1 to 25 of 53 Help Desk Support Jobs in the UK excluding London

Are you an IT Support professional with some commercial 1st line experience looking for your next career move? Are you customer … focused, with base experience of supporting Office 365, Windows 10/11, Active Directory and some networking skills? We are currently recruiting for a customer focussed 1st line Service Desk Support Officer with a forward thinking & evolving organisation in Kent that are committed to employee development. They are specifically looking for a personable individual, that is committed … You will also assist with preventative maintenance, audio-visual set up and support, security, compliance with policy & procedure, projects, documentation, and reporting. Essential Previous commercial 1st Line Help Desk or IT Support experience Experience of installation, configuration and troubleshooting of systems, network, and hardware issues. Windows 10/11 desktop support Microsoft More ❯

services are tailor-made for your business needs, ensuring that you receive the maximum benefits from our partnership. Backed by an expert technical team, Comms-Byte guarantees effective support services that will keep your costs down and significantly improve your systems. Job Description: Estio Training is thrilled to offer a new opportunity for an IT Helpdesk/1st … Line Support Engineer Apprentice for Comms-Byte IT Support and Services company based in Stockport. Role Summary: We are a small, close-knit team with a vibrant office environment and various Microsoft/Partner accreditations. We are a mix of individuals with a passion for IT and we always provide immense support to our … hearing from you! Training to be provided: Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Throughout the apprenticeship, learners receive coaching, help, and guidance from a dedicated team to ensure they get the most from their work experience. Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications More ❯

2nd Line IT Helpdesk Technical Support – Permanent A rare opportunity to join a leading MSP and gain a solid grounding in delivering IT services with further progression options. Due to continued growth, a role has been newly created for a further team member within Tristar Tech Solutions based in Welwyn Garden City. This is the ideal job for … nurturing environment. Tristar Tech Solutions offer key training opportunities, and a clear growth and progression path for your career, including paid certifications. This exciting role will consist of Service Desk and Fieldwork with flexibility of being office-based or a mix of working from home. Duties & Responsibilities The role will include working with and therefore requires experience of; MS … not essential Ideally, 3+ years’ experience supporting desktop and server environments. Training programme Profit related bonus scheme (effective after probation period). This role would be suitable for: IT Help Desk, IT Support Analyst, Help Desk Support, Experienced 1st line, 2nd line, IT Engineer, Internal IT Support, Remote IT Support More ❯

1st Line Analyst: Ticketing, MS Office, Support, Helpdesk, Floorworking Our client is seeking a First Line Support Engineer to join their team on a rota basis. Start Date: ASAP Duration: 55 days Pay Rate: £99/day (PLEASE NOTE: Employer NI is paid for by the client) Total Daily Earnings: £111/day (includes rolled up … time. Average handling time; 6 Minutes. 100% contact to incident ratio - the only exceptions are what we call switchboard calls. (we only get a few a week on the desk so very rare) 90% quality scores target. To provide centralised advice and support to customer in line with contractual arrangements. Be able to deal with upset users … Able to differentiate between numerous customer applications. Focus on the ITXM. Good troubleshooting/problem solving skills. Sound IT knowledge-Microsoft products, Word, Excel and Outlook. Previous IT Service Desk experience would be an advantage but not a necessity. Soft Skills: Good communication skills Able to use active listening skills to know what users are asking. Proven customer service More ❯

Social network you want to login/join with: IT Helpdesk Desktop Support Analyst, slough col-narrow-left Client: Marlin … Selection Recruitment Location: slough, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 6 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: Help Desk – Desktop Support Analyst Competitive Salary + Comprehensive Benefits We're currently working with a prestigious global investment and advisory firm to find an experienced Help Desk – Desktop Support Analyst I for their London office. This is an exciting opportunity to join an employee-owned organization known for its client-first culture, strong values, and forward-thinking approach to technology and service delivery. In this role, you’ll be the face of the IT team — providing critical desktop and remote support More ❯

