london, south east england, United Kingdom Hybrid / WFH Options
Eutopia Solutions
Customer Success Executive - EdTech Start-up B2B SaaS Location: Central London (hybrid, 2-3 days a week in the office) Salary: £30-35k + c£5k customer health bonus (depending on experience) Benefits: pension, personal L&D budget About My Client: Join this award-winning B2B … utilises emerging & innovative technologies such as VR (Virtual Reality) and AI (Artificial Intelligence) to enhance student & learner skills. Role Overview: I'm seeking a customer focused individual with experience of EdTech B2B SaaS and working with customers such as schools, colleges and/or universities. In this Customer Success Executive position you'll be responsible for nurturing existing customers & accounts to help manage renewals and growth. Key Responsibilities for the Customer Success Executive position: Onboarding new customers Managing customer relationships Helping accounts grow Collaborating with Customer Support Desired Skills: Experience in a More ❯
Customer Success Executive Who we are: Verifile is an award-winning leading provider of CV verification and background screening services using innovative technology and methodology. We carry out background checks on candidates to enable our clients to make informed and long-term rewarding recruitment decisions. As a Customer Success Executive , you will be key in ensuring our clients receive exceptional service and support, helping them achieve their desired outcomes with our products and services. About the role: Act as a proactive point of contact for clients, building strong relationships to understand their objectives and challenges. Develop … using CRM systems and data analysis tools to enhance client success. Desirable skills: Experience in the background screening or HR services industry. Knowledge of customer success methodologies and best practices. Wed also love you to: Ensure that the company values are reflected in your own work and behaviour: Put More ❯
Customer Success Executive | Blackburn, Lancashire | Full Time – Office based | £26,000 per annum Our client is a digital marketing agency, helping hundreds of clients over the last two decades. Established in 1998, they were an early SEO pioneer and continue to deliver and stay ahead of the market … passion is to help clients build highly successful businesses. They're experts in SEO, PPC & web design/development. They are looking for a Customer Success Executive to join their team in Blackburn to support them with their digital offering. The successful candidate will be someone who thrives More ❯
Customer Success Executive £30-35k base + Bonus London 1x a week Graduates with Internship or Placement experience in commercial, this is one for you! If you're looking to kickstart your customer success career in an ever-booming Education tech SaaS space, apply below. Work … and ambitious individuals that have embarked on a fantastic adventure at the cutting-edge of VR and AI technology. Responsibilities Onboarding new customers Managing customer relationships Helping accounts & our community grow Collaborating with Customer Support Key Skills required Experience in a customer-facing role. A genuine passion More ❯
Farnborough, midlands, United Kingdom Hybrid / WFH Options
PASS by everyLIFE
Job Description: Technical Support/Customer Service Executive at everyLIFE Technologies Salary: £26,000 per annum, increasing to £26,500 following successful completion of 6-month probationary period. Plus paid on-call. Position Type: Permanent. Location: Hybrid with Farnborough head office Benefits include: 25 days holiday, private medical … scheme, Cycle-scheme, free non-fiction book scheme, earlier finish ‘Chill Friday’. Working Hours: Full time Start date: ASAP Reporting to: Head of Customer Experience The Customer Service team are a multi-disciplined, technical and customer-driven team delivering excellent service. The team currently spend … natural problem-solver. Maintain an accurate record of enquiries with all relevant information within Salesforce to ensure timely and accurate resolution of issues and customer queries. Provide emergency support out of hours on a rotational basis (after initial onboarding period). Use software tools to thoroughly investigate, test and More ❯
farnborough, south east england, United Kingdom Hybrid / WFH Options
PASS by everyLIFE
Job Description: Technical Support/Customer Service Executive at everyLIFE Technologies Salary: £26,000 per annum, increasing to £26,500 following successful completion of 6-month probationary period. Plus paid on-call. Position Type: Permanent. Location: Hybrid with Farnborough head office Benefits include: 25 days holiday, private medical … scheme, Cycle-scheme, free non-fiction book scheme, earlier finish ‘Chill Friday’. Working Hours: Full time Start date: ASAP Reporting to: Head of Customer Experience The Customer Service team are a multi-disciplined, technical and customer-driven team delivering excellent service. The team currently spend … natural problem-solver. Maintain an accurate record of enquiries with all relevant information within Salesforce to ensure timely and accurate resolution of issues and customer queries. Provide emergency support out of hours on a rotational basis (after initial onboarding period). Use software tools to thoroughly investigate, test and More ❯
