1 to 25 of 35 Focus Group Jobs in the UK excluding London

identify opportunities for product improvements and innovations. User Centricity - Be a champion of user-centred products by actively engaging with customers, analysing support desk feedback, and participate in focus groups and interviews the User Research team, to ensure the product meets customer needs. Metrics and KPIs: Define and track key performance indicators (KPIs) to measure the success and More ❯

continuous improvement across the organisation. What to expect: Customer Insight & Voice of the Customer (VoC): Lead the design and execution of qualitative and quantitative research studies (e.g., interviews, focus groups, workshops) to uncover deep insights into customer experiences, needs, pain points, and behaviours. Regularly analyse VoC data to identify trends, themes, risks, and value drivers that inform product More ❯

conducting, analysing and communicating user research throughout the Agile product development lifecycle. Experience of qualitative user research methods including usability testing ethnographic observation interviews surveys contextual inquiry and focus groups. Experience of working within ann Agile scrum team, working acrosss Designers, Product Owners, Developers and other Researchers to prioritise research opportunities to support the roadmap in a fast More ❯

days per week. Job description and Key duties: Establish and collaborate with targeted user groups to gather information about their current experience, pain points and specific requirements Conduct focus groups and user research interviews; assist with usability testing; document findings & recommendations' Understand qualitative & qualitative research methods Awareness of costs and budgets Confident in your presentation skills in order … throughout, adhering to all legal and ethical user research principles & governance Document findings that are appropriate for a number of internal and external stakeholders Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy. More ❯

Infopro Digital, the B2B group specialising in information and technology, is currently lookingfor a Consultancy Research Manager on a permanent contract to strengthen the team at its Barbour ABI business. Barbour ABI powers the UK built environment with the best intelligence to help our clients grow. Best known for our construction project leads, our portfolio includes analytics, market research … our core values. We are convinced that our teams, drawn from all backgrounds and with different backgrounds and experiences, are one of the key drivers of our success. The Group is committed to a policy of equal opportunities and inclusion, from recruitment to career development, and we strive to provide an equitable working environment to promote the well-being … of our teams. Who are we? Infopro Digital is a B2B group specialising in information and technology. With a presence in 18 countries, the group has 4,000 employees of 55 nationalities. Infopro Digital connects professional communities. Our brands are leaders in the five key economic sectors: construction and public sector, automotive, industry, risk & insurance, and retail. With More ❯

partnership with a large public sector organisation in Coalville to recruit a Senior Data Analyst to join their Technology team on a permanent basis. The successful candidate will focus on transforming data into actionable insights that drive decision-making. You will analyse data on housing operations, tenant engagement, and asset performance to support strategic initiatives and improve services. … and responsibilities: Perform statistical analysis, data mining and retrieval processes on a large amount of data, to identify trends, create management dashboards providing in depth insights with a focus on identifying trends. Have a good understanding of the core data returns being proactive in discussing any potential issues with Data Owners, leading to cross referencing of this data … Northgate, Civica) and experience analysing housing-specific data, such as tenant demographics, rent arrears, and service usage - desirable. Familiarity with customer insight tools and techniques, such as surveys, focus groups, and data mining. Demonstrated experience in turning raw data into insights that influence business decisions and improve service delivery. Experience with statistical techniques, including trend analysis, segmentation, and More ❯

will lead the transformation of the organizational culture, creating a collaborative environment where employees thrive, and the company remains competitive in attracting and developing top talent. With a focus on fostering a high-performing, inclusive, and engaged workplace, you will oversee all people and culture initiatives for the UK office (+50 staff), working closely with local leadership to … Responsible for developing initiatives that support our collaborative and outstanding working environment, through the execution of wellness and internal communication programs. Design and implement employee listening techniques (surveys, focus groups, interviews, pulse checks) to gather feedback on pain points and suggestions for improvement to be a benchmark employer of choice. What you need to succeed in the role More ❯

Salary£35,000 (Plus vehicle or vehicle allowance) LocationChelmsford area - Home based with regular need to travel Join Our Team as an IT Technical Engineer at Focus Group Who We Are At Focus Group, we know our people are our greatest asset. We are a growing company that thrives on collaboration, energy, and creativity … where every individual plays a key role in shaping our success. Focus Group, established in 2003, is one of the UK's fastest-growing independent providers of essential business technology, providing digital workplace solutions to over 30,000 customers across the UK. With over 1100 employees across 16 offices, we have recently joined the ranks of Britain … skills and advance your career. You'll learn from a team of experienced professionals who are passionate about what they do. A supportive, inclusive culture : At Focus Group, we maintain a positive and collaborative environment where your contributions are valued and celebrated. What Will You Do? As an IT Technical Engineer , you will be responsible for providing More ❯