Help Desk – Desktop Support Analyst Location: London (occasional travel required) Competitive Salary + Comprehensive Benefits We're currently working with a prestigious global investment and advisory firm to find an experienced Help Desk – Desktop Support Analyst I for their London office. This is an exciting opportunity to join an employee-owned organization … strong values, and forward-thinking approach to technology and service delivery. In this role, you’ll be the face of the IT team — providing critical desktop and remote support to internal users across multiple global locations. You’ll troubleshoot a wide range of technical issues, contribute to process improvements, and ensure seamless onboarding experiences for new employees. What … You'll Be Doing: Providing top-tier IT support (in-person, phone, remote) to employees at all levels Troubleshooting and resolving desktop, mobile, printing, and network issues Managing user accounts via Active Directory and working within an enterprise Windows environment Supporting software deployment, patching, and security remediation Managing hardware assets and supporting onboarding/offboarding procedures Collaborating with More ❯

Help Desk – Desktop Support Analyst Location: London (occasional travel required) Competitive Salary + Comprehensive Benefits We're currently working with a prestigious global investment and advisory firm to find an experienced Help Desk – Desktop Support Analyst I for their London office. This is an exciting opportunity to join an employee-owned organization … strong values, and forward-thinking approach to technology and service delivery. In this role, you’ll be the face of the IT team — providing critical desktop and remote support to internal users across multiple global locations. You’ll troubleshoot a wide range of technical issues, contribute to process improvements, and ensure seamless onboarding experiences for new employees. What … You'll Be Doing: Providing top-tier IT support (in-person, phone, remote) to employees at all levels Troubleshooting and resolving desktop, mobile, printing, and network issues Managing user accounts via Active Directory and working within an enterprise Windows environment Supporting software deployment, patching, and security remediation Managing hardware assets and supporting onboarding/offboarding procedures Collaborating with More ❯

We have a brand-new opportunity for a personable and client focused 1st Line Support Engineer to join a small but well-established IT Solutions company. Working within a dedicated team you will be the first point of contact, providing 1st line technical support for their business clients. The role is based at their offices near … to Sutton in Surrey/Greater London. Key Responsibilities: Provide 1st line support to SME clients through the helpdesk ticketing system, troubleshoot basic IT issues, log incidents, and escalate more complex problems to higher support levels. Set up and configure new user accounts, devices and applications; in addition to maintaining and updating IT documentation and databases. … SLAs as well as the following: Previous helpdesk experience delivering 1st/2nd line support. Confident with Microsoft Office 365, Windows OS and basic networking Proficiency with a service desk tool e.g. ServiceNow is desirable Excellent communication skills and ability to work with people at all levels. Ability to prioritise tasks and with good time management skills Hold a More ❯

Services SMEs to find top talent and solve hiring challenges. Expert in matching exceptional candidates with businesses to drive... Role Description This is a full-time role for a Help Desk Support Engineer. As a Help Desk Support Engineer, your day-to-day tasks will involve technical support, troubleshooting, and … function Job function Information Technology Industries IT Services and IT Consulting and Telecommunications Referrals increase your chances of interviewing at iRecruit Partners Ltd by 2x Get notified about new Help Desk Support Specialist … jobs in Huddersfield, England, United Kingdom . Manchester Area, United Kingdom 2 weeks ago Greater Manchester, England, United Kingdom 1 week ago IT Support Technician/Helpdesk Support Manchester, England, United Kingdom 1 month ago Skipton, England, United Kingdom 1 week ago Greater Manchester, England, United Kingdom 1 week ago Normanton, England, United Kingdom 4 days More ❯

