1 to 25 of 212 Delivery Manager Jobs in the UK excluding London

We are seeking a highly skilled and experienced IT Service Delivery Manager to join our team in the Defence sector. The successful candidate will play a pivotal role in ensuring the delivery of high-quality IT services to support critical defence operations. This role requires strong leadership skills, technical expertise, and the ability to manage complex service … delivery requirements within a highly regulated environment. The candidate must hold an active SC Clearance and be a British national. Key Responsibilities: Service Delivery Management: Lead the delivery of IT services to meet both operational and strategic goals. Ensure that service levels (SLAs) and key performance indicators (KPIs) are achieved. Client and Stakeholder Engagement: Serve as the … main point of contact for stakeholders, ensuring that service delivery aligns with customer expectations. Foster strong relationships with defence sector clients and internal teams. Incident and Problem Management: Oversee the effective resolution of IT incidents and problems, ensuring minimal disruption to service. Proactively identify areas for improvement and implement preventive measures. Service Improvement: Continuously assess the IT service delivery More ❯

five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity As a Service Delivery Manager (SDM), you will be a trusted advisor to our clients, responsible for the successful delivery of Operate engagements. You will act as the bridge between the … client and our operational delivery teams, ensuring seamless service and exceeding client expectations. Connect to your skills and professional experience Client Relationship Management: Build and maintain strong, trusted relationships with key client stakeholders, acting as a strategic partner and advisor. Service Design: Lead the design and development of new services, ensuring alignment with business needs and client requirements. Service … Transition: Oversee the smooth and efficient transition of services from design to live operation, minimising disruption and ensuring adherence to agreed service levels. Service Delivery Excellence: Oversee the end-to-end delivery of Operate engagements, ensuring adherence to service level agreements (SLAs) and contractual obligations. Incident, Problem, and Change Management: Lead service management processes for incidents, proactively identify More ❯

five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity As a Service Delivery Manager (SDM), you will be a trusted advisor to our clients, responsible for the successful delivery of Operate engagements. You will act as the bridge between the … client and our operational delivery teams, ensuring seamless service and exceeding client expectations. Connect to your skills and professional experience Client Relationship Management: Build and maintain strong, trusted relationships with key client stakeholders, acting as a strategic partner and advisor. Service Design: Lead the design and development of new services, ensuring alignment with business needs and client requirements. Service … Transition: Oversee the smooth and efficient transition of services from design to live operation, minimising disruption and ensuring adherence to agreed service levels. Service Delivery Excellence: Oversee the end-to-end delivery of Operate engagements, ensuring adherence to service level agreements (SLAs) and contractual obligations. Incident, Problem, and Change Management: Lead service management processes for incidents, proactively identify More ❯

five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity As a Service Delivery Manager (SDM), you will be a trusted advisor to our clients, responsible for the successful delivery of Operate engagements. You will act as the bridge between the … client and our operational delivery teams, ensuring seamless service and exceeding client expectations. Connect to your skills and professional experience Client Relationship Management: Build and maintain strong, trusted relationships with key client stakeholders, acting as a strategic partner and advisor. Service Design: Lead the design and development of new services, ensuring alignment with business needs and client requirements. Service … Transition: Oversee the smooth and efficient transition of services from design to live operation, minimising disruption and ensuring adherence to agreed service levels. Service Delivery Excellence: Oversee the end-to-end delivery of Operate engagements, ensuring adherence to service level agreements (SLAs) and contractual obligations. Incident, Problem, and Change Management: Lead service management processes for incidents, proactively identify More ❯

five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity As a Service Delivery Manager (SDM), you will be a trusted advisor to our clients, responsible for the successful delivery of Operate engagements. You will act as the bridge between the … client and our operational delivery teams, ensuring seamless service and exceeding client expectations. Connect to your skills and professional experience Client Relationship Management: Build and maintain strong, trusted relationships with key client stakeholders, acting as a strategic partner and advisor. Service Design: Lead the design and development of new services, ensuring alignment with business needs and client requirements. Service … Transition: Oversee the smooth and efficient transition of services from design to live operation, minimising disruption and ensuring adherence to agreed service levels. Service Delivery Excellence: Oversee the end-to-end delivery of Operate engagements, ensuring adherence to service level agreements (SLAs) and contractual obligations. Incident, Problem, and Change Management: Lead service management processes for incidents, proactively identify More ❯

