26 to 46 of 46 Help Desk Support Jobs in the UK excluding London

We have a brand-new opportunity for a personable and client focused 1st Line Support Engineer to join a small but well-established IT Solutions company. Working within a dedicated team you will be the first point of contact, providing 1st line technical support for their … business clients. The role is based at their offices near to Sutton in Surrey/Greater London. Key Responsibilities: Provide 1st line support to SME clients through the helpdesk ticketing system, troubleshoot basic IT issues, log incidents, and escalate more complex problems to higher support levels. … following: Previous helpdesk experience delivering 1st/2nd line support. Confident with Microsoft Office 365, Windows OS and basic networking Proficiency with a service desk tool e.g. ServiceNow is desirable Excellent communication skills and ability to work with people at all levels. Ability to prioritise tasks and with good More ❯

systems and network management. You must have excellent problem-solving skills and the ability to work well under pressure. Your Duties as IT Support/Helpdesk Engineer will include : Troubleshooting IT issues both remotely and on-site Installing and configuring IT hardware and software Managing cloud based systems More ❯

Social network you want to login/join with: 2nd Line Support Helpdesk Specialist - Chelmsford - £36,000, chelmsford col-narrow-left Client: WUNDERTALENT Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 6 Posted: 18.06.2025 Expiry Date: 02.08.2025 col-wide Job Description: We … are seeking a skilled 2nd Line Support Helpdesk Specialist to join our dynamic IT support team. This role is central to delivering exceptional technical support for our comprehensive range of software and hardware solutions. You'll be the problem-solving hero our users turn … to when first-line support needs escalation, providing expert diagnostic evaluation and resolution services that keep our operations running smoothly. The successful candidate will demonstrate excellent judgment, technical expertise, and a customer-first approach while maintaining accurate documentation and ensuring timely resolution of all technical issues. Key Responsibilities More ❯

Social network you want to login/join with: 2nd Line Support Helpdesk Specialist - Chelmsford - £36,000, basildon col-narrow-left Client: WUNDERTALENT Location: basildon, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 6 Posted: 18.06.2025 Expiry Date: 02.08.2025 col-wide … Job Description: We are seeking a skilled 2nd Line Support Helpdesk Specialist to join our dynamic IT support team. This role is central to delivering exceptional technical support for our comprehensive range of software and hardware solutions. You'll be the problem-solving hero … our users turn to when first-line support needs escalation, providing expert diagnostic evaluation and resolution services that keep our operations running smoothly. The successful candidate will demonstrate excellent judgment, technical expertise, and a customer-first approach while maintaining accurate documentation and ensuring timely resolution of all technical More ❯

Customer Support Administrator (Helpdesk) Peterborough, Cambridgeshire 40 Customer Support Administrator (Helpdesk) Reporting to: Head of Service Delivery Location: Peterborough Hours: 40 hours per week Business Overview With over 50 years of experience, ICE is the UK’s largest independent provider of cleaning equipment. We manage thousands … future through our own ESG strategy, but we also place the utmost focus on ensuring we offer products and services to customers that support their own sustainability goals and commitments. At ICE we strive to encourage personal development and career progression, offering on-the-job training as well … as support for professional qualifications for our employees. We are a fast-growing business and this position would suit someone who likes to hit the ground running and has a drive for success. Role Overview As a Customer Support Administrator, you will be responsible for providing More ❯

About I am seeking a Helpdesk/Customer Support Analyst for my client in Southampton. Work Model Hybrid (3 days onsite, 2 days remote) with a shift pattern: 4 days on, 4 days off, covering 6am to 11pm. Key Responsibilities Provide second-level support to external … case notes and knowledge base articles; escalate issues as needed. Participate in knowledge transfer activities, including passing information to 1st level teams and support partners. Address and resolve customer concerns promptly and provide feedback to development teams when necessary. Keep customers updated on case statuses. Coordinate and participate … develop and implement process improvements. Communicate effectively with support team members across regions. Qualifications Minimum 2 years experience in a technical helpdesk support role. Preferred: Technical skills in SQL and database management. Working knowledge of Windows OS from Windows 7 onwards. Basic networking knowledge. Exceptional customer More ❯