Would you like to join a friendly, motivated & expanding software sales team as a Customer Success Executive with the aim to progress within the business? As an apprentice, you will work closely with your colleagues, gaining hands-on experience and developing a thorough understanding of your role. Role … This role is designed to support our Customer Success team in improving efficiency and enhancing customer satisfaction. You will be responsible for triaging technical support queries, helping customers get set up with coaching, managing diaries, and identifying opportunities for upselling and retention. You will also work closely with … marketing to develop case studies and testimonials. Key Responsibilities: Triage Tech Support: Handle initial support queries, determining the level of assistance required before escalation. Customer Onboarding & Coaching Calls: Contact existing customers to schedule coaching sessions for CSM and ensure they are set up for success. Diary Management: Manage calendars More ❯
Please Note Office Job Title Will Be: Customer Engagement Executive Location: Shoreham-by-sea (BN43 6PA) Salary - £25,000 + Commission OTE £35k-£45k Ready to shape the future of business technology while earning industry-leading commissions? Key Benefits: Uncapped Commission: Industry-leading structure with high % share of … businesses nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry. Job Purpose: As a Customer Engagement Executive, you'll drive our growth by ensuring customers are kept up to date with Focus Group's product portfolio and upselling/… to each client. Principal Responsibilities/Duties: Maintain and adapt product knowledge. Outbound telesales and account management. Cross sell different products to the existing customer base. Understand the sales process from start to finish. Create opportunities through lead generation for surrounding teams covering all product offerings. Look for referrals More ❯
IT Customer Success Executive About the Company: We are a start-up Technology/SaaS business, dedicated to providing exceptional experience to travel and tourism based clients, helping our customers promote sustainable tourism via a world-class platform. We are looking for someone to join us to continue … demos, onboarding new customers etc. Build and maintain strong relationships with business partners. Troubleshoot and resolve basic technical issues with the platform. Provide exceptional customer service and support. Gain an in-depth understanding of the platform to become an expert user. Collaborate with the team during flexible meetups to … communication and relationship-building skills. Tech-savvy with the ability to quickly learn new systems and technologies. Previous experience in account management or a customer-facing role is a plus. Self-motivated, driven, and enthusiastic about working for a company in the travel and conservation industry. Benefits: Flexible working More ❯
Farnborough, England, United Kingdom Hybrid / WFH Options
PASS by everyLIFE
Job Description Job Description: Technical Support/Customer Service Executive at everyLIFE Technologies Salary: £26,000 per annum, increasing to £26,500 following successful completion of 6-month probationary period. Plus paid on-call. Position Type: Permanent. Location: Hybrid with Farnborough head office Benefits include: 25 days holiday … scheme, Cycle-scheme, free non-fiction book scheme, earlier finish ‘Chill Friday’. Working Hours: Full time Start date: ASAP Reporting to: Head of Customer Experience The Customer Service team are a multi-disciplined, technical and customer-driven team delivering excellent service. The team currently spend More ❯
Customer Support Executive (Sales Processing) £27,000 - £30,000 + Progression + Training + Company Benefits Romsey Are you a Customer Support/Sales Administrator or similar, looking to join a well-established company specializing in designing and manufacturing innovative solutions, which will offer you personalised progression … internal teams. You will communicate with customers via the phone and email, ensuring sales enquiries are responded to swiftly. This role would suit a Customer support/Sales Admin looking for salary progression, training, onsite free parking, and the opportunity of a month's paid sabbatical after 6 years. … THE ROLE: * Process customer sales enquiries. * communicate with customers via email and phone calls. * Collaborate with internal teams. * Monday to Thursday 8.30 am to 5 pm/Friday 8.30 am to 4 pm THE PERSON: * Customer Support/Sales Admin * Looking to progress and grow their career * Full More ❯
clients, as an outsourced service provider. About the Role: Financial Advisers trust us with their clients, so ensuring we provide an incredible level of customer service is key. As a Customer Service Executive, you will take ownership and process requests received from our Advisers in a timely … opportunity to gain significant experience and make a meaningful impact within a dynamic team. Skills, Qualifications and Experience: Essential: Have experience of providing great customer service. If you have experience of working in finance or a contact centre before, even better (although not essential) Understanding of the Consumer Duty … Principles and Vulnerable Customer regulations Be an excellent communicator Have strong organisation and time-management skills Know your way around Microsoft Office applications or be willing to learn including PowerPoint, Excel, Outlook, and internet applications You will represent our brand, a very high level of professionalism is always expected More ❯