Join Our Team as an IT Technical Engineer at Focus Group Job TitleIT Technical Engineer Salary£35,000 (Plus vehicle or vehicle allowance) + Benefits LocationBath area - Home based with regular need to travel in this area Who We Are At Focus Group, we know our people are our greatest asset. We are a … growing company that thrives on collaboration, energy, and creativity, where every individual plays a key role in shaping our success. Focus Group, established in 2003, is one of the UK's fastest-growing independent providers of essential business technology, providing digital workplace solutions to over 30,000 customers across the UK. With over 1100 employees across … skills and advance your career. You'll learn from a team of experienced professionals who are passionate about what they do. A supportive, inclusive culture : At Focus Group, we maintain a positive and collaborative environment where your contributions are valued and celebrated. What Will You Do? As an IT Technical Engineer , you will be responsible for providing More ❯

Join Our Team as an IT Technical Engineer at Focus Group Job TitleIT Technical Engineer Salary£35,000 (Plus vehicle or vehicle allowance) + Benefits LocationSheffield area - Home based with regular need to travel in this area Who We Are At Focus Group, we know our people are our greatest asset. We are a … growing company that thrives on collaboration, energy, and creativity, where every individual plays a key role in shaping our success. Focus Group, established in 2003, is one of the UK's fastest-growing independent providers of essential business technology, providing digital workplace solutions to over 30,000 customers across the UK. With over 1100 employees across … skills and advance your career. You'll learn from a team of experienced professionals who are passionate about what they do. A supportive, inclusive culture : At Focus Group, we maintain a positive and collaborative environment where your contributions are valued and celebrated. What Will You Do? As an IT Technical Engineer , you will be responsible for providing More ❯

Join Our Team as an IT Technical Engineer at Focus Group Job TitleIT Technical Engineer Salary£35,000 (Plus vehicle or vehicle allowance) + Benefits LocationNewcastle/Carlisle area - Home based with regular need to travel in this area Who We Are At Focus Group, we know our people are our greatest asset. We … are a growing company that thrives on collaboration, energy, and creativity, where every individual plays a key role in shaping our success. Focus Group, established in 2003, is one of the UK's fastest-growing independent providers of essential business technology, providing digital workplace solutions to over 30,000 customers across the UK. With over 1100 employees … skills and advance your career. You'll learn from a team of experienced professionals who are passionate about what they do. A supportive, inclusive culture : At Focus Group, we maintain a positive and collaborative environment where your contributions are valued and celebrated. What Will You Do? As an IT Technical Engineer , you will be responsible for providing More ❯

holiday + bank holidays + your birthday off, paid volunteering days, referral rewards, regular socials Deliver excellence and lead innovation as an IT Project Manager at Focus Group Who we are At Focus Group, we empower over 30,000 UK businesses with cutting-edge IT and telecoms solutions - and we've grown to over … Nice to have A formal Project Management qualification (e.g., PRINCE2, Agile) is desirable but not essential Previous experience in an IT service delivery environment Why join Focus Group? We're proud to be a workplace where people thrive, grow, and truly feel part of something special. We were recognised as one of the UK's Best Companies More ❯

and regulatory compliance. Carry out real-time and retrospective quality assessments. Use data to identify improvement opportunities and produce clear, actionable reports. Facilitate stakeholder feedback sessions and team focus groups. Collaborate with cross-functional teams to implement improvements across the customer journey. Utilise speech analytics tools to uncover performance insights and inform business decisions. Manage workload effectively, ensuring More ❯

we want to hear from you! About the Role As an IT Onsite Technical Support Engineer , you'll be the go-to expert for one of Focus Group's key client accounts. You'll provide 1st and 2nd line support across a range of technologies including Office 365, Windows Server, networking, and wireless systems. This is a … with Mac OS X, Linux, Android Familiarity with Veeam, Hyper-V, ESXi, HP Aruba, SonicWall, ClearPass Knowledge of SQL, VOIP, SANS, and advanced networking Why Join Focus Group? At Focus Group, we're committed to delivering outstanding service and building strong client relationships. You'll be part of a collaborative, forward-thinking team that … values innovation, integrity, and continuous improvement. At Focus Group you can be proud of what you do, how you do it and feel a true part of the team. We work hard to create an inclusive, collaborative and rewarding environment where you are inspired to achieve brilliant things and really make a difference to the future of More ❯