IT Support and Helpdesk Malton, North Yorkshire YO17 A£28,000 - A£37,000 per annum which includes on call payment Permanent Office based role Commutable from Driffield, Pickering, Kirkbymoorside, York, Stamford Bridge, Scarborough Shift work - Mon - Fri between (8hrs per day between the hours of 5am … around 7. Mon - Mon. A£300 flat fee plus extra paid if a call is taken. The Role The UK & ROI IT Service & Support team is tasked with managing and enhancing the service and support for end-user requests and incidents. This position demands strong IT … detail, Deliver to timelines, Methodical approach, a Sense of ownership & Professionalism. Demonstrates relevant IT literacy. Proven conflict management skills. Preferred - Knowledge of IT service desk tools and best practices. Ability to work on their own initiative. Benefits Free on site parking 8% pension If you would like for the More ❯

join with: We are currently seeking an energetic individual to work full-time in our London office as a Junior Helpdesk/IT Support Desktop Specialist. This is an entry-level position for someone with 2 to 4 years of experience with a chance to be exposed to … should have good technical troubleshooting skills and excellent non-technical communication skills, both in written and oral formats. Responsibilities include: Provide installation and support of PC and some Apple hardware and software (including peripheral devices such as printers and USB devices) Be able to receive and respond to More ❯

Belfast, Northern Ireland, United Kingdom About the job Senior IT Support Engineer (Helpdesk/Field based) Summary of duties: Technical support helpdesk (east Belfast office/customer premises/from home) Ensure all support tickets are closed as quickly as possible to the satisfaction … to commute/relocate: Belfast: reliably commute or plan to relocate before starting work (required) Education: Diploma of Higher Education (required) Experience: IT support: 5 years (required) For more information or to submit an application email: info@recruitmentpartnershipireland.co.uk #J-18808-Ljbffr More ❯

Helpdesk Support Administrator Newtownabbey £ Competitive + Benefits Artemis Human Capital are currently working with a long-established building services provider with decades of experience that operate at the forefront of their sector. Operating throughout the UK and Ireland, the company is known for quality and reliability. An opportunity … has arisen due to continued growth and they have a vacancy for a Helpdesk Support Administrator. The role You’ll be the first point of contact for queries, providing helpdesk and administrative support. The role involves logging requests, coordinating work orders, liaising with clients and maintaining accurate records … work and documentation Coordinate work with internal teams and subcontractors Provide clients with regular job updates and resolutions Escalate urgent issues as needed Support contract managers in delivering quality service Maintain accurate admin records and generate reports Manage finance-related admin (POs, invoices, etc.) Essential criteria Experience in More ❯

Ref: #950086 What’s the job? Your primary role is to support team members across New Zealand and Australia to resolve technology issues and queries. Other responsibilities include; Acting as a key link between the CLAAS Harvest Centre and Landpower team members and the technology team. Providing feedback … farmers and their contractors from our locations throughout New Zealand and Australia. Our Christchurch and Melbourne offices co-ordinate wholesale activities and provide support functions. As a family-owned business we recognise the importance and value of the long-term relationships that we have grown over the last … a laugh. Who are you? You’re big on customer service and work hard to find solutions for your teammates. Having worked in service desk roles, you understand the basics and know your way around a Microsoft stack. If you’ve worked in a role that involves dealing with More ❯

IT Helpdesk - First Line Support! Location: Farnborough Contract Type: Temporary - Full time - On Site Start Date: ASAP - ongoing Rate: 13.00 per hour What You'll Do: Provide friendly, first-class support to staff and students via phone, email, and in-person. Diagnose and troubleshoot IT issues … environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone … all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. More ❯

IT Helpdesk - First Line Support! Location: Farnborough Contract Type: Temporary - Full time - On Site Start Date: ASAP - ongoing Rate: 13.00 per hour What You'll Do: Provide friendly, first-class support to staff and students via phone, email, and in-person. Diagnose and troubleshoot IT issues … environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone … all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. More ❯