of a team that shapes the overall experience customers receive when they buy and use a product or service from Samsung. Based in the Customer Engagement team, this role is an integral part of the wider CX (Customer Experience) Team. As a Platform Executive, you will be … and supporting platforms and technology across CX. You will deliver support to teams both internally within Samsung and across our key service delivery and customer support partners. You will work at the intersection of technology and people, driving change that improves efficiency, streamlines processes, and maximizes the value of … and gather actionable insights Attention to detail to support the planning and execution of change initiatives A passion for technology, innovation, and delivering extraordinary customer experience Adaptability and problem-solving skills to respond to unforeseen challenges Ability to work with teams in an adaptable and collaborative way and across More ❯
of a team that shapes the overall experience customers receive when they buy and use a product or service from Samsung. Based in the Customer Engagement team, this role is an integral part of the wider CX (Customer Experience) Team. As a Platform Executive, you will be … and supporting platforms and technology across CX. You will deliver support to teams both internally within Samsung and across our key service delivery and customer support partners. You will work at the intersection of technology and people, driving change that improves efficiency, streamlines processes, and maximizes the value of … and gather actionable insights Attention to detail to support the planning and execution of change initiatives A passion for technology, innovation, and delivering extraordinary customer experience Adaptability and problem-solving skills to respond to unforeseen challenges Ability to work with teams in an adaptable and collaborative way and across More ❯
Bedford, Bedfordshire, United Kingdom Hybrid / WFH Options
Advancing People
Are you due to Graduate shortly? OR Are you a recent graduate with 1-2 years' customer service experience - ideally Business to Business? Coupled with strong IT skills - Outlook, Excel, Teams and use of CRM's? Do you enjoy speaking to and helping people? If so, our rapidly expanding … client, within the technology sector is keen to hear from you! This varied Customer Success Executive role will be paying a basic salary of £25,000 - £27,000 plus benefits, working remotely, living within 30 minutes of Bedford or Sandy, Bedfordshire. Ideally will be a car driver, however … for you to flourish The Person: You could be due to Graduate shortly or you could be a recent graduate with 1-2 years' Customer Service experience, as well as strong IT skills and solid experience of using Outlook, Teams and Excel. You will be working from templates so More ❯
reading, south east england, United Kingdom Hybrid / WFH Options
PIE Recruitment
Technical Service Executive - SaaS - incredible Retail tech 💵 Salary up to £30,000 💥Customer facing role with a wide remit Hybrid/remote role - but must have access to Reading Regularly 🍕Great perks and benefits This role is perfect for a graduate with 6 months to 1 year post … graduation work experience, or perhaps someone with no degree but with 2 years experience in Customer support, but with a technical edge. You'll work within a growing and thriving team to support customers on software support issues as a 1st line agent. The Company A VC backed, incredibly … highly driven bunch. The Role As a member of the Technical Support Team, you will be responsible for a host of reactive and proactive customer activities. You will be the primary point of contact via telephone and email for customers with support queries. In addition you'll work across More ❯
Technical Service Executive - SaaS - incredible Retail tech 💵 Salary up to £30,000 💥Customer facing role with a wide remit Hybrid/remote role - but must have access to Reading Regularly 🍕Great perks and benefits This role is perfect for a graduate with 6 months to 1 year post … graduation work experience, or perhaps someone with no degree but with 2 years experience in Customer support, but with a technical edge. You'll work within a growing and thriving team to support customers on software support issues as a 1st line agent. The Company A VC backed, incredibly … highly driven bunch. The Role As a member of the Technical Support Team, you will be responsible for a host of reactive and proactive customer activities. You will be the primary point of contact via telephone and email for customers with support queries. In addition you'll work across More ❯
re responsible for moving products from their origin to our stores. As we grow, we operate globally, offering numerous opportunities worldwide to ensure excellent customer service and stock availability. We strive for efficiency, saving time and money. Meet the passionate colleagues who help us achieve our big dreams. These … operations. In our Supply Chain, we're responsible for delivering products from origin to store. Our scale is global, providing many opportunities to improve customer service and stock availability. We work tirelessly to deliver efficiently, saving time and money. Our Retail Assistants provide customers with exceptional shopping experiences, embodying More ❯
Bedford, England, United Kingdom Hybrid / WFH Options
Advancing People
Are you due to Graduate shortly? OR Are you a recent graduate with 1-2 years customer service experience ideally Business to Business? Coupled with strong IT skills Outlook, Excel, Teams and use of CRMs? Do you enjoy speaking to and helping people? If so, our rapidly expanding client … within the technology sector is keen to hear from you! This varied Customer Success Executive role will be paying a basic salary of £25,000 - £27,000 plus benefits, working remotely, living within 30 minutes of Bedford or Sandy, Bedfordshire. Ideally will be a car driver, however our More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Leadership Matters