Role Description This is a full-time role for a Help Desk Support Engineer. As a Help Desk Support Engineer, your day-to-day tasks will involve technical support, troubleshooting, and providing assistance to end-users across their Telecoms and IT technology stacks. You will also be responsible for assisting … their office in Huddersfield and working from home, so living within a commutable distance is essential. Essential Skills and Experience Previous proven experience within a Telecoms or IT support role or related MSP support experience. Knowledge of key systems such as 8x8 and 3CX. Experience in dealing with different types of internet connectivity such as leased … desire to learn and develop new skills Excellent customer service skills and an ability to communicate professionally with colleagues and customers Desirable Skills 1st/2nd line IT support experience with exposure to Windows OS troubleshooting, networking and firewalls, with the ability to carry out change requests Experience using Microsoft Dynamics 365 Familiarity with Microsoft 365 administration (Exchange More ❯

Role Description This is a full-time role for a Help Desk Support Engineer. As a Help Desk Support Engineer, your day-to-day tasks will involve technical support, troubleshooting, and providing assistance to end-users across their Telecoms and IT technology stacks. You will also be responsible for assisting … their office in Huddersfield and working from home, so living within a commutable distance is essential. Essential Skills and Experience Previous proven experience within a Telecoms or IT support role or related MSP support experience. Knowledge of key systems such as 8x8 and 3CX. Experience in dealing with different types of internet connectivity such as leased … desire to learn and develop new skills Excellent customer service skills and an ability to communicate professionally with colleagues and customers Desirable Skills 1st/2nd line IT support experience with exposure to Windows OS troubleshooting, networking and firewalls, with the ability to carry out change requests Experience using Microsoft Dynamics 365 Familiarity with Microsoft 365 administration (Exchange More ❯

a strong background in IT systems and network management. You must have excellent problem-solving skills and the ability to work well under pressure. Your Duties as IT Support/Helpdesk Engineer will include : Troubleshooting IT issues both remotely and on-site Installing and configuring IT hardware and software Managing cloud based systems and services Managing and updating More ❯

Social network you want to login/join with: Information Technology Help Desk Support, maidstone col-narrow-left Client: You Recruitment Ltd Location: maidstone, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: Are you a proactive and customer-focused … and fast-growing company who are a major player in their industry. With over 200 users and a busy IT environment, they’re looking to bring on an IT Help Desk Support to provide essential 1st and 2nd line support across the business. This is a fantastic opportunity for someone with a passion for … IT support and a strong desire to grow within a hands-on, supportive team. Location: This is an onsite role, Monday - Friday 8am-5pm near their site situated not far from Margate, Kent What does the role involve? Delivering 1st and 2nd line support to end users across desktop, network, and business systems Managing helpdesk tickets More ❯

and fast-growing company who are a major player in their industry. With over 200 users and a busy IT environment, they’re looking to bring on an IT Help Desk Support to provide essential 1st and 2nd line support across the business. This is a fantastic opportunity for someone with a passion for … IT support and a strong desire to grow within a hands-on, supportive team. Location: This is an onsite role, Monday - Friday 8am-5pm near their site situated not far from Margate, Kent What does the role involve? Delivering 1st and 2nd line support to end users across desktop, network, and business systems Managing helpdesk tickets … ensuring timely resolution of issues Installing, maintaining, and upgrading IT hardware and software Setting up and removing user accounts in line with company policies Maintaining accurate asset and support documentation Participating in a weekend support rota (typically 1 in 4) What we’re looking for: Experience in an IT support role (ideally 1st/ More ❯

and fast-growing company who are a major player in their industry. With over 200 users and a busy IT environment, they’re looking to bring on an IT Help Desk Support to provide essential 1st and 2nd line support across the business. This is a fantastic opportunity for someone with a passion for … IT support and a strong desire to grow within a hands-on, supportive team. Location: This is an onsite role, Monday - Friday 8am-5pm near their site situated not far from Margate, Kent What does the role involve? Delivering 1st and 2nd line support to end users across desktop, network, and business systems Managing helpdesk tickets … ensuring timely resolution of issues Installing, maintaining, and upgrading IT hardware and software Setting up and removing user accounts in line with company policies Maintaining accurate asset and support documentation Participating in a weekend support rota (typically 1 in 4) What we’re looking for: Experience in an IT support role (ideally 1st/ More ❯

