hardware issues. Hands-on experience with Microsoft Windows 10/11 and Microsoft 365. Experience with MS Azure, Entra, Intune, SharePoint, and Power Automate is highly advantageous. Familiarity with MacOS, iPadOS, and iOS environments. Prior experience in a junior IT support role is desirable. A degree in Computer Science, Information Technology, or a related field is preferred but not More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Verisure
systems, applications, or customer service requirements Security: Follow company procedures (KPIs) and policies (security, etc.) to ensure standards and quality of service Knowledge of Windows 10 and 11 Professional, MACOS, in enterprise environments Knowledge on user/devices administration tool: active directory, Intune, O365 admin portal, exchange, Azure Requirements Experience: Minimum of 5 years of experience in … executive support Technical Skills: Proficiency in Windows operating systems, hardware, mobile device management, and common enterprise software applications, including ticketing systems (such as Jira, Remedy). Strong familiarity with macOS is highly desirable. Soft Skills: Excellent verbal/written communication and interpersonal skills, with the ability to interact effectively with high-level executives, and other IT teams. Problem-Solving More ❯
What you'll need Proven experience with Mobile Device Management (Microsoft Intune, JAMF, Workspace One) Strong Apple device management experience, including Apple Business Manager Deep understanding of Windows 11, macOS, and mobile device configurations Proficiency in client management tools like MECM and image creation (Autopilot, task sequences) Endpoint security experience, especially Microsoft Defender for Endpoint Scripting skills (e.g., PowerShell More ❯
mobile devices and software. Deploy, manage and monitor Cyber Security systems. Support internal systems including desktops, laptops, applications and telephony. Monitor daily backups and server performance. Assist with server OS and hardware installations. Maintain clear, up-to-date support documentation. Build strong relationships with customers and deliver a high level of service. Travel to client sites when required. Prepare … support, a single PC, or a complex networked solution. The Person 3 – 5 Years previous experience working in IT Support Expert knowledge of Microsoft 365, Windows 10/11, MacOS Previous experience and professional use of Autotask and DattoRMM tools. Confident communicator with excellent phone and client interaction skills. Able to work calmly under pressure. Organised and detail-oriented. More ❯
adherence to established Service Level Agreements Triage customer reported issues and respond to them via ticketing system, phone, or remote sessions Perform advanced troubleshooting at the application level and OS level, using your knowledge and relevant expertise Identify the area of fault (code, environment, or configuration) and work with the appropriate team(s) implementing the fix Provide timely feedback … Experience with strong communication and customer service skills Required basic networking knowledge - Ability to independently debug broad, complex, and unique environments with mixed applications and protocols Experience with Windows OS, MacOS, and Linux based applications (Installation, troubleshooting, Debugging) 4+ years of experience as a Support Engineer Fundamental understanding of Kubernetes, GCP, and AWS for troubleshooting cloud agent deployment More ❯
adherence to established Service Level Agreements Triage customer reported issues and respond to them via ticketing system, phone, or remote sessions Perform advanced troubleshooting at the application level and OS level, using your knowledge and relevant expertise Identify the area of fault (code, environment, or configuration) and work with the appropriate team(s) implementing the fix Provide timely feedback … Experience with strong communication and customer service skills Required basic networking knowledge - Ability to independently debug broad, complex, and unique environments with mixed applications and protocols Experience with Windows OS, MacOS, and Linux based applications (Installation, troubleshooting, Debugging) 4+ years of experience as a Support Engineer Fundamental understanding of Kubernetes, GCP, and AWS for troubleshooting cloud agent deployment More ❯
this role could be the perfect first step in your tech career. A Typical Day in the Job: Delivering first-line IT support to end users across Windows and macOS environments, both remotely and onsite. Using industry-standard tools such as NinjaOne, JAMF, and HALO ITSM to monitor devices, log tickets, and troubleshoot issues. Supporting the setup, configuration, and … and structured training from Baltic Apprenticeships throughout your journey. Desired Qualities, Skills, and Knowledge: A basic understanding of IT systems and a passion for technology. Familiarity with Windows/macOS, networking fundamentals (IP, DNS, DHCP), and cybersecurity basics. Good problem-solving, time management, and communication skills. Punctual, reliable, and respectful of data confidentiality. A willingness to learn and take More ❯