product approach to technology. We are investing in our people, and the processes enabled by digital, to evolve and transform the student and staff experience at UAL. As Senior Delivery Manager , you will be responsible for the effective delivery of new products, changes and developments within our key service areas. You will achieve this by working as … ensure the digital service has the capacity and capabilities to deliver the service roadmap. You will work closely with and coordinate activities with the Head of Product, Senior Product Manager, Senior Business Analyst, Solution Architect and TechOps managers, business services, suppliers and the users. Across these activities you will identify and manage risks and dependencies, collaborating with stakeholders and … role requires a strong emphasis on building relationships, allying with business service leads and fostering a collaborative environment within the group. You will be a key member of the Delivery Community of Practice, supporting colleagues and developing our delivery discipline. You will exemplify delivery management in a product setting for your team. You will be a trusted More ❯

to £53,393 per annum Contract type: Permanent Hours: Full time, 37 hours per week Closing Date: Monday 21st July 2025 This is an exciting opportunity for a Service Delivery Manager to join a dynamic, customer-led organisation that values innovation, collaboration, and high-quality service delivery. As a Service Delivery Manager, you'll play a … than 86 countries. CSG delivers critical services across 33 trading businesses, with specialisms in IT, HR, energy, education, legal, procurement, and more. Why this role matters As a Service Delivery Manager, you will play a critical role in aligning IT services with business priorities by building strong, service-focused relationships with senior stakeholders. You will be responsible for … ensuring consistent, high-quality service delivery that meets or exceeds agreed performance levels. Acting as the key point of contact for all service matters, you will proactively manage performance, drive continuous improvement, and support strategic goals, making you central to maintaining customer satisfaction and operational excellence. What you'll be doing Build and maintain strong relationships with customers, suppliers More ❯

We're created a new permanent position for an experienced and strategic Technical Delivery Product Manager to join our Platform Engineering Tech team. Join us and shape the future of platform engineering, you'll empower the engineering teams and ensure they have the tools and infrastructure they need to build and deploy applications with unprecedented speed and security. … a tangible difference, empowering people to build and improve. Imagine the satisfaction of knowing your work directly contributes to this positive impact. The Role: As an experienced Technical Product Delivery Manager, you will be delivering in a Retail environment or similar faced-packed customer focused organisation. You'll have a strong technical background, product acumen, and project management … excellent trouble-shooting skills, self-motivated and possessing of a high sense of urgency and personal integrity. Does this sound like you? You'll be an experienced Technical Product Delivery Manager with a proven track record, preferably focused on developer platforms, infrastructure, or cloud services. With proven strong project management skills, you'll have experience in Agile/ More ❯

We are seeking an experienced Delivery Manager to lead the successful delivery of a major Oracle Fusion Finance transformation programme. This role will involve close collaboration with the existing in-house team of Oracle E-Business Suite specialists, the internal project team, and the Systems Integrator partner. The Delivery Manager will be responsible for driving … the programme forward, ensuring timely delivery, managing risks, and holding all parties accountable. Key Responsibilities: Lead and manage the end-to-end delivery of the Oracle Fusion Finance transformation programme. Collaborate effectively with the internal EBS specialists and project teams to ensure smooth transition and integration. Act as the primary point of contact for the Systems Integrator (SI … holding them accountable for delivery commitments and quality standards. Apply strong delivery governance to manage scope, schedule, budget, and quality, mitigating risks and resolving issues promptly. Drive cross-functional team collaboration using Agile and Waterfall methodologies as appropriate. Oversee and coordinate all activities to ensure alignment with business objectives and compliance with financial regulations. Use ITIL best practices More ❯

