provider. From measuring app performance to understanding the impact of promotions and website changes, you'll play a central role in connecting digital data with business outcomes. You'll More ❯

The Customer Insights Manager will be responsible for leading customer research initiatives within the marketing organisation, focusing on the day-to-day management of research projects. Reporting to the Marketing Research Manager, the ideal candidate will: Design customer research briefs, questionnaires and discussion guides aligned with business priorities and objectives, in collaboration with internal stakeholders and external … results in a compelling way for a range of internal audiences, including senior business and marketing leaders. Synthesize information from multiple insight sources, including primary research, third-party data, customer analytics, and marketing/media performance. Identify and utilise the most relevant data sources to address key project questions. Requirements Essential: Minimum 5 years' experience in a research More ❯

in a successful and fast-growing business, this could be the ideal role. THE ROLE As a Senior Credit Risk Strategy Analyst, you will focus on developing and refining customer strategies, including: Leading the development of diverse lending strategies Leveraging analytics and data insights to optimize and scale strategies for new customers Incorporating new data sources to enhance … decision-making and grow the lending portfolio Conducting broader customer analytics and analyzing behavioral trends REQUIREMENTS Experience working in fast-paced environments, with the ability to manage multiple projects Background in commercial or risk strategy, preferably within consumer lending Proficiency in SQL, with Python experience being highly advantageous Previous experience in a FinTech environment HOW TO APPLY Please More ❯

operating models, and technology blueprints that align IT strategy with business outcomes Strong grasp of TOGAF or equivalent frameworks Defining integration architectures connecting core platforms, policy admin systems, and customer touchpoints Experience with insurance-relevant regulations (Solvency UK, FCA Consumer Duty) Insurance Technology Depth: Hands-on experience with insurance vendor landscape (Guidewire, Salesforce Financial Services Cloud, or equivalent platforms … Understanding how cloud, data platforms, and AI enable transformation-underwriting automation, claims processing, customer analytics Proven ability to solution and implement tech-enabled platforms for Tier 1 insurance clients Leadership & Delivery: Led multi-disciplinary architecture teams through discovery, design, and delivery Comfortable presenting architectural strategies to senior stakeholders and defending technical decisions Commercially aware -spotting opportunities to grow More ❯

goals. Identify practical, high-impact AI opportunities across manufacturing, supply chain, finance, sales, and administration. Design and implement AI solutions such as predictive maintenance, intelligent forecasting, document automation, and customer analytics. Build a library of reusable AI tools and frameworks to accelerate adoption across sites. Ensure data readiness, improving data quality and structure to support advanced analytics and … Essential experience includes: Proven background in AI or digital transformation within manufacturing, FMCG, or a similar operational environment. Hands-on use of tools such as ChatGPT, Microsoft Copilot, predictive analytics, and automation platforms. Strong understanding of AI/ML frameworks and APIs (e.g. OpenAI API, TensorFlow, PyTorch). Excellent ability to translate business challenges into technical solutions. Solid project … delivering measurable improvements through AI and automation. Desirable: Experience working with ERP systems (SAP, Odoo, NetSuite) and RPA or digital twin technologies. Proficiency in Power BI or Tableau for analytics and reporting. Understanding of AI governance and data ethics. Formal qualification in Computer Science, Data Science, or a related field. What Youll Achieve In your first 1224 months, youll More ❯

goals. Identify practical, high-impact AI opportunities across manufacturing, supply chain, finance, sales, and administration. Design and implement AI solutions such as predictive maintenance, intelligent forecasting, document automation, and customer analytics. Build a library of reusable AI tools and frameworks to accelerate adoption across sites. Ensure data readiness, improving data quality and structure to support advanced analytics and … Essential experience includes: Proven background in AI or digital transformation within manufacturing, FMCG, or a similar operational environment. Hands-on use of tools such as ChatGPT, Microsoft Copilot, predictive analytics, and automation platforms. Strong understanding of AI/ML frameworks and APIs (e.g. OpenAI API, TensorFlow, PyTorch). Excellent ability to translate business challenges into technical solutions. Solid project … delivering measurable improvements through AI and automation. Desirable: Experience working with ERP systems (SAP, Odoo, NetSuite) and RPA or digital twin technologies. Proficiency in Power BI or Tableau for analytics and reporting. Understanding of AI governance and data ethics. Formal qualification in Computer Science, Data Science, or a related field. What You’ll Achieve In your first More ❯

goals. Identify practical, high-impact AI opportunities across manufacturing, supply chain, finance, sales, and administration. Design and implement AI solutions such as predictive maintenance, intelligent forecasting, document automation, and customer analytics. Build a library of reusable AI tools and frameworks to accelerate adoption across sites. Ensure data readiness, improving data quality and structure to support advanced analytics and … Essential experience includes: Proven background in AI or digital transformation within manufacturing, FMCG, or a similar operational environment. Hands-on use of tools such as ChatGPT, Microsoft Copilot, predictive analytics, and automation platforms. Strong understanding of AI/ML frameworks and APIs (e.g. OpenAI API, TensorFlow, PyTorch). Excellent ability to translate business challenges into technical solutions. Solid project … delivering measurable improvements through AI and automation. Desirable: Experience working with ERP systems (SAP, Odoo, NetSuite) and RPA or digital twin technologies. Proficiency in Power BI or Tableau for analytics and reporting. Understanding of AI governance and data ethics. Formal qualification in Computer Science, Data Science, or a related field. What You’ll Achieve In your first More ❯