Remote Helpdesk Support Specialist (6-Month Contract, Likely Extension) Competitive Pay | Contract| Remote Our client is on the lookout for a proactive and tech-savvy Helpdesk Support Specialist to join our fully remote team. This is an exciting opportunity to support a dynamic , fast … queries efficiently Responding to and owning user request management Supporting operations and improving internal workflows Using Slack and Jira to manage and track support tickets Your Technical Toolkit Comfortable with Mac or Linux operating systems Experience in environments using MacBooks and Apple eco systems is highly beneficial Ability … problem-solving A knack for identifying and advising on process improvements Strong communication skills and a collaborative mindset Experience in helpdesk or IT support roles is a plus ️ Tools We Use Slack for internal communication and ticket raising Jira for tracking and managing support requests If More ❯

poster from Illuminet Talent Solutions Partner @ Illuminet | ITIL Service Delivery | Infrastructure | Architecture | Software Development | Management Consulting | AI &... Are you an experienced IT Helpdesk Support Engineer looking for your next contract role? Do you have experience providing VIP support to senior stakeholders? Can you confidently manage … IT ticketing systems like FreshService or ServiceNow? A leading Energy company in Manchester is looking for an IT Helpdesk Support Engineer to join their team. This role will involve working closely with end-users, managing IT assets, providing high-level VIP support, and maintaining IT infrastructure. … Key Skills & Responsibilities: Helpdesk & User Support – Managing IT tickets, prioritizing requests, and onboarding users. VIP & Global Digital Meeting Support – Supporting senior stakeholders and video conferencing setups. IT Asset Management – Provisioning and administering laptops, mobile devices, M365, and mailbox management. Software & Hardware Support – Installation, procurement More ❯

truly sets us apart is our unwavering commitment to providing unparalleled service support to all our valued customers. As a Technical Helpdesk Support Engineer you'll provide first line technical help to our customers. What you’ll be doing: Communicating with customers via phone and … Experience in a technical field where fault diagnosis was required – CNC experience is desirable but other technical fields will be considered Previous Customer support, scheduling and coordination experience IT Literacy - use of PC software packages such as Microsoft office, D365 or other similar systems Desirable Skills or Qualifications More ❯

Thank you for taking your time to read about this Helpdesk Support Manager opportunity with TecSec Services based in Sheffield. Are you an experienced people manager within the IT Sector? Do you have experience providing remote and on-site IT support services for clients? Are you … IT team and ensure the Helpdesk is running as smoothly as possible. But, what might a typical day look like as TecSec's Helpdesk Support Manager? Getting to the office in the morning, saying hello to Morton and Phill. Then, catching up with the IT team (we currently … you might have a quiet hour. Here, you might decide to take some time to work on a project or look at ways to help the team with their training and development. More service requests may come in, you might spend most of the afternoon allocating tickets to the More ❯

this job and more exclusive features. About the Role This role has been put in place to deliver efficient and prompt IT technical support across all teams; addressing and resolving issues or escalating them as necessary to reduce business disruption and ensure exceptional support for all … team members. Efficient setup of hardware, software, and access permissions for new team members, role transitions, and departures. Provide technical support for IT-related issues, including MS Windows, Office 365, basic networking, software installations and upgrades, and management of IT equipment such as computers, laptops, tablets, mobile devices … rotational basis. Participate in an on-call rota to provide out-of-hours support. At least 1–2 years of experience providing IT support in a helpdesk or similar user support role. Competency in operating systems like Windows and MacOS, along with applications such as Outlook More ❯

Call Resolution" Troubleshoot and resolve hardware and software issues Communicate clearly and effectively. Experience required: An ICT and/or Telecoms background with service desk experience is essential Customer service experience is essential Comfortable using CRMs and documentation solutions The ability to work quickly, calmly and accurately under pressure More ❯

Call Resolution" Troubleshoot and resolve hardware and software issues Communicate clearly and effectively. Experience required: An ICT and/or Telecoms background with service desk experience is essential Customer service experience is essential Comfortable using CRMs and documentation solutions The ability to work quickly, calmly and accurately under pressure More ❯

Title: Helpdesk/Contract Support Pay rate: GBP12.50 an hour, weekly pay, salary GBP25,000-GBP28,000 Location: Nottingham, NG80 1ZZ Contract: Temp to perm, 8am-5pm, Monday to Friday Job Description: Providing support to the client and answer calls and emails in a professional and … scheduled and in accordance with SLAs, and update clients CAFM system Review of all sub-contractor submitted paperwork to ensure management of CAFM Support with managing the supply chain and drive them to attend within required SLA's If interested submit your updated CV today, Louis at Randstad. … applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent More ❯