Customer & Technical Advisor
- Hiring Organisation
- XPERT RECRUITMENT SOLUTIONS LIMITED
- Location
- Cheadle, Stoke-on-Trent, Staffordshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £27,000 - £35,000 per annum, Negotiable, Inc benefits
rota Cheadle, Staffordshire - Office based £27,000 - £35,000 dependant on experience We're recruiting on behalf of a growing, forward-thinking Internet Service Provider who are looking to bring in a Technology Specialist to join their close-knit team. This is a hands-on, varied role providing support … activation. Identify customer needs and recommend appropriate products or solutions without a hard-sell approach. Technical Support Troubleshooting & Diagnostics: Identify, analyse, and resolve internet connectivity issues, including slow speeds, intermittent connections, and full service outages. Equipment Support: Guide customers through the setup, configuration, and maintenance of routers, modems ...