Position: IT Onsite Support Location: Ulverston, UK Client: Ampstek Job Category: Other EU work permit required: Yes Job Views: 4 Posted: 16.06.2025 Expiry Date: 31.07.2025 Job Description: Our client is seeking multiple experienced IT Onsite Support consultants to join a high-growth organization. If interested, please share your … CV and rate expectations. Responsibilities: Provide onsite support for IT desktop issues. Assist users with Windows 10/11, MS Office, and basic networking problems. Utilize service desk ticketing systems like ServiceNow or JIRA. Follow ITIL processes (knowledge is a plus). Deliver excellent customer service and troubleshoot effectively. Qualifications: Experience in IT desktop/onsite support. More ❯

Hi Professionals Hope you are doing great Our client is looking for multiple IT Onsite Support experienced consultants to join a high-growth organization. If you are interested kindly, please share your CV and let me know your rate expectation. Role: IT Onsite Support Location: Ulverston UK Duration … 28th July 2025 till 4th September Skill Sets: • Experience in IT desktop/onsite support. • Hands-on experience with Windows 10/11, MS Office, basic networking, and service desk ticketing systems (e.g., ServiceNow, JIRA). • Knowledge of ITIL processes is a plus. • Strong problem-solving skills and customer-oriented mindset. • Good communication skills. Thanks & Regards Milan | Talent Acquisition More ❯

Helpdesk Support Technician Role location – Cambridge, UK/Hybrid working Passionate about IT? Like the thought of supporting a large business? Talented in Helpdesk Support? Then read on! The Helpdesk Support Technician plays a vital role in providing IT support to business partners enabling the company to achieve its goals. You will … upon to provide solutions to technology challenges as well as educate end users on utilizing available tools to perform their tasks more efficiently. What to expect: IT phone support to stakeholders globally (On rotating basis) Computer imaging and troubleshooting Technical advice and guidance for Hologic employees Hardware procurement, inventory, disposal support VIP/Executive support … on installations, upgrades, preventive maintenance IT Helpdesk ticket response and closure On call – out of regular business hours on a rota basis What we expect: Experience in an IT Help Desk support role Windows 10/11 experience Microsoft Office/Office 365 Laptop and printer hardware knowledge required Mobile Device support experience (iOS More ❯

Helpdesk Support Contract - 3 months Livingston - Onsite (5 days per week) A new, short-term IT Helpdesk Contract has just arisen with a well-known Client of ours. We're on the lookout for a hands-on, tech-savvy problem solver to work with our Client, keeping their IT systems running smoothly and helping to resolve technical issues … that arise. The successful candidate will be a go-to person for deskside & remote support, user & systems admin, hardware fixes, software updates, and all things network-related. Key tasks & responsibilities will include: Supporting users across head office and remote sites Managing hardware (PCs, laptops, printers etc) Keeping software and systems up to date and secure Troubleshooting network and … and making sure issues get sorted fast And to be successful, we're seeking candidates with the following knowledge & experience: Demonstrable knowledge & experience working in a similar IT Helpdesk Support, Service Desk Support or IT Support role Solid Windows (Win 7/10/11, Server 2008/2016) & Microsoft Office (2016/ More ❯

nGeneration is seeking an enthusiastic and personable Service Desk Analyst to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers. Your friendly and helpful demeanor is crucial as you diagnose and resolve their IT issues or escalate them to our field service engineers, keeping the … of the UK’s leading independent IT suppliers to the Hospitality, Retail, and Leisure industries, specializing in bespoke IT service solutions. Our services range from consultancy to outlet support and maintenance for IT solutions both at the outlet and centrally. Where will you be working? You will be based at our newly built, high-specification open-plan head … network and database structures, alongside computer hardware and Windows desktop support. Experience with hospitality and retail EPoS systems, or previous work within these sectors, is preferred. Experience IT Support: 1 year (preferred) Hospitality: 1 year (preferred) Work location: In person Benefits We highly value our employees and offer a comprehensive range of benefits, including: Training opportunities to enhance More ❯