Sales Administration and Customer Engagement Maternity cover We are looking for the next person to join the Leadership Matters team supporting across the areas of sales administration, customer engagement, marketing and content creation. An initial 9 month contract is on offer however there is the possibility of a … track record in sales administration, and digital proficiency to join our team. This role is pivotal in providing comprehensive support to the sales and customer support teams while also contributing to marketing endeavours. The ideal candidate should possess a keen attention to detail, self-motivation, and a diligent approach … member experiences within the Education, EdTech, and online training fields, we encourage you to apply and play a crucial role in supporting our sales, customer support, and marketing efforts. Key Responsibilities Legacy Subscription Support: Handle emails and calls related to legacy Leadership Matters subscriptions, providing top-tier customerMore ❯
london, south east england, United Kingdom Hybrid / WFH Options
Anthem Consulting
CRM Executive at a highly reputable mid-sized international law firm focused on tech. London-based, hybrid working. Extremely exciting CRM Executive role at a well-known mid-sized international law firm, working closely as a team of three based in the London office. The role will provide More ❯
full potential. We work together, we are brilliantly creative, we embrace difference and we want you to help us in our mission, as a Customer Operations Executive. About Escode Escode, a division of NCC Group, is committed to ensuring operational resilience and peace of mind for both vendors and … thereby minimizing the risk of financial loss due to software dependencies. The Opportunity The purpose of this role is to provide support to the Customer Operations Team, which provides a single post-sales interface for Escode customers, and plays a key role ensuring that customer-facing and sales … processes are executed effectively and accurately. The purpose of this role is to provide support to the Customer Operations Team, which provides a single post-sales interface for Escode customers, and plays a key role ensuring that customer-facing and sales processes are executed effectively and accurately. Key More ❯
redditch, midlands, United Kingdom Hybrid / WFH Options
Harnham
Senior CRM Executive Location: Droitwich (Hybrid, 3 days per week onsite) Salary: Up to £38,000 The Company A high-growth consumer brand is looking for a hands-on Senior CRM Executive to join their dynamic and growing CRM Automation team. The company is renowned for its fast … paced, collaborative culture and is focused on driving personalised customer engagement through high-quality CRM campaigns and automation journeys. The Role As a Senior CRM Executive, you’ll join the automation function within the wider CRM team. You’ll be responsible for delivering automated lifecycle campaigns across loyalty … and re-engagement journeys — working closely with segmentation, HTML build, and personalisation logic. This role requires strong technical CRM experience, with a focus on customer targeting and hands-on campaign build. Key Responsibilities - Build and execute automated lifecycle journeys across email and SMS. - Develop and manage basket abandonment, welcome More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Checkboard
We simplify onboarding, data intelligence, and payments for regulated businesses. By combining smart technology, verified data, and financial infrastructure, we help professionals make every customer interaction secure, compliant, and efficient. 🌍 Our Story: Founded in 2019 by James Owusu, Checkboard is a venture-backed B2B2C platform serving over 100 businesses … document signing, and seamless payments. We are proudly supported by investors like Startup Funding Club, Deepbridge Capital, and other entrepreneurial backers. 💼 Why Join Checkboard? • Customer-Centric Impact: You’ll help regulated firms offer faster, smarter, and more secure services to their clients, real-time, verified, and painless. • Culture of … and take part in team socials across borders. • Inclusive at Heart: We foster an environment where every voice matters, diverse, equal, and collaborative. 🔍 Role: Customer Success Analyst As a Customer Success Analyst, you’ll be a critical link between our data-driven platform and the regulated businesses we More ❯
Reading, England, United Kingdom Hybrid / WFH Options
PIE Recruitment
Job Description Technical Service Executive - SaaS - incredible Retail tech Salary up to £30,000 Customer facing role with a wide remit Hybrid/remote role - but must have access to Reading Regularly Great perks and benefits This role is perfect for a graduate with 6 months to … year post graduation work experience, or perhaps someone with no degree but with 2 years experience in Customer support, but with a technical edge. You'll work within a growing and thriving team to support customers on software support issues as a 1st line agent. The Company A VC … highly driven bunch. The Role As a member of the Technical Support Team, you will be responsible for a host of reactive and proactive customer activities. You will be the primary point of contact via telephone and email for customers with support queries. In addition you'll work across More ❯