We are seeking an experienced Delivery Manager to lead the successful delivery of a major Oracle Fusion Finance transformation programme. This role will involve close collaboration with the existing in-house team of Oracle E-Business Suite specialists, the internal project team, and the Systems Integrator partner. The Delivery Manager will be responsible for driving … the programme forward, ensuring timely delivery, managing risks, and holding all parties accountable. Key Responsibilities: Lead and manage the end-to-end delivery of the Oracle Fusion Finance transformation programme. Collaborate effectively with the internal EBS specialists and project teams to ensure smooth transition and integration. Act as the primary point of contact for the Systems Integrator (SI … holding them accountable for delivery commitments and quality standards. Apply strong delivery governance to manage scope, schedule, budget, and quality, mitigating risks and resolving issues promptly. Drive cross-functional team collaboration using Agile and Waterfall methodologies as appropriate. Oversee and coordinate all activities to ensure alignment with business objectives and compliance with financial regulations. Use ITIL best practices More ❯

Service Delivery Manager Telent are looking for x2 Service Delivery Manager(s) to join the Network Services Contracts team - x1 Service Delivery Manager designated to Maritime CA/Blue Light contracts, and x1 Service Delivery Manager designated to Enterprise/Government contracts. This Agile/Hybrid working role that involves working from … be part of something bigger-keeping critical networks connected and protected in a 24/7 world. Join us to help deliver smoother, smarter operations across the nation. Service Delivery Manager - What you'll do: Manage incident and service escalations, ensuring SLA and KPI adherence Conduct daily reviews of closed incidents and root cause analysis of SLA failures … maintenance schedules and track delay impacts Own chargeable incidents outside of contract and ensure demand planning is in place Attend customer performance meetings and manage key customer relationships Manage delivery through internal and 3rd party teams to meet contractual obligations Monitor commercial risks, ensuring budget, profitability, and cash flow targets are met Identify and help deliver opportunities for contract More ❯

Location: Flexible (Agile working) Job Type: Full-time, Permanent Ref: 1457 Telent are looking for x2 Service Delivery Manager(s) to join the Network Services Contracts team - x1 Service Delivery Manager designated to Maritime CA/Blue Light contracts, and x1 Service Delivery Manager designated to Enterprise/Government contracts. This Agile/Hybrid … be part of something bigger-keeping critical networks connected and protected in a 24/7 world. Join us to help deliver smoother, smarter operations across the nation. Service Delivery Manager - What you'll do: Manage incident and service escalations, ensuring SLA and KPI adherence Conduct daily reviews of closed incidents and root cause analysis of SLA failures … maintenance schedules and track delay impacts Own chargeable incidents outside of contract and ensure demand planning is in place Attend customer performance meetings and manage key customer relationships Manage delivery through internal and 3rd party teams to meet contractual obligations Monitor commercial risks, ensuring budget, profitability, and cash flow targets are met Identify and help deliver opportunities for contract More ❯

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Title: Senior Delivery Manager - Customer - NESO Location: Wokingham, GB, RG41 5BN Division: NESO Customer, Digital Platforms and DevSecOps Mod Job Type: Full Time Requisition Number: 67523 Department: ESO Job Function: Information Technology Description: About the Role National Energy System Operator … a real difference, accelerating the progress of sustainable GB energy, keeping people connected and society thriving as we create a brighter tomorrow. NESO are now looking for a Senior Delivery Manager - Customer to join us. The purpose of this role is to build and maintain partnership with the Directorate(s) to achieve business outcomes through Digital Products, Solutions … and Services with pace, quality, security and reliability. This role is accountable for the creation, delivery and performance of those Digital Products, Solutions and Services as part of the DD&T functional plan for the directorate(s). As part of the business partnership, this role is responsible for developing and delivering a strategic Digital, Data and Technology roadmap More ❯

Job summary Are you passionate about agile delivery and ready to make a meaningful impact in a complex, evolving organisation? We're seeking a forward-thinking Delivery Manager/Scrum Master to join our Research, Data and Digital Directorate. This is a dual role that blends delivery leadership with hands-on agile coaching--perfect for someone … is embedded across digital and data programmes. As we continue to mature our agile capability, you'll play a central role in guiding teams, facilitating agile ceremonies, and ensuring delivery is aligned with organisational priorities. You'll work across multiple workstreams, supporting teams to deliver value while fostering a culture of collaboration, learning, and continuous improvement. If you're … a certified Scrum Master with a strong track record in delivery management--and you're excited by the challenge of driving agile transformation in a complex setting--we'd love to hear from you. Main duties of the job This is a dual role that blends the responsibilities of a Scrum Master and Delivery Manager. You will:- Drive More ❯