nGeneration are looking for an enthusiastic and personable Service Desk Analyst to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers, your friendly and helpful demeanour is crucial as you diagnose and solve their IT issues or escalate them to our field service engineers, keeping … the UK’s leading independent IT suppliers to the Hospitality, Retail and Leisure industries, specialising in bespoke IT service solutions. Our services range from Consultancy through to Outlet Support and Maintenance for IT Solutions both at the outlet and centrally. Where you will be working? You will be based within our newly built, high specification open plan head … computer hardware and windows desktop support. Ideally you will have experience of hospitality and retail EPoS systems or have worked within the hospitality or retail previously. Experience IT Support: 1 year (preferred) Hospitality: 1 year (preferred) Work Location: In person Benefits Benefits: We highly value our employees and understand the importance of work-life balance and job satisfaction. More ❯

you want to login/join with: We are currently seeking an energetic individual to work full-time in our London office as a Junior Helpdesk/IT Support Desktop Specialist. This is an entry-level position for someone with 2 to 4 years of experience with a chance to be exposed to an enterprise-computing environment. The … qualified candidate should have good technical troubleshooting skills and excellent non-technical communication skills, both in written and oral formats. Responsibilities include: Provide installation and support of PC and some Apple hardware and software (including peripheral devices such as printers and USB devices) Be able to receive and respond to incoming calls, and/or e-mails regarding More ❯

Ref: #950086 What’s the job? Your primary role is to support team members across New Zealand and Australia to resolve technology issues and queries. Other responsibilities include; Acting as a key link between the CLAAS Harvest Centre and Landpower team members and the technology team. Providing feedback to colleagues on commonly occurring issues and playing a role … sell and service machinery to farmers and their contractors from our locations throughout New Zealand and Australia. Our Christchurch and Melbourne offices co-ordinate wholesale activities and provide support functions. As a family-owned business we recognise the importance and value of the long-term relationships that we have grown over the last 45 years with our international … work hard and enjoy having a laugh. Who are you? You’re big on customer service and work hard to find solutions for your teammates. Having worked in service desk roles, you understand the basics and know your way around a Microsoft stack. If you’ve worked in a role that involves dealing with remote branches or offices, that More ❯

Belfast, Northern Ireland, United Kingdom About the job Senior IT Support Engineer (Helpdesk/Field based) Summary of duties: Technical support helpdesk (east Belfast office/customer premises/from home) Ensure all support tickets are closed as quickly as possible to the satisfaction of the customer within the SLA On-site call outs … pay types: Performance bonus Ability to commute/relocate: Belfast: reliably commute or plan to relocate before starting work (required) Education: Diploma of Higher Education (required) Experience: IT support: 5 years (required) For more information or to submit an application email: info@recruitmentpartnershipireland.co.uk #J-18808-Ljbffr More ❯

solutions and technical support to businesses across various industries. As part of our expansion, we are looking for a proactive IT Support Technician/Helpdesk Support to join our team. This role offers an excellent opportunity to develop technical skills while supporting a dynamic and fast-paced IT environment. Role Overview As an IT … Support Technician , you will be the first point of contact for IT-related issues, ensuring the smooth operation of hardware, software, and network systems. You will assist employees and clients with troubleshooting, installations, and IT system maintenance while gaining hands-on experience in IT support. Key Responsibilities Providing first-line technical support for hardware, software, and … resolution of IT requests Who We Are Looking For A diploma or degree in IT, Computer Science, or a related field (or equivalent experience) Previous experience in IT support or a helpdesk environment is beneficial but not essential Strong problem-solving skills with the ability to troubleshoot hardware and software issues Good understanding of Windows and Mac operating More ❯