Job Title: PHP Developer Salary: Up to £45,000 Location: Shoreham-by-Sea (Hybrid - every Wednesday working in office) Established in 2003, Focus Group is proud to be one of the UK's fastest growing independent providers of essential business technology, providing digital workplace solutions to over 30,000 customers across the UK. This is your chance … on the evolution of several business critical systems (Billing and CRM). The PHP Developer is responsible for building new functionality and supporting existing functionality across Focus Group's portfolio of internal applications and services. This role involves working closely with the internal development team to develop set deliverables that are fit for purpose. Principal Responsibilities/… Experience with CMS systems. Relevant industry experience. Interest or knowledge in cloud development. Understanding of development security principles. Exposure to .NET framework is a plus. At Focus Group, we foster an inclusive, collaborative, and rewarding environment where you can thrive and make a real difference. We are proud of our recognition as one of the UK's More ❯

local work instructions are developed and maintained for all HR Systems administration tasks and processes. Support, design and deliver HR systems training; coordinate and participate in super user focus groups, communications, and events. Participate in and contribute to product forums and maintain up to date knowledge of new system functionality. . Our essential requirements Systems administration and/ More ❯

chain planning is essential, as is the ability to adapt operational requirements based on international sales forecasting. In addition, you will play a key role in leading customer focus groups and gathering structured feedback, using these insights to inform and influence product development. Your ability to translate customer needs into actionable improvements will be vital in ensuring our More ❯

our team. Social Events: Join in on regular social events and connect with your colleagues in a fun and relaxed environment. About Us: Established in 2003, Focus Group is one of the UK's fastest-growing tech providers, empowering over 30,000 businesses nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic … on the challenge and make a difference, we want you on our team! In this role, you'll be responsible for delivering exceptional customer support to Focus Group customers. Key Responsibilities: Manage incoming telephone calls & email correspondence from customers. Identify, investigate, and resolve a query, complaint or general enquiry from customers. Communicate with customers moving to other … providers with the aim to maintain services. Meet set targets & expectations for ensuring the best possible customer experience. Record and track interactions with customers on the Focus Group CRM system. Follow industry & company guidelines in relation to a customers' contract with Focus Group. Skills & Experience: Proven track record of delivering a high level of customer More ❯

S activities for the team, taking responsibility for reviewing and approval of Standard Work Instructions and Risk Assessments. Take a leading role in initiatives such as internal safety focus groups, with the aim of creating a safe and positive work environment. Training of new employees for areas of: H&S, safe working practices, use of test facilities and More ❯

Learning Management Systems (LMS) and training tools/software Provide continuous support and mentorship to employees after training to help them retain knowledge and apply skills. Offer individual or group coaching to employees as needed. Track training attendance, progress, and completion with the L&D Administrator. Maintain current records of all training materials, attendance reports, and evaluations. Analyse training … needs via PDPs, surveys, focus groups, and performance assessments. Coordinate with department heads to identify skill gaps and training requirements. Collaborate with the L&D Administrator to schedule training and inform employees about upcoming sessions. Interested? Please submit your updated CV to Dean Sadler-Parkes at Crimson for immediate consideration.Not interested? Do you know someone who might be More ❯

and up/cross selling to all your accounts/customers. Own and build long lasting relationships. Multi Product Selling: Sell and earn across the entire Focus Group technology stack. About Us: Established in 2003, Focus Group is one of the UK's fastest-growing tech providers, empowering over 30,000 businesses nationwide. With … dynamic force in the industry. Job Purpose: As a Customer Engagement Executive, you'll drive our growth by ensuring customers are kept up to date with Focus Group's product portfolio and upselling/cross selling new features and additional services tailored to each client. Principal Responsibilities/Duties: Maintain and adapt product knowledge. Outbound telesales and … you're excited about business development and helping companies succeed with technology, we encourage you to apply - even if you don't tick every box. At Focus Group, you can be proud of what you do, how you do it, and feel a true part of the team. We work hard to create an inclusive, collaborative, and More ❯

our team. Social Events: Join in on regular social events and connect with your colleagues in a fun and relaxed environment. About Us: Established in 2003, Focus Group is one of the UK's fastest-growing tech providers, empowering over 30,000 businesses nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic … and prioritise work accordingly. Full drivers licence and willingness to travel occasionally. Experience in producing high quality commercial proposals including design, solution overview and pricing. At Focus Group, we celebrate diversity and foster a culture where everyone can thrive. If you need assistance applying or require reasonable adjustments, reach out directly - we're here to help. Ready More ❯

their effectiveness largely unsupervised. Can lead teams to complete multiple small projects or parts of larger projects simultaneously. Contributes to development of Best Practice and take part in focus groups as appropriate. Salary & Package: Salary circa £40k - £50k dependent on experience 25 days annual leave Company pension contribution scheme Parental leave provision Quarterly bonus scheme Health scheme Benefits More ❯

are fit for purpose, simple and avoid duplication. To regularly check that these meet the needs of the team and amend where appropriate. To coordinate working parties and focus groups to ensure documentation is coproduced. 8. To take 'bullet minutes' that involve recording key action points at whole service meetings, development days and operational and strategic managers meetings. More ❯

Job Title: Administrative Assistant Work From Home - Remote Panelists Part-Time Focus Group Participants - Remote Work From Home (Up To £700/Week) Description: Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have More ❯