Full details of the job. Vacancy Name Vacancy Name IT Delivery Manager - Finance Employment Type Employment Type Permanent Country Country United Kingdom Location Location Liverpool Business Area Business Area Finance Workplace Type Workplace Type Hybrid About Princes About Princes The Princes Group has over 7,000 employees with offices and production sites in the UK, Netherlands, Italy, Poland … perform internal customer research, perform competitive analysis and product development and selection, drive alignment amongst stakeholders, work within product budgets, bring products to market, refine and improve products Product Delivery Management - act as keeper of the vision, define product and solution roadmaps, coordinate business and IT resources, and determine suitable product lifecycles. Resource Management - oversee product delivery teams … internal and external, coordinate with other product delivery managers, ensure best possible use and prioritise use of all resources to deliver the maximum value and benefits from projects and programs within the portfolio. Dimensions • Management of key implementation projects with an asset value of up to £2 million per annum • Providing technology products and solutions across all Princes Group More ❯

IT Technical Service Delivery Manager Location: Grays, Essex (On-site/Hybrid options available) Are you a seasoned IT professional from an MSP background looking to step into a leadership role where your technical expertise and project delivery skills truly make an impact? We're on the lookout for a Technical Service Delivery Manager to … Desk, and drive successful project outcomes alongside our Project Manager. What You'll Be Doing: Be the go-to expert for escalated technical issues Collaborate with the Service Desk Manager to improve tools, workflows, and client satisfaction Partner with the Project Manager to scope and deliver IT projects Mentor and guide technical team members Identify and implement improvements … in service delivery Maintain accurate technical documentation and report on KPIs What You'll Bring: Experience in IT support or technical management (MSP experience ideal) Strong knowledge of IT infrastructure, networks, and cloud services (Azure essential) Proven leadership and project delivery skills Excellent communication and stakeholder management ITIL, PRINCE2, or Agile certifications (a plus) Why Join Us? Competitive More ❯

Role: Lead Delivery Manager Location: Cardiff, Wales. Hybrid - minimum of 1 day a week on site. Salary: Competitive Pension : 20% The Opportunity: Digital Health and Care Wales vision is to provide world leading digital services, empowering people to live healthier lives, and transforming health and care for everyone in Wales. It is a multi-award-winning organisation, and … was twice voted the UK's Best Place to Work in IT. We are now helping DHCW to find a Lead Delivery to help with effective delivery of complex, high risk products, projects and services. You will have a high standard of previous experience managing a range of products, projects and services and have responsibility and accountability as … the main point of escalation. Key Responsibilities: Leadership & Coaching: Lead and mentor Agile teams, promote Lean practices, and champion continuous improvement. Coach other teams and contribute to the delivery community of practice. Planning & Delivery: Plan and manage complex delivery activities across the full product lifecycle, ensuring stakeholder alignment and continuous flow of value. Lead backlog refinement, roadmap More ❯

Role: Lead Delivery Manager Location: Cardiff, Wales. Hybrid - minimum of 1 day a week on site. Salary: Competitive Pension : 20% The Opportunity: Digital Health and Care Wales vision is to provide world leading digital services, empowering people to live healthier lives, and transforming health and care for everyone in Wales. It is a multi-award-winning organisation, and … was twice voted the UK's Best Place to Work in IT. We are now helping DHCW to find a Lead Delivery to help with effective delivery of complex, high risk products, projects and services. You will have a high standard of previous experience managing a range of products, projects and services and have responsibility and accountability as … the main point of escalation. Key Responsibilities: Leadership & Coaching: Lead and mentor Agile teams, promote Lean practices, and champion continuous improvement. Coach other teams and contribute to the delivery community of practice. Planning & Delivery: Plan and manage complex delivery activities across the full product lifecycle, ensuring stakeholder alignment and continuous flow of value. Lead backlog refinement, roadmap More ❯