and enjoys mentoring junior colleagues. As one of our Senior BizOps Infrastructure Engineers, you'll: lead and deliver large-scale technical projects across end-user device fleets (Windows/macOS), networks, and cloud environments. translate complex business initiatives into actionable project plans, ensuring successful implementation in a modern cloud environment. manage IT and Infrastructure projects that enhance our processes … Controls Ownership serve as an escalation point and architectural owner for all internal technology platforms.Support the wider team's Implementation of mass deployment and management strategies for Windows and macOS end-user devices. ensure industry-standard compliance and enhance security within our SaaS and PaaS cloud infrastructure. identify areas for automation and continuous improvement, pragmatically advocating for their prioritisation. … Privileged Access Management (PAM) solutions, including policy definition, Just-In-Time (JIT) access implementation, and proactive monitoring of privileged activity for security threats Our Infrastructure Stack: Operating Systems: Windows, macOS, ChromeOS, Linux Cloud: AWS, Azure and GCP Networking: VMware SD-WAN, Mist WiFi, Meraki LAN, Netskope SASE End-User Device Management: Microsoft Intune, JAMF, Google Workspace, Omnissa Workspace One More ❯
QoS, PowerShell automation) Administer Microsoft 365, Jira, Confluence, Slack, and other business-critical systems Operations & Technical Support Ensure 24/7 reliability of servers, networks, and endpoints (Windows/macOS) Lead Tier 2/3 support, incident management, and ITSM processes (ServiceNow/Jira/Slack) Collaborate on DevOps initiatives: CI/CD (Jenkins/Terraform), containers (Docker/… related field 3+ years in IT operations/systems engineering Expertise in Hyper-V virtualization and PowerShell automation Familiarity with ITSM platforms (ServiceNow/Jira/Slack) Windows/macOS administration and networking Scripting (Python/PowerShell) ITIL certification (preferred) Strong problem-solving and cross-functional collaboration skills Fluent in English; other EU languages preferred Bonus Qualifications: Experience with More ❯
Hull, North Humberside, North East, United Kingdom
Nextech Group Limited
skills. Collaborate with other team members to share knowledge and develop best practices. Qualifications - Proven experience as an IT Support Engineer or similar role. Strong knowledge of Windows and macOS operating systems. Experience with Microsoft 365, Active Directory, and network troubleshooting. Familiarity with virtualization technologies such as VMware or Hyper-V. Excellent problem-solving skills and attention to detail. More ❯
Kingston Upon Hull, East Riding of Yorkshire, United Kingdom
Nextech Group Ltd
skills. Collaborate with other team members to share knowledge and develop best practices. Qualifications - Proven experience as an IT Support Engineer or similar role. Strong knowledge of Windows and macOS operating systems. Experience with Microsoft 365, Active Directory, and network troubleshooting. Familiarity with virtualization technologies such as VMware or Hyper-V. Excellent problem-solving skills and attention to detail. More ❯
Employment Type: Permanent
Salary: £24000 - £28000/annum Training - Hands on - Exposure
knowledge of desktop and server Operating Systems and hardware General networking hardware, protocols, and software knowledge Good understanding of routing and firewalls Good understanding of cyber security best practices MacOS experience Good understanding of domains and DNS Key responsibilities: Provide technical IT support, ensuring customers are dealt with promptly and within SLA Accurately log customer incidents and requests within More ❯
IT Manager Adapt successfully to changing circumstances and identify fresh approaches. Experience of: Writing scripts using PowerShell or similar Providing general IT support expertise Client operating systems (Windows and macOS) plus common applications, e.g. Microsoft Office & email clients such as Microsoft Outlook. Benefits 27 days leave per annum plus public holidays Generous pension scheme Lunches provided during term time More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Focus Group
Join Our Team as an IT Technical Engineer at Focus Group Job TitleIT Technical Engineer Salaryup to £35,000 (Plus vehicle or vehicle allowance) + Benefits LocationLeeds area - Home based with regular need to travel in this area Who We More ❯
regulated environment. What Youll Do Manage and optimise our Microsoft 365 estate, including Exchange, Teams, SharePoint, OneDrive, and Entra ID Improve and support our Windows Server, Windows Desktop, and macOS environments Lead end-user device management using tools like Intune Guide secure implementation of Microsoft Copilot and readiness for AI adoption Communicate clearly with users and provide training and … a trusted voice in how we manage workplace technology What Were Looking For Proven experience managing a Microsoft 365 estate Strong technical background in Windows Server, Windows Desktop, and macOS Experience with Intune or similar endpoint management tools Self-motivated, solution-focused mindset with a strong sense of ownership Excellent communication skills and a user-first approach to IT More ❯