our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty high! We're looking for a Service Delivery Manager within the Digital Workspace pillar who will oversee the effective delivery of IT services across the Digital Workspace, the broader non-focus business services, and the … delivering business value through technology and service excellence Ability to manage multiple priorities and projects effectively Experience in aligning IT services with business strategies Proven leadership in managing service delivery teams and organizational change Interpersonal skills for working with diverse teams and stakeholders Problem-solving skills for complex service issues Commitment to continuous improvement and high-quality IT services … Experience in managing change initiatives aligned with business goals Responsibilities include: Managing day-to-day service delivery within the Digital Workspace Handling escalations and ensuring SLAs are met Collaborating with development, architecture, operations, and business teams Monitoring service performance and reporting to leadership Overseeing operational change processes and risk management Participating in planning and prioritization of IT initiatives Leading More ❯

our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty high! We're looking for a Service Delivery Manager within the Digital Workspace pillar who will oversee the effective delivery of IT services across the Digital Workspace, the broader non-focus business services, and the … delivering business value through technology and service excellence Ability to manage multiple priorities and projects effectively Experience in aligning IT services with business strategies Proven leadership in managing service delivery teams and organizational change Interpersonal skills for working with diverse teams and stakeholders Problem-solving skills for complex service issues Commitment to continuous improvement and high-quality IT services … Experience in managing change initiatives aligned with business goals Responsibilities include: Managing day-to-day service delivery within the Digital Workspace Handling escalations and ensuring SLAs are met Collaborating with development, architecture, operations, and business teams Monitoring service performance and reporting to leadership Overseeing operational change processes and risk management Participating in planning and prioritization of IT initiatives Leading More ❯

our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty high! We're looking for a Service Delivery Manager within the Digital Workspace pillar who will oversee the effective delivery of IT services across the Digital Workspace, the broader non-focus business services, and the … delivering business value through technology and service excellence Ability to manage multiple priorities and projects effectively Experience in aligning IT services with business strategies Proven leadership in managing service delivery teams and organizational change Interpersonal skills for working with diverse teams and stakeholders Problem-solving skills for complex service issues Commitment to continuous improvement and high-quality IT services … Experience in managing change initiatives aligned with business goals Responsibilities include: Managing day-to-day service delivery within the Digital Workspace Handling escalations and ensuring SLAs are met Collaborating with development, architecture, operations, and business teams Monitoring service performance and reporting to leadership Overseeing operational change processes and risk management Participating in planning and prioritization of IT initiatives Leading More ❯

working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. Service Delivery Manager Location: Based in Belfast Our Opportunity We currently have an opportunity based out of our Belfast site for a Service Delivery Manager (SDM). Service … Delivery Managers are responsible for co-coordinating the delivery of services into key customers. These services range from providing Software and Hardware upgrades to Customers, providing Spares and Repairs, to the provision of a capability. The SDM plays a vital role in developing the business as a long-term progressive service provider, building strong customer relationships, acting as … the bridge between the Customer and our operational delivery teams. The key responsibility of the SDM is governance across all areas of their services including service management, incident and change management, continual service improvement and customer satisfaction as well as playing a key role in ensuring the highest level of operational service delivery. As an SDM you'll report More ❯

Service Delivery Manager (DV Security Clearance) Position Description The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery … critical network services are delivered reliably, meeting the evolving needs of our clients. Key Responsibilities: • Introduce and manage SLAs and KPIs on behalf of the CIS Department. • Capture service delivery performance through varied service reports measured against agreed SLAs and KPIs. • Lead or consult on continuous service improvement initiatives. • Facilitate collaboration among contract and client colleagues to optimise service More ❯

JOB TITLE: Service Delivery Manager LOCATION: Rugby SALARY & BENEFITS: Up to £65,000 | Bonus | Company car ABOUT THE SERVICE DELIVERY MANAGER OPPORTUNITY: Oversee IT service delivery and ensure alignment with business needs and SLAs. Serve as the primary liaison between business units and IT. Work closely with infrastructure and operations teams to maintain stable, proactive More ❯

Senior Service Manager/Service Delivery Manager Umbrella Engagement. 3 days on Site in the North West. Most have a strong all round background across multiple Service Management Disciplines - eg Change and Configuration Management. Will also need to have outstanding Communication and Stakeholder skills and have worked across Medium/Large Sized Fast Paced Organisations in a … Service Manager type role - not as a Service Manager delivering Services as a third party. ITIL Accredited - Delivering Services into Business Units Initial 6 month engagement. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and More ❯