Lutterworth, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
Cyber Talent Limited
a managerial capacity. Proven ability to manage a technical support team (5 10 people). You will ideally have expertise in the following:- o Microsoft Windows Server and Desktop OS o Microsoft Azure, Intune, MS Defender o Network architecture, VPN, Firewalls, Routers o Virtualisation platforms o Backup and recovery solutions o Linux and macOS environments Familiarity with ITIL More ❯
Hemel Hempstead, Hertfordshire, United Kingdom Hybrid / WFH Options
Smartdesc
communication skills In addition, the ideal candidate would also have experience in the following areas, however this is not essential. MDM (Mobile Device Management) Especially Experience in supporting AppleMacOS/Ios and MS Windows Familiarity with an ITSM tool Softphone Management This role is based in the Academia office, who are Smartdesc's sister company Why Academia? Academia More ❯
tools. Experience: • Minimum of X years of experience in End User Computing or technical support roles, with hands-on experience in device provisioning. • Familiarity with various operating systems (Windows, macOS) and hardware troubleshooting. Education: • Bachelor's degree in Computer Science, Information Technology, or a related field is preferred. Preferred Certifications: • CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or More ❯
tools. Experience: • Minimum of [X years] of experience in End User Computing or technical support roles, with hands-on experience in device provisioning. • Familiarity with various operating systems (Windows, macOS) and hardware troubleshooting. Education: • Bachelor’s degree in Computer Science, Information Technology, or a related field is preferred. Preferred Certifications: • CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or More ❯
Capture: Ability to create procedural documents for team sharing. Technology Expertise: Strong understanding of desktop, laptop, and printer hardware, among others. Proficiency in supporting Office 365, Exchange, Windows 11, macOS, and iOS. Experience with Active Directory, Intune for deployment, and mobile device support (iPhones, iPads). VIP Support Experience: Comfortable supporting high-priority users. Meeting Room Tech: Familiarity with … supporting and maintaining meeting room hardware setups. Strong macOS Knowledge: Deep understanding of macOS and troubleshooting skills. Life at Littlefish: Our company values shape who we are, what we stand for, and how we work. Hiring people who align with our values is crucial as we grow. I am High Performing: I aim to raise the bar, increase More ❯
Windows device rollout, endpoint management, and software deployments experience Strong skills with Intune and/or Jamf for device configuration and control Solid working knowledge of both Windows and macOS environments Proficiency with PowerShell for scripting and automation Able to troubleshoot and resolve complex technical issues (networking, access, systems) Experience supporting identity and access management systems Excellent communication skills More ❯
service and ensure timely resolution of issues What We're Looking For: Proven experience in IT support or helpdesk roles (preferably in an MSP environment) Strong knowledge of Windows, macOS, and common business applications Familiarity with Microsoft 365, Active Directory, networking, and cloud technologies Excellent troubleshooting skills and a proactive mindset Ability to multitask and prioritize in a fast More ❯
Ilkeston, Derbyshire, East Midlands, United Kingdom
In Technology Group Limited
Contribute to a positive team environment through knowledge sharing and mentorship. What We're Looking For: Essential: Previous experience working in an MSP environment. Strong technical knowledge of Windows, MacOS, iOS, Android, networking, cloud technologies, and cybersecurity. Experience with Remote Monitoring and Management (RMM) tools and Professional Services Automation (PSA) systems. Excellent communication and interpersonal skills, with a focus More ❯
Contribute to a positive team environment through knowledge sharing and mentorship. What We're Looking For: Essential: Previous experience working in an MSP environment. Strong technical knowledge of Windows, MacOS, iOS, Android, networking, cloud technologies, and cybersecurity. Experience with Remote Monitoring and Management (RMM) tools and Professional Services Automation (PSA) systems. Excellent communication and interpersonal skills, with a focus More ❯
support to users via phone, email, and remote tools like ISL Managing user accounts, resetting passwords, and configuring MFA in Microsoft 365 Installing, updating, and troubleshooting software on Windows, macOS, iOS, and Android Monitoring systems using tools like N-Able and NinjaOne and ensuring SLAs are met Setting up and maintaining hardware including networks, VoIP systems, and end